--- title: 'Sales Team Manager at Thumbtack' canonical: 'https://feeny.ai/job/sales-team-manager-thumbtack-philippines-5z2dabj6d4j3' type: 'job' last_seen: '2026-09-10' --- # Sales Team Manager at Thumbtack - **Company:** Thumbtack - **Location:** Philippines - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-03 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/thumbtack/41fd3b7d-b31e-4609-b935-ad5a568146dc ## Job description Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. ## About the Sales Team At our core, the Sales team is built to grow the company. We're focused on bringing in top-tier professionals who are prepared to offer an exceptional experience for our customers. What sets us apart is our consultative sales approach, which ensures our pros deeply understand our product and stay with us longer. We're a scaling sales organization on the lookout for dynamic leaders who are ready to build with us. ## About the role As our Sales Manager, you will recruit, train, and manage a team of Sales Development Representatives (SDRs) or Account Executives (AEs). You'll serve as a coach and strategist, empowering your team to hit key performance indicators (KPIs) and overcome sales obstacles by optimizing pitches and processes. The ideal candidate has strong sales expertise and understands that building trust and rapport with our pros is crucial for long-term relationships. In this pivotal role, you will directly influence the team's growth and company revenue by surfacing key insights from sales conversations, testing new data sources and processes, and improving the quality and quantity of pros on our platform. ## What you’ll do - Team Leadership: Cultivate a high-morale, high-performance sales culture by setting and achieving ambitious team goals. - Coaching & Development: Train and mentor all team members, from new hires to tenured staff, on sales strategies, scripting, and processes, particularly within a remote environment. - Process Improvement: Manage dynamic sales campaigns, optimize team productivity, and streamline the workflow and operations for SDRs or AEs. - Strategic Feedback: Provide direct feedback to Sales Leadership, Operations, and Enablement to improve workflow efficiency and identify key training opportunities. - Product Expertise: Become an expert in the product and clearly articulate its value to every professional. - Performance Management: Consistently monitor and document team performance. In order to be successful, you must bring - An expert in solution-based selling, able to align prospect goals and pain points with product solutions. - A minimum of 3 years of sales experience, plus 2–3 years of direct people management experience leading a team of sales closers. - Proven ability to motivate and influence a team, fostering a positive and collaborative sales environment. - Expertise in creating scalable processes and Standard Operating Procedures (SOPs). Proficient with CRM and sales tools; Salesforce experience is a plus. - Excellent verbal and written communication skills, with the ability to articulate product benefits and features clearly and persuasively. - Highly organized, detail-oriented, and able to multitask effectively while remaining available and accessible to the team. - Prior B2B, marketing, or advertising sales experience. - Proficiency with Salesforce and Google Suite. - A tech-savvy individual who quickly adapts to new tools. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our [Job Applicant Privacy Policy](https://www.thumbtack.com/job-applicant-privacy-policy). We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. [Check out our blueprint on how to spot the fakes.](https://careers.thumbtack.com/recruiting-scams) ## About Thumbtack ## Company Overview - **One-liner**: Thumbtack is a technology platform that connects homeowners with local service professionals for home repairs, maintenance, and improvements, while providing AI-powered tools and guidance. - **Entity Type**: Private (Series E, $774.4M total funding) - **Headquarters**: San Francisco, California, United States - **Founded**: 2008 - **Founders**: Marco Zappacosta, Jonathan Swanson, Sander Daniels ## Core Business - **Primary industry/industries**: Home Services Marketplace, Software Development - **Target customers**: B2C (homeowners) and B2B (local service professionals, SMBs) - **Mission or purpose statement**: To help millions of people confidently care for and improve their homes, while empowering local professionals to turn their talents into thriving businesses. ## Products & Services - **Thumbtack Platform**: A mobile app and website where homeowners can find, compare, and book local pros for home services across 500+ project categories. Includes personalized guidance, AI tools, and a best-in-class hiring experience. - **Pro Tools**: A suite of business management tools for the 300,000+ local service businesses on the platform, helping them find profitable jobs, manage bookings, and grow their operations. