---
title: 'Sales Operations Manager at Fanatics Collectibles'
canonical: 'https://feeny.ai/job/sales-operations-manager-fanatics-collectibles-tigard-or-d09883507bst'
type: 'job'
last_seen: '2026-11-03'
---

# Sales Operations Manager at Fanatics Collectibles

- **Company:** Fanatics Collectibles
- **Location:** Tigard OR, United States
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-11-03
- **Apply:** https://job-boards.greenhouse.io/fanaticscollectibles/jobs/4474021009

## Job description

## About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

## About the Company

Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Backed by Fanatics, the world's largest sports merchandiser, we are building innovative products and marketplaces that create the ultimate collector experience.

Our team is passionate about sports, collectibles, and delivering exceptional experiences for collectors around the world.

## About the Role

Reporting to the Director of Sales, the Sales Operations Manager will oversee the daily operations of the Sales Support and Sales Operations teams, directly managing Sales Support Associates and Sales Operations Specialists.

This role is responsible for driving operational efficiency, improving processes, managing Salesforce initiatives, coordinating trade shows, and ensuring exceptional support for the Sales organization and its clients. The ideal candidate is a strong leader who thrives in a fast-paced environment and can effectively manage people, priorities, and cross-functional initiatives.

## Key Responsibilities

- Lead, manage, and develop a team of Sales Support Associates and Sales Operations Specialists, ensuring accountability, productivity, and high-quality execution.
- Oversee daily sales support operations, including client requests, submissions, shipping coordination, escalations, and administrative support.
- Identify opportunities to streamline workflows, improve processes, and increase Sales team efficiency.
- Manage Salesforce CRM initiatives, including reporting, dashboards, campaign tracking, data accuracy, and process improvements.
- Partner with Sales leadership to prioritize operational initiatives and support revenue-generating activities.
- Collaborate with Customer Service, Marketing, Operations, and Logistics to ensure a seamless client experience.
- Oversee trade show planning and execution, including travel, event registration, vendor coordination, equipment, and on-site logistics.
- Establish performance expectations, monitor team productivity, and ensure timely resolution of operational challenges.
- Provide elevated support for VIP clients and high-priority Sales initiatives.
- Perform additional duties and strategic projects as assigned by the Director of Sales.

## Qualifications

- 5+ years of experience in sales operations, sales support, or related business functions.
- 2+ years of management experience with demonstrated success leading and developing teams.
- Proficiency in Salesforce CRM, reporting, dashboards, and workflow management.
- Strong organizational, communication, and problem-solving skills.
- Proven ability to manage multiple priorities and improve operational processes.
- Experience collaborating across departments and supporting sales-driven organizations.
- Familiarity with the trading card industry or collectibles marketplace preferred.
- Trade show or event coordination experience is a plus.
- Willingness to travel as needed and work occasional evenings or weekends.
- Strong leadership skills with a customer-first mindset and commitment to operational excellence.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at [www.fanaticsinc.com/careers](http://www.fanaticsinc.com/careers)

By submitting your application, you agree to our terms of service and acknowledge you have read our [Candidate Privacy Policy.](https://static1.squarespace.com/static/5ff494b9931735466ce28d5b/t/69de53bde2c02c25e9c38758/1776178110037/Candidate+Privacy+Policy+April+2026.pdf)

Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.

## About Fanatics Collectibles

## Company Overview
- **One-liner**: Fanatics Collectibles is a leading licensee, producer, designer, and seller of physical and digital trading cards, sports memorabilia, and digital collectibles, operating as the collectibles division of global sports retail giant Fanatics Inc.
- **Entity Type**: Private (subsidiary of private company Fanatics Inc.)
- **Headquarters**: New York, NY, United States (primary business roles); major operations also in Sunnyvale, TX and Tigard, OR [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collectibles)
- **Founded**: Division launched around 2021-2022 (parent company Fanatics Inc. founded 1995)
- **Founders**: Michael Rubin (founder of Fanatics Inc.); collectibles leadership team includes industry veterans

## Core Business
- **Primary industry**: Sports trading cards and collectibles (physical and digital manufacturing, marketplace, and livestream commerce)
- **Target customers**: B2C collectors, hobbyists, and investors; B2B partnerships with leagues, teams, and creators
- **Mission or purpose**: “Relentlessly focused on improving the collector experience and growing the hobby for the benefit of all” [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collectibles)

## Products & Services
- **[Fanatics Collect Marketplace](https://www.fanaticscollect.com/sell)**: An online marketplace for buying and selling trading cards, memorabilia, and collectibles, featuring vaulting, grading partnerships (PSA, CGC, SGC, Beckett), and consignment services.
- **[Fanatics Live](https://www.fanaticsinc.com/fanatics-collect)**: A livestream shopping app for live box breaks, creator-run events, and real-time card purchasing (launched summer 2024, acquired Voggt for European expansion).
- **Physical & Digital Trading Cards**: Licensed manufacturing of trading cards for MLB, NFL, NBA, and other leagues under brands like Topps and Panini (through exclusive league deals).
- **High-End Private Sales**: Partnership with Sotheby’s to sell cards valued at $100K+ [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collect).

