--- title: 'Sales Manager - Dakar at Capi Money' canonical: 'https://feeny.ai/job/sales-manager-dakar-capi-money-dakar-3vqm3c4xd5na' type: 'job' last_seen: '2026-09-07' --- # Sales Manager - Dakar at Capi Money - **Company:** Capi Money - **Location:** Dakar, Senegal - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-06-10 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/capimoney/849f9132-fe7a-4203-92e2-38a59638bb66 ## Job description Capi http://www.capimoney.com/ is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team! Take a look through Capi’s mission & values. https://capimoney.com/mission-and-values ## ABOUT THE COMMERCIAL TEAM Our commercial team is the heartbeat of Capi - a collective of curious, driven, and hands-on builders. They’re constantly out in the field, meeting customers, uncovering their challenges, and designing real solutions that make cross-border payments simpler and faster. Powered by HubSpot, they stay structured and data-minded, transforming each interaction into insight, and every insight into growth. They thrive with an entrepreneurial spirit - self-starters who take ownership, rely on data to guide decisions, and are passionate about supporting businesses in navigating their international payment challenges. ## ROLE OVERVIEW We are seeking a dynamic and results-driven Sales Manager. This role blends sales and account management responsibilities to ensure that our customers derive maximum value from our international payments platform. You will work directly with customers to understand their needs, address challenges, and drive repeat transactions. By converting leads, acquiring new clients, and following up on onboarded, inactive, and churned accounts, you will be pivotal in ensuring customer satisfaction, retention, and growth. This is a hands-on role involving both office work in Africa market and extensive field visits across the country. ## KEY RESPONSIBILITIES Sales & Lead Generation - Acquire new corporate customers locally using existing and new acquisition channels. - Identify potential challenges and customer needs, converting leads into active, long-term customers. - Drive additional repeat transactions by nurturing existing relationships and actively pursuing every lead. Customer Onboarding & Engagement - Guide new customers through the onboarding process, ensuring they fully understand and effectively use our platform. - Conduct outbound calls and follow-up sessions to trigger first-time payments and support early adoption. Account Management - Proactively engage with onboarded, inactive, and churned accounts to identify opportunities for reactivation and upselling. - Monitor customer usage and satisfaction, addressing requests and complaints promptly to maintain a high level of service. Collaboration & Market Intelligence - Collaborate closely with internal teams (compliance, product, and operations) to relay customer feedback and contribute to continuous product improvements. - Document customer interactions and success stories, sharing insights to build playbooks, refine strategies and develop effective sales materials. - Serve as the voice of the customer, advocating for their needs and issues related to our products. - Stay informed on competitive trends and emerging market dynamics in international payments and fintech locally, using these insights to propose process improvements and innovative solutions. ## REQUIREMENTS ## Experience - Minimum of 5 years in customer success, account management, or sales roles within high-performing environments, ideally in fintech, banking, international payments, or financial services. - Proven track record in managing and growing B2B relationships in emerging markets. ## Skills & Competencies - Strong communication and interpersonal skills; fluent in English, French and local languages. - Results-driven, highly organized, and capable of working independently in a fast-paced, dynamic environment. - Excellent problem-solving abilities with a strong customer-centric mindset. - Proficiency with CRM tools and data analysis to monitor and enhance customer performance. Additional Attributes - Passion for Capi Money’s mission to make global finance accessible and fair. - Previous experience working in or with emerging markets - A “no task is too small” attitude and a willingness to go the extra mile to ensure customer success. - Experience in early-stage VC-backed startups, top-tier consultancy, or working with emerging markets is preferred. - Flexibility to split time between office work and field visits nationwide to build strong customer relationships. - Experience building and working with online CRM tools - Hungry for high pace, rapid growth, broad exposure, and autonomy. Additional Information - This is a full-time position with competitive salary, share options, and benefits - Start date: as soon as possible - we are aware people will have notice periods, and can adjust as needed. Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help. We've won some cool awards recently too! Check them out: - Startups UK Top 100 (No. 24) https://startups.co.uk/startups-100/2026/capi-money/ - Viva Technology Top 100 https://vivatech.com/media/press-releases/vivatech-reveals-the-first-edition-of-the-top-100-rising-european-startups-for-2025 - Welcome to the Jungle's Fintech's Finest Top 50 https://employers.welcometothejungle.com/fintechs-finest-50 ## About Capi Money ## Company Overview - **One-liner**: Capi Money helps businesses in emerging markets, starting with Africa, make fast, low-cost international payments to suppliers. - **Entity Type**: Private (Series A, backed by Y Combinator S23) - **Headquarters**: London, United Kingdom - **Founded**: 2023 - **Founders**: Mitch Riley (CEO) and Scott Liddle ## Core Business - **Primary industry**: Fintech / Cross-Border Payments - **Target customers**: B2B; specifically importers and businesses in emerging markets (starting in Africa) who need to pay international suppliers in currencies like USD, EUR, GBP, and CNY. - **Mission statement**: To grow GDP in emerging markets by making the global financial system fairer and more accessible. ## Products & Services - **[Capi Money Platform]**: A regulated, online payment platform that allows importers to settle international invoices quickly (24-hour settlement) and at competitive exchange rates. Users can track payment progress in real-time via a dashboard. The service is designed to replace slow, expensive bank transfers and currency shortages. ## Market Standing - **Valuation/Market Cap**: Not publicly available. - **Key Metric**: **Total Funding** — $18.0M. This includes a Seed round (2023) and a **Series A (March 2025)** of $18.0M led by **Creandum**. - **Notable Investors/Partners**: Creandum, Firstminute Capital, Y Combinator, Raba, Kima Ventures, Africa Fintech Collective, Musha Ventures, Four Cities, and angel investors including former a16z and YC partners (including Paul Graham). - **Growth Signals**: - Headcount grew **+185.7% YoY** to 54 employees. - Operates in **11 countries** (UK, France, Senegal, Côte d’Ivoire, Mali, Congo, and more). - Recently launched in Senegal, booking **$1.5M in payments in the first two weeks**. - Named to the **CB Insights Fintech 100** list (2025). - Ranked **#24 on the Startups.co.uk 100 Index** for 2026. - Achieved **FCA authorisation** as an Electronic Money Institution in the UK (January 2026). ## Competitive Advantages - **Speed & Cost**: Offers 24-hour payment settlement at competitive rates, significantly faster and cheaper than traditional bank transfers (which can take weeks and cost up to 10%). - **Alternative Liquidity**: Solves the hard problem of foreign currency shortages in Africa by finding alternative sources of forex (e.g., matching with organisations sending money into the continent). - **Founding Team**: Deep domain expertise from building Taptap Send, a unicorn remittance company serving African markets. This gives them a unique operational playbook for navigating complex regulatory and market landscapes. ## Strategic Focus - **Geographic Expansion**: Actively launching in new African markets (Cameroon, Egypt, Senegal) and expanding into Francophone Africa. - **Product Development**: Building a "hands-off" experience for larger accounts and adding new products to serve their customer base. - **Regulatory Compliance**: Securing licenses (like the FCA EMI) to build trust and scale safely. ## Why Work Here - **High-Impact Mission**: Directly contribute to making global finance fairer and growing GDP in emerging markets. - **Strong Traction & Growth**: Join a fast-growing, well-funded Series A startup with real product-market fit and a clear path to scale. - **International Team**: Work with a diverse team across the UK, France, and multiple African countries. The company is a mix of operators from companies like Taptap Send, McKinsey, and GiveDirectly. - **Engineering Culture**: The team is small (4 people in tech currently), offering significant ownership and impact. The stack is modern (Node.js / React / TypeScript). - **Work Policy**: Hybrid/office presence expected in London or Paris. There are also roles that require being in-market (e.g., "Launcher" roles in new countries). - **Notable Perks**: Competitive salary (£80k-£120k for Senior Engineers), early-stage equity, and the chance to work on a genuinely hard and important problem. ## Sources 1. [capimoney.com](https://capimoney.com/) 2. [Y Combinator - Capi Money](https://www.ycombinator.com/companies/capi-money) 3. [LinkedIn - Capi Money](https://uk.linkedin.com/company/capimoney) 4. [Y Combinator - Jobs at Capi Money](https://www.ycombinator.com/companies/capi-money/jobs) ## Other roles at Capi Money - [FinCrime Analyst](https://feeny.ai/job/fincrime-analyst-capi-money-nairobi-44ssgx983d84) — Nairobi, Kenya - [Regional General Manager - UEMOA](https://feeny.ai/job/regional-general-manager-uemoa-capi-money-abidjan-hzyv67ymz6n4) — Abidjan, Ivory Coast - [Commercial Team Lead - Senegal](https://feeny.ai/job/commercial-team-lead-senegal-capi-money-dakar-6zy5rrj23yck) — Dakar, Senegal - [People Operations Lead - Europe](https://feeny.ai/job/people-operations-lead-europe-capi-money-paris-dyt9nwy73yfv) — Paris, France - [Head of Customer Service](https://feeny.ai/job/head-of-customer-service-capi-money-london-3havf5654912) — London, United Kingdom - [General Manager - Tanzania](https://feeny.ai/job/general-manager-tanzania-capi-money-tanzania-ey09xejbd4bg) — Tanzania - [Enterprise Sales Manager - Dakar](https://feeny.ai/job/enterprise-sales-manager-dakar-capi-money-dakar-p51v3mq9pr8c) — Dakar, Senegal - [Enterprise Sales Manager - Abidjan](https://feeny.ai/job/enterprise-sales-manager-abidjan-capi-money-abidjan-cxc0hbzy8twr) — Abidjan, Ivory Coast - [Sales Manager - Accra](https://feeny.ai/job/sales-manager-accra-capi-money-accra-6q66jshy17n9) — Accra, Ghana - [Senior Sales Manager - Bamako](https://feeny.ai/job/senior-sales-manager-bamako-capi-money-bamako-1628ch7n82ea) — Bamako, Mali