---
title: 'Salesforce Administrator at Lightspeed Systems'
canonical: 'https://feeny.ai/job/salesforce-administrator-lightspeed-systems-austin-texas-xyqkrbx0ge1x'
type: 'job'
last_seen: '2026-09-15'
---

# Salesforce Administrator at Lightspeed Systems

- **Company:** Lightspeed Systems
- **Location:** Austin Texas, United States
- **Posted:** 2026-09-12
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/lightspeedsystems/jobs/7993754003

## Job description

## About the Job

Salesforce is the engine behind how Lightspeed runs - and we need someone to keep it humming.

As our Salesforce Administrator, you’ll own the day-to-day of our Salesforce platform: user setup, data quality, reports and dashboards, automation, and the projects that make our internal teams faster and smarter. You’ll report to our Senior Director, MIS, with technical mentorship from our Salesforce Product Manager. This is a hands-on role for someone who wants to own the platform, not just tickets - and grow into bigger automation, integration, and AI-driven work as you go.

As the Salesforce Administrator, you will:

- Be the go-to for Salesforce support - triaging, resolving, and escalating tickets, and driving issues to resolution
- Keep the platform running clean - user admin, data hygiene, reports, dashboards, and declarative automation
- Own projects end to end - configuration, testing, documentation, deployment
- Help us work smarter - supporting AI-driven automations and integrations across Salesforce and connected tools

## About the Role

Essential functions (not exhaustive, may be supplemented):

- Serve as primary point of contact for Salesforce service desk requests
- Administer Salesforce - user setup, profiles, permission sets, roles, groups, licenses
- Maintain data quality through imports, updates, dedup, and hygiene processes
- Build and maintain reports, dashboards, list views, and automation (flows, validation rules, approval processes, page layouts)
- Own assigned Salesforce projects end to end, partnering with the Product Manager on bigger initiatives
- Support onboarding, offboarding, and end-user training  Monitor integrations with connected systems (e.g., NetSuite) and test releases and upgrades
- Support, test, and maintain AI-driven automations and integrations
- Document processes, configurations, and solutions in the team knowledge base
- Follow and help enforce security, access, and change-management policies
- Take on progressively more complex admin, automation, and integration work as you grow

## About You

- Bachelor's degree in Information Systems, Business Administration, or equivalent experience
- 2+ years hands-on Salesforce administration (or comparable business-app admin) - stepping up from a junior/associate role? Apply anyway
- Hands-on with declarative config and automation - flows, validation rules, page layouts, approval processes
- Comfortable owning data quality and building reports/dashboards independently
- Experience with tools like Adobe Sign, ChurnZero, Zapier, or n8n a plus
- Comfortable using AI tools (Claude, ChatGPT) day-to-day, with interest in applying AI to automate admin work
- Jira or similar project management experience
- Strong documentation and QA habits
- Salesforce Certified Administrator preferred, or working toward it
- NetSuite or similar ERP exposure, plus general IT literacy (macOS, Microsoft 365, identity/access), a plus
- Self-starter, sharp communicator, comfortable prioritizing multiple requests in a fast-paced, highgrowth environment
- Available for flexible hours and occasional on-call support

## ABOUT US

With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed’s cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at [www.lightspeedsystems.com](http://www.lightspeedsystems.com/).

We love our employees, and we show it. Our benefits and perks are built to support your overall wellbeing—at work and beyond. Offerings vary by country.

## ABOUT OUR ATX HQ

If your role includes spending time onsite, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done – and a whole lot more.

- 15,000 sq. ft. of open work area, offices, and huddle rooms
- Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
- A state-of-the-art fitness center (with outfitted locker rooms)
- Physical therapist onsite regularly
- Indoor and outdoor casual collaboration spots
- Pet-friendly office environment
- A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun

All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?)

Lightspeed Systems is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristic.

## About Lightspeed Systems

## Company Overview
- **One-liner**: Lightspeed Systems provides a unified platform of safety, device management, and analytics solutions that help K‑12 schools optimize learning while protecting students and networks.
- **Entity Type**: Private (bootstrapped; funding details not publicly available)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 1999
- **Founders**: Brian Thomas (CEO & Co‑Founder)

## Core Business
- **Primary industry**: K‑12 education technology (EdTech)
- **Target customers**: K‑12 school districts and educational institutions (B2B, primarily in the United States and expanding internationally)
- **Mission/purpose**: “To help schools make technology easier and safer” – delivering visibility and controls that keep kids safe, networks secure, and budgets optimized so everyone can focus on teaching and learning.

