---
title: 'Sales Lead at Heidi'
canonical: 'https://feeny.ai/job/sales-lead-heidi-japan-90b2x2byd9ka'
type: 'job'
last_seen: '2026-09-07'
---

# Sales Lead at Heidi

- **Company:** [Heidi](https://feeny.ai/companies/heidi)
- **Location:** Japan
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-14
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/heidihealth.com.au/7f5c091e-5cfb-4b52-a59c-b59b2ec30526

## Job description

We’re Heidi.

We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries.

Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart.

We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.

If you don’t choose easy and you want to build something way bigger than yourself then choose the challenge, choose Heidi.

## The role

Japan is an important market for Heidi, and this is the role that opens it. You'll be building the commercial presence on the ground, responsible for leading the motion that gets Heidi into the hands of Japanese clinicians at scale. That means finding and activating the right distribution partners, converting bottom-up product adoption into formal agreements, and updating the go-to-market playbook as you go. You'll work closely with the broader sales team but operate with real autonomy. This is an early-stage market position, so the decisions you make now will shape how Heidi grows in Japan for years to come.

## What you’ll do

- Build and run Heidi's channel motion in Japan by identifying, signing, and activating distribution partners (EMR vendors, clinic networks, healthcare resellers) who can carry Heidi into markets we can't reach directly.
- Own the full commercial relationship with channel partners: onboarding, enablement, pipeline visibility, and holding partners accountable to joint targets.
- Translate PLG signals into enterprise pipeline. When clinicians adopt Heidi bottom-up, you'll spot which accounts are ready to convert, build relationships with decision-makers, and close.
- Shape the Japan go-to-market approach in collaboration with the broader sales team: who we target, how we position for Japanese clinical workflows, and which partnerships open the right doors.
- Show up at key industry events and within clinical communities, building the kind of trust that takes time and compounds over years.
- Feed market intelligence back into the product team about what Japanese clinicians need, where we fall short, and what we need to build to win here.

## What you’ll need

- 10+ years in B2B SaaS sales in Japan, with direct experience closing deals through channel or distribution partners (not just direct sales).
- Fluency in Japanese and English.
- A working understanding of how PLG motions interact with enterprise sales: you know how to read product usage data, spot expansion signals, and turn them into revenue.
- Experience navigating Japanese enterprise buying cycles, multi-stakeholder consensus.
- A track record of building partner programs from early-stage, not just managing mature ones.
- Comfort working as a remote operator within a globally distributed team you can move without hand-holding, and you know when to pull people in.

## How we show up

- Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism.
- Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that.
- Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford.
- Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander.
- Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless.
- Live in clinicians' reality. Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it.

Why Heidi?

You’ll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see. We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally.

Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career. Choose the challenge. Don’t choose easy, choose Heidi.

We take care of you.

We chose to open-source our benefits hub https://heidihealth.notion.site/Heidi-s-Benefits-Hub-6c7ca630286e82f694058141ca6dad08, if you care to take a peek.

## About Heidi

## Company Overview
- **One-liner**: Heidi builds an AI Care Partner that automates clinical documentation, provides evidence-based decision support, and streamlines patient communication for healthcare providers.
- **Entity Type**: Private (Series B)
- **Headquarters**: Melbourne, Australia
- **Founded**: 2019 (some sources list 2010, but funding history supports 2019)
- **Founders**: Yu Liu (Co‑Founder & CEO), Waleed Mussa (Co‑Founder & CFO), and an unnamed Co‑Founder & CTO

## Core Business
- Primary industry: Healthcare AI / Medical Software
- Target customers: Clinicians, hospitals, and healthcare networks (B2B, SMB to Enterprise)
- Mission: Expand clinical capacity by supporting every stage of care delivery, letting clinicians focus on patients rather than paperwork.