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (last reported valuation of $1.7B in 2021 per secondary market data) - **Key Metric**: Annual Revenue of $300M (LinkedIn estimate); Total Funding of $774.4M - **Notable Investors/Partners**: Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, CapitalG - **Growth Signals**: Over 12 million 5-star projects completed; 90 million+ projects started on the platform; 1,109 employees (+17.2% YoY); operates in 13 countries; acquired Setter (2020); the home services industry is less than 10% penetrated online, representing a $600B market opportunity. ## Competitive Advantages - **Scale and Trust**: With over 12 million 5-star reviews and 300,000+ pros, Thumbtack has built a trusted, nationwide network that is difficult for new entrants to replicate. - **Data and AI Moat**: The company is investing heavily in AI-native tools (e.g., AI-powered Marketing Analytics Agent) to improve matching, personalization, and operational efficiency for both homeowners and pros. - **Dual-Sided Network Effects**: More homeowners attract more pros, and better pro tools attract more homeowners, creating a self-reinforcing growth loop. ## Strategic Focus - **AI-First Transformation**: Thumbtack is rethinking workflows across the company, reducing repetitive tasks, and exploring how AI can improve day-to-day operations for both employees and users. - **Expanding the "Home Care" Ecosystem**: Moving beyond a simple marketplace to become a comprehensive home care platform that provides guidance, AI tools, and a seamless hiring experience. - **Virtual-First Talent Strategy**: Building a distributed workforce across the U.S., Canada, and the Philippines to access top talent while maintaining in-person connection through offsites and events. ## Why Work Here - **Culture**: 94% of employees rate Thumbtack a great place to work. The company emphasizes a "virtual-first, not virtual-only" model, offering flexibility with opportunities for in-person connection. - **Benefits**: $1,000 USD remote work support stipend (paid semi-annually), professional coaching via BetterUp, mental health resources from Modern Health and Therify, 12 weeks paid parental leave for all parents (birthing parents get 8 additional weeks), generous fertility benefits, flexible PTO, and 18 companywide holidays including a week-long end-of-year shutdown. - **Engineering Culture**: Strong focus on data and AI, with engineers working at the intersection of these fields to solve real business problems. The company is "nimble enough to ensure your work is making an impact." - **Remote Policy**: Virtual-first, with the ability to work from anywhere in the United States, Ontario/British Columbia (Canada), or the Philippines. - **Employee Rating**: 4.1/5.0 on LinkedIn (682 reviews), with high marks for Work-Life Balance (4.2) and Culture (4.0). ## Sources 1. [thumbtack.com](https://www.thumbtack.com/about) 2. [careers.thumbtack.com](https://careers.thumbtack.com/) 3. [linkedin.com](https://www.linkedin.com/company/thumbtack-inc.) 4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/thumbtack) 5. [careers.thumbtack.com/jobs](https://careers.thumbtack.com/jobs) ## Other roles at Thumbtack - [Staff Software Engineer, AI/ML Infrastructure](https://feeny.ai/job/staff-software-engineer-ai-ml-infrastructure-thumbtack-ontario-av5g93d0002s) — Ontario, Canada - [Staff Software Engineer, AI/ML Infrastructure](https://feeny.ai/job/staff-software-engineer-ai-ml-infrastructure-thumbtack-united-states-damtef9nptvg) — United States - [Product Designer, Partnerships and Brand Experience](https://feeny.ai/job/product-designer-partnerships-and-brand-experience-thumbtack-ontario-02x8cgb7wp3g) — Ontario, Canada - [Product Designer, Partnerships and Brand Experience](https://feeny.ai/job/product-designer-partnerships-and-brand-experience-thumbtack-united-states-t6efmtck45sq) — United States - [Customer Service Advocate (Multi-Channel Support)](https://feeny.ai/job/customer-service-advocate-multi-channel-support-thumbtack-philippines-0adkatfvqjx3) — Philippines - [Product Manager, Pro Integrations & Foundations](https://feeny.ai/job/product-manager-pro-integrations-foundations-thumbtack-ontario-ajnpcnwh2v5z) — Ontario, Canada - [Product Manager, Pro Integrations & Foundations](https://feeny.ai/job/product-manager-pro-integrations-foundations-thumbtack-united-states-9ezs3hdp04xk) — United States - [Director, Organizational Development](https://feeny.ai/job/director-organizational-development-thumbtack-united-states-ch83wat8fc5m) — United States - [Senior Brand Manager](https://feeny.ai/job/senior-brand-manager-thumbtack-ontario-rgy58ame8x5f) — Ontario, Canada - [Senior Brand Manager](https://feeny.ai/job/senior-brand-manager-thumbtack-united-states-s2m80sg0bwaw) — United States