## Market Standing
- **Valuation/Market Cap**: Parent company Fanatics Inc. valued at approximately $31 billion (2024, per Forbes) – collectibles division share not separately disclosed.
- **Key Metric**: Over 3.1 million total cards sold and 740,000 total collectors on Fanatics Collect platform [fanaticscollect.com](https://www.fanaticscollect.com/sell).
- **Notable Investors/Partners**: Fanatics Inc. investors include Silver Lake, SoftBank, and Michael Rubin. Key partners: MLB, NFL, NBA, MLBPA, NFLPA, NBPA, Sotheby’s, and grading services PSA etc.
- **Growth Signals**: Exclusive long-term licensing with major U.S. sports leagues; launch of Fanatics Collect and Fanatics Live in 2024; acquisition of European livestream platform Voggt; expansion into high-end auctions via Sotheby’s; 170+ open jobs globally [greenhouse.io](https://job-boards.greenhouse.io/fanaticscollectibles).

## Competitive Advantages
- **Exclusive League Deals**: Holds exclusive rights to produce physical and digital trading cards for MLB, NFL, NBA (and related players associations), creating a near-monopoly on officially licensed cards.
- **Vertical Integration**: Controls design, manufacturing, marketplace, grading, vaulting, and livestream distribution, capturing value at every step.
- **Scale & Brand**: Backed by Fanatics’ global retail infrastructure, access to athletes, media partnerships, and a massive customer base.

## Strategic Focus
- **Digital Ecosystem**: Expanding from physical cards into digital collectibles, NFTs, and app-based marketplaces.
- **Livestream Commerce**: Scaling Fanatics Live (including international via Voggt) to replicate the social “breaking” experience.
- **International Growth**: Building presence in Europe (Paris, London, Frankfurt, Milan) and Asia (Shanghai, Hong Kong) with dedicated business roles.
- **Collector Experience**: Enhancing platform with AI-driven pricing (Card Ladder integration), instant payouts, and consignment convenience.

## Why Work Here
- **Dynamic Industry**: Work at the intersection of sports, pop culture, and technology with a company that “owns the conversation” in collectibles.
- **Growth Trajectory**: Rapidly expanding division with new products (live streaming, marketplace, international) and hundreds of open roles across engineering, product, marketing, operations, and more.
- **Global Presence**: Offices in New York, Los Angeles, London, Paris, Shanghai, Hong Kong, and operations hubs in Texas and Oregon; hybrid/office policies vary by role.
- **Culture**: Described as having a “world-class executive team” focused on innovation and operational excellence [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collectibles).
- **Notable Perks**: Opportunity to work directly with major sports leagues, athletes, and cutting edge live-commerce tech; roles in data analytics, software engineering, supply chain, and creative.

## Sources
1. [Fanatics Inc. – Fanatics Collectibles](https://www.fanaticsinc.com/fanatics-collectibles)
2. [Fanatics Inc. – Fanatics Collect](https://www.fanaticsinc.com/fanatics-collect)
3. [Fanatics Collect – Sell/Consign](https://www.fanaticscollect.com/sell)
4. [Fanatics Collectibles Careers – Greenhouse](https://job-boards.greenhouse.io/fanaticscollectibles)
5. [Fanatics Collectibles Job Listings (171 jobs)](https://job-boards.greenhouse.io/fanaticscollectibles/jobs/4208219009)

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- [Maintenance Mechanic - 2nd Shift](https://feeny.ai/job/maintenance-mechanic-2nd-shift-fanatics-collectibles-sunnyvale-dk5y4njys2a3) — Sunnyvale, TX
- [Senior Manager, Instant Packs](https://feeny.ai/job/senior-manager-instant-packs-fanatics-collectibles-los-angeles-6p12a7eyxmdg) — Los Angeles, CA / New York, NY
- [Director, Asynchronous Instant Rips](https://feeny.ai/job/director-asynchronous-instant-rips-fanatics-collectibles-los-angeles-54rpq656fh2y) — Los Angeles, CA / New York, NY
- [Autograph Operations - Relic Inventory Associate](https://feeny.ai/job/autograph-operations-relic-inventory-associate-fanatics-collectibles-sunnyvale-v9xt9xvv1snq) — Sunnyvale, TX
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- [Packaging Engineer Co-op Intern](https://feeny.ai/job/packaging-engineer-co-op-intern-fanatics-collectibles-sunnyvale-wadm68f1fp3k) — Sunnyvale, TX