---
title: 'Sales Operations Analyst I-6342 at itD Tech'
canonical: 'https://feeny.ai/job/sales-operations-analyst-i-6342-itd-tech-austin-b51vmq0w96vg'
type: 'job'
last_seen: '2026-10-13'
---

# Sales Operations Analyst I-6342 at itD Tech

- **Company:** itD Tech
- **Location:** Austin, TX
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/itd/jobs/4438624009

## Job description

Sales Operations Analyst I

itD is seeking a Sales Operations Analyst I to support the end-to-end execution of partner incentive and investment programs, ensuring deals move accurately and efficiently from contracting through supplier onboarding and final payout. The ideal candidate will bring experience in operations, deal fulfillment, contract administration, procurement, or transactional finance, with a strong track record of accuracy in high-volume, detail-oriented work.

Location: Austin, TX — Hybrid, 3 days per week onsite

Duration: 12 Months

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

## Responsibilities

- Manage high volumes of incoming deals through the full contracting-to-payout lifecycle, ensuring required approvals, validations, and documentation are complete.
- Create, update, and maintain records for accounts, contracts, incentive requests, and payout activities with a high degree of accuracy and completeness.
- Review executed contracts and accurately enter key information, including entities, term dates, approved amounts, caps, accounting codes, cost centers, projects, and supplier information.
- Coordinate supplier onboarding and procurement activities, track requests through completion, monitor outstanding requirements, and escalate blockers as needed.
- Prepare and submit payout requests with complete supporting documentation, validating amounts, coding, entities, and contract requirements before submission.
- Track payouts from request through approval and payment, investigate and resolve rejections or exceptions, and reconcile paid amounts against approved and contracted amounts.
- Maintain recurring trackers, dashboards, reports, exception logs, and standard operating procedures while partnering with Finance, Deal Operations, and other stakeholders on documentation and close activities.

Internal Responsibilities

- Attend regular internal practice community meetings.
- Collaborate with your itD practice team on industry thought leadership.
- Complete client case studies and learning material, including blogs and media material.
- Build material to contribute to the Digital Transformation practice.
- Attend internal itD networking events, both in person and virtually.
- Work with leadership on career fast-track opportunities.

Required Qualifications and Skills

- 1–3 years of experience in operations, sales/revenue operations, contract administration, procurement, AP/AR support, data entry/QA, or a related field.
- Hands-on experience supporting deal fulfillment through a contracting-to-payout or similar transaction lifecycle.
- Experience reviewing and interpreting contract terms and working with contract-related documentation.
- Demonstrated ability to perform accurately in high-volume, detail-oriented, deadline-driven environments.
- Experience following documented processes precisely while identifying and escalating process issues or exceptions.
- Strong spreadsheet skills, including data cleanup, lookups, pivot tables, conditional logic, and basic reconciliation.
- Experience working with transactional finance or procurement processes, such as invoices, payments, purchase orders, supplier setup, or approval workflows.
- Clear and concise written communication skills, with the ability to communicate issues and relevant supporting details effectively.

## Preferred Qualifications and Skills

- Experience working in a deal desk or similar sales/revenue operations environment.
- Experience with Salesforce or comparable CRM platforms, including navigating records, list views, reports, and bulk updates.
- Experience reconciling information across multiple systems that may not always align.
- Experience improving or scaling operational processes, including transitioning manual workflows toward automation.
- Experience handling confidential partner, contract, or financial information with discretion.

Education

Bachelor’s degree in a relevant field or equivalent work experience required

Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

## About itD Tech

## Company Overview
- **One-liner**: itD Tech helps enterprises become AI‑ready by evolving systems, governance, operations, and customer ecosystems through a combination of consulting, managed services, and proprietary SaaS platforms.
- **Entity Type**: Private (privately held, woman‑ and minority‑owned)
- **Headquarters**: Campbell, California, United States (Silicon Valley) – also listed as San Jose, CA on its website
- **Founded**: 2005
- **Founders**: Renée La Londe (CEO)

## Core Business
- **Primary industry/industries**: IT Services and IT Consulting; Digital Transformation; AI Readiness; Software Development
- **Target customers**: B2B – Fortune 500 enterprises across technology, healthcare, and finance
- **Mission or purpose statement**: “Innovate Transform Deliver” – solving the toughest business challenges by combining the experience of a full‑service consultancy with the agility of a specialized firm. The company’s motto is “Impossible drives us.”

