--- title: 'Sales Product Specialist — AI Solutions at Ombud' canonical: 'https://feeny.ai/job/sales-product-specialist-ai-solutions-ombud-denver-5wndmycs40cm' type: 'job' last_seen: '2026-09-15' --- # Sales Product Specialist — AI Solutions at Ombud - **Company:** Ombud - **Location:** Denver, CO - **Posted:** 2026-06-03 - **Last confirmed live:** 2026-09-15 - **Apply:** https://job-boards.greenhouse.io/ombud/jobs/8577202002 ## Job description - Location: Denver, CO (hybrid — Tue/Wed/Thu in office) - Reports to: CEO ## The role We're hiring a Sales Product Specialist to run the technical sales motion at Ombud — the role that bridges product capability and customer outcome. You will own demos, proofs of concept, technical discovery, RFP and security questionnaire responses, sales enablement, and the demo environments and integrations that make our sales team credible in front of enterprise buyers. The person who held this role previously came from an enterprise implementation background (Oracle ERP Cloud at KPMG) before moving into presales. That combination — knowing how enterprise software actually gets deployed, plus knowing how to sell it — is what makes this seat work. We are explicitly looking for the same profile. ## What you'll own - End-to-end technical sales support: discovery, demos, custom builds, trials, proofs of concept. - RFP and security questionnaire responses for active deals — Ombud's own platform is the tool you'll use, so you'll know it intimately. - Demo environment design and maintenance: keep them current, relevant, and persuasive. - Integration prototypes: HubSpot, Salesforce, Office365, Slack, Chrome extension, Excel add-in, and customer-specific connectors as deals require. - Sales enablement: onboarding new AEs, training the sales team on product updates, building battlecards and competitive positioning against Loopio and Responsive. - Executive and Board reporting on technical wins, POC outcomes, and presales metrics. - Strategic renewals and upsells where technical depth is the deciding factor. - Voice of the customer back into the product team — what's missing, what's broken, what's winning. Must-haves - 5+ years of combined experience in enterprise software, with at least one tour in implementation/consulting (e.g., ERP, CRM, or SaaS implementation at a Big Four, systems integrator, or vendor professional services team) AND at least two years in presales / sales engineering. - Detail-oriented to the point of being noticeable. This role is where small errors become lost deals. - Demonstrated ability to map complex enterprise business problems to technical solutions and articulate them to both technical buyers and executive economic buyers. - Hands-on fluency with generative AI tools (Claude, ChatGPT, Gemini, etc.) and familiarity with how LLMs and RAG architectures work at a conceptual level. - Experience building and delivering technical demonstrations to enterprise audiences. - Comfortable owning RFP and security questionnaire responses — directly, not as a coordinator. - Willingness to be in-office Tuesday through Thursday in Denver. Nice-to-haves - APMP membership or active involvement in the Rocky Mountain Chapter. - Prior experience in the response management, sales enablement, or revenue operations software category. - Scripting or light development skills (Python, JavaScript, SQL) to build custom POC integrations without engineering support. - Experience selling into or implementing for Workday, UKG, Salesforce, ServiceNow, or similar enterprise ecosystems. What success looks like First 30 days - Complete product certification, shadow active deals, and inherit the existing demo library. - Run your first three solo demos by the end of week four. - Take ownership of one active POC. First 60 days - Lead the technical workstream on at least two enterprise opportunities. - Refresh demo environments with current product capabilities (Native engine, Editorial Workflows, self-service). - Build first competitive battlecard refresh. First 90 days - Independently own the technical sales function across all active opportunities. - Deliver first quarterly presales metrics report to the executive team. - Onboard the new Commercial AE and any subsequent sales hires. ## Why Ombud This is the seat where technical depth meets revenue impact. The person in this role is, in practice, the most influential individual contributor on the go-to-market team. You will sit at the intersection of every active enterprise deal and every product decision, and you will have direct line of sight to the CEO and the engineering organization. ## ABOUT OMBUD Ombud is a Denver-based B2B SaaS company building the agentic AI platform that powers Revenue Operations teams at enterprises like Workday, UKG, and Prudential. Our product, Ombuddy, automates the response work — RFPs, security questionnaires, proposals — that has historically eaten enterprise sales cycles. Our 2026 strategy is to extend this from response management into Orchestrated Revenue Operations: autonomous execution of the discrete sales processes that move revenue. Our 2035 BHAG is $1B ARR powering 80% of discrete B2B sales motions. We run on EOS. We hire for output, not pedigree. We expect honesty over politeness, decisions over discussions, and execution over enthusiasm. ## HOW WE WORK — PIRCC VALUES - Progressive — We grow. We learn. We push the model forward, not protect the status quo. - Integrity — We do the right thing and keep our commitments. Said and done are the same thing. - Resourceful — We turn constraints into