--- title: 'Sales Solutions Engineer at Jumio' canonical: 'https://feeny.ai/job/sales-solutions-engineer-jumio-united-states-kr7dnsvypxsz' type: 'job' last_seen: '2026-10-16' --- # Sales Solutions Engineer at Jumio - **Company:** Jumio - **Location:** United States - **Work type:** remote - **Posted:** 2026-09-25 - **Last confirmed live:** 2026-10-16 - **Apply:** https://job-boards.greenhouse.io/jumio/jobs/4737375005 ## Job description Role Purpose: Solution Engineers help customers understand how to get the best out of Jumio’s products. They also provide technical and functional expertise across our suite of online ID and Identity verification, KYC, AML, user authentication and Risk Management solutions to colleagues in sales, product, engineering, account management and marketing. You’ll be an integral part of our growing global sales team, interacting with a broad and interesting range of internal and external stakeholders. Role Value: Increasing pipeline conversion rates, helping to grow revenue and ensuring high levels of customer satisfaction are just some of the high value outputs from Solution Engineers. You will play a major role in improving and expanding existing processes such as, pre-sales technical presentations, product testing, integration and customer onboarding. You are the integration expert for how Jumio solutions can add value to the customer’s user journey, specifically through web and different API channels. Your performance has a direct impact on the overall sales team effectiveness. Ultimately it’s about helping to drive Jumio’s continued growth and success while growing your own career. Example Responsibilities: - Consult prospective clients by asking investigative questions to understand the intended use-case and propose recommendation(s) on how best to implement Jumio’s solution to meet their requirements - Create and lead customer facing technical presentations - Aid in the completion of solution presentations, RFPs and RFIs - Take lead in proof-of-concept during pre-sale, cross-selling activity - Manage the onboarding of customers to Jumio from kick-off meeting with business and project teams to Go Live - Provide technical and functional subject matter expertise to our external customers as well as Jumio Account Executive and Account Management team - Work closely with marketing, product management, and engineering business units to maintain and improve the technical and functional knowledge of existing and new product features - Create and deliver customised demos on different platforms (web, iOS, Android) to showcase Jumio products Experience and Qualifications: - Proven professional experience of SaaS Enterprise level experience in Technical Pre-sales, Technical Implementation Management or Technical Consulting role, including exposure to complex environments - Strong customer facing experience, used to interacting with all levels and departments across enterprise customers - Strong presentation and customer facing skills combined with excellent verbal and written communication skills - In depth technical knowledge, including web and mobile programming or scripting languages (including, but not limited to JavaScript, Java, Kotlin, Objective-C, Swift), computer operating systems (Unix, Linux, Windows, Mac), mobile operating systems (iOS, Android, React-Native, Cordova) - Comfortable in a rapid growth environment with high degrees of autonomy and ambiguity - used to navigating the challenges and opportunities in a start-up or scale-up business Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities: Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s [Applicant Privacy Notice.](https://www.jumio.com/legal-information/privacy-notices/candidate-notice/) If you have any questions or comments, please send an email to privacy@jumio.com. ## About Jumio ## Company Overview - **One-liner**: Jumio provides an AI-powered identity verification and compliance platform that helps businesses establish and maintain digital trust. - **Entity Type**: Private (Growth Stage, last known funding was a $150M Series A in 2021) - **Headquarters**: Sunnyvale, California, USA (with major offices in Austria, Bangalore, Montreal, and London) - **Founded**: 2010 - **Founders**: Daniel Mattes, Labhesh Patel ## Core Business - **Primary industry**: Digital Identity Verification, Anti-Money Laundering (AML) Compliance, Fraud Prevention - **Target customers**: B2B — Financial institutions, fintechs, gaming operators, healthcare, travel, and other regulated enterprises needing identity proofing and compliance - **Mission statement**: "To eradicate online identity fraud, money laundering, and other financial crimes to help make the internet safer." ## Products & Services - **Jumio Platform**: Unified identity intelligence platform combining identity verification (IDV), biometric liveness detection, AML screening, and risk signals into a single orchestration engine. - **Identity Verification (IDV)**: AI-powered verification of 300+ global ID types with real-time results, including 1:1 face match, age estimation, and liveness detection. - **Biometrics & Liveness**: Advanced liveness detection to stop deepfakes, face morphing, injection attacks, and other spoofing attempts. Performs checks for multiple people, sleeping person, and face morphing. - **AML Screening**: Automated screening and monitoring against global sanctions, PEP lists, and adverse media for compliance with anti-money laundering regulations. - **Risk Signals**: Cross-transaction risk analysis and user reputation