---
title: 'Sales Support Coordinator at Convera'
canonical: 'https://feeny.ai/job/sales-support-coordinator-convera-paris-7tmakrj1q92f'
type: 'job'
last_seen: '2026-10-15'
---

# Sales Support Coordinator at Convera

- **Company:** Convera
- **Location:** Paris, France
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.eu.greenhouse.io/convera/jobs/4996435101

## Job description

Assistant(e) Support Sales Marchés - Paris

Description du poste

Convera recherche un(e) Assistant(e) Support Sales Marchés pour apporter un support opérationnel et administratif aux équipes commerciales Marchés (FX). Ce rôle est essentiel au bon fonctionnement des activités quotidiennes en assurant le suivi administratif, la coordination des demandes clients, le support voire l’execution de transactions simples ainsi que la collaboration avec les équipes internes.

Vous contribuerez à garantir la qualité des opérations, la conformité des dossiers clients et le bon déroulement des processus administratifs liés aux activités des Sales.

Missions principales

- Assurer le support administratif et commercial quotidien des équipes Sales Marchés.
- Accompagner les Sales dans le traitement des tâches administratives et le suivi des dossiers ou des demandes clients.
- Participer aux processus de KYC (Know Your Customer), à la collecte et au suivi de la documentation réglementaire, en coordination avec les équipes Compliance et Operations.
- Assurer un rôle de back-office sur les opérations simples et veiller au bon traitement administratif des transactions.
- Coordonner les demandes entre les équipes Sales, Operations, Compliance, Risk, Finance, Legal, Product et autres fonctions support afin d’assurer un traitement fluide des dossiers.
- Assurer le suivi des ouvertures de comptes, des accès utilisateurs et de la mise à jour des informations clients.
- Suivre les échéances réglementaires et administratives (KYC, renouvellements de documents, etc.) et alerter les parties prenantes lorsque des actions sont nécessaires.
- Participer au suivi des paiements et des règlements en collaboration avec les équipes concernées et contribuer à la résolution des anomalies.
- Préparer des reportings clients et internes, tout en garantissant la fiabilité des données.
- Veiller à la qualité des informations enregistrées dans les différents outils internes (CRM, plateformes opérationnelles, etc.).

Profil recherché

- Formation Bac+2 à Bac+5 en commerce, finance, banque ou équivalent.
- Une première expérience en support commercial, administration des ventes, back-office bancaire, opérations ou service client est un atout.
- Une connaissance des processus KYC, de la conformité ou des activités de back-office bancaire est appréciée.
- Une connaissance des marchés financiers ou des produits de change (Spot, Forward, Options) constitue un plus, sans être indispensable.
- Maîtrise des outils bureautiques (Microsoft Office) et aisance avec les outils CRM (Salesforce ou équivalent).
- Excellentes capacités d’organisation et de gestion des priorités.
- Rigueur, sens du détail et esprit d’équipe.
- Bonnes capacités de communication, aussi bien avec les clients qu’avec les équipes internes.
- Esprit d’initiative et capacité à travailler dans un environnement dynamique.

À propos de Convera

Convera est un leader mondial des paiements internationaux pour les entreprises. Grâce à ses solutions technologiques, Convera accompagne plus de 26 000 clients dans le monde pour simplifier leurs paiements internationaux et gérer leurs besoins en devises. Présente dans plus de 200 pays et territoires et couvrant plus de 140 devises, Convera met son expertise en matière de change, de gestion des risques et de conformité au service de ses clients.

Rejoindre Convera, c’est intégrer une entreprise internationale en pleine croissance, offrant un environnement dynamique, innovant et multiculturel, où le développement des collaborateurs est une priorité.

Ce que nous proposons

- Une rémunération compétitive.
- De réelles opportunités d’évolution au sein d’un groupe international.
- Un package d’avantages sociaux attractif.
- Un environnement de travail collaboratif, inclusif et stimulant.