## Products & Services
- **[AI Scribe]**: Transcribes patient visits and auto‑generates clinical notes, codes, and follow‑up tasks. Supports custom templates and multi‑specialty workflows. (SaaS)
- **[Evidence]**: Provides clinicians with instant access to trusted medical research at the point of care. (SaaS)
- **[Comms]**: Enables healthcare teams to coordinate patient communications, referrals, and follow‑ups. (SaaS)

## Market Standing
- **Valuation**: Not disclosed (last known funding: $96.6M USD total raised)
- **Key Metric**: 2.5M+ patient interactions powered every week; 47M hours saved since launch
- **Notable Investors**: Point72 Private Investments, Blackbird Ventures, Headline, Latitude (Phoenix Court), Possible Ventures, Archangel
- **Growth Signals**: 500+ employees (up ~257% YoY per LinkedIn), offices in 8 cities across AU, US, UK, Canada & Singapore, used in 190 countries and 110 languages

## Competitive Advantages
- Goes beyond transcription: personalizes notes, generates any healthcare document, enables real‑time team collaboration on shared sessions.
- Enterprise‑grade compliance: HIPAA, NHS requirements, GDPR, SOC 2 Type II, ISO 27001, ISO 42001, Cyber Essentials Plus, Australian Privacy Principles.
- Works across all specialties (primary care, neurology, OBGYN, etc.) and scales from solo practitioners to large hospital networks.

## Strategic Focus
- Building for the next decade of healthcare: iterating fast (“ship small, iterate constantly”) while maintaining clinical accuracy and security.
- Expanding clinical capacity through AI that handles both documentation and communication, freeing clinicians to spend more time with patients.

## Why Work Here
- **Culture**: “Move fast, fix faster” and “Live forever” – a bias toward progress over perfection, with a strong emphasis on continuous learning and ownership.
- **Hybrid work**: Flexible hybrid model with offices in Melbourne, Sydney, Brisbane, New York, San Francisco, London, Toronto, and Singapore. Work from anywhere up to 1 month per year.
- **Benefits**: 26 weeks paid parental leave (primary carer) / 18 weeks (secondary carer), IVF/fertility support, 10 days clinical leave for accreditation, $1,000/year learning budget, $500 home office setup, health & wellness stipend, team engagement budget.
- **Engineering culture**: Practical live challenges in interviews, real‑world problem solving, and mentorship from leaders who have scaled products used by millions.

## Sources
1. [Heidi Careers](https://www.heidihealth.com/careers)
2. [Heidi Jobs on Ashby](https://jobs.ashbyhq.com/heidihealth.com.au)
3. [Heidi Main Website](https://www.heidihealth.com/)
4. [Heidi Health LinkedIn](https://au.linkedin.com/company/heidihealth)
5. [Heidi LinkedIn](https://au.linkedin.com/company/heidi)

## Other roles at Heidi

- [Account Executive (Enterprise)](https://feeny.ai/job/account-executive-enterprise-heidi-brisbane-hepr661xmr6b) — Brisbane, Australia
- [Accounts Receivable Specialist](https://feeny.ai/job/accounts-receivable-specialist-heidi-makati-bj26v334pf3v) — Makati, Philippines
- [Clinical Form Specialist](https://feeny.ai/job/clinical-form-specialist-heidi-makati-x7a6w0n1xsk2) — Makati, Philippines
- [Finance Manager](https://feeny.ai/job/finance-manager-heidi-london-p5ds43w243mm) — London, United Kingdom
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-heidi-singapore-qfq42d9d8cy4) — Singapore
- [Global Communications Ops Manager](https://feeny.ai/job/global-communications-ops-manager-heidi-sydney-g9g1dmsd9gte) — Sydney, Australia
- [Product Operations](https://feeny.ai/job/product-operations-heidi-sydney-ya4jrdb4wmvj) — Sydney, Australia
- [Automation & Lifecycle Specialist](https://feeny.ai/job/automation-lifecycle-specialist-heidi-sydney-xctsvxp0n5dk) — Sydney, Australia
- [Partnerships Associate](https://feeny.ai/job/partnerships-associate-heidi-london-7wb60tfb2dqr) — London, United Kingdom
- [Principal Platform Engineer - London](https://feeny.ai/job/principal-platform-engineer-london-heidi-london-bfnanhga2bg9) — London, United Kingdom