---
title: 'Sales Operations Specialist at Mactores'
canonical: 'https://feeny.ai/job/sales-operations-specialist-mactores-mumbai-jd0k2y1aah8a'
type: 'job'
last_seen: '2026-09-11'
---

# Sales Operations Specialist at Mactores

- **Company:** Mactores
- **Location:** Mumbai, India
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2024-07-30
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/mactores/8cada44a-8ce0-46fa-8987-9acb2f12e46c

## Job description

Mactores is the agent-native AWS modernization firm. Most modernization work doesn't ship, it stalls in pilots, slips a year, or lands at three times the budget. We exist to ship it: production systems running, legacy retired, outcomes measured. Our delivery is built on Aedeon, the agent platform built by Mactores' founders' sister company, which absorbs the repetitive 60–70% of engagement work, discovery, dependency mapping, validation, test generation, that traditional consulting bills human hours against. Forward-deployed engineers own the rest: architecture, judgment, and cutover, on dates we commit to in the contract.

A fixed-date, fixed-fee commitment is a strong message but it only converts when it reaches the right buyer with the right data behind it. As Sales Operations Specialist, you own that motion end to end: find and verify the leads, build the automated campaigns that reach them, write the outreach that names their pain before it names our capability, and report on what's working with numbers the sales team can act on. You keep the CRM honest and the pipeline moving. When a campaign lands a qualified conversation, that's your ship date.

What you will do?

- Use services such as Sales Navigator, Crunchbase, Instantly, Apollo, and ContactOut to find and verify potential leads' emails and phone numbers.
- Run automation through HubSpot and Instantly for email, voicemail, and SMS campaigns configured, launched, and maintained by you.
- Craft compelling, personalized email, SMS, and voicemail scripts using ChatGPT.
- Launch, monitor, and analyze the performance of email, SMS, and voicemail campaigns and act on what the numbers say.
- Contribute to digital lead generation strategies and execute plans to capture and nurture leads.
- Keep CRM systems accurate and current: contact information, activity records, no drift.
- Generate and present reports on campaign performance, lead generation metrics, and other sales operations data.
- Work closely with the sales and marketing teams to align strategies and keep messaging and outreach consistent.

What are we looking for?

- Proven experience in sales operations, lead generation, or a related field.
- Hands-on experience with tools such as Sales Navigator, Crunchbase, Instantly, Apollo, ContactOut, HubSpot, and other relevant platforms.
- Strong understanding of automation services and how to put them to work for sales efficiency.
- Excellent written and verbal communication skills, you can write outreach that's engaging and persuasive without being hollow.
- Exceptional research abilities to identify and verify potential leads.
- Ability to analyze data and metrics, measure campaign effectiveness, and make decisions from the numbers.
- Highly organized, strong attention to detail, and able to manage multiple tasks and projects simultaneously.
- Comfortable with a range of digital tools and platforms to sharpen sales processes.
- Ability to work collaboratively with cross-functional teams and contribute to a positive team environment.

How we work? The delivery thesis applies to the commercial motion too: automation absorbs the repetitive work, humans own the judgment. You'll automate the enrichment, sequencing, and campaign mechanics then spend your judgment on targeting, message quality, and what the performance data says to do next. Our best buyers are companies with active AWS spend and a lived experience of a modernization that stalled; your job is to find them before a competitor's deck does. Numbers with baselines beat adjectives, in our campaigns and in your reporting.

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead
2. Deliver the best
3. Be bold
4. Pay attention to the detail
5. Enjoy the challenge
6. Be curious and take action
7. Take leadership
8. Own it
9. Deliver value
10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers

The Path to Joining the Mactores Team At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment: A series of evaluations of your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager engages with you in multiple discussions, 30 minutes to an hour each, covering technical skills, hands-on experience, leadership potential, and communication.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

Mactores provides equal opportunities in all employment practices. We don't discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This applies to every part of the employment relationship, recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs.

Note: Please answer as many questions as possible with this application to accelerate the hiring process.

