---
title: 'Sales Representative #301 at Museum of Science'
canonical: 'https://feeny.ai/job/sales-representative-301-museum-of-science-boston-8f8t9ww72f0r'
type: 'job'
last_seen: '2026-11-07'
---

# Sales Representative #301 at Museum of Science

- **Company:** Museum of Science
- **Location:** Boston, MA
- **Compensation:** $19–$21/hr
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-11-07
- **Apply:** https://job-boards.greenhouse.io/themuseumofscience/jobs/5463560008

## Job description

Museum of Science, Boston

[www.mos.org](http://www.mos.org/)

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

## Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

## Why We Need You

Sales Representatives play an important role in shaping each visitor’s experience by creating a welcoming first impression, connecting guests with Museum offerings, and supporting membership growth and revenue. This role extends beyond ticket sales to supporting daily guest flow, capacity management, and school and group arrivals. Your impact goes beyond the transaction, you help build relationships, bring our mission to life, and ensure every guest has an exceptional Museum experience.

## What You’ll Accomplish

Sales Representatives excel at providing accurate information and proactively matching Museum offerings to the interests and needs of our guests. Working primarily at the Museum’s box office and secondarily at other cash handling locations and venues. Sales Representatives sell tickets, memberships, and additional venues and products to increase audience engagement, meet sales objectives while supporting Museum revenue, and provide the best possible experience for Museum of Science visitors. Sales Representatives may also be asked to perform related Visitor Services duties in support of daily Museum operations, guest flow, and the overall visitor experience.

- Support Museum initiatives that promote a welcoming, comfortable environment for guests and colleagues.
- Help visitors plan their experience by selling tickets, memberships, and other offerings; meet sales goals by proactively recommending memberships, automatic renewal, and additional experiences.
- Maintain knowledge of Museum offerings, products, and ticketing systems to ensure accurate, efficient transactions, resolve issues, and handle cash and credit card payments responsibly.
- Deliver courteous, and responsive guest service by listening to needs, resolving concerns, seeking assistance when needed, and representing the Museum’s service standards.
- Support daily Visitor Services operations, including visitor flow and capacity control, ticket scanning and validation, and school and group check-in, following established procedures and safety guidelines.
- Assist with implementation of operational procedures and Museum initiatives that promote efficient guest flow, appropriate capacity, accurate admissions, and a smooth visitor experience.
- Participate in Museum OKR and training programs, as applicable, and perform other related duties as assigned in support of Visitor Services and the Museum’s mission.

Schedule: Friday: 4:45pm-9:15pm, Saturday: 9:30am-6:00pm, Sunday: 8:45am-5:15pm

## What We’re Looking For (Competencies)

- Professional Integrity: Ability to carry out professional activities honestly, respectfully, and ethically. To engender a climate of trust and fairness in all dealings with colleagues and the public within and outside the institution.
- Calm under pressure: Maintains stable performance when under heavy pressure or stress. Experience in high guest volume, fast-paced settings. Proven experience multi-tasking in a calm and efficient manner.
- Enthusiasm: Exhibits passion and excitement over work. Has a can-do attitude. Ability to match guest interest to Museum offerings and effectively upsell additional offerings to meet sales goals.
- Attention to detail: Does not let important details slip through the cracks or derail a project. Proven ability to maintain accuracy in cash handling.

Physical Requirements

This position requires the ability to sit, stand, and walk for extended periods while assisting visitors, processing transactions, and supporting daily operations. Responsibilities may include bending, reaching, and occasionally lifting or moving materials and supplies weighing up to 25 pounds.

