--- title: 'Sales Manager - Costa Mesa at Polène Paris' canonical: 'https://feeny.ai/job/sales-manager-costa-mesa-polene-paris-costa-mesa-339xvz6amd8e' type: 'job' last_seen: '2026-09-13' --- # Sales Manager - Costa Mesa at Polène Paris - **Company:** [Polène Paris](https://feeny.ai/companies/pol-ne-paris) - **Location:** Costa Mesa, CA - **Compensation:** $29–$32/hr - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-03-16 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/polene-paris/3100ea56-9b59-4724-8997-357bf6f1766f/application **Skills:** Retail Operations, Visual Merchandising, Sales Target Management, Clienteling, Luxury Retail Experience, Premium Retail Experience, Additional Languages > The Floor Manager supervises daily sales floor operations and supports the boutique team at the South Coast Plaza location. This role involves driving sales performance, maintaining visual merchandising standards, and delivering exceptional client service in a luxury retail environment. ## Job description Maison Polène Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Be a part of the Polène story—join us in our South Coast Plaza boutique and help us deliver an unforgettable journey at the heart of our brand, where a passionate team is dedicated to providing exceptional customer experiences. ## About the Role Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele. As Floor Manager, you will play a key role in supervising daily sales floor operations, supporting the boutique team, and ensuring each client enjoys a memorable and elevated shopping experience. Our South Coast Plaza location requires experienced retail professionals who are passionate about luxury service, team leadership, and delivering consistent sales performance. ## Key Responsibilities Business Development - Support the achievement of daily, weekly, and monthly sales targets. - Deliver exceptional client service and represent Polène’s craftsmanship and brand story. - Build strong client relationships and support clienteling initiatives. - Assist in identifying opportunities to strengthen client engagement and retention. Store Operations - Supervise daily activities on the sales floor and ensure smooth boutique operations. - Maintain visual merchandising standards and overall store presentation. - Support stock awareness and collaborate with the stock team to ensure product availability. - Assist with store opening and closing procedures. - Ensure all service standards and operational procedures are followed consistently. ## Team Leadership - Support and guide Sales Advisors in delivering exceptional service. - Provide coaching on product knowledge and client engagement techniques. - Participate in daily team briefings and communicate sales goals. - Promote a positive, collaborative working environment. ## What We're Looking For - Minimum 2–4 years of experience in luxury or premium retail. - Previous supervisory or team lead experience preferred. - Strong interpersonal and communication skills. - Passion for luxury retail and customer service excellence. - Ability to motivate and support a team in a fast-paced environment. - Fluent in English; additional languages are a plus. ## Compensation & Benefits - Competitive hourly range $29 - $32, plus bonus incentive. - Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them. - Dental & vision insurance with employer contributions. - 401(k) plan. - Monthly + quarterly performance bonuses. - Paid Time Off, including vacation and sick time. - Employee discount on our full range of leather goods and jewelry. - Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance. - Commuter benefits, for transit (pre-tax, where applicable). - Opportunities for growth within our expanding U.S. retail network. - A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork. If you’re passionate about luxury leather goods, team leadership, and performance, apply now and help define the next chapter of Polène in Costa Mesa! Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace, and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law. ## About Polène Paris ## Company Overview - **One-liner**: Polène is a French luxury leather goods brand that creates minimalist, high-quality handbags, jewelry, and accessories through artisanal craftsmanship. - **Entity Type**: Private (bootstrapped) - **Headquarters**: Paris, France - **Founded**: 2016 - **Founders**: Three siblings (names not publicly disclosed) ## Core Business - **Primary industry**: Luxury leather goods and accessories - **Target customers**: B2C – luxury consumers seeking minimalist, handcrafted products - **Mission or purpose**: To combine minimalism and creative expression through excellent craftsmanship, respecting tradition while innovating. ## Products & Services - **[Leather Goods]**: Handbags, wallets, and small leather accessories – designed in Paris, crafted by artisans in Ubrique, Spain using ISO 9001 certified leather from Spanish and Italian tanneries. - **[Jewelry]**: A new line of jewelry featuring nature-inspired, sculpted forms gilded with 24-carat gold, made by Italian artisans. - **Distribution**: Direct-to-consumer via e-commerce and flagship stores in major cities (Paris, New York, Tokyo, London, etc.). ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: 481 total employees (as of latest data) - **Notable Investors/Partners**: Not disclosed; the brand is independently owned. - **Growth Signals**: Rapid international expansion with offices in the US, Japan, South Korea, Italy, UK, Germany, China, and Denmark; launch of a jewelry collection; strong e-commerce presence and physical retail growth. ## Competitive Advantages - **French heritage & minimalist design**: Distinctive, timeless aesthetic that stands out in the luxury market. - **Artisanal craftsmanship**: All production is done by skilled craftsmen in Ubrique, Spain, a town renowned for luxury leather goods. - **Vertical integration**: Direct-to-consumer model with own retail stores, ensuring control over brand experience and margins. - **Sustainability & quality**: ISO 9001 certified leather, rigorous quality inspections, and a commitment to ethical sourcing. ## Strategic Focus - Expanding product categories (e.g., jewelry) to build a broader lifestyle brand. - Growing international retail footprint while maintaining a strong e-commerce channel. - Reinforcing brand values of humility, excellence, and inventiveness to attract top talent and loyal customers. ## Why Work Here - **Culture**: Values-driven environment emphasizing humility, excellence, and inventiveness. High employee satisfaction reflected in a 94/100 gender equality index score (France). - **Work policy**: Hybrid workspace – some roles are in-office (Paris), others remote. Offices in multiple countries. - **Perks**: Inclusive recruitment, ethical promotion practices, and a focus on work-life balance. Opportunities to contribute to a growing luxury Maison with a strong creative identity. - **Engineering/Creative culture**: Designers and craftspeople collaborate closely; emphasis on continuous learning and respect for expertise. ## Sources 1. [eng.polene-paris.com](https://eng.polene-paris.com/pages/about-the-brand) – Brand overview, craftsmanship, and product details 2. [builtin.com](https://builtin.com/company/pol-ne) – Employee count, headquarters, office locations, and work policy 3. [euro.polene-paris.com](https://euro.polene-paris.com/blogs/rh/careers) – Company values, career page, and gender equality index 4. [support.polene-paris.com](https://support.polene-paris.com/hc/en-us/articles/33008461392402-Partnerships-and-Careers) – Careers and partnership information 5. [polene-paris.com](https://www.polene-paris.com/blogs/rh/careers) – French careers page with values and gender equality score ## Other roles at Polène Paris - [Junior Image Producer](https://feeny.ai/job/junior-image-producer-polene-paris-paris-avkn53yn8ba0) — Paris, France / HQ - [Producteur Image Junior H/F](https://feeny.ai/job/producteur-image-junior-h-f-polene-paris-paris-xxtyh20hhybv) — Paris, France / HQ - [HR Business Partner Japan & South Korea](https://feeny.ai/job/hr-business-partner-japan-south-korea-polene-paris-tokyo-pqhkd58zgmta) — Tokyo, Japan / HQ - [[Spontaneous application] Designer](https://feeny.ai/job/spontaneous-application-designer-polene-paris-paris-e2c9nnmy09c6) — Paris, France / HQ - [[Candidature spontanée] Designer](https://feeny.ai/job/candidature-spontanee-designer-polene-paris-paris-w9a559n5frn2) — Paris, France / HQ - [[Candidature spontanée] Prototypiste-Modéliste](https://feeny.ai/job/candidature-spontanee-prototypiste-modeliste-polene-paris-paris-t43jbdejq5ap) — Paris, France / HQ - [Senior Business Controller](https://feeny.ai/job/senior-business-controller-polene-paris-paris-zq0z0n5rnjvv) — Paris, France / HQ - [Contrôleur de Gestion Senior H/F](https://feeny.ai/job/controleur-de-gestion-senior-h-f-polene-paris-paris-mk86d4tfagxs) — Paris, France / HQ - [Responsable Qualité Cuir - H/F](https://feeny.ai/job/responsable-qualite-cuir-h-f-polene-paris-paris-ew0hhr7h5yy3) — Paris, France / HQ - [E-reputation & Social Media Associate H/F](https://feeny.ai/job/e-reputation-social-media-associate-h-f-polene-paris-paris-q2b7mcjf0dp5) — Paris, France / HQ