---
title: 'Sales Operations Manager at Global Certification & Verification Group'
canonical: 'https://feeny.ai/job/sales-operations-manager-global-certification-verification-group-newcastle-upon-m1kq6q144a9b'
type: 'job'
last_seen: '2026-10-14'
---

# Sales Operations Manager at Global Certification & Verification Group

- **Company:** Global Certification & Verification Group
- **Location:** Newcastle upon Tyne, United Kingdom
- **Work type:** hybrid
- **Posted:** 2026-09-25
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.lever.co/global-cxm/d39f81dd-c643-4bb0-a9e9-d1171ef81cc6

## Job description

GCV Group is a growing international business supporting complex, project-led environments across multiple teams, business units and regions. As we continue to scale, we are strengthening the commercial operations that help our teams work smarter, move faster and make better decisions.

## About the Role

We are looking for a Sales Operations Manager to take ownership of the operational infrastructure that supports GCV Group’s commercial activity. Working closely with senior business leaders, business development colleagues and our Bid Manager, you will help ensure our sales activity is organised, visible, consistent and supported by high-quality information and systems.

This is not primarily a direct sales role. You will be the person bringing structure, clarity and rhythm to a fast-moving commercial environment, making sure opportunities are properly managed, actions are followed through and leaders have the insight they need to make informed decisions.

## What You’ll Be Doing

- Own the day-to-day management and continued development of Zoho CRM.
- Coordinate sales and business development activity across multiple teams, business units and regions.
- Support senior leaders in progressing commercial opportunities effectively.
- Maintain accurate client, contact, project and opportunity information.
- Ensure agreed commercial actions are followed through and opportunities continue to move forward.
- Work closely with the Bid Manager as opportunities move into tender and proposal stages.
- Produce high-quality commercial reporting, dashboards and management information.
- Provide CRM guidance, support and training across the organisation.
- Improve CRM functionality, workflows and ways of working.
- Identify opportunities to improve the efficiency and effectiveness of sales operations.
- Strengthen communication and coordination between commercial, operational and support teams.

## What We’re Looking For

- Experience in sales operations, commercial operations, CRM management or a similar role.
- Strong organisational skills with exceptional attention to detail.
- Confidence working with senior stakeholders and constructively challenging where needed.
- Good commercial awareness and an understanding of B2B sales environments.
- Strong Excel or spreadsheet capability.
- Experience producing and interpreting commercial reports and dashboards.
- The ability to manage multiple priorities across different teams.
- A proactive approach with a strong sense of ownership and accountability.
- The ability to work independently while building effective relationships across a wider organisation.

## Nice to Have

- Experience with Zoho CRM.
- Experience in professional services, engineering, construction, consultancy, technology or another project-based B2B environment.
- Experience supporting a rapidly growing, multi-business or international organisation.

Why Join Us?

You’ll join a growing business where your work will have genuine visibility and impact. This is an opportunity to shape how commercial operations work across GCV Group, bring structure to a scaling environment and help our teams operate with greater clarity, consistency and confidence.

Apply

If this sounds like the kind of opportunity where you could make a real impact, we would love to hear from you.

Apply today and help us build the commercial operations capability that supports GCV Group’s next stage of growth.

## About Global Certification & Verification Group

## Company Overview
- **One-liner**: The Global Certification & Verification (GCV) Group is an independent lifecycle assurance partner for mission-critical infrastructure, bringing together specialist businesses across commissioning, safety, verification, and certification.
- **Entity Type**: Private (founded 2026)
- **Headquarters**: London, United Kingdom
- **Founded**: 2026
- **Founders**: Louis Charlton (Group CEO) and Dover Charlton (Group Managing Director) [linkedin.com](https://linkedin.com/company/global-certification-and-verification)

## Core Business
- **Primary industry**: Mission-critical infrastructure assurance (data centres, energy, high-voltage electrical systems)
- **Target customers**: B2B, enterprise (data centre operators, hyperscale developers, energy infrastructure owners, regulators)
- **Mission or purpose**: To provide a “golden thread of independent assurance” across the full infrastructure lifecycle – from design and energisation through to commissioning, integrated systems testing, and long-term operational readiness [gcv-group.com/about](https://www.gcv-group.com/about)

## Products & Services
Each entity within the GCV Group operates independently as a specialist in its discipline:

- **[Global Commissioning](https://www.gcv-group.com/global-commissioning)**: Independent commissioning authority operating across EMEA. Services include Commissioning Management (CxM), Commissioning Agent (CxA), integrated systems testing (Level 5 IST), and evidence-based certification for data centres and critical infrastructure.
- **[AEP Global](https://www.gcv-group.com/)**: Independent specialist in safe systems of work (SSOW), high-voltage electrical services, and authorised person solutions for safety-critical energy and infrastructure.
- **[Core](https://www.gcv-group.com/)**: Independent commissioning specialists operating in the UAE, supporting compliance and assurance across safety-critical infrastructure.
- **[NorthFox](https://www.gcv-group.com/)**: Independent commissioning and completions specialists delivering mission-critical project assurance across data centre infrastructure (joined the group in 2026).