## About Mactores

## Company Overview
- **One-liner**: Mactores is an agent-native AWS modernization firm that delivers data platform, application, and AI agent projects for enterprise customers using a proprietary agent platform (Aedeon) and forward-deployed engineers.
- **Entity Type**: Private (Privately Held, no disclosed funding rounds)
- **Headquarters**: Bellevue, Washington, United States
- **Founded**: 2008
- **Founders**: Bal Heroor (CEO) and Nandan Umarji (COO)

## Core Business
- **Primary industry**: Cloud consulting & modernization / IT services (specializing in AWS, data platforms, and AI agents)
- **Target customers**: Fortune 500 companies, high-growth software teams (B2B enterprise)
- **Mission or purpose**: “Build the firm that builds the AI era.” Deliver modernizations that “compound for years, finished in weeks instead of quarters.”

## Products & Services
- **Aedeon Agent Platform**: Proprietary internal platform that absorbs 60–70% of engagement work (discovery, mapping, validation, cutover instrumentation), replacing the traditional consulting pyramid.
- **Data Platform Modernization**: Modernize data foundations to enable AI readiness, completed in weeks rather than quarters.
- **Application & Database Modernization**: Migrate and refactor legacy apps and databases to AWS-native architectures.
- **AI Agents for Apps**: Deploy production-grade AI agents for real operations (customer support, claims processing, real-time decision grids).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metrics**:
  - Annual Revenue: $5M (per LinkedIn, though company website states “200+ AWS-certified engineers” suggesting a larger scale)
  - Headcount: Conflicting reports – LinkedIn lists 65 employees (with +5.4% YoY growth), while the company website claims “200+ AWS-certified engineers.” Actual headcount likely higher than 65.
  - 7 AWS Consulting Competencies, 17 AWS Service Validations, Agentic AI Specialization, AWS Premier Tier Services Partner.
- **Notable Investors/Partners**: No external investors disclosed. Key partners include AWS (Premier Tier Partner) and customers such as Safaricom, Synaptics, Flipboard, Poshmark, Seagate, HP, Adani, DocuSign, KlearTrust, Tilia, Sterne Kessler, and Total Expert.
- **Growth Signals**: Headcount growth of +5.4% YoY (per LinkedIn), active job postings (+33.3% month-over-month), and expansion into AI agent delivery with Aedeon platform.

## Competitive Advantages
- **Agent-native delivery model**: Aedeon replaces the junior-heavy pyramid by automating 60–70% of engagement hours, allowing a lean team of senior forward-deployed engineers to own architecture and cutover directly.
- **Fixed-date, fixed-fee contracts**: Engagements close on customer-signed acceptance, not status reviews, reducing risk for clients.
- **Deep AWS credentials**: One of the first specialist AWS adoption practices, with Premier Tier Partner status, 7 competencies, and 200+ AWS-certified engineers – a credential set that procurement teams trust.

## Strategic Focus
- Scale the agent-native model across more enterprise engagements.
- Deepen specialization in Generative AI and Agentic AI on AWS.
- Continue to invest in Aedeon, the internal agent platform, to further reduce delivery hours and enable faster modernization cycles.
- Expand headcount with senior engineers who can operate as delivery owners.

## Why Work Here
- **Culture**: Pragmatic, principle-driven environment (“Ten Core Leadership Principles”). Everyone is expected to get in the trenches; top-down teamwork and ownership are emphasized.
- **Work/Life Balance**: Scrum-based planning with day, week, sprint, and quarterly goals. Proactive communication prevents last-minute confusion. Time off is encouraged.
- **Learning & Development**: 20% of every Mactorian’s time is dedicated to learning new technologies. AWS certifications are fully funded and treated as staffing-quality investments.
- **Role Clarity**: Engineers are not placed on a pyramid under a thin senior layer. Every Mactores forward-deployed engineer is a senior delivery owner who personally signs off on production cutovers.
- **Remote/Hybrid**: Mixed – some roles are fully remote (e.g., Channel Partner Manager, Technical Content Writer), while others (e.g., Business Development Representative in Mumbai) are hybrid. Open roles listed on Lever.
- **Notable Perks**: Permanent learning time, career progression tied to principles and delivery outcomes.

## Sources
1. [mactores.com/about](https://mactores.com/about)
2. [mactores.com/careers](https://mactores.com/careers)
3. [jobs.lever.co/mactores](https://jobs.lever.co/mactores)
4. [linkedin.com/company/mactores](https://linkedin.com/company/mactores)
5. [mactores.com](https://www.mactores.com/?hsLang=en)

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