scoring using the Jumio Identity Graph — a network of over 30 million known identities. - **Identity Graph**: Continuous identity intelligence that connects signals across events, time, and customers to uncover emerging risks and reinforce trust. ## Market Standing - **Valuation**: Not publicly disclosed (last known: $1B+ unicorn status post-Series A in 2021) - **Key Metric**: Over 1 billion transactions processed, processing 5,000+ transactions per second - **Notable Investors**: Great Hill Partners (led $150M Series A in 2021), prior investors include Accel, Centana Growth Partners, and others - **Growth Signals**: 120+ patents and patent applications; 25+ nationalities represented in Austrian offices alone; expanding ML and engineering teams globally; strong presence in fintech and regulated industries ## Competitive Advantages - **Proprietary Identity Graph**: With consent to analyze activity across 30M+ identities (both legitimate users and known fraudsters), Jumio sees patterns competitors cannot, enabling faster decisions and proactive fraud prevention. - **Continuous Identity Intelligence**: Moves beyond point-in-time verification to real-time, contextual identity trust across the entire customer lifecycle. - **Industry-leading biometric security**: Advanced liveness detection stops deepfakes and advanced spoofing attacks that many competitors miss. - **Global coverage**: Supports 300+ ID types from over 200 countries and territories. - **Strong IP portfolio**: 120+ patents and patent applications protecting core technology. ## Strategic Focus - **Deepening identity intelligence**: Expanding the Jumio Identity Graph to connect more signals across customers and transactions. - **AI/ML innovation**: Heavy investment in machine learning for biometrics, document extraction, and fraud detection (multiple open roles for ML Engineers and Data Engineers). - **Reusable identity**: Pioneering "reusable identity" — allowing users to verify once and be recognized across sessions, reducing friction. - **Global expansion**: Presence in Americas, EMEA, and APAC with ongoing hiring in all regions. - **Compliance leadership**: Maintaining regulatory compliance across jurisdictions (AML, KYC, GDPR, etc.). ## Why Work Here - **Mission-driven**: The company's core purpose is making the internet safer — a clear, meaningful mission that resonates with employees. - **Culture values (IDEAL)**: Integrity, Diversity, Empowerment, Accountability, Leading Innovation — woven into hiring, promotion, and daily work. - **Flexible working**: Hybrid and remote options available depending on role and region; modern offices in Sunnyvale, Austria, Bangalore, Montreal, and London. - **DE&I commitment**: Active DE&I working group (DISCo), membership in Fintech Equality Coalition, annual "Innovember" DE&I innovation challenge, alignment with UN Sustainable Development Goals (SDG #10 on reducing inequality). - **Global, diverse team**: 25+ nationalities represented in Austrian offices alone; collaborative, cross-cultural environment. - **Social responsibility**: Initiatives like "Jumio Go For Good" (free product for healthcare during COVID), tree-planting referral program (6,000+ trees planted since 2020), Pride fundraising. - **Perks**: Competitive healthcare, food, fitness program, commuter benefits, volunteer programs, generous time-off. - **Candidate experience**: Talent team commits to responding to every applicant and providing a great candidate experience. - **Notable open roles (as of mid-2025)**: Data Engineer (Biometrics), Machine Learning Engineer (Biometrics/Extraction), SDE III (MLOps), Senior Machine Learning Engineer, Engineering Manager, Enterprise Account Manager, Customer Success Manager (EMEA), DWH Engineer, DevOps Engineer, Research Engineer (ML & Robotics), VP of Finance, Account Executives (APAC, EMEA, LATAM, US). ## Sources 1. [Jumio.com - Homepage](https://www.jumio.com/) 2. [Jumio.com - About](https://www.jumio.com/about/) 3. [Jumio.com - Careers](https://www.jumio.com/careers/) 4. [Jumio Greenhouse Job Board](http://job-boards.greenhouse.io/jumio) 5. [Jumio.com - Job Listings](https://www.jumio.com/careers/job-listings/) ## Other roles at Jumio - [Customer Success Manager, APAC](https://feeny.ai/job/customer-success-manager-apac-jumio-singapore-dnr485d2haz8) — Singapore - [Principal Enterprise Architect](https://feeny.ai/job/principal-enterprise-architect-jumio-united-states-7mcg23s2hkw6) — United States - [Principal Enterprise Architect](https://feeny.ai/job/principal-enterprise-architect-jumio-india-y3zgrm2fz599) — India - [Senior Customer Marketing manager](https://feeny.ai/job/senior-customer-marketing-manager-jumio-united-states-av7mtb5e08tb) — United States - [Identity Strategist](https://feeny.ai/job/identity-strategist-jumio-united-states-c1g6qhpfthzr) — United States - [Director, Strategic Alliances & Partnerships - APAC](https://feeny.ai/job/director-strategic-alliances-partnerships-apac-jumio-singapore-6ez34tfzad70) — Singapore - [SDE II - QA, (Fixed term Contract)](https://feeny.ai/job/sde-ii-qa-fixed-term-contract-jumio-india-4pc60eqpexfs) — India - [Machine Learning Engineer - (Computer Vision)](https://feeny.ai/job/machine-learning-engineer-computer-vision-jumio-montreal-ys9670pemjg6) — Montréal, Canada - [Machine Learning Engineer - IV (Computer Vision)](https://feeny.ai/job/machine-learning-engineer-iv-computer-vision-jumio-india-88s4w9nd0j42) — India - [Machine Learning Engineer](https://feeny.ai/job/machine-learning-engineer-jumio-austria-r21m4gygz7xr) — Austria