--- title: 'Salesforce Administrator at LearnUpon' canonical: 'https://feeny.ai/job/salesforce-administrator-learnupon-belgrade-6dmw59x11tcb' type: 'job' last_seen: '2026-11-06' --- # Salesforce Administrator at LearnUpon - **Company:** LearnUpon - **Location:** Belgrade, Serbia - **Posted:** 2026-09-22 - **Last confirmed live:** 2026-11-06 - **Apply:** https://job-boards.greenhouse.io/learnupon/jobs/8827381002 ## Job description Work Mode: Flex 1+ days per week in our Belgrade office Department: Revenue Operations ## About the Company LearnUpon partners with over 1,600 organisations globally to unlock the potential of employees, customers & members through learning that’s easy, scalable and focused on results. Read more about life at LearnUpon [here](https://careers.learnupon.com/). ## About the Team The Revenue Operations Systems team builds and scales the technical foundation that powers LearnUpon’s growth. We manage and evolve our Salesforce CRM ecosystem to keep our Go-to-Market (GTM) teams connected and focused on customer success. Working closely with cross-functional partners across Business Development, Sales, Marketing, Customer Experience, Finance, Legal, Business Intelligence, Security, and IT, we turn complex business processes into seamless digital workflows, ensuring LearnUpon has the scalable infrastructure required to reach revenue and expansion targets. ## About the Opportunity As our Salesforce Administrator within the Revenue Operations Systems team, you will play a central role in maintaining, scaling, and optimizing LearnUpon’s Salesforce CRM environment. By turning business needs into smart, scalable technical solutions—from custom Flows and objects to automated cross-functional workflows - you will drive operational efficiency across our entire organization. Your work will directly impact LearnUpon’s ability to scale seamlessly, improve data integrity, and empower our teams to reach our revenue targets. In addition, you’ll be responsible for: - Serve as a Salesforce System Administrator supporting end-users across Marketing, Business Development, Sales, Finance, Partnerships, Implementation, Customer Success, Product, and Data Insights. - Act as the primary liaison between business end-users, external vendors, and internal engineering/development teams. - Lead the evaluation, scoping, prioritization, and resolution of incoming business requests and internal support cases. - Design, build, test, and maintain declarative Salesforce solutions, including Flows, Validation Rules, Custom Objects, Custom Fields, and Page Layouts. - Support and drive best practices in data quality, reporting, integrations, administrative enhancements, and change management. - Onboard and train new users, driving Salesforce adoption and expanding CRM skills across the global organization. - Create and maintain comprehensive documentation for system configurations, process workflows, and admin procedures. - Administer, configure, and maintain Salesforce Revenue Cloud (RCA) processes, including pricing procedures, product catalogs, price books, discount approvals, quote templates, and related renewal/amendment/cancellation logic. ## Skills & Experience Must-Haves - 2+ years of hands-on Salesforce Administration experience, including direct involvement in configuring and maintaining Salesforce CPQ and/or Revenue Cloud (RCA). - Expertise in declarative Salesforce configuration, including building and managing Flows, custom objects, formula fields, custom apps, page layouts, and views of intermediate-to-advanced complexity. - Comfortable thriving in a dynamic, high-volume environment, balancing daily support cases with strategic long-term projects while adapting quickly to shifting priorities. - Proven ability to evaluate new business requirements and assess upstream and downstream impacts across integrations, tools, and cross-functional workflows. - Analytical mindset with strong project management skills, high accountability, and the ability to communicate technical concepts clearly across all levels of the business. - Experience using AI tools to streamline administrative tasks, optimize processes, and improve operational efficiencies. Nice-to-Haves - Salesforce Certified Administrator (ADM-201), Advanced Administrator (ADM-211) certifications. - Prior experience in SaaS industry supporting Go-to-Market operations within a fast-paced B2B SaaS environment. - Background in managing data migration projects, working with APIs, and integrating Single Sign-On (SSO) solutions. - Hands-on experience training end-users to drive adoption, as well as mentoring junior Salesforce administrators. *If you don’t tick every box but believe this role is a mutually good fit, please don’t hesitate to apply. We’d love to hear from you. Why choose LearnUpon? From comprehensive rewards and generous time off to meaningful investment in your growth and development, LearnUpon gives you the support, trust, and opportunity to do the most impactful work of your career. Learn more [here](https://careers.learnupon.com/). Hiring Process - Qualified applicants may be invited to an initial screening call with a member of our TA Team. - Successful candidates will be invited to a series of practical interviews. - Finally, candidates will have an interview with our CFO. - Successful candidates will be contacted with an offer to join our team. Note: At LearnUpon, we utilise AI to enhance the speed and quality of our screening and assessment practices, but our hiring decisions are always human. LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status. Check out our [Careers site](https://careers.learnupon.com/) and [Instagram](https://www.instagram.com/lifeatlearnupon/) to learn more about working at LearnUpon. By submitting your application, you agree to LearnUpon's [Privacy