---
title: 'Sales Engineer at Sent, Inc.'
canonical: 'https://feeny.ai/job/sales-engineer-sent-inc-new-york-zz5cz2pq32mh'
type: 'job'
last_seen: '2026-09-10'
---

# Sales Engineer at Sent, Inc.

- **Company:** Sent, Inc.
- **Location:** New York, NY
- **Compensation:** $150k–$280k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/sent/bc80bdde-52c8-491b-a82d-07bd8bc4f222

## Job description

## About Sent

Sent is an infrastructure for sending A2P messages across SMS, WhatsApp, and RCS through a single unified API. Our intelligent routing model automates channel selection based on deliverability and cost, ensuring lower cost and global reach without any channel-specific integrations. We recently closed a $12M Series A backed by Companyon Ventures, Bessemer Venture Partners, UIF, and others. We're hiring to build the best infrastructure to replace multi-channel messaging stacks.

## About the Role

We're looking for our first Sales Engineer - someone who comes from the messaging or communications infrastructure industry and has an engineering or CS background but lights up in conversations with people. You might be a software engineer who keeps getting pulled into customer calls, a solutions engineer ready for something more entrepreneurial, or a technical support engineer who's ready for something more strategic. Whatever the path, you're someone who genuinely enjoys translating how things work into why they matter. This is a ground-floor hire. You'll work directly alongside our VP of Sales to run the technical side of every deal - demos, proof-of-concept builds, integration architecture, and objection handling. You'll shape how technical buyers experience Sent for the first time.

## What You'll Do

- Run live product demos and technical deep-dives for developer and product audiences
- Build proof-of-concept integrations during or between prospect calls - you're comfortable spinning up a working example to unblock a deal
- Translate Sent's API capabilities into concrete solutions for prospect-specific messaging workflows (transactional SMS, WhatsApp conversational flows, OTP delivery, marketing campaigns)
- Create and maintain demo environments, sample apps, and integration guides that make the sales cycle faster
- Write technical content that supports the deal cycle: solution briefs, architecture diagrams, competitive comparisons, integration playbooks
- Partner with engineering and product to relay what you're hearing from prospects - feature gaps, DX friction, competitive intel
- Support RFP/RFI responses and security questionnaires as they come up
- Help define the SE function from scratch: build the playbook, tooling, and processes that will scale as we grow

## What We're Looking For

- 5+ years of experience, with a foundation in software engineering, computer science, or a related technical field - you've written real code, not just talked about it
- Comfort working with APIs, webhooks, and at least one language (Python, Node.js, etc.) — you can read docs and build a working integration without hand-holding
- A natural pull toward people: you're the engineer who volunteers for the customer call, writes the clearest Slack explanation, or ends up demoing at the all-hands
- High agency: you don't wait for a playbook to exist before you start moving. You figure things out, ask good questions, and close loops without being managed
- Strong written and verbal communication: you can write a technical doc as easily as you can walk a prospect through an architecture decision
- Genuine curiosity about how messaging infrastructure works
- A bias toward action and learning: you'd rather ship something imperfect and iterate than wait for perfect information
- Lives in NYC or willing to relocate

## Nice to Have

- Contributions to open-source projects, developer communities, or technical content (blogs, tutorials, videos)
- Experience in customer-facing technical roles: support engineering, developer advocacy, technical consulting, or solutions architecture

Our Commitment to You

- Meaningful equity with high growth potential
- Top-tier medical, dental, vision fully covered
- 401(k) with 100% match up to 4%
- Unlimited PTO
- Beautiful NYC workspace with daily meals and unlimited snacks
- New MacBook Pro + Apple Studio Display
- Wellhub Gold or Equinox stipend

Sent, Inc. is an Equal Opportunity Employer committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds and experiences.

## About Sent, Inc.

## Company Overview
- **One-liner**: Sent is a unified API platform that enables developers to send messages across SMS, WhatsApp, RCS, and other channels through a single, intelligent interface.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: New York, New York, United States
- **Founded**: 2023 (December)
- **Founders**: Daniel Vataj (CEO), Betim Drenica (CTO)

## Core Business
- **Primary industry**: Messaging infrastructure / Developer tools / Telecommunications
- **Target customers**: B2B – developers, engineering teams, and businesses (SMB to Enterprise) that need reliable, multi-channel messaging.
- **Mission or purpose**: To solve the reliability and complexity problems in messaging infrastructure, giving developers a simple, transparent, and dependable way to communicate with users across any channel.

