---
title: 'Salesforce Administrator (FSL) - Philippines at Thunder'
canonical: 'https://feeny.ai/job/salesforce-administrator-fsl-philippines-thunder-thunder-nnexdv5mc72m'
type: 'job'
last_seen: '2026-09-08'
---

# Salesforce Administrator (FSL) - Philippines at Thunder

- **Company:** Thunder
- **Location:** Thunder, Philippines
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.gem.com/thunder/am9icG9zdDqlFt-MzPMv9xL2fjL7fai3

## Job description

Salesforce Administrator

Location: Remote (WFH) - Manila, Philippines Metro Area (with availability during US time zones)

Job Summary: As a Salesforce Administrator, your mastery on functional skill set is required because you will be responsible for strategic engagements with clients, specifically within Salesforce Service Cloud and Salesforce Field Service Lightning. Your "day to day" will include designing and delivering scalable solutions using Salesforce out-of-the-box applications, as well as other third party integrations, along with business process analysis and design, configuration and deployment. You will be assigned as a Project Lead on Accounts and provide oversight on a team of resources, holding responsibility for the general direction of varying projects.

Key Responsibilities:

- Work with clients to understand and analyze their business process
- Collaborate with members to define and document requirements
- Work on and resolve medium to high priority cases within the specified SLAs
- Handle complex administrative functions such as, but not limited to, creating visual flows, implementing data model, data migration etc.
- Provide end user support, working on configuration changes, bug fixes, and minor enhancements
- Be the immediate point of escalation for Associate Consultants, Administrators, and Consultants
- Be a subject matter expert (SME) regarding Salesforce’s capabilities and functionalities
- Act as a mentor and a functional resource to other team members.

Qualifications:

- At least 2 year of Salesforce consulting experience in FSL
- At least 2 years of Business Analyst or equivalent experience related to tasks in Salesforce
- At least 2 Active Salesforce Certifications + willingness to achieve 4 Active Salesforce certifications within your first 6 months of employment
- Required:- Salesforce Certified Administrator
- Salesforce App Builder
- Preferred:- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Experience Cloud Consultant
- Salesforce Field Service Consultant
- Salesforce Advanced Administrator
- Salesforce Certified AI Associate
- Salesforce Certified AI Specialist
- Willingness to achieve additional certifications on emerging technologies as required per role
- Great work ethic (we talk about our Core Value - Grit a lot!)
- Detail-oriented with the ability to work independently and in a team environment
- Creative mindset, with critical thinking for problem-solving
- Must be adept to work in a fast-paced environment
- Effective communication skills (i.e. able to translate technical requirements into business language)
- Can work efficiently and productively by using time wisely

Why Thunder? Because You Deserve More Than Just a Job.

- A Culture of Builders – We’re a global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store for You:

- Generous Health Benefits – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Every employee plays a part in what we’re building (including our CEO/Founder and bosses). Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Celebrating You - Enjoy competitive vacation days, wellness leave, and a 13th-month pay—plus performance bonuses and anniversary rewards to celebrate your impact! And because family matters, we provide maternity and paternity leave to support your journey.
- Work from anywhere (well, almost 😉) - Enjoy the freedom of Permanent Work From Home (WFH), and an annual WFH Stipend - because the best work happens where you’re happiest.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
- Work Smart, Play Hard - We love to mix work with play – whether it's a casual get-together, a fun virtual activity, or a company celebration, it’s all about connecting and having a good time together.

Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.

Candidates located and authorized to work in the Philippines are encouraged to apply.

## About Thunder

## Company Overview
- **One-liner**: Thunder helps organizations leverage Salesforce and Amazon Connect as strategic infrastructure, providing consulting and implementation services with a focus on AI integration.
- **Entity Type**: Private (venture-backed, Series A/B stage)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Carter Wigell

## Core Business
- **Primary industry**: IT Services & IT Consulting (Salesforce ecosystem, Amazon Connect)
- **Target customers**: Enterprise B2B, companies using or adopting Salesforce and Amazon Connect
- **Mission / Purpose**: “Get Salesforce and Amazon Connect right. Now, and forever.”

## Products & Services
- **Salesforce Consulting & Implementation**: Full lifecycle services including Field Service, Service Cloud, Revenue Management (Agentforce), MuleSoft integration, and custom development (LWC, Apex).
- **Amazon Connect Consulting**: Design, deployment, and optimization of cloud contact centers with Service Cloud Voice integration.
- **Federal Practice**: Dedicated services for U.S. government clients (Solution Architects, Technical PMs, Quality Assurance).

