---
title: 'Sales Operations Lead at Procare Solutions'
canonical: 'https://feeny.ai/job/sales-operations-lead-procare-solutions-atlanta-gvxn4tz1k70g'
type: 'job'
last_seen: '2026-10-28'
---

# Sales Operations Lead at Procare Solutions

- **Company:** Procare Solutions
- **Location:** Atlanta, GA
- **Posted:** 2026-10-23
- **Last confirmed live:** 2026-10-28
- **Apply:** https://job-boards.greenhouse.io/procaresolutions/jobs/5462615008

## Job description

## About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.

A Little About the Role

Procare is seeking a Sales Operations Lead to drive our sales team's day-to-day performance. You'll own how our teams work in HubSpot, from the reports they rely on to the sequences they send, and you'll make sure our sales and renewal processes are clean, consistent, and easy to follow. You're equal parts systems builder and trusted partner: someone who can build a forecast model in the morning and sit with a rep to troubleshoot their pipeline in the afternoon.

What you’ll do:

HubSpot Reporting & Analytics

- Build, maintain, and improve dashboards and reports covering pipeline health, activity, conversion, rep performance, and renewals
- Deliver clear, trusted data to sales leadership, reps, and cross-functional teams
- Audit data quality regularly and keep CRM hygiene standards enforced and practical
- Translate business questions into reports, and translate reports into recommendations

Cadence & Sequence Building

- Design, build, and optimize HubSpot sequences, templates, and cadences for prospecting, follow-up, and renewal outreach
- Partner with reps and sales leaders to test messaging, timing, and touchpoint structure
- Track sequence performance (open, reply, and meeting rates) and iterate based on results
- Maintain a library of approved templates and sequence best practices

Sales & Renewal Process Flow

- Map, document, and refine the end-to-end sales process, from lead handoff through close, and the renewal lifecycle
- Define stage entry/exit criteria and keep them consistently applied
- Identify bottlenecks and handoff gaps between sales, marketing, customer success, and finance, and fix them

Forecasting

- Own the forecasting process and cadence, including new business and renewal forecasts
- Build forecast reports and models in HubSpot, and help reps and managers submit accurate, defensible commits
- Analyze pipeline coverage, deal velocity, and win rates to flag risk and opportunity early
- Report forecast accuracy over time and continuously improve the methodology
- Leverage AI to speed up analysis, such as summarizing pipeline trends and anomalies.

## Team Support & Partnership

- Serve as the first point of contact for reps on HubSpot questions, workflow issues, and process clarification
- Partner with the Contract Administrator to consult, build, and execute signed contracts in Hubspot to Closed Won
- Gather rep feedback and advocate for changes that remove friction and give them more selling time

Our ideal candidate will have:

- Bachelor’s degree in business, marketing, economics, or related field, or equivalent work experience is required
- 4+ years' in sales operations, revenue operations, or a similar role, with some experience leading projects or mentoring others
- Strong hands-on HubSpot expertise (Sales Hub), including custom reports and dashboards, deal pipelines, workflows, properties, and sequences
- Experience building and managing sales forecasts
- Solid understanding of B2B sales and renewal cycles
- Strong analytical skills and comfort working with large data sets
- Excellent communication skills, with the ability to explain data and process changes to both reps and executives
- Familiarity with LLM models & agentic sales motions
- A service-minded, collaborative approach to supporting sales teams
- HubSpot certifications (Sales Hub, Reporting, or Operations Hub)
- Experience with SaaS, subscription, or recurring-revenue models
- Familiarity with tools such as Excel/Google Sheets, BI tools, Gong, ZoomInfo, or similar
- Experience supporting a technical or solutions-oriented sales team
- Background in process documentation or change management
- AI Automation Building

Physical Requirements:

- This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
- Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
- Use of computer, telephone, and other office equipment for the greater part of the workday
- Occasional travel may be required for this position

Why Procare?

- Excellent comprehensive benefits packages including: medical, dental, & vision plans
- HSA option with employer contributions
- Vacation time, holidays, sick days, volunteer & personal days
- 401K Plan with employer match and immediate vesting
- Employee Stock Purchase Plan
- Employee Discount Program
- Medical, Dependent Care, and Transportation FSA Plans
- Company paid Short and Long-Term disability and Life Insurance
- RTD EcoPass for all Denver employees
- Tuition Reimbursement and continued Professional Development
- Fast paced, high energy workplace environment in prime downtown location
- Regular company provided meals

Salary

$83,600 - $89,700/year DOE

Location

This position is based in our Atlanta, GA office. Procare operates in a hybrid working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.

