--- title: 'Sales Strategy & Operations Manager at Ethos Life' canonical: 'https://feeny.ai/job/sales-strategy-operations-manager-ethos-life-bengaluru-fr1e1zwf08nw' type: 'job' last_seen: '2026-11-09' --- # Sales Strategy & Operations Manager at Ethos Life - **Company:** Ethos Life - **Location:** Bengaluru, India - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-09 - **Apply:** https://job-boards.greenhouse.io/ethoslife/jobs/8910546002 ## Job description ## About Ethos Ethos (Nasdaq: $LIFE) is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten. About the role: Ethos is looking for a highly driven, self-starter to join the Revenue Operations team for our B2C go to market teams. This role will be responsible for driving the Consumer Rev Ops team towards operational excellence by being a versatile, dynamic team-player who can wear multiple hats & drive key initiatives across workstreams. You will be a key tactical member of the team, providing insights and analysis to guide our day-to-day decisions along with driving multiple projects that support rapid revenue growth and scalability of our operations. This will be an extremely High-impact, High-Visibility, Strong Individual Contribution role with a career progression leading to Managerial position & responsibilities over time. - High-impact self-starter who takes initiative to move projects forward and can operate independently when given direction - Enjoys working with tools and getting the most out of them whether that means improving the back-end, managing dashboards & reporting, or optimizing usability. - Gets excited about exploring new platforms that can help us scale our work - You have scrappy instincts and good judgment. When faced with a new problem, your gut says to get your hands dirty and get it done, but you also know when to step back and re-evaluate - You know that it takes a village to grow a business so no task is beneath you and you get excited by a variety of projects from troubleshooting a field in Salesforce to helping to plan a GTM team quarterly business get together - You want a career in operations, sales and want to dig in on how to build elegant, robust processes, and scalable systems for a fast-growing, continuously changing company - You thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, and you also love to pick up new skills and knowledge - You work collaboratively across disciplines to meet your objectives. When you know a better way, you voice your opinion Duties and Responsibilities: - Ops & Processes: - Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions - Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals - ​​Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people - Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally. - Reporting, Dashboards & Analytics: - Own creation of reports and dashboards to measure and report on key revenue metrics, and perform deep analyses on the leading, in-process, and lagging indicators to support the revenue organization - Drive data cleanliness initiatives and support reporting needs for Executive & GTM teams including monthly revenue dashboards and Quarterly Business Reviews - Turn quantitative analysis and qualitative feedback into actionable insights across the business to improve our processes and strategy - Systems & Tools: - Help define and maintain the full marketing to sales funnel process, data, systems and workflows. - Enable & maintain the Consumer Sales system stack and roadmap, with tools like Salesforce and more while always keeping an eye out for what’s the next best thing. Qualification and Skills: - 4+ Years of Overall experience, preferably in Revenue/ Sales Operations, PnL, Ops & Strategy or other related fields - Must Have - 2+ Years of experience in Revenue/ Strategy/ Growth function in B2C - Preferred - Tier-1 UG/ Tier 1/ 2 MBA (with at least 2 years of experience post MBA) - Highly Preferred - Salesforce system admin experience, experience with configuring and using sales technologies (e.g. CRM - Salesforce,Hubspot, Telephony Tools etc.) - Proficient in using analytical tools like Excel, SQL to derive actionable insights from data - Highly motivated, self-directed, team player that can be a jack-of-all-trades - Demonstrated capabilities of working in a high growth, ambiguous startup environment - Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion - Comfort with numbers and analysis with a desire to build on analytical skills - Exceptional written and oral communication skills - High standards of accuracy and strong attention to detail with a drive to get things right - Ability to work cross-functionally in a fast paced and dynamic environment - preferably comes with experience in B2C/ D2C startups #LI-Hybrid ## #LI-KP2 Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our [California Candidate Privacy Notice](https://res.cloudinary.com/getethos/image/upload/v1684458868/00_CMS/CURRENT_CRPA_Privacy_Notice_for_Job_Applicants_05-23.docx_-_Google_Docs_lr4j43.pdf). Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com. We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent. ## About Ethos Life ## Company Overview - **One-liner**: Ethos is a technology company that simplifies and accelerates the process of buying life insurance using AI-driven underwriting and a fully digital, vertically integrated platform. - **Entity Type**: Public (NASDAQ: LIFE) - **Headquarters**: San Francisco, California, USA - **Founded**: 2016 - **Founders**: Peter Colis (CEO), Lingke Wang ## Core Business - **Primary industry**: Insurance (Insurtech / Life Insurance) - **Target customers**: B2C (consumers seeking life insurance), B2B (independent agents and brokers), and B2B (carrier partners). - **Mission or purpose statement**: "To protect families by democratizing access to life insurance and empowering agents at scale." [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) ## Products & Services - **Term Life Insurance**: Digital-first, fully online application and underwriting, with instant decisions for 95% of applicants. No medical exam required for many policies. - **Whole Life Insurance**: Permanent life insurance product with a cash value component, offered fully online. - **Indexed Universal Life (IUL) Insurance**: Flexible premium, permanent life insurance with growth potential tied to a market