Policy](https://www.learnupon.com/privacy-policy/). ## About LearnUpon ## Company Overview - **One-liner**: LearnUpon provides a cloud-based Learning Management System (LMS) that enables organizations to train employees, customers, partners, and members from a single platform. - **Entity Type**: Private (Growth Equity stage) - **Headquarters**: Dublin, Ireland - **Founded**: 2012 - **Founders**: Brendan Noud, Des Anderson ## Core Business - **Primary industry**: Corporate Learning & Development (L&D) / EdTech - **Target customers**: B2B; serves mid-market and enterprise organizations, including SMBs and Fortune 100 companies. - **Mission or purpose statement**: To revolutionize corporate learning and help businesses unlock learning as their number one competitive advantage. ## Products & Services - **LearnUpon LMS**: A cloud-based, multi-tenant Learning Management System (SaaS) designed to train employees, customers, partners, and members from a single platform. It includes features for course creation, delivery, tracking, and reporting. - **Create+**: An AI-assisted content authoring tool that enables users to create professional, interactive courses 90% faster at 10% of the cost, all within the LearnUpon platform. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding of $56.65M (latest round: Growth Equity, raised ~6 years ago). - **Notable Investors/Partners**: Summit Partners (lead), Enterprise Ireland, National Digital Research Centre. - **Growth Signals**: Serves 1,600+ global organizations; powers learning for 29+ million users; recognized as a top LMS by eLearning Industry and Brandon Hall (7 awards in 2024); actively hiring across multiple departments (Engineering, Sales, Customer Success, etc.) in 5 global offices. ## Competitive Advantages - **Unified Platform**: Purpose-built to train all external and internal audiences (employees, customers, partners, members) from a single, multi-tenant LMS, reducing complexity for large organizations. - **AI-First Innovation**: Leading the transition into the AI era of learning with tools like Create+, which enables course creation 90% faster at 10% of the cost. - **Proven Scale & Trust**: Serves 1,600+ global organizations, including Fortune 100 companies, and powers learning for 29+ million users, demonstrating enterprise-grade reliability and performance. - **Industry Recognition**: Consistently recognized as a top LMS by industry analysts (eLearning Industry, Brandon Hall), validating product quality and market leadership. ## Strategic Focus - **AI Integration**: Spearheading the transition into the AI era of learning, with a focus on AI-assisted content creation and delivery to dramatically reduce the time and cost of building training programs. - **Product Expansion**: Continuing to develop and enhance the platform to serve all training audiences (employees, customers, partners, members) under one roof, with a focus on the "extended enterprise" use case. - **Global Growth**: Expanding its customer base and team across its five global offices (Dublin, Belgrade, Salt Lake City, Philadelphia, Sydney) to serve a growing international clientele. ## Why Work Here - **Culture & Values**: Emphasizes a friendly, supportive team environment with core values like "Act Like An Owner," "Lead With Curiosity," and "Deliver Quality." Strong commitment to Diversity, Equality & Inclusion (DE&I) with a published Gender Pay Gap report and active DIB initiatives. - **Work Model**: Hybrid work model that balances productive solo focus with vibrant hybrid collaboration. - **Total Rewards**: Competitive compensation, equity from day one, retirement matching, comprehensive family healthcare, enhanced parental support, and generous time off. - **Growth & Impact**: As a learning company, employee development and career progression are core to the culture. Employees get autonomy to own big projects that impact 29+ million users globally. - **Engineering Culture**: Focus on cutting-edge AI work, with roles like Staff Engineer (DevOps, Site Reliability) and Engineering Manager. Emphasis on delivering quality and owning high-impact decisions. ## Sources 1. [learnupon.com](https://www.learnupon.com/about/) 2. [careers.learnupon.com](https://careers.learnupon.com/) 3. [learnupon.com](https://www.learnupon.com/) 4. [boards.greenhouse.io](https://boards.greenhouse.io/learnupon) 5. [cbinsights.com](https://www.cbinsights.com/company/learnupon) ## Other roles at LearnUpon - [Product Designer (FTC)](https://feeny.ai/job/product-designer-ftc-learnupon-belgrade-bqz87x01jn1w) — Belgrade, Serbia - [Senior Manager, Customer Success](https://feeny.ai/job/senior-manager-customer-success-learnupon-salt-lake-city-6s096zwc9j54) — Salt Lake City, UT - [Associate Solutions Engineer](https://feeny.ai/job/associate-solutions-engineer-learnupon-salt-lake-city-pk9tmt7t7cn3) — Salt Lake City, UT - [Customer Success Manager, Mid-Market](https://feeny.ai/job/customer-success-manager-mid-market-learnupon-dublin-vdnf70mka32c) — Dublin, Ireland - [Customer Success Manager, Enterprise](https://feeny.ai/job/customer-success-manager-enterprise-learnupon-salt-lake-city-ybeztbgvrtyv) — Salt Lake City, UT - [Senior Contracts Manager](https://feeny.ai/job/senior-contracts-manager-learnupon-salt-lake-city-2rhvem758vy1) — Salt Lake City, UT - [Corporate Account Executive](https://feeny.ai/job/corporate-account-executive-learnupon-salt-lake-city-xrcbymjbdj6a) — Salt Lake City, UT - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-learnupon-salt-lake-city-pp59gb78nj8j) — Salt Lake City, UT - [Head of Partnerships](https://feeny.ai/job/head-of-partnerships-learnupon-dublin-hqr7xta9rja9) — Dublin, Ireland - [Staff Engineer, Site Reliability](https://feeny.ai/job/staff-engineer-site-reliability-learnupon-dublin-961p9fye6jqg) — Dublin, Ireland