---
title: 'Sales Operations Manager at Picnic Delivery'
canonical: 'https://feeny.ai/job/sales-operations-manager-picnic-delivery-new-york-qxtszyxezsbf'
type: 'job'
last_seen: '2026-10-13'
---

# Sales Operations Manager at Picnic Delivery 

- **Company:** Picnic Delivery 
- **Location:** New York, NY
- **Posted:** 2026-09-28
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/try-picnic/jobs/8853761002

## Job description

## Who we are

At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers.

## About the role

We're looking for someone to design and build the operational foundation that supports this growth: a territory model, industry classification, commission instrumentation, and a prospecting universe that stays aligned with our CRM as we scale.

This is a senior individual contributor role and the first dedicated Sales Operations hire at Picnic. You'll have the opportunity to shape the operational backbone of our commercial organization from the ground up, with a clear path to building and leading a team as it scales.

## What you'll do

- Own the reporting layer end to end: define, build, and maintain the pipelines behind pipeline, forecast, conversion, productivity, and territory performance metrics, replacing ad hoc analysis with self-serve, consistent reporting.
- Design and implement the regional territory model in Salesforce as an enforceable system, including assignment and routing rules, and own ongoing rebalancing as the team and map evolve.
- Build and run Book of Business processes: account ownership, transitions when reps join or leave, and rules of engagement between national and local accounts, turning a manual, high-risk exercise into a routine one.
- Own the prospecting universe: what data goes in, how it's enriched and scraped from external sources, how it reconciles with the CRM, and how sellers get a usable, targeted list every week.
- Design and run commissions and quota: build the plans with commercial leadership, own the calculation logic, and ensure every commission statement is accurate the first time and every time.
- Own Salesforce as the system of record: object model, validation rules, automation, and data quality, deciding what's worth enforcing to keep our commercial data accurate and reliable as we scale.

## What we're looking for

- Strong, daily SQL skills, you can model data, debug someone else's query, and diagnose why a number is wrong before you know what it should be.
- Deep Salesforce expertise as a system, not just a UI: object model, record types, validation rules, assignment/matching rules, flows, and clear judgment on when automation is the wrong answer.
- Experience building sales operations from a low base at a fast-growing company, including designing (not just maintaining) a territory model and running a full commission cycle.
- Comfort owning the numbers you produce — able to show the derivation of any figure, and equally comfortable saying "I don't know" when that's the honest answer.
- Ability to work with ambiguity that won't resolve on its own — much of this role is deciding on the right definition, documenting it, and driving company-wide adoption.

## Preferred skills

- Experience with a warehouse-first analytics stack rather than reporting solely inside the CRM.
- Background in data enrichment, web scraping, or third-party data pipelines.
- Experience in field sales, restaurant, logistics, or marketplace operations, where physical delivery makes data messier than typical SaaS environments.
- Prior experience as the first operations hire at a company, and a clear understanding of what that role demands.

## Why join us

- Drive real impact: Be part of building the operational engine behind a fast-growing startup that’s redefining how work gets done.
- Own your city: Take full ownership of your city’s performance and see the direct results of your ideas and execution every single day.
- Work with purpose: Join a mission-driven team focused on making the workplace experience better for thousands of people.
- Grow with us: At Picnic, there’s room to grow—personally and professionally—as we scale and take on new challenges together.

What else you need to know

This role is based in our New York office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $139,000 - $164,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

- Medical, dental, and vision insurance (multiple plans, incl. HSA options).
- Company-paid life and disability insurance (short- and long-term).
- Voluntary insurance: accident, critical illness, hospital indemnity.
- Optional supplemental life insurance for self, spouse, and children.
- Pet insurance discount.
- 401(k).
- Health Savings Account (HSA)
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Time Off policies:
- Discretionary vacation days
- 8 paid holidays per year
- Paid sick time
- Paid Bereavement leave
- Paid Parental Leave

Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

## About Picnic Delivery 

## Company Overview
- **One-liner**: Picnic delivers office lunches from 50+ local restaurants with no delivery fees or tips, using batching technology to make group ordering seamless.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Food delivery / Office meal services
- **Target customers**: B2B – offices, building managers, and teams looking for subsidized or catered lunch programs
- **Mission**: “Transform the way businesses approach meals, helping companies foster a happier and more engaged workforce” by delivering a fee-free, diverse restaurant experience.