## About Procare Solutions

## Company Overview
- **One-liner**: Procare Solutions provides child care management software that automates business processes, ensures safety and compliance, and facilitates family communication for early childhood education centers.
- **Entity Type**: Private (acquired by Roper Technologies in January 2024 for $1.75B)
- **Headquarters**: Denver, Colorado, United States
- **Founded**: 1992
- **Founders**: Not publicly available (the company was founded over 30 years ago)

## Core Business
- **Primary industry**: Child Care Management Software / EdTech
- **Target customers**: B2B — daycare centers, preschools, Head Start programs, and multi-site early childhood education organizations (from small in-home centers to large enterprises)
- **Mission or purpose statement**: Dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children

## Products & Services
- **Procare All-in-One Platform**: SaaS platform covering attendance tracking, tuition collection, family communication (mobile app with two-way messaging, photos/videos, daily reports), billing, and compliance reporting.
- **RoomRunner**: AI-assisted enrollment planning tool that helps center leaders see future openings, plan room transitions, and match families to available seats.
- **Payment Processing**: Integrated online and mobile payment processing with automatic tuition collection, real-time charges based on attendance, and support for subsidized care payments (DHS, Head Start, etc.).
- **ChildPlus**: Head Start-specific management solution (acquired 2021).
- **Kinderlime**: Child care management solution (acquired 2019).
- **Cirrus Group**: School management software (acquired 2018).

## Market Standing
- **Valuation/Market Cap**: Acquired by Roper Technologies for $1.75 billion in January 2024
- **Key Metric**: Annual Revenue of $165.0M (as of latest data); serves over 40,000 child care centers
- **Notable Investors/Partners**: Warburg Pincus (led PE round in 2018); Parent company: Roper Technologies (NYSE: ROP)
- **Growth Signals**: Headcount of 290 employees (+7.5% YoY); operates in 5 countries (US, Canada, Turkey, Russia, UK); active job postings up +275% year-over-year; recently launched RoomRunner AI tool; acquired multiple competitors (Kinderlime, Cirrus Group, SchoolLeader, KidReports, ChildPlus)

## Competitive Advantages
- **Market leader**: Most recommended child care management software since 1992, trusted by over 40,000 centers
- **Comprehensive suite**: End-to-end solution covering operations, payments, compliance, and family engagement in one platform
- **Deep domain expertise**: Nearly 400 employees with backgrounds in child care, education, and administration
- **Financial backing**: Backed by Roper Technologies (large-cap public company), providing stability and resources for growth
- **AI innovation**: Early mover with AI-assisted enrollment planning (RoomRunner)

## Strategic Focus
- **AI and automation**: Expanding AI capabilities (RoomRunner enrollment planning)
- **Product expansion**: Growing services suite and integrating acquired products
- **Market penetration**: Continuing to serve the child care industry across all center sizes, from in-home to multi-site organizations
- **Customer-centric innovation**: Developing features based on customer needs, including compliance, safety, and family communication tools

## Why Work Here
- **Culture**: Driven by CARE values: Customer-centric, Accountable, Results-driven, Empowered. Purpose-driven community focused on making a difference in early childhood education.
- **Work environment**: Hybrid-friendly, with employees across 26+ states and Canada. Fast-paced, growing organization with collaborative teams.
- **Benefits**: Medical, dental, vision insurance; pet insurance; Health Savings Account contributions; 401(k) with generous safe-harbor employer match; short/long-term disability; life insurance; paid parental leave; generous PTO and paid holidays; volunteer time off; tuition reimbursement and professional development programs.
- **Growth**: Active hiring with 15+ open positions; strong year-over-year job posting growth (+275%); opportunities across engineering, sales, customer success, product, and leadership roles.
- **Team composition**: 76 technical staff (17%), 60 sales (14%), 27 customer service (6%); talent sourced from companies like SofterWare, Worldpay, DISH TV, and FIS.
- **Recent departures**: Some director-level turnover (e.g., Customer Support Director left Mar 2026), but overall headcount growing.

## Sources
1. [procaresoftware.com](https://www.procaresoftware.com/)
2. [procaresoftware.com - Careers](https://www.procaresoftware.com/about-us/careers/)
3. [procaresoftware.com - Leadership](https://www.procaresoftware.com/about-us/leadership/)
4. [procaresoftware.com - Why Procare](https://www.procaresoftware.com/about-us/why-procare/)
5. [linkedin.com - Procare Solutions](https://www.linkedin.com/company/procaresolutions)

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