---
title: 'Salesforce Administrator at Dedicated IT'
canonical: 'https://feeny.ai/job/salesforce-administrator-dedicated-it-palm-beach-gardens-zpmd2074yvfe'
type: 'job'
last_seen: '2026-09-13'
---

# Salesforce Administrator at Dedicated IT

- **Company:** Dedicated IT
- **Location:** Palm Beach Gardens, FL
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/dedicatedit/jobs/4340618009

## Job description

Dedicated IT

Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN’s 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space.

At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.

If you would like to know more about Dedicated IT, click the links below:

https://www.linkedin.com/company/dedicated-it/posts/?feedView=all https://www.glassdoor.com/Reviews/Dedicated-IT-Reviews-E2254858.htm

Salesforce Administrator

Location: Palm Beach Gardens, Florida — On-site Salary Range: $80,000 – $100,000 Reports to: Chief Technology Officer Employment Type: Full-time

We Are Looking for Candidates That Embody Our Core Values

- Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
- Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
- Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
- Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.

## About the Role

We are seeking a Salesforce Administrator to own the day-to-day administration, maintenance, and optimization of our Salesforce environment. You'll be the go-to expert supporting internal users across multiple business units, ensuring data integrity, and partnering closely with stakeholders to improve processes and unlock more value from the platform.

This is a hands-on administrator and business systems role. This is not a developer position. You should be highly comfortable with Salesforce configuration and declarative automation via Flow. Custom development (Apex, Lightning Web Components) and complex integrations are handled by an internal development team or implementation partner, which you'll coordinate with as needed.

Our Salesforce ecosystem includes Service Cloud, Revenue Cloud, core CRM, and ITSM capabilities, so experience across these areas is highly valued.

## What You'll Do

- User Access & Security: Administer user accounts, roles, profiles, permission sets, sharing rules, and security settings.
- Platform Configuration: Build and maintain custom fields, page layouts, record types, validation rules, and Flows to support evolving business needs.
- Reporting & Insights: Design and maintain reports and dashboards that give business teams and leadership actionable visibility.
- User Support & Enablement: Serve as first-line support for end users — troubleshoot issues, deliver training, and produce clear documentation and knowledge base articles.
- Data Quality: Own data hygiene through regular audits, deduplication, cleanup initiatives, and ongoing system maintenance.
- Change Management: Test and validate Salesforce releases, coordinate platform changes, and manage sandbox-to-production deployments.
- Business Partnership: Partner with stakeholders across Sales, Service, Revenue Operations, and IT to gather requirements, identify process improvements, and implement scalable Salesforce solutions.
- Integration Oversight: Monitor the health of Salesforce integrations and coordinate with developers or implementation partners when deeper technical work is required.

## What We're Looking For

Required

- 2+ years of hands-on Salesforce administration experience in a business environment
- Salesforce Administrator Certification (ADM-201) or equivalent demonstrated experience
- Strong knowledge of Salesforce configuration: profiles, permission sets, page layouts, validation rules, record types
- Proficiency with Flow automation (Screen Flows, Record-Triggered Flows, Scheduled Flows)
- Demonstrated ability to translate business requirements into declarative Salesforce solutions
- Experience supporting end users, delivering training, and creating documentation
- Strong analytical, organizational, and written/verbal communication skills

## Preferred

- Experience with Salesforce Service Cloud (cases, queues, entitlements, omni-channel)
- Experience with Salesforce Revenue Cloud (CPQ, Billing) or similar quote-to-cash tooling
- Experience supporting an ITSM function on Salesforce (or familiarity with ServiceNow / Jira Service Management for context)
- Additional certifications: Advanced Administrator, Platform App Builder, or Service Cloud Consultant
- Experience with data tools such as Data Loader, DemandTools, or DataLoader.io
- Familiarity with change management and sandbox strategy in a multi-team org

What Success Looks Like in the First 6 Months

- Fully ramped as the point of contact for user support, access requests, and small enhancement requests
- Established a rhythm of data quality audits and reporting for stakeholders
- Delivered at least one meaningful process improvement in partnership with a business team
- Built strong working relationships with the development team and implementation partners

## Compensation & Benefits

The salary range for this role is $80,000 – $100,000, based on experience. In addition, we offer:

- Comprehensive Benefits Package
- 401K plus company match
- 9 paid company holidays
- 3 weeks PTO + 1 week sick leave
- Opportunities for growth & development

Thanks for your interest in Dedicated IT!

Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran’s status, disability, sexual orientation, or any other characteristic protected by law.

## About Dedicated IT

## Company Overview
- **One-liner**: Dedicated IT provides managed IT support, security, hosting, and strategic technology solutions exclusively for healthcare providers.
- **Entity Type**: Private (bootstrapped, no disclosed funding)
- **Headquarters**: Palm Beach Gardens, Florida, USA (with offices in Georgia and Texas) [dedicatedit.com/about-us](https://dedicatedit.com/about-us/)
- **Founded**: 2002 (shifted to healthcare specialization in 2016) [dedicatedit.com/about-us](https://dedicatedit.com/about-us/)
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Healthcare IT / Managed IT Services
- **Target customers**: Healthcare providers of all specialties and sizes (B2B, SMB to enterprise)
- **Mission statement**: “Helping people and organizations become better tomorrow than they are today.” [dedicatedit.com](https://dedicatedit.com/)

