--- title: 'Salesforce Developer (Software Engineer) at NICE' canonical: 'https://feeny.ai/job/salesforce-developer-software-engineer-nice-manila-y6qe7rcq1ny6' type: 'job' last_seen: '2026-09-08' --- # Salesforce Developer (Software Engineer) at NICE - **Company:** NICE - **Location:** Manila, Philippines - **Posted:** 2026-07-06 - **Last confirmed live:** 2026-09-08 - **Apply:** https://boards.eu.greenhouse.io/nice/jobs/4914352101?gh_jid=4914352101 ## Job description At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Salesforce Developer (Software Engineer) will help maintain and drive enhancements to our Salesforce.com platform. This position will design and build visual force pages, complex triggers and custom objects. The position is responsible for the solution design and development with-in Salesforce.com CRM and third party applications. You will work closely with internal members of the sales, marketing, service and operations organizations. How will you make an impact? - Create applications to interface with Salesforce and Salesforce.com - Evaluate existing processes and determine potential Salesforce-enabled enhancements - Identify opportunities for automation in Salesforce - Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving requirements - Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment - Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet corporate and department goals successfully - Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance - Follow the company Code of Ethics and inContact policies and procedures at all times. - Communicate in an effective and professional way with customers in and outside of inContact. Have you got what it takes? Required Skills & Qualifications: - Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent experience - 4+ years of experience in software development is required - Proficient in at least 1 of Apex, Java (Spring Boot, Hibernate), .NET frameworks (C#, ASP.NET Core), or a similar modern language - Experience with modern JavaScript front end development and frameworks is a strong plus - Solid understanding of scripting languages such as Python, Bash, or PowerShell is a plus - Experience working with RESTful APIs, web services, and databases (SQL Server, MySQL, or Oracle) - Familiarity with version control tools like Git - Strong analytical and problem-solving skills - Excellent communication and teamwork abilities What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 11359 Reporting into: Manager, Cloud Operations Role Type: Individual Contributor ## About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. ## About NICE ## Company Overview - **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences. - **Entity Type**: Public (NASDAQ: NICE) - **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence. - **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data) - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice). - **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions. - **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions. ## Products & Services - **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics. - **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions. - **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies). - **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels. ## Market Standing - **Valuation/Market Cap**: Not directly provided in search results. - **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth. - **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100. - **Growth Signals**: - 10,000+ employees, including >3,000 software engineers and 650 AI engineers. - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025). - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy. - 25 billion+ interactions powered annually. - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M. ## Competitive Advantages - **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations. - **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents. - **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform. - **Global scale**: 27,000 customers across 150+ countries, 27 local offices. - **Partner community**: Industry’s largest community of CX partners for customization and extension. ## Strategic Focus - Deepening AI-native capabilities (proactive agents, automation at scale). - Expanding digital-first contact center adoption and migrating on-premise customers to cloud. - Targeting vertical markets (financial services, public safety) with specialized solutions. - Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement. ## Why Work Here - **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth. - **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions. - **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event. - **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines. - **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety. - **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience. - **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding. ## Sources 1. [NICE Careers Page](https://www.nice.com/careers) 2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice) 3. [About NiCE](https://www.nice.com/company/about-us) 4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf) 5. [Careers – Apply](https://www.nice.com/careers/apply) ## Other roles at NICE - [Director, Customer Success](https://feeny.ai/job/director-customer-success-nice-berlin-jeh3myt8sk33) — Berlin, Germany - [Director, Customer Success](https://feeny.ai/job/director-customer-success-nice-london-jxdvq6nr4e64) — London, United Kingdom - [Director, Talent Acquisition Transformation](https://feeny.ai/job/director-talent-acquisition-transformation-nice-raanana-m77a0vqtrxv5) — Raanana, Israel - [Software Architect](https://feeny.ai/job/software-architect-nice-southampton-j5f8y1hg2s8e) — Southampton, United Kingdom - [Senior Software Architect](https://feeny