index. - **Accumulation IUL**: An IUL product focused on cash value accumulation. - **Supplemental Health Insurance**: Including Cancer Insurance and other health-related products. - **Wills & Estate Planning**: A digital service to create wills and estate plans, extending the company's role in long-term family financial planning. [ethos.com](https://www.ethos.com/) - **Agent OS**: An all-in-one operating system for independent agents that streamlines quoting, application submission, and policy management, enabling them to sell more policies efficiently. [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) ## Market Standing - **Valuation/Market Cap**: Market Cap at IPO price (late 2025) was approximately $1.6B. Currently a public company; market cap fluctuates. Total funding prior to IPO was $606.5M. [linkedin.com](https://www.linkedin.com/company/ethoslife) - **Key Metric**: Annual Revenue was **$387.6M** in the latest fiscal year. [linkedin.com](https://www.linkedin.com/company/ethoslife) - **Key Metric**: **Over 500,000 policies activated** since inception. As of Sept 30, 2025, over **10,000 active selling agents** on the platform. [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) - **Notable Investors/Partners**: General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank Vision Fund, Jay-Z, Kevin Durant, Robert Downey Jr. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/ethoslife) - **Growth Signals**: Revenue grew **60%** (from $160M to $255M) from FY2023 to FY2024. Headcount grew **35.5%** YoY. Expanded product lineup from 1 product in 2019 to 10 by end of 2024. Achieved GAAP profitability in 2023 and has maintained positive net income. Named to CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) ## Competitive Advantages - **Proprietary AI Underwriting Engine**: Ingests up to 250,000 data points per application (prescription history, credit scores, MVRs) to assess risk instantly and individually, leading to 95% of applicants getting a decision in minutes vs. weeks for traditional insurers. [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) - **Asset-Light, Scalable Model**: Does not take balance sheet risk; partners with carriers for underwriting. This allows rapid scaling and high gross margins (97-98%). - **Vertically Integrated Tech Stack**: Full-stack, cloud-native platform handles everything from distribution to underwriting, activation, and administration, creating a seamless experience and durable network effects across consumers, agents, and carriers. - **Strong Network Effects**: As the platform scales and collects more data, the underwriting engine improves, which improves conversion and attracts more agents and carriers, creating a self-reinforcing flywheel. ## Strategic Focus - **Product Expansion**: Rapidly adding new life insurance and adjacent financial products (IUL, estate planning, supplemental health). - **Agent & Channel Growth**: Scaling the independent agent channel via Agent OS, while maintaining a strong direct-to-consumer channel. - **International Expansion**: Operating in 10 countries (including India, Singapore, Canada, Lithuania), with significant engineering and operations hubs in Bangalore, India. - **Continued AI & Data Science Moat**: Deepening the proprietary underwriting engine's capabilities to further improve conversion, pricing, and risk selection. ## Why Work Here - **Culture**: Described as having "intellectual rigor," a "bias for impact," and a "one-team, one-dream mentality." Employees are empowered to dream big and execute quickly with minimal red tape. Values include "speak your mind" and "serve our families." [ethos.com](https://www.ethos.com/careers/) - **Remote/Hybrid Policy**: "Digital-first" company. Over half of the team is remote across the US. Has offices in San Francisco, Bangalore, and Singapore. Many roles are "Remote US." [ethos.com](https://www.ethos.com/careers/) - **Compensation & Benefits**: - Top-tier medical, dental, vision insurance. - 401(k) plan with company contributions. - Generous paid time off + full company holiday schedule. - **100% wage replacement** for new parents during parental leave; coverage for family planning and fertility. - **Company equity** for all employees. [ethos.com](https://www.ethos.com/careers/) - **Impact**: Employees report having "outsized impact and true ownership" over successes, with the chance to "revitalize an industry for good." [ethos.com](https://www.ethos.com/careers/) - **Growth Trajectory**: Rapidly growing (35%+ headcount growth), with recent IPO strength and a clear, well-funded path to market leadership in a massive, legacy industry. ## Sources 1. [ethos.com](https://www.ethos.com/) 2. [ethos.com/careers/](https://www.ethos.com/careers/) 3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/ethoslife) 4. [linkedin.com](https://www.linkedin.com/company/ethoslife) 5. [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) ## Other roles at Ethos Life - [Staff Machine Learning Engineer](https://feeny.ai/job/staff-machine-learning-engineer-ethos-life-united-states-g51wn99eyf9f) — United States - [Workforce Management Analyst](https://feeny.ai/job/workforce-management-analyst-ethos-life-bengaluru-a1zffzrw0bkk) — Bengaluru, India - [Staff Data Scientist](https://feeny.ai/job/staff-data-scientist-ethos-life-united-states-fh72s14q6fv9) — United States - [Sales Development & Training Manager](https://feeny.ai/job/sales-development-training-manager-ethos-life-united-states-nn1h02mhrb38) — United States - [Senior Manager, Customer Experience](https://feeny.ai/job/senior-manager-customer-experience-ethos-life-bengaluru-8bfzkmyk69nw) — Bengaluru, India - [Support Operations Manager](https://feeny.ai/job/support-operations-manager-ethos-life-bengaluru-wpvdqmbm52zk) — Bengaluru, India - [Senior Director, Offline Marketing](https://feeny.ai/job/senior-director-offline-marketing-ethos-life-united-states-85x1xwbxz4bn) — United States - [Senior Copywriter, Performance Marketing](https://feeny.ai/job/senior-copywriter-performance-marketing-ethos-life-united-states-0mqskevz5psm) — United States - [Staff Site Reliability Engineer](https://feeny.ai/job/staff-site-reliability-engineer-ethos-life-united-states-bbr835znmyc2) — United States - [Senior Marketing Designer](https://feeny.ai/job/senior-marketing-designer-ethos-life-bengaluru-9btsq8n8adb1) — Bengaluru, India