## About Convera

## Company Overview
- **One-liner**: Convera provides cross-border B2B payment and foreign exchange solutions, processing over $190 billion in annual turnover for tens of thousands of businesses worldwide.
- **Entity Type**: Private (owned by Goldfinch Partners, LLC and The Baupost Group, LLC)
- **Headquarters**: United States (global offices in 31 cities across 19 countries)
- **Founded**: 2021 (rebranded from Western Union Business Solutions)
- **Founders**: Not applicable (corporate spin-off; CEO Patrick Gauthier)

## Core Business
- **Primary industries**: Cross-border payments, foreign exchange (FX) risk management, financial technology (fintech)
- **Target customers**: B2B – small businesses, mid-market enterprises, educational institutions, financial institutions, law firms, manufacturing firms, non-governmental organizations (NGOs)
- **Mission or purpose**: “To push payments into the future by making them safer, faster and more accessible around the world – ensuring customers unlock the full potential of digital commerce.” [convera.com/about-us](https://convera.com/about-us/)

## Products & Services
- **GlobalPay Platform**: A secure digital platform to send and receive international business payments in over 140 currencies across 200+ countries and territories. Integrates with ERP systems via API. Available also for student payments. [convera.com](https://convera.com/)
- **FX Hedging Solutions**: Forward contracts, FX options, and FX swaps to help businesses manage currency risk and stabilize cash flow. [convera.com/about-us/about-convera-faq](https://convera.com/about-us/about-convera-faq/)
- **Multi-Currency Virtual Accounts**: Hold and manage balances in multiple currencies without needing foreign bank accounts.
- **Specialized Industry Solutions**: Tailored payment workflows for sectors including education, legal, workforce payments, and manufacturing. [convera.com](https://convera.com/)

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Processed over **USD 190 billion in turnover** in 2025; annual total payment volume exceeds $170 billion. [convera.com](https://convera.com/)
- **Notable Investors / Partners**: Owned by **Goldfinch Partners, LLC** and **The Baupost Group, LLC**; payment network of over 50 bank partners and 500+ bank accounts. [convera.com/about-us/about-convera-faq](https://convera.com/about-us/about-convera-faq/)
- **Growth Signals**: 1,900+ employees across 31 global offices; expanded from Western Union Business Solutions heritage with significant reinvestment in technology and product innovation; tens of thousands of active customers worldwide. [convera.com/about-us](https://convera.com/about-us/)

## Competitive Advantages
- **Decades of FX expertise** combined with modern payments technology (API integrations, ERP connections).
- **Extensive network**: Direct bank relationships in over 200 countries/territories, supporting 140+ currencies.
- **Rigorous compliance and fraud prevention** (regulatory and security certifications not explicitly detailed but emphasized).
- **Comprehensive hedging toolkit** (forwards, options, swaps) – rare for non-bank providers to offer such breadth.
- **Scale & stability**: Backed by major private equity owners and processing high-value daily transactions.

## Strategic Focus
- Continuing to invest in **product innovation and technology** to make cross-border payments faster, simpler, and more transparent.
- Deepening **industry-specific solutions** (education, legal, NGOs) and expanding direct integrations with enterprise resource planning systems.
- Growing **payment network capabilities** (including emerging payment rails like SWIFT Go, RTGS, ACH, SEPA) and expanding multi-currency collection options.
- Strengthening **global compliance and risk management** to serve regulated customer segments.

## Why Work Here
- **Culture**: “Growth-minded, results-oriented people with big ideas” – emphasis on collaboration, innovation, and customer-first mentality. [convera.com/about-us/careers](https://convera.com/about-us/careers/)
- **Work flexibility**: Hybrid and remote options available depending on role; “Work From Home” listings in job board. [job-boards.eu.greenhouse.io/convera](https://job-boards.eu.greenhouse.io/convera/)
- **Global footprint**: 31 offices in 19 countries, offering truly international career mobility.
- **Benefits**: Comprehensive global benefits including health & wellness (medical, dental, vision), mental health support via EAP, retirement/pension plans, flexible paid time off, wellness days, and paid volunteer day. [convera.com/about-us/careers](https://convera.com/about-us/careers/)
- **Meaningful work** : Helping businesses navigate global trade and payments, with a mission that combines technology, commerce, and social good.
- **Growth opportunities**: 59 open roles listed (as of search date) spanning engineering, sales, business development, and operations across multiple locations. [job-boards.eu.greenhouse.io/convera](https://job-boards.eu.greenhouse.io/convera/)

## Sources
1. [convera.com/about-us](https://convera.com/about-us/)
2. [convera.com/about-us/careers](https://convera.com/about-us/careers/)
3. [convera.com](https://convera.com/)
4. [convera.com/about-us/about-convera-faq](https://convera.com/about-us/about-convera-faq/)
5. [job-boards.eu.greenhouse.io/convera](https://job-boards.eu.greenhouse.io/convera/)

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