## Products & Services
- **Lightspeed Filter™**: Web filtering solution that provides visibility and control of every digital interaction on and off the network, protecting students from cyber risks and distractions while ensuring compliance.
- **Lightspeed Alert™**: Proactive school safety solution that monitors online activity for self‑harm, violence, bullying, and more, with real‑time alerts and an optional 24/7/365 human review service.
- **Lightspeed MDM™**: Mobile device management for iOS and macOS devices, enabling over‑the‑air deployment, policy management, and real‑time device tracking.
- **Lightspeed StopIt™**: Anonymous reporting system for safety, misconduct, or compliance concerns, empowering school leaders to intervene early.
- **Lightspeed Signal™**: Integrated insights on app, device, and network issues to minimize classroom disruptions and streamline IT support.
- **Lightspeed Insight™**: Analytics and workflow platform that provides visibility into edtech usage, compliance, license costs, and ROI.
- **Lightspeed Classroom™**: Classroom management tool that gives teachers visibility into student screens and controls to minimize distractions, close tabs, and focus learning.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Trusted by 28 of the 50 largest U.S. school districts; serves tens of thousands of schools and protects tens of millions of students.
- **Notable Investors/Partners**: Not publicly listed (private company)
- **Growth Signals**: 25+ years in operation; expanding internationally (GM, International role on leadership team); recent focus on responsible AI use in schools; growing headcount with remote and office roles.

## Competitive Advantages
- **Integrated platform**: A single vendor offering filter, safety monitoring, MDM, classroom management, and analytics – reducing complexity for districts.
- **Deep K‑12 specialization**: 25 years of experience in the education sector, with solutions designed specifically for school environments.
- **Compliance expertise**: Helps schools meet federal, state, and local regulations for safety, data privacy, security, AI, and accessibility.
- **Scale & trust**: Adopted by large districts and recognized for privacy protection with industry‑recognized certifications.

## Strategic Focus
- **AI safety & governance**: Making AI safe, managed, appropriate, and reported in schools.
- **International expansion**: Growing presence outside the U.S. under GM Colin McCabe.
- **Proactive safety & mental health**: Expanding tools like Lightspeed Alert and StopIt to address rising concerns around student well‑being.
- **Operational efficiency**: Helping schools manage technology with small teams and tight budgets through automation and integrated insights.

## Why Work Here
- **Culture & impact**: “A place where you can make a difference every day – and have fun doing it.” Employees are passionate about supporting schools and student well‑being.
- **Remote/hybrid policy**: Two physical offices (Austin, TX and other locations) plus remote employees worldwide. Many roles are listed as REMOTE (e.g., Strategic Account Director, Executive Assistant).
- **Benefits**: Great medical/dental/vision, FSAs and company‑funded HSA, company‑matched 401k, life & disability insurance, competitive pay, parental leave, generous PTO, holiday closure from Christmas to New Year, fully stocked kitchens, catered lunches, on‑tap cold brew, games, office gyms, and new MacBooks.
- **Recognition**: Honored in Built In’s Best Places to Work in Austin based on benefits, cultural programs, and remote opportunities.
- **Engineering culture**: Fast‑paced, collaborative, casual but focused. Open roles include Software Engineer (AI Native), QA Engineer, Business Analyst, and Solutions Engineer.

## Sources
1. [lightspeedsystems.com](https://www.lightspeedsystems.com/about/) – About page (history, mission, team)
2. [lightspeedsystems.com](https://www.lightspeedsystems.com/) – Product overview (Filter, Alert, MDM, StopIt, Signal, Insight, Classroom)
3. [lightspeedsystems.com](https://www.lightspeedsystems.com/about/careers/) – Careers page (benefits, culture, awards)
4. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/lightspeedsystems/) – Open positions (remote/hybrid, roles)
5. [lightspeedsystems.com](https://www.lightspeedsystems.com/about/leadership-team/) – Leadership team (founder, C‑suite, international GM)

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