creativity. We do more with less and bring solutions, not problems. - Customer-Centric — Our customers' success is the metric that matters. We anticipate their needs and earn their trust. - Community — We build a team people want to be part of, and we invest in the communities we serve. ## About Ombud ## Company Overview - **One-liner**: Ombud provides an AI-powered, orchestrated Revenue Operations (RevOps) platform that automates and streamlines the creation of complex sales documents like RFPs, proposals, and security questionnaires for enterprise teams. - **Entity Type**: Private (Growth Stage) - **Headquarters**: Denver, Colorado, USA - **Founded**: 2011 - **Founders**: Thad Eby (CEO) ## Core Business - **Primary industry/industries**: Sales Technology (Sales Enablement / Revenue Operations / Content Automation) and Artificial Intelligence - **Target customers**: B2B Enterprise (Revenue Operations, Sales Engineering, and Proposal teams) - **Mission or purpose statement**: "To empower decision making through intelligent content collaboration for revenue teams." The broader vision is "to transform and improve the quality of life for knowledge workers by creating a new category of content management." ## Products & Services - **The Ombud Platform**: An "Orchestrated RevOps Platform" that serves as an operating system for go-to-market teams. It combines content management, project collaboration, and AI to manage the lifecycle of sales documents. - **Ombuddies (AI Assistants)**: A suite of context-aware, role-specific AI agents designed to automate routine tasks and provide real-time guidance. - **Response Management Ombuddy**: Automates the generation and refinement of RFP responses, manages the end-to-end proposal workflow, handles InfoSec questionnaires, and publishes bespoke client presentations. - **Sales Engineering Ombuddy**: Automates and enhances pre-sales activities such as solution mapping, technical assessments, demo script creation, and value-based selling. ## Market Standing - **Valuation/Market Cap**: Not publicly available (Private company). - **Key Metric**: Total Funding is not explicitly disclosed in recent searches, but the company is in a growth stage with active hiring across multiple roles. - **Notable Investors/Partners**: Not explicitly listed in recent search results. - **Notable Customers**: Industry innovators including Kronos, Zendesk, Ping Identity, Instructure, LogMeIn, Marketo, and Cloudera [builtin.com]. - **Growth Signals**: Actively hiring for key roles (AI Engineers, Account Executives) and launching new AI-native products (Ombuddies), indicating significant product investment and scaling efforts. ## Competitive Advantages - **Context-Aware AI**: Moves beyond basic automation by using "context-aware" AI agents that understand the specific business and customer context, leading to higher accuracy and relevance in sales documents. - **Focus on Accuracy & Repeatability**: The platform is designed to ensure sales deliverables (POVs, POCs, RFPs, SOWs) are error-free and consistent, increasing competitive win rates. - **Full-Stack RevOps**: Provides a unified platform that covers the entire content lifecycle, from knowledge management to production, rather than point solutions for just one part of the process. ## Strategic Focus - **AI-First Product Strategy**: The introduction of "Ombuddies" signals a clear strategic shift toward embedding AI deeply into every workflow to reduce manual tasks and enable RevOps teams to focus on high-level strategy. - **Scaling Operations**: Focused on helping enterprise customers scale their RevOps teams without proportionally increasing overhead, adapting to market demands swiftly. - **Cost Reduction**: Aiming to lower the "full-stack cost" associated with Account Executives and supporting roles by automating key functions. ## Why Work Here - **Culture & Values**: The company emphasizes a culture of collaboration, authenticity, and innovation. Core values include "Be Authentic," "Be Bold," and "Innovate" [ombud.com/careers]. - **Work Environment**: Hybrid work model with a dog-friendly office in Denver. The team is described as "energetic and empathetic" [ombud.com/careers]. - **Compensation & Benefits** [ombud.com/careers]: - 100% of employee healthcare costs covered. - 401(K) matching + employee stock options. - Robust mental health and wellness resources. - Flexible PTO + 6 weeks paid sabbatical after 5-year anniversary. - Dedicated professional development and culture-building resources. - **Engineering Focus**: Actively hiring for a Principal Platform Engineer (Kubernetes & Cloud Infrastructure) and a Senior Full Stack AI Engineer, indicating a strong focus on modern cloud-native infrastructure and AI development [builtin.com]. ## Sources 1. [Ombud Website](https://www.ombud.com/) 2. [Ombud Careers Page](https://www.ombud.com/careers) 3. [Ombud About Page](http://ombud.com/about) 4. [Ombud on Built In](https://builtin.com/company/ombud) ## Other roles at Ombud - [Senior Full Stack AI Engineer](https://feeny.ai/job/senior-full-stack-ai-engineer-ombud-denver-mg0bprhxqf95) — Denver, CO - [Principal Platform Engineer — Kubernetes & Cloud Infrastructure](https://feeny.ai/job/principal-platform-engineer-kubernetes-cloud-infrastructure-ombud-denver-v5pzgyzw5v9q) — Denver, CO - [Commercial Account Executive — AI Solutions](https://feeny.ai/job/commercial-account-executive-ai-solutions-ombud-denver-ajqgkrj71ca6) — Denver, CO - [Director of Marketing](https://feeny.ai/job/director-of-marketing-ombud-denver-v2cxrqxen4az) — Denver, CO