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding – Not publicly available (privately held, no disclosed funding rounds)
- **Notable Investors/Partners**: Not publicly available. The group is formed from independent specialist companies; no external investors disclosed.
- **Growth Signals**: Founded in 2026 and quickly assembled a group of four specialist businesses. In May 2026, NorthFox joined the group [linkedin.com](https://linkedin.com/company/global-certification-and-verification). Headcount is currently small (5 employees at the group level), but the subsidiaries bring additional engineering teams. The careers page lists active on-site roles across London, Brussels, Abu Dhabi, and Milan, indicating early-stage expansion [jobs.lever.co](https://jobs.lever.co/global-cxm).

## Competitive Advantages
- **True independence**: The group has no allegiance to contractors, manufacturers, or suppliers, ensuring unbiased assessments trusted by insurers and regulators.
- **Specialist depth**: Each subsidiary is a market leader in its discipline (commissioning, HV safety, certification) rather than a generalist body, providing technical rigour.
- **Cross-discipline alignment**: Risks at the boundaries between disciplines are managed through a shared framework and single thread of accountability, reducing knowledge loss during handovers.

## Strategic Focus
- **Expand the group**: Continue to acquire or partner with niche specialist firms across the infrastructure lifecycle.
- **Scale operations**: Grow the talent pool and geographic footprint (current roles in UK, EU, UAE) to meet demand from hyperscale data centre and energy projects.
- **Deepen lifecycle assurance**: Strengthen the “golden thread” from design validation through to operational readiness, particularly as AI and extreme power density increase infrastructure complexity.

## Why Work Here
- **Culture**: Certified as a **Great Place to Work UK** (2026) [linkedin.com](https://linkedin.com/company/global-certification-and-verification). The group emphasises collaboration, trust, and transparency, with a founding principle of independence.
- **Work model**: The founding entity operates with a small central team; roles are predominantly on-site at client locations (data centres, substations) across the UK (London, Newcastle), Europe (Brussels, Milan), and the UAE (Abu Dhabi). Remote/hybrid options are not currently indicated.
- **Notable perks**: 50% of the central team are C-level or director-level, offering exposure to strategic growth. Engineers will work on high-impact mission-critical projects for the world’s largest digital infrastructure operators.

## Sources
1. [GCV Group homepage](https://www.gcv-group.com/)
2. [GCV Group About page](https://www.gcv-group.com/about)
3. [GCV Group LinkedIn](https://linkedin.com/company/global-certification-and-verification)
4. [Careers page on Lever](https://jobs.lever.co/global-cxm)
5. [Global Commissioning page](https://www.gcv-group.com/global-commissioning)

## Other roles at Global Certification & Verification Group

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- [Internal Recruiter](https://feeny.ai/job/internal-recruiter-global-certification-verification-group-whitstable-gg2g8r3bq2kk) — Whitstable, United Kingdom
- [Commissioning Project Manager](https://feeny.ai/job/commissioning-project-manager-global-certification-verification-group-norway-9jwt8dan9r7m) — Norway
- [Commissioning Manager](https://feeny.ai/job/commissioning-manager-global-certification-verification-group-norway-dqed9mj6x2c4) — Norway
- [People Administrator - 20 hours per week](https://feeny.ai/job/people-administrator-20-hours-per-week-global-certification-verification-group-33ytbdnkvcm7) — Buncrana, Ireland
- [QA/QC Engineer](https://feeny.ai/job/qa-qc-engineer-global-certification-verification-group-brussels-61jg33h34w6h) — Brussels, Belgium
- [Senior Authorised Person - 33kv](https://feeny.ai/job/senior-authorised-person-33kv-global-certification-verification-group-brussels-dzfcyw6561cj) — Brussels, Belgium
- [Commissioning Agent](https://feeny.ai/job/commissioning-agent-global-certification-verification-group-helsinki-nvxhzx8c13kq) — Helsinki, Finland
- [QA / QC Engineer](https://feeny.ai/job/qa-qc-engineer-global-certification-verification-group-dublin-yzx57d7wyp6a) — Dublin, Ireland
- [ELV Engineer](https://feeny.ai/job/elv-engineer-global-certification-verification-group-ajman-fp7vqt8yy8h1) — Ajman, United Arab Emirates