---
title: 'Sales Engineer at Luma Health'
canonical: 'https://feeny.ai/job/sales-engineer-luma-health-united-states-3gp06t9j1nr9'
type: 'job'
last_seen: '2026-10-16'
---

# Sales Engineer at Luma Health

- **Company:** Luma Health
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-10-10
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/lumahealth/jobs/8882744002

## Job description

WE'RE LUMA HEALTH.

Needing healthcare can be hard — getting care shouldn’t be.

We built[Luma Health](https://www.lumahealth.io/) because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.

So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.

Sales Engineer

What YOU will do at Luma Health:

- Inspire confidence in Luma Customers and Prospects by creating emotional resonance & “Aha” Moments in the sales process
- Persuade & Present the art of possible
- Create the “spark”, be the change agent in deals by recommending winning solutions
- Demonstrate with confidence, leverage empathy to create confidence during deal cycle
- Built personal rapport buyers at all levels
- Have confidence to challenge the status quo & de-position competitors
- Engage with healthcare organizations to understand their technical requirements and challenges.
- Provide technical guidance and support to the sales team in understanding and addressing customer needs.
- Conduct product demonstrations and presentations to showcase the value proposition of our solutions.
- Assist in the development of customized solutions tailored to meet the unique requirements of healthcare clients.
- Collaborate with the product development team to ensure seamless integration of our solutions with existing healthcare systems.
- Work closely with the sales, marketing, and product development teams to ensure a cohesive and effective go-to-market strategy.
- Collaborate with key stakeholders to gather feedback and continuously improve our offerings.

Who You Are:

- 5+ years of experience as a Sales Engineer in healthcare technology
- In-depth knowledge of one or more major EHR systems (Epic, Cerner/Oracle Health, athenahealth, eClinicalWorks, MEDITECH) including integration architecture, not just workflow familiarity
- Proven experience with patient access and engagement workflows including scheduling, intake, referral management, and patient communication platforms
- Solid understanding of Revenue Cycle Management concepts including eligibility verification, prior authorization, referral workflows, and billing processes
- Comfortable discussing API and integration concepts such as HL7, FHIR, and webhooks with both technical and non-technical audiences
- Experience responding to RFPs and RFIs independently
- Strong discovery skills with the ability to map current-state workflows and connect pain points to product value
- Excellent presentation and demo delivery skills across clinical, operational, and IT stakeholders
- Actively uses AI tools to drive personal productivity and find efficiencies in day-to-day work
- Bachelor's degree or equivalent combination of education and experience
- Previous experience in a startup or high-growth SaaS environment preferred
- Familiarity with AI-powered voice and messaging products, workflow automation tools, and patient engagement platforms with the ability to demo and position these solutions within complex healthcare organizations is a plus

We Take Care of You!

- Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
- Work Life Balance
- Flexible Time Off
- Wellness Programs
- Discounted Perks
- 401(k) and Company Equity

Don’t meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you’re excited about this role but your past experience doesn’t align  with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.

Come join us if you want to make a difference in health care.

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Luma also include target bonus + stock options + benefits (including medical, dental, and vision.)

Base Pay Range: $120,000—$140,000 USD

Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to careers@lumahealth.io.

## About Luma Health

## Company Overview
- **One-liner**: Luma Health provides an AI-native patient success platform that unifies and automates patient journeys across access, engagement, intake, and payments for healthcare organizations.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Mateo, California, United States
- **Founded**: 2015
- **Founders**: Adnan Iqbal, Tashfeen Ekram (MD), and Aditya Bansod

## Core Business
- **Primary industry**: Healthcare technology (Operational AI for healthcare)
- **Target customers**: B2B – health systems, FQHCs, specialty practices, urgent care, and primary care providers
- **Mission or purpose statement**: "Needing healthcare is hard, but getting it shouldn't be."

## Products & Services
- **Spark**: AI-native core platform trained on real healthcare workflows, orchestrating multiple AI capabilities across products, agents, and workflows.
- **Agentic Access**: Streamlines patient acquisition, order orchestration, referrals, inbound/outbound faxes, prescription refills, records requests, and waitlist management.
- **Agentic Engagement**: Omnichannel messaging, AI-powered web chat, conversational AI, two-way outreach, patient-initiated conversations, and two-way AI translation.
- **Agentic Intake**: Responsive intake forms, patient/staff checklists, urgent care wait times, clinic flow management, and in-clinic self-service.
- **Agentic Payments**: Eligibility verification, prior authorization, payer intelligence, co-pay management, past balance handling, and reporting – designed to accelerate time to payments.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding – $159.1M (4 rounds); $3.2B+ in revenue enabled for clients; serving 1,000+ healthcare organizations and 500K unique providers
- **Notable Investors/Partners**: Not publicly listed in sources; major EHR integrations (deep integrations mentioned) and partnerships with health systems across the US, UK, and Canada.
- **Growth Signals**: 180 employees (+4.8% YoY); LinkedIn follower growth +36.5% yearly; international expansion into the UK (Oct 2024) and Canada (Feb 2025); launched Spark AI in June 2024; recognized as Inc. 5000 fastest-growing private company (2026) and Best Places to Work in Healthcare (2024, 2025).

## Competitive Advantages
- **Deep EHR integration**: More comprehensive and experienced integration than any patient engagement vendor on the market.
- **Single-platform AI-native approach**: All capabilities (access, engagement, intake, payments) built in-house on one unified Spark core – no point solutions.
- **Proven outcomes**: 47% increase in revenue, 61-day reduction in time to care, 2-3 hours saved on manual calls daily, 95% automation of after-hours calls for a major client.
- **Trusted by 1,000+ organizations**: Large-scale deployments across the US, UK, and Canada.

## Strategic Focus
- Expanding AI capabilities (agentic orchestration across all care workflows)
- International growth (new customers in the UK and Canada)
- Deepening integrations with EHRs, RCM, CRM, and other healthcare systems
- Reducing friction in patient access and provider workflows to improve outcomes and revenue

## Why Work Here
- **Culture**: Values include "put patients first", "care for each other", "speed to impact", "no task is too small", and "take smart risks". Remote-first company with a collaborative, inclusive environment.
- **Remote/Hybrid/Office**: Remote positions available in the USA (e.g., Senior Product Marketing Manager, Sales Development Representative, Sales Engineer). Headquarters in San Mateo, CA.
- **Notable perks/recognition**: Named to Inc. 5000 (2026), Inc. Best in Business (2025), Modern Healthcare Best Places to Work (2024, 2025). Team known for a "taco-fueled" culture and flat hierarchy.

## Sources
1. [lumahealth.io](https://www.lumahealth.io/)
2. [Greenhouse Careers](http://job-boards.greenhouse.io/lumahealth)
3. [About Us - Luma Health](https://www.lumahealth.io/about-us/)
4. [LinkedIn Company Profile](https://www.linkedin.com/company/lumahealth)
5. [CB Insights](https://www.cbinsights.com/company/luma-health)

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