## Products & Services
- **ChaMa® (Change Management)**: A proprietary SaaS platform that digitizes enterprise change management, helping organizations measure, track, implement, and manage change at scale.
- **SmartConX™ (Integration as a Service)**: A PaaS offering pre‑built connectors and custom integrations to seamlessly connect digital experiences.
- **fastr.ai (Intelligent Recruiting Platform)**: An AI‑powered cloud platform that re‑engineers the recruiting process by enabling talent teams to instantly discover candidates.
- **Enterprise Search & Personalization (powered by Coveo)**: An AI/ML‑driven search and data management solution for IT, e‑commerce, and customer support.
- **AI‑Ready Enterprise Foundations**: Services to clean data pipelines, achieve data parity, and build scalable infrastructure for production‑grade AI.
- **AI‑Enabled Operations & Workforce**: Leveraging ChaMa® to automate high‑volume technical tasks and shift teams from reactive execution to strategic innovation.
- **Intelligent Customer Ecosystems**: Federated search, LLM‑powered M&A assistants, and SmartConX™ integrations that turn support into a revenue engine (e.g., $54M in annual case deflections, 50% increase in self‑service).
- **Secure & Governed AI**: Automated governance frameworks and proactive moderation models for compliance and audit‑readiness.
- **Other services**: BI, data & analytics, software engineering, cloud engineering, PMO, managed services, digital accessibility, enterprise community management, and quality assurance.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held)
- **Key Metric**: Annual revenue not formally disclosed. Third‑party data (LinkedIn) estimates USD $310,000, but this appears inconsistent with the company’s scale and client base; the website cites over $500M in leaked revenue identified and $121M+ in revenue generated/protected through its work.
- **Notable Investors/Partners**: No external funding rounds identified; company appears organically grown. Partners include Coveo, Khoros, and major enterprise technology firms. Clients include Fortune 500 names across tech, healthcare, and finance.
- **Growth Signals**:
  - 400+ zero‑disruption rollouts delivered with on‑time record
  - 100% data parity in migration of 24,000+ complex M&A records
  - 5,000+ manual ops hours reclaimed annually through automation
  - 54% improvement in customer experience metrics
  - 25+ Stevie Awards, multiple Forrester and Khoros awards, “Disruptor Company of the Year”

## Competitive Advantages
- **20 years of enterprise delivery** with a track record of on‑time, zero‑disruption rollouts for Fortune 500 clients.
- **Proprietary SaaS platforms** (ChaMa®, SmartConX™, fastr.ai) that embed change management and automation directly into engagements.
- **People‑first change management** methodology that ensures technology adoption sticks – a key differentiator in AI transformation projects.
- **Woman‑ and minority‑owned** certification (WBENC) that attracts a diverse talent pool and provides a unique perspective for clients.
- **Global delivery model** with onshore/nearshore/offshore centers in the US, India, Poland, Mexico, Ireland, and the UK, enabling follow‑the‑sun support.

## Strategic Focus
- Helping enterprises become **AI‑ready** by modernizing data governance, operations, and customer ecosystems.
- Expanding the use of its proprietary SaaS products (ChaMa®, SmartConX™, fastr.ai) as revenue‑generating platforms.
- Deepening expertise in **secure and governed AI** to turn compliance into a competitive advantage.
- Continuing to invest in **enterprise search, LLM‑powered tools, and intelligent self‑serve** for customer experience.

## Why Work Here
- **Culture**: Core values of “Trust above all,” “Extreme teamwork,” “Relentless innovation,” “Make success personal,” and “Diverse people. Divergent thinking.” The company emphasizes a flexible, ambitious environment where employees can “define your own journey.”
- **Remote/Hybrid**: Many roles are listed as fully remote (e.g., Remote PST, CST/EST), though there are physical offices in San Jose (HQ), San Francisco, Austin, Wichita, Hyderabad, Krakow, Guadalajara, London, and Cork.
- **Benefits** (per careers page):
  - **Health**: Health, dental, vision insurance; Health Savings Account
  - **Future**: Life insurance, disability insurance, 401K matching, financial advisor
  - **Time**: Flexible hours, holidays, competitive wages, bereavement leave
  - **Well‑Being**: Employee assistance, tuition reimbursement, commuter benefits, company events
- **Employee Sentiment**: LinkedIn employer rating 3.7/5 (125 reviews) – Work‑Life 3.8, Compensation 3.4, Culture 4.0, Career 3.7.
- **Diversity & Giving**: Woman‑owned business; runs the Girls Leadership Academy Meetup (GLAM) and provides internships to female engineering students through the Institute of Technology & Science for Women.

## Sources
1. [itdtech.com](https://www.itdtech.com/) – Main website
2. [itdtech.com/careers](http://itdtech.com/careers) – Careers page
3. [itdtech.com/careers/work-with-us](http://itdtech.com/careers/work-with-us) – Work With Us page
4. [itdtech.com – Overview Flyer (PDF)](https://itdtech.com/wp-content/uploads/2025/08/itD_Overview_Flyer.pdf) – Company overview
5. [linkedin.com/company/itd-tech](https://www.linkedin.com/company/itd-tech) – LinkedIn company page (employees, financials, reviews)

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