## Products & Services
- **Managed IT Support**: 24/7 help desk, on-site engineers, and proactive monitoring tailored to clinical workflows. [dedicatedit.com](https://dedicatedit.com/)
- **Security & Compliance**: Data protection, backup, and compliance solutions for healthcare regulations (HIPAA, etc.). [dedicatedit.com](https://dedicatedit.com/)
- **Hosting & Cloud Services**: Secure hosting for healthcare applications and data. [dedicatedit.com](https://dedicatedit.com/)
- **Strategic Technology Roadmap**: Data-driven planning with KPIs, transparency via a self-service client portal. [dedicatedit.com](https://dedicatedit.com/)
- **Industry-Specific Solutions**: Specialized services for senior living, healthcare, and other regulated verticals. [dedicatedit.com](https://dedicatedit.com/)

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: Over 45% year-over-year growth for the last five years; one of the fastest-growing MSPs in Florida. [dedicatedit.com/careers](https://dedicatedit.com/careers/)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: National expansion into hyper-growth markets (Atlanta, Denver, Austin); 87 total employees (Built In); 9 open roles on Greenhouse. [builtin.com](https://builtin.com/company/dedicated-it) [greenhouse.io](https://job-boards.greenhouse.io/dedicatedit)

## Competitive Advantages
- **Healthcare specialization**: Deep expertise in clinical workflows, compliance, and technology pain points unique to healthcare providers. [dedicatedit.com/about-us](https://dedicatedit.com/about-us/)
- **Data-driven transparency**: Clients get KPIs, roadmaps, and performance metrics through a self-service portal. [dedicatedit.com](https://dedicatedit.com/)
- **National reach with local presence**: Offices in Florida, Georgia, and Texas, serving clients across the U.S. [dedicatedit.com/about-us](https://dedicatedit.com/about-us/)
- **Organic growth model**: Consistent 45%+ YoY growth without outside funding, indicating strong product-market fit. [dedicatedit.com/careers](https://dedicatedit.com/careers/)

## Strategic Focus
- Continue expanding into high-growth U.S. markets (Atlanta, Denver, Austin) [dedicatedit.com/careers](https://dedicatedit.com/careers/)
- Attract top IT talent to support increasing demand for healthcare-managed services [dedicatedit.com/careers](https://dedicatedit.com/careers/)
- Deepen specialization in healthcare IT compliance and security to address sophisticated threat landscape [dedicatedit.com/careers](https://dedicatedit.com/careers/)

## Why Work Here
- **Culture**: Core values “C.O.D.E.” – Collaborate, Own, Dedicate, Empathize. Emphasis on work hard/play hard. [dedicatedit.com/careers](https://dedicatedit.com/careers/)
- **Work environment**: On-site in Palm Beach Gardens, FL (with some hybrid roles in Bozeman, MT and Richmond, KY). Office is pet-friendly. [builtin.com](https://builtin.com/company/dedicated-it)
- **Perks & benefits**: Competitive pay, health/vision insurance, 401k matching, generous PTO, technical training & conferences, customized development tracks, employee discounts, free snacks/drinks. [builtin.com](https://builtin.com/company/dedicated-it) [dedicatedit.com/careers](https://dedicatedit.com/careers/)
- **Growth opportunity**: Rapid company growth (45% YoY) means career advancement and skill expansion for IT professionals. [dedicatedit.com/careers](https://dedicatedit.com/careers/)

## Sources
1. [dedicatedit.com](https://dedicatedit.com/) – Company homepage, service overview, values
2. [dedicatedit.com/about-us](https://dedicatedit.com/about-us/) – Company history, specialization, mission
3. [dedicatedit.com/careers](https://dedicatedit.com/careers/) – Growth stats, culture, benefits, open roles
4. [greenhouse.io](https://job-boards.greenhouse.io/dedicatedit) – Current job listings, office locations
5. [builtin.com](https://builtin.com/company/dedicated-it) – Employee count, perks, office details, company snapshot

## Other roles at Dedicated IT

- [Clinical Systems and Integration Engineer](https://feeny.ai/job/clinical-systems-and-integration-engineer-dedicated-it-palm-beach-gardens-062mpvdg81xy) — Palm Beach Gardens, FL
- [Sales Development Manager](https://feeny.ai/job/sales-development-manager-dedicated-it-palm-beach-gardens-d1y7785qy5qa) — Palm Beach Gardens, FL
- [Onsite IT Engineer - Vero Beach](https://feeny.ai/job/onsite-it-engineer-vero-beach-dedicated-it-vero-beach-7cy59ceaxrzf) — Vero Beach, FL
- [Office Manager](https://feeny.ai/job/office-manager-dedicated-it-palm-beach-gardens-yegydq51saqv) — Palm Beach Gardens, FL
- [Hybrid IT Support Technician II - Bozeman, MT](https://feeny.ai/job/hybrid-it-support-technician-ii-bozeman-mt-dedicated-it-bozeman-dqsrha4egqw5) — Bozeman, MT
- [IT Operations Coordinator](https://feeny.ai/job/it-operations-coordinator-dedicated-it-palm-beach-gardens-wc0qevr7vp80) — Palm Beach Gardens, FL
- [Hybrid IT Support Technician II - Richmond, KY](https://feeny.ai/job/hybrid-it-support-technician-ii-richmond-ky-dedicated-it-richmond-ccsfjkc2ppt1) — Richmond, KY
- [Service Supervisor](https://feeny.ai/job/service-supervisor-dedicated-it-palm-beach-gardens-snn5zkcp1hpf) — Palm Beach Gardens, FL
- [Don't see your perfect role? Get on our radar here!](https://feeny.ai/job/don-t-see-your-perfect-role-get-on-our-radar-here-dedicated-it-dedicated-a7r126z0j77r) — Dedicated, Italy
- [After Hours IT Support Technician II - South Africa](https://feeny.ai/job/after-hours-it-support-technician-ii-south-africa-dedicated-it-south-africa-ww2vv1tx81rn) — South Africa