--- title: 'Sales Manager, SMB at HHAeXchange' canonical: 'https://feeny.ai/job/sales-manager-smb-hhaexchange-new-york-k29ytsc5ctvf' type: 'job' last_seen: '2026-11-04' --- # Sales Manager, SMB at HHAeXchange - **Company:** HHAeXchange - **Location:** New York, NY - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-11-04 - **Apply:** https://jobs.lever.co/hhaexchange/e1ef63a3-046a-4782-9e48-6886eae7d899 ## Job description HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. As an Inside Sales Manager, SMB at HHAeXchange, you will be responsible for leading a team of Inside Sales Account Executives in attainment of monthly and quarterly quotas. As an integral part of our continued growth, you will be responsible for providing continuous mentorship and coaching for your AEs, refining the sales process, becoming an industry expert in your region, and working cross functionally within the sales, marketing, and implementation organizations to provide a stellar experience for prospective customers. This role requires a hybrid schedule, 3 days per week (Tues, Wed, Thurs)in our Midtown Manhattan headquarters (8:30am–5:30pm). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties - Recruit, hire, coach, and manage a team of Inside Sales Account Executives - Proactively identify and launch initiatives to drive growth and operational excellence - Monitor and refine processes, metrics, and tools to maximize success on your team - Achieve monthly and quarterly pipeline and revenue targets - Report on pipeline-building metrics and forecast to the VP of Sales - Collaborate with sales enablement for targeted training and development - Motivate individuals and team to exceed objectives through coaching and mentorship - Empower your team to take ownership of their territory - Ensure that team metrics are aligned with the broader organizational objectives - Provide insightful feedback from prospect conversations to product, sales, and marketing leadership - Travel to conferences and industry events, client site visits as necessary Other Job Duties - Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements - Travel 10-25%, including overnight travel Required Education, Experience, Certifications and Skills - 5+ years of experience managing high performing sales teams in a high velocity sales cycle - Strong understanding of sales best practices & methodologies - Experience selling to first-time technology buyers - Humility and empathy for the challenges our prospects face on a daily basis in the homecare industry - Bonus: experience selling into the healthcare or homecare industry - Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role The base salary range for this US-based, full-time, and exempt position is $135,000 - $150,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. ## About HHAeXchange ## Company Overview - **One-liner**: HHAeXchange provides a homecare management software platform that connects providers, payers, and members to streamline Medicaid long-term services and supports (LTSS). - **Entity Type**: Private (Private Equity‑backed; last round led by Hg in 2021) - **Headquarters**: New York, NY, USA - **Founded**: 2008 - **Founders**: Not publicly available ## Core Business - **Primary industries**: Healthcare IT, Homecare Management Software, Medicaid LTSS Technology - **Target customers**: B2B – homecare agencies, managed care organizations (MCOs), state Medicaid programs, and self‑direction service providers - **Mission / purpose**: “Help make homecare better for everyone” by enabling aging and disabled individuals to thrive in their homes and communities ## Products & Services - **HHAeXchange Platform** (SaaS): End‑to‑end homecare management solution covering scheduling, billing, EVV (Electronic Visit Verification), compliance, and analytics. Acts as a single source of truth connecting providers, payers, and members. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Annual revenue of **$35.4M** (latest estimate); total funding not publicly itemized across multiple PE rounds (led by Wincove, Cressey & Company, Hg) - **Notable Investors / Partners**: Hg (lead in 2021), Wincove (2014), Cressey & Company (acquired majority stake in 2019). Partners include HCP (integration partnership announced 2022). - **Growth Signals**: - Named to Inc. 5000 list of fastest‑growing private companies for ten consecutive years - Headcount grew ~21.6% YoY (453 employees per LinkedIn data; Built In reports 502) - Aggressive acquisition strategy: acquired Cashé Software (Jun 2024), Generations Homecare System (Jul 2024), and Sandata (Oct 2024) - Expanded executive team with new CHRO and CRO in early 2025 ## Competitive Advantages - **End‑to‑end coverage**: Only platform that fully integrates provider, payer, and member workflows for Medicaid LTSS – a complete view not offered by many competitors. - **Network effects**: Large installed base (thousands of agencies, multiple state Medicaid programs) creates switching costs and data network effects. - **Regulatory alignment**: Deep expertise in EVV and Medicaid compliance, making the platform “sticky” for government‑contracted providers. - **Recent acquisitions**: Adding self‑direction (Annkissam), billing (Cashé), and broader homecare capabilities (Generations, Sandata) to widen the moat. ## Strategic Focus - Continue expanding through M&A to build the most comprehensive homecare management ecosystem. - Enhance data insights and interoperability across payers, providers, and state systems. - Scale headcount and go‑to‑market capabilities (notably adding sales and customer success roles). ## Why Work Here - **Culture**: Emphasizes core values **Achieve, Grow, Collaborate, Support**. Offers on‑the‑spot rewards, mental health initiatives, cultural celebrations, and employee inclusion events. - **Work policy**: Primarily on‑site (New York HQ, plus offices in Miami, Minneapolis, Frisco, TX). Some roles posted as “In‑Office or Remote” – check specific listings. - **Benefits**: Performance bonuses, generous parental leave, dental/health insurance, Flexible Spending Account (FSA), tuition assistance, and diversity‑based Employee Resource Groups (ERGs). - **Engineering culture**: Growing tech team (99 technical staff) with stack including Ruby on Rails; opportunities to work on platform data insights and integration projects. - **Impact**: Directly improve the lives of aging and disabled individuals – a mission‑driven environment. - **Recent employee ratings** (242 reviews): Overall 2.8/5.0 (Work‑Life 2.8, Compensation 3.1, Culture 2.7, Career 2.6) – indicates room for improvement, but typical for a fast‑growing PE‑backed company. ## Sources 1. [HHAeXchange Careers Page (Lever)](https://jobs.lever.co/hhaexchange) 2. [HHAeXchange Official Careers Page](https://www.hhaexchange.com/careers) 3. [LinkedIn Company Profile](https://linkedin.com/company/hhaexchange) 4. [Built In NYC Company Profile](https://builtin.com/company/hhaexchange) ## Other roles at HHAeXchange - [Payer Integration Solutions Analyst](https://feeny.ai/job/payer-integration-solutions-analyst-hhaexchange-new-york-0x7zmcf2edzq) — New York, NY - [Sr. Database Administrator](https://feeny.ai/job/sr-database-administrator-hhaexchange-united-states-q7m79pmpxx5q) — United States - [Supervisor, SMB Customer Success](https://feeny.ai/job/supervisor-smb-customer-success-hhaexchange-minneapolis-saint-paul-jfxbgjjc4ecs) — Minneapolis–Saint Paul, MN - [Director, Technical Customer Care](https://feeny.ai/job/director-technical-customer-care-hhaexchange-minneapolis-saint-paul-p97pt74hm0gj) — Minneapolis–Saint Paul, MN - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-hhaexchange-united-states-b0zfvp1d2ya4) — United States - [Principal Software Engineer](https://feeny.ai/job/principal-software-engineer-hhaexchange-united-states-dx7nshjakczz) — United States - [EDI Enrollment Analyst](https://feeny.ai/job/edi-enrollment-analyst-hhaexchange-miami-dade-county-nyzbzq0jaakb) — Miami-Dade County, FL - [Supervisor, Revenue Cycle Support Operations](https://feeny.ai/job/supervisor-revenue-cycle-support-operations-hhaexchange-miami-dade-county-sjmr018n0trg) — Miami-Dade County, FL - [Corporate Controller](https://feeny.ai/job/corporate-controller-hhaexchange-washington-q8hgp58tc666) — Washington, DC - [Sr Customer Success Manager (MCO)](https://feeny.ai/job/sr-customer-success-manager-mco-hhaexchange-united-states-hmsjdpth5m54) — United States