--- title: 'Sales Trainer at Centerfield' canonical: 'https://feeny.ai/job/sales-trainer-centerfield-portmore-1ectr3z4zqrf' type: 'job' last_seen: '2026-11-11' --- # Sales Trainer at Centerfield - **Company:** Centerfield - **Location:** Portmore, Jamaica - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-11-11 - **Last confirmed live:** 2026-11-11 - **Apply:** https://jobs.ashbyhq.com/centerfield/6773f41e-26f0-436e-b15b-7336dcbc5760 ## Job description Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as [Business.com](http://Business.com) and [BroadbandNow.com](http://BroadbandNow.com), reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Sales Trainer will be accountable for ongoing facilitation and mastery of our call center training programs. This includes product knowledge, sales closing techniques, systems training, continuing education, special initiatives, and more. They will assist as needed with Sales Operational support, while maintaining their sales and operational knowledge. They will work closely with various department leaders in identifying needs for further agent development, as well as monitor the knowledge transition of the classroom training to productivity in an effort to meet overall business performance goals. In addition, the Sales Trainer must successfully train best practices while providing coaching, guidance, and the feedback needed to create the highest quality agents. Required Qualifications: - Proven experience as a Sales Trainer or in a similar role within a sales training or BPO organization. (Minimum 1 year)- preferred. - Associate degree in education, business, or a related field. (preferred). - Sales certification or training accreditation is a plus. Required Skills, Abilities & Knowledge: - Properly onboard new sales experts - Report on the impact of new and existing training programs (e.g., sales achieved, agent behavioral trends, etc.) - Administer training for designated customer groups with the ability to deliver, project, and motivate trainees through effective training methodologies, both in group and individual classroom dynamics. - Collaborate with management to identify company training needs, identify performance gaps, and implement training best practices to ensure alignment with company needs. - Excellent verbal and written skills with experience in creating effective presentations in Microsoft Office PowerPoint. - Must be detail-oriented and exhibit proficiency in follow-up and time management skills. - Must be self-motivated, highly enthusiastic, and able to work with minimal supervision. - Proficiency in MS Office (Outlook, Excel, Word, and PowerPoint). - Ability to make sound decisions quickly in a fast-paced work environment. - Strong interpersonal skills and the ability to communicate with various levels of employees. - Excellent organizational skills and ability to demonstrate a high level of accuracy. - Ability to foster open two-way communication - Must be a problem solver and highly organized - Must have a flexible schedule to train in hours that meet business needs. - Ability to manage the full training cycle, including in-person activities and web-based learning AI & Interview Policy At Centerfield, we use AI tools internally to support efficiency and fairness in our hiring process, including resume screening and administrative tasks. Candidates are welcome to use AI tools ethically to prepare for interviews, such as practicing responses or researching questions. However, all responses during the interview process should reflect your own knowledge, experience, and judgment. The use of AI tools to generate responses during live interviews, technical assessments, or written submissions is not permitted unless explicitly stated otherwise. To learn more, visit us [Here](https://www.centerfield.com/about/). Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. ## About Centerfield ## Company Overview - **One-liner**: Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences to help Fortune 100 brands acquire customers at scale. - **Entity Type**: Private (acquired by Platinum Equity in 2020) - **Headquarters**: Los Angeles (Silicon Beach), California, United States - **Founded**: 2011 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Advertising Services / Digital Marketing / Performance Marketing - **Target customers**: B2B, primarily Fortune 100 brands in residential services, insurance, e-commerce, and B2B sectors - **Mission or purpose statement**: "Super-charged customer acquisition" — delivering outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. ## Products & Services - **Dugout Platform™**: Proprietary technology platform that powers customer acquisition at scale, managing performance media, first-party data insights, full-funnel attribution, and personalized experiences. - **Marketing Services**: Paid search, paid social, affiliate management, multivariate testing, and first-party data insights for Fortune 100 brands. - **Sales Services**: Handles over 25 million phone calls, chats, emails, and SMS annually for Fortune 100 companies, including inbound/outbound calls, appointment setting, and AI-powered selling. - **Proprietary Audiences**: Reaches more than 200 million in-market shoppers through digital brands like Business.com, AutoInsurance.com, BroadbandNow.com, Savings.com, and TheSeniorList.com. - **Industry Solutions**: Specialized services for Insurance (auto, home, life, health, Medicare), Home Services (2M+ new sales annually), E-Commerce, and Business Services. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company, acquired by Platinum Equity) - **Key Metric**: Annual Revenue of **$704.0M** (LinkedIn estimate) | Total Funding of **$967.0M** (including a $675M debt financing in April 2026) - **Notable Investors/Partners**: Parent company is **Platinum Equity** (acquired in 2020). Prior investors include H.I.G. Capital, H.I.G. Growth Partners, and Prospect Capital Corporation. - **Growth Signals**: 25% of Fortune 100 brands are clients. Reaches 200M+ in-market shoppers annually. Headcount of ~2,300 employees across 3 continents (LinkedIn reports 540 employees, but the careers page states 2,300+). Has made several acquisitions: Business.com (2021), Datalot (2021), Brainjolt (2024), and ConsumerVoice (2025). LinkedIn shows 17.8% YoY headcount growth. ## Competitive Advantages - **Proprietary Technology (Dugout Platform)**: A custom-built platform for outcome-based digital marketing, giving Centerfield a data and optimization edge over generic ad agencies. - **Scale & Reach**: Reaches 200M+ in-market shoppers annually through owned digital brands (Business.com, BroadbandNow.com, Savings.com, etc.), providing a massive first-party data advantage. - **Fortune 100 Clientele**: 25% of Fortune 100 brands are customers, demonstrating strong enterprise trust and retention. - **Full-Funnel Capability**: Combines marketing services, sales services (25M+ annual interactions), and proprietary audiences into a single, integrated solution. ## Strategic Focus - **AI-Powered Selling**: Investing in AI to enhance sales services and customer acquisition efficiency. - **Expansion via Acquisition**: Actively acquiring complementary businesses (Brainjolt, ConsumerVoice in 2024-2025) to expand audience reach and capabilities. - **Omnichannel Personalization**: Deepening personalized omnichannel experiences across digital media, email, SMS, and phone to improve conversion and client ROI. - **First-Party Data Leadership**: Leveraging its massive first-party data layer (200M+ shoppers) as third-party cookies decline, making its audience solutions more valuable. ## Why Work Here - **Culture & Values**: Values-driven culture centered on three core principles: "Be Great On and Off the Field," "Lead by Example," and "Continually Evolve." Described as positive, pragmatic, and proactive. - **Work Model**: Hybrid workspace — employees work onsite Tuesday through Thursday, with remote work on Monday and Friday. - **Headcount & Global Presence**: Over 2,300 employees across 3 continents (offices in the US, Jamaica, UK, Philippines, Canada, and Egypt). 138 Product + Tech employees. - **Perks & Benefits**: - Health, Vision, and Dental benefits (UnitedHealthcare) - Flexible PTO - Generous parental leave - Company 401k match (4%, immediately vested) - Semi-annual performance-based bonuses - Mental health support programs - Family planning benefits - Learning & Development resources - Interest clubs - **Diversity & Inclusion**: Mandated unconscious bias training, highly diverse management team, hiring practices that promote diversity. - **Recognition**: Recognized as a "Best Place to Work in Los Angeles." ## Sources 1. [centerfield.com](https://www.centerfield.com/) 2. [centerfield.com/careers](https://www.centerfield.com/careers/) 3. [centerfield.com/services](https://www.centerfield.com/services/) 4. [builtin.com](https://builtin.com/company/centerfield) 5. [linkedin.com](https://www.linkedin.com/company/centerfield-media) ## Other roles at Centerfield - [Sr. Account Manager](https://feeny.ai/job/sr-account-manager-centerfield-los-angeles-81ak3bb678pk) — Los Angeles, CA - [Business Analyst](https://feeny.ai/job/business-analyst-centerfield-los-angeles-r2ztw5hph7t9) — Los Angeles, CA - [Data Scientist](https://feeny.ai/job/data-scientist-centerfield-los-angeles-z7411pgw0rxe) — Los Angeles, CA - [Sr. Business Analyst](https://feeny.ai/job/sr-business-analyst-centerfield-united-states-xfhmw4eef0fm) — United States - [IT Helpdesk Technician](https://feeny.ai/job/it-helpdesk-technician-centerfield-montego-bay-gbmwg4h382tr) — Montego Bay, Jamaica - [Industrial Relations Investigator (full-time)](https://feeny.ai/job/industrial-relations-investigator-full-time-centerfield-portmore-8s01xap1nct1) — Portmore, Jamaica - [Industrial Relations Investigator (part-time)](https://feeny.ai/job/industrial-relations-investigator-part-time-centerfield-portmore-vgnn2fzgjxw6) — Portmore, Jamaica - [Account Manager, Retail](https://feeny.ai/job/account-manager-retail-centerfield-united-states-cmagzp45ban3) — United States - [Sr. Medicare Compliance Manager](https://feeny.ai/job/sr-medicare-compliance-manager-centerfield-united-states-qe0fwaw4d123) — United States - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-centerfield-boston-vwkx6bxpmgfw) — Boston, MA