## How We Work-Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals. Salary Range $19.36—$21.29 USD

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

## About Museum of Science

## Company Overview
- **One-liner**: A science museum and educational institution dedicated to inspiring a lifelong love of science in everyone.
- **Entity Type**: Non‑profit (Museum)
- **Headquarters**: Boston, Massachusetts, USA (Science Park, connecting Boston and Cambridge)
- **Founded**: 1830 (as the Boston Society of Natural History; current museum opened in 1951)
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Science education, cultural institution, museum operations
- **Target customers**: B2C (families, students, general public), B2B (schools, corporate partners, government), and online audiences
- **Mission**: “To inspire a lifelong love of science in everyone.” The Museum believes in a world where science belongs to each of us for the good of all of us.

## Products & Services
- **Exhibits & Galleries**: Permanent and rotating hands‑on science exhibits covering physics, biology, engineering, and more.
- **Live Animal Care Center**: An AZA‑accredited zoo housing over 150 species; animal ambassadors are used in programs and exhibits.
- **Education & STEM Programs**: Curriculum‑based programs for schools, community outreach, and at‑home learning resources.
- **IMAX & Planetarium**: Large‑format films and digital planetarium shows.
- **Digital Content**: Online resources, virtual programs, and science content for remote audiences.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (non‑profit)
- **Key Metric**: Engages nearly **5 million people per year** – at Science Park, in museums worldwide, in classrooms, and online. It is **New England’s most attended cultural institution**.
- **Notable Investors / Partners**: Not publicly listed; the Museum is governed by a board of trustees and relies on donations, grants, and earned revenue. Accredited by the Association of Zoos and Aquariums (AZA).
- **Growth Signals**: Continues to expand its digital and community‑based programs; actively hiring across multiple departments (education, technology, animal care, customer service, facilities, etc.).

## Competitive Advantages
- **Location & Convening Power**: Situated at the junction of Boston and Cambridge, near world‑class academic and industry institutions, allowing it to serve as a trusted convener.
- **AZA‑Accredited Zoo**: One of the few science museums with a live animal collection, adding a unique educational dimension.
- **Scale & Reach**: Among the largest science centers globally, with a broad audience spanning local visitors, schools, and online learners.
- **Brand Trust**: Long‑standing reputation (founded 1830) as a reliable public resource for science education.

## Strategic Focus
- **Transforming the nation’s relationship with science and technology**: The Museum aims to equip and inspire everyone to use science for the global good.
- **Equity & Inclusion**: Committed to being “everyone’s Museum” – pursuing equity, celebrating diversity, and fostering an inclusive environment.
- **Innovation in Programming**: Continuously developing new exhibits, digital offerings, and community partnerships to stay relevant and accessible.

## Why Work Here
- **Culture & Values**: Emphasizes **service, learning, connection, boldness, and equity**. Staff are encouraged to be curious, collaborative, and experimental.
- **Benefits**:
  - **Health**: Medical (5 plans via Harvard Pilgrim), Dental (2 plans via Delta Dental), Vision (EyeMed)
  - **Retirement**: 403(b) and 401(a) (after 1 year)
  - **Paid Time‑Off**: Vacation, sick days, holiday days
  - **Commuter**: Free parking in Museum garage, T accessibility, BlueBike discount
  - **Development**: Professional development funds, tuition assistance
  - **Perks**: Free admission to the Museum and reciprocal institutions, discounts at café and store, free Duck Tour
- **Work Environment**: On‑site role; the Museum is a large, dynamic workplace with teams in education, animal care, exhibit fabrication, technology, finance, marketing, and more. No explicit remote/hybrid policy mentioned, but many roles require on‑site presence.
- **Diversity & Inclusion**: Strong EEO/AA commitment; “fully committed to Equal Employment Opportunity” and prohibits discrimination on multiple protected statuses.

## Sources
1. [mos.org – Careers Overview](https://www.mos.org/careers)
2. [mos.org – Job Opportunities](https://www.mos.org/careers/jobs)
3. [mos.org – About Us](https://www.mos.org/about)
4. [mos.org – Benefits](https://www.mos.org/careers/benefits)
5. [mos.org – Home Page](https://www.mos.org/)

## Other roles at Museum of Science

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