---
title: 'Sales Operations Manager at Doctronic'
canonical: 'https://feeny.ai/job/sales-operations-manager-doctronic-new-york-mccg3kdvdr9k'
type: 'job'
last_seen: '2026-09-20'
---

# Sales Operations Manager at Doctronic

- **Company:** Doctronic
- **Location:** New York, NY / -, United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-19
- **Last confirmed live:** 2026-09-20
- **Apply:** https://jobs.ashbyhq.com/doctronic/c159eac1-af81-48a7-8f49-8fc127f3f660

## Job description

## About Doctronic

Doctronic is the #1 AI doctor. Our AI is free, anonymous and HIPAA-compliant, and it has delivered over 30 million consults to date. In December 2025 we became the first and only AI legally authorized to practice medicine, renewing prescriptions autonomously under Utah's AI Learning Lab, and the first AI ever granted medical malpractice insurance. We are live in all 50 states and DC with AI and human physicians available 24/7, and we have raised $65M through our Series B from Abstract, Lightspeed, Union Square Ventures and others. We are now building the enterprise organization that takes this to health plans, health systems and the wider healthcare ecosystem. This role is the operational backbone of that team.

## The Role

Your job is to take everything off our sellers that is not selling. Right now our enterprise deals slow down in the same place every time: contracting. Diligence questionnaires, security reviews, statements of work, redlines and procurement follow-through all land on people whose time is better spent in front of partners. You will own that layer, and the single number you are graded on is days in contracting, trending down. You will be the first dedicated operations hire on the enterprise team, reporting to the Chief Business Officer. There is no playbook to inherit, which is the appeal of the job if it is the right job for you.

## What You'll Do

- Own the CRM as the single source of truth: stage definitions, exit criteria, hygiene, and the dashboards leadership actually looks at
- Run the deal desk: pricing approval routing, statement of work drafting, SLA templates, and redline tracking across concurrent deals
- Own diligence questionnaires and security questionnaires end to end, coordinating answers from security, compliance, clinical and engineering so a seller never has to chase them
- Drive procurement and legal follow-through on both sides, and escalate the moment a deal goes quiet
- Build and run the weekly pipeline review and the monthly board pipeline pack
- Own forecast hygiene and report on forecast accuracy, so that the number leadership commits to is a number we can trust
- Build the deal record that implementation and customer success inherit at signature, covering scope, pricing and service commitments
- Automate what repeats. We would rather you build the process once than run it forty times

## What We're Looking For

- 4 to 7 years in sales operations, revenue operations, deal desk or business operations at a B2B company with real enterprise deals
- Fluent in a modern CRM and comfortable owning configuration yourself rather than filing tickets for it
- Has personally run diligence or security questionnaire responses, or managed complex enterprise procurement to close
- Strong analytical skills. Excellent with spreadsheets, comfortable writing SQL or learning to
- Unusually organized, and a clear writer. Much of this job is making a document say exactly what it needs to say
- Comfortable being the only operations person, with high autonomy and minimal specs
- Based in New York City or willing to relocate. This is a hybrid role

## Nice to Have

- Enterprise sales operations in healthcare or another regulated industry, where BAAs, DUAs and security review are part of every deal
- Experience with CPQ or contract lifecycle management tooling
- Experience with BI tooling and building reporting off a warehouse rather than by hand
- Has stood up a deal desk or a partner reporting function from scratch
- Exposure to implementation or post-sales, so you understand what your deal record has to carry downstream

## Compensation & Benefits

- Base salary range: $125-$150k + equity
- Health reimbursement allowance, support for well-being, and flexible time off

## About Doctronic

## Company Overview
- **One-liner**: Doctronic is an AI-powered healthcare platform that provides free, anonymous, HIPAA-compliant medical consultations via an AI legally authorized to practice medicine, processing millions of consultations monthly.
- **Entity Type**: Private (funded with $25M across Seed, Series A, and Series B rounds)
- **Headquarters**: New York, United States
- **Founded**: 2023
- **Founders**: Matt Pavelle (Co-founder & Co-CEO) and Dr. Afam (Adam) Oskowitz (Co-founder)

## Core Business
- **Primary industry**: Healthcare AI / Telemedicine
- **Target customers**: B2C (patients seeking immediate medical guidance) and B2B (enterprise/employer health plans, as indicated by a Product Lead, Enterprise job posting)
- **Mission**: To make expert medical guidance available anytime, anywhere – no insurance, no waiting, and with an AI that remembers every detail.

## Products & Services
- **Doctronic AI**: A 24/7 AI doctor that delivers free, personalized health information, symptom checking, and action plans. It uses a multi-agent system that simulates internal debate among specialized agents before generating a recommendation. The service is anonymous (no account required), fully HIPAA-compliant, and achieved 99.2% treatment plan alignment with board-certified clinicians in a published study of 500 real-world cases [doctronic.ai/about](https://www.doctronic.ai/about/).