## Products & Services
- **Office Meals**: Individual employee orders from multiple restaurants, delivered together to a designated office shelf.
- **Catering**: Fee-free catering for events, fully coordinated with restaurants.
- **Subsidized Meals**: Flexible programs for companies to subsidize employee lunches, especially for hybrid teams.
- **Building Delivery**: A virtual food court for office buildings, eliminating the need for physical food courts.
- **Team Orders**: Group orders placed individually but delivered and paid together.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Headcount of 59 employees (+90.4% YoY growth)
- **Notable Investors/Partners**: Not publicly available (private company)
- **Growth Signals**: 27 active job postings (68.8% YoY increase in postings); operations in 5 countries (US, Colombia, Netherlands, Germany, Bangladesh); expanding to multiple US cities (NYC, LA, San Francisco, Washington DC, Boston, Chicago, etc.)

## Competitive Advantages
- **Zero delivery fees & tips** – customers pay the same price as in-store.
- **Batching technology** – allows one driver to deliver orders from 50+ restaurants in a single run, lowering costs.
- **Simplified office logistics** – orders arrive together at a dedicated shelf, reducing disruption.
- **No cost to start** – offices can bring Picnic in with no setup fees.

## Strategic Focus
- Scaling office coverage across the US and internationally.
- Deepening partnerships with commercial real estate (building delivery programs).
- Expanding subsidized meal programs for hybrid workforces.

## Why Work Here
- **Culture**: Mission-driven to make office lunches effortless and inclusive; emphasis on operational efficiency.
- **Work Policy**: Multiple office locations (LA, NYC, SF, etc.) and delivery hubs; some roles appear location-specific (drivers, kitchen ambassadors), while engineering roles are tied to specific cities.
- **Team**: Small but fast-growing (59 people, 90% YoY growth) – opportunity for impact in a scaling startup.
- **Tech Stack**: Modern tools – React, TypeScript, GraphQL, PostgreSQL, Docker, Kubernetes, Python, and more.
- **Perks**: Not explicitly listed, but the product itself (fee-free office meals) likely extends to employees.

## Sources
1. [trypicnic.com](https://trypicnic.com/)
2. [trypicnic.com/about-us](https://trypicnic.com/about-us)
3. [greenhouse.io](http://job-boards.greenhouse.io/try-picnic)
4. [linkedin.com](https://www.linkedin.com/company/try-picnic)

## Other roles at Picnic Delivery 

- [Territory Restaurant Manager](https://feeny.ai/job/territory-restaurant-manager-picnic-delivery-los-angeles-0a1sd3h736n1) — Los Angeles, CA
- [Territory Restaurant Manager](https://feeny.ai/job/territory-restaurant-manager-picnic-delivery-san-francisco-d579rs2y5jb1) — San Francisco, CA
- [Territory Restaurant Manager](https://feeny.ai/job/territory-restaurant-manager-picnic-delivery-chicago-7kje5pfc3b9f) — Chicago, IL
- [Territory Restaurant Manager](https://feeny.ai/job/territory-restaurant-manager-picnic-delivery-new-york-4tperm48ayjt) — New York, NY
- [Territory Restaurant Manager](https://feeny.ai/job/territory-restaurant-manager-picnic-delivery-austin-zne13ee935gr) — Austin, TX
- [City Operations Associate](https://feeny.ai/job/city-operations-associate-picnic-delivery-bogota-xyk1xqaxn5c5) — Bogotá, Colombia
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