## Market Standing
- **Valuation / Market Cap**: Not disclosed; total funding of $25.8M across 6 rounds.
- **Key Metric**: Annual revenue of $1.5M (per LinkedIn, likely a lower-bound estimate for a services firm; not fully public).
- **Notable Investors/Partners**: Salesforce Ventures, Washington Harbour Partners (lead in latest round, Dec 2024).
- **Growth Signals**: 133 employees (+19% YoY); LinkedIn followers grew 39.6% year-over-year to 10.9K; remote-first scaling across US, Philippines, and UK.

## Competitive Advantages
- **Deep Salesforce DNA**: Founder was one of the first 100 Salesforce employees and spent nearly 10 years under Marc Benioff. Team includes alumni from Salesforce, Accenture, Deloitte, and IBM.
- **AI-First Positioning**: Described as “Salesforce’s most AI-forward implementation partner,” helping enterprises integrate AI into contact centers and operations.
- **Boutique & Product-Like**: Reimagines traditional consulting with reusable solutions, risk prediction, and standardized delivery methods (Thunder Academy).
- **Channel Partner Focus**: Deep understanding of Salesforce’s partner ecosystem, pipeline pressure, and scalable co-sell programs.

## Strategic Focus
- Expand federal/government vertical (open roles for Federal Solution Architects, Technical PMs, QA).
- Double down on AI integration offerings (Agentforce, AI-driven contact centers).
- Continue building a scalable remote-first delivery model with centers in the Philippines and UK.

## Why Work Here
- **Culture & Values**: Tenacity, ownership, customer obsession, employee growth, and well-being.
- **Remote-First**: Fully distributed across the US (Hawaii to NYC) and international hubs; hybrid offices in San Francisco, Denver, New York, and Salt Lake City.
- **Perks**: Competitive healthcare for team and family, stock options for all full-time teammates, performance bonuses, flexible work schedule, paid holidays, family medical leave, remote work program.
- **Growth**: Access to latest Salesforce/AI projects, a tight-knit team of top-tier consultants, and a fast-growing company backed by Salesforce Ventures.

## Sources
1. [thundersf.com/about](https://www.thundersf.com/about)
2. [thundersf.com/careers-us](https://thundersf.com/careers-us)
3. [linkedin.com/company/thundersf](https://linkedin.com/company/thundersf)
4. [builtin.com/company/thunder-thundersf-com](https://builtin.com/company/thunder-thundersf-com)
5. [thundersf.com/careers-ph](https://www.thundersf.com/careers-ph)

## Other roles at Thunder

- [Salesforce Developer (LWC, Apex) - Operations](https://feeny.ai/job/salesforce-developer-lwc-apex-operations-thunder-thunder-b8at1q71yyap) — Thunder, Philippines
- [Federal Quality Assurance Analyst - Mulesoft](https://feeny.ai/job/federal-quality-assurance-analyst-mulesoft-thunder-united-states-4xjmkh785842) — United States
- [Federal Quality Assurance Analyst - Salesforce](https://feeny.ai/job/federal-quality-assurance-analyst-salesforce-thunder-united-states-dcs8m8d9xczf) — United States
- [Salesforce Agentforce Developer - Philippines](https://feeny.ai/job/salesforce-agentforce-developer-philippines-thunder-thunder-rbm1ejbaht5f) — Thunder, Philippines
- [Federal Mulesoft Solution Architect](https://feeny.ai/job/federal-mulesoft-solution-architect-thunder-united-states-87xf4etakr6w) — United States
- [Federal Salesforce Developer - Agentforce Specialist](https://feeny.ai/job/federal-salesforce-developer-agentforce-specialist-thunder-united-states-7pfh8dwdw85v) — United States
- [Federal Senior Salesforce Developer - Agentforce Specialist](https://feeny.ai/job/federal-senior-salesforce-developer-agentforce-specialist-thunder-united-states-378pe536zbr4) — United States
- [Federal Salesforce Developer](https://feeny.ai/job/federal-salesforce-developer-thunder-united-states-jd0jpzy183sc) — United States
- [Federal Business Analyst - Salesforce](https://feeny.ai/job/federal-business-analyst-salesforce-thunder-united-states-vyd1whh8tyr5) — United States
- [Federal Scrum Master - Salesforce](https://feeny.ai/job/federal-scrum-master-salesforce-thunder-united-states-9y2gvmhhqtja) — United States