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Total funding of $25.0M – $5M Seed round led by Union Square Ventures (April 2025), $20M Series A led by Lightspeed Venture Partners (October 2025), and a subsequent Series B with investors including Abstract and Lightspeed [linkedin.com](https://www.linkedin.com/company/doctronic-ai). Over 25 million AI-doctor visits processed [linkedin.com](https://www.linkedin.com/company/doctronic-ai).
- **Notable Investors/Partners**: Lightspeed Venture Partners, Union Square Ventures, Abstract, Wittington, Mantis, Seven Stars, ARTIS, Tusk Venture Partners, HF0 [linkedin.com](https://www.linkedin.com/company/doctronic-ai).
- **Growth Signals**: Headcount of 41 employees with a monthly growth rate of +9.6% [linkedin.com](https://www.linkedin.com/company/doctronic-ai). 14 active job postings (as of mid-2026) [jobs.ashbyhq.com/doctronic](https://jobs.ashbyhq.com/doctronic). Expanding into enterprise solutions and telemedicine physician services. The company claims to be the first AI legally authorized to practice medicine, with authority expanding across all 50 states [doctronic.ai/about](https://www.doctronic.ai/about/).

## Competitive Advantages
- **First-mover regulatory moat**: Legally authorized to practice medicine via AI, with expanding state-level authority.
- **Clinical accuracy**: 99.2% treatment plan alignment in a peer-reviewed study on 500 real-world cases.
- **Privacy-first**: Fully HIPAA-compliant, anonymous by default, no data sold, and encrypted storage.
- **Multi-agent AI system**: Uses internal debate between specialized agents to ensure structured, accountable reasoning [doctronic.ai/about](https://www.doctronic.ai/about/).

## Strategic Focus
- **Expanding access**: Continuing to add capabilities and extend licensing to all 50 states to bring real-time AI physician access nationwide.
- **Enterprise growth**: Building a B2B product (Product Lead, Enterprise) to serve employer health plans and large organizations.
- **Scaling the team**: Actively hiring in engineering, AI, security, clinical operations, and marketing to support rapid growth.

## Why Work Here
- **Work environment**: Hybrid office in New York City (110 E 25th St) and fully remote for all other locations [linkedin.com](https://www.linkedin.com/company/doctronic-ai). Flexible time off.
- **Benefits**: Comprehensive health, dental, vision, mental health support. Competitive salaries plus equity for all employees [doctronic.ai/careers](https://www.doctronic.ai/careers).
- **Impact**: Build cutting-edge AI that transforms healthcare – processing millions of consultations and directly improving patient outcomes.
- **Team culture**: Empathy, accountability, and privacy are core values. Small, fast-growing team (41 people) with significant technical depth (35% of staff in technical roles) [linkedin.com](https://www.linkedin.com/company/doctronic-ai).
- **Growth opportunity**: 14 open positions ranging from engineering to clinical director, with a monthly headcount growth of nearly 10%. Early-stage equity offers significant upside.

## Sources
1. [doctronic.ai/about](https://www.doctronic.ai/about/)
2. [doctronic.ai/careers](https://www.doctronic.ai/careers)
3. [linkedin.com/company/doctronic-ai](https://www.linkedin.com/company/doctronic-ai)
4. [jobs.ashbyhq.com/doctronic](https://jobs.ashbyhq.com/doctronic)

## Other roles at Doctronic

- [Director of Implementation](https://feeny.ai/job/director-of-implementation-doctronic-new-york-sfwh25dqvjkz) — New York, NY / -, United States
- [Vertical Sales Lead, Ecosystem Partners](https://feeny.ai/job/vertical-sales-lead-ecosystem-partners-doctronic-new-york-kqsgwq1pm91k) — New York, NY / -, United States
- [Vertical Sales Lead, Health Plans (Payer)](https://feeny.ai/job/vertical-sales-lead-health-plans-payer-doctronic-new-york-pvr6pyfq34am) — New York, NY / -, United States
- [FP&A Manager](https://feeny.ai/job/fp-a-manager-doctronic-new-york-ywqp56cp9t1n) — New York, NY
- [Engineering Manager, Platform](https://feeny.ai/job/engineering-manager-platform-doctronic-san-francisco-waqxhggwct3m) — San Francisco, CA
- [Senior Product Engineer (Full Stack)](https://feeny.ai/job/senior-product-engineer-full-stack-doctronic-new-york-q90cd0pr1s1x) — New York, NY
- [Senior Platform Engineer](https://feeny.ai/job/senior-platform-engineer-doctronic-san-francisco-zr2m3f7441x9) — San Francisco, CA
- [Paid Media Manager](https://feeny.ai/job/paid-media-manager-doctronic-new-york-ftpvstecpx5y) — New York, NY
- [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-doctronic-new-york-nj5ddgsvkxht) — New York, NY
- [Partnerships Operations Manager](https://feeny.ai/job/partnerships-operations-manager-doctronic-new-york-cx19w81pxywk) — New York, NY