## Products & Services
- **Sent API**: A single RESTful API that abstracts multiple messaging channels (SMS, WhatsApp, iMessage, RCS). Handles authentication, rate limiting, retries, and automatic fallback between channels. Includes a sandbox mode for testing.
- **Intelligent Routing Engine**: Real-time decision-making for message delivery based on cost, delivery success rates, recipient preferences, and geographic optimization.
- **Smart Routing & Failover**: Automatically attempts delivery through fallback channels (e.g., SMS → WhatsApp) when the primary channel fails, requiring no additional code.
- **Real-Time Analytics & Webhooks**: Track message lifecycle, delivery confirmations, read receipts (where available), bounce reasons, and aggregate performance metrics.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding – conflicting reports: **$5.8M** per company website [sent.dm](https://www.sent.dm/en/company/about-us) vs. **$4.55M** per LinkedIn (Pre-Seed $1.0M + Seed $3.5M) [linkedin.com](https://www.linkedin.com/company/sentdm)
- **Notable Investors**: Bessemer Venture Partners, Urban Innovation Fund (Seed round lead); prior round includes 2 unnamed investors. Advisor/Investor: Brett Perlmutter.
- **Growth Signals**:
  - Sent over **550 million** messages (company website)
  - **5,000+** active developers on the platform
  - Headcount grew **650% YoY** to 25 employees (LinkedIn)
  - Opened engineering presence in Kosovo and operations in Botswana
  - **99.9%** uptime SLA guarantee

## Competitive Advantages
- **Unified API vs. point integrations**: Single integration for multiple channels, reducing maintenance overhead.
- **Intelligent routing & failover**: Automatic cost and delivery optimization without developer intervention.
- **Developer-first experience**: Clean docs, public roadmap, honest pricing, and transparent error handling.
- **Global by design**: Distributed team (US, Kosovo, Botswana) enables local compliance and carrier relationships.
- **Built by engineers who felt the pain**: Founders personally experienced messaging reliability failures, driving product obsession.

## Strategic Focus
- Expand supported channels (always evaluating new ones like RCS and iMessage).
- Deepen outbound compliance capabilities – hiring for international messaging compliance roles (WhatsApp, RCS).
- Grow self-serve developer funnel through SEO, paid channels, and lifecycle experimentation.
- Strengthen partnership ecosystem (technology, channel, and carrier partners).
- Scale enterprise sales with dedicated Account Executives and Technical Account Managers.

## Why Work Here
- **Culture highlights**: “Built for developers, by developers” – transparency in pricing, public roadmap, and honest docs. Values: Reliability, Simplicity, Innovation, Transparency.
- **Work model**: In-office at the New York City HQ (157 W…), with a globally distributed team across Kosovo and Botswana. Remote/hybrid policy not explicitly stated, but roles are listed as “In-Office” on Built In NYC.
- **Engineering culture**: Strong emphasis on developer experience, automation, and owning the full stack. Team includes Staff Engineer for Networks & Protocols. Open roles currently in compliance, demand generation, partnerships, account executive, and technical account manager.
- **Notable perks**: Startup equity, early employee impact, and opportunity to shape messaging infrastructure for millions of users. Public roadmap and open feedback loop with the developer community.

## Sources
1. [sent.dm – About Us](https://www.sent.dm/en/company/about-us)
2. [LinkedIn – Sent](https://www.linkedin.com/company/sentdm)
3. [Built In NYC – Sent Jobs](https://www.builtinnyc.com/company/sent/jobs)
4. [Sent API Docs – Platform Overview](https://docs.sent.dm/start/concepts/platform-overview)
5. [Ashby – Sent Jobs](https://jobs.ashbyhq.com/sent)

## Other roles at Sent, Inc.

- [Strategic Finance](https://feeny.ai/job/strategic-finance-sent-inc-new-york-w8qaqqc9k7ry) — New York, NY
- [Content Engineer](https://feeny.ai/job/content-engineer-sent-inc-new-york-1ekv8mp5jdy7) — New York, NY
- [Compliance Engineer](https://feeny.ai/job/compliance-engineer-sent-inc-kosovo-tc3hy9478av8) — Kosovo
- [QA Engineer](https://feeny.ai/job/qa-engineer-sent-inc-kosovo-tkzcj2xp1q6a) — Kosovo
- [Demand Generation](https://feeny.ai/job/demand-generation-sent-inc-new-york-brtx5gcfsq24) — New York, NY
- [Founding Partnerships](https://feeny.ai/job/founding-partnerships-sent-inc-new-york-33jcvcb7qm78) — New York, NY
- [Developer Advocate](https://feeny.ai/job/developer-advocate-sent-inc-new-york-761f7p5bgexp) — New York, NY
- [Full Stack Engineer](https://feeny.ai/job/full-stack-engineer-sent-inc-kosovo-cmzsmbnkph1x) — Kosovo
- [Frontend Engineer (Next.js)](https://feeny.ai/job/frontend-engineer-next-js-sent-inc-kosovo-cp3ft75y5cx8) — Kosovo
- [Backend Engineer (.NET)](https://feeny.ai/job/backend-engineer-net-sent-inc-kosovo-a2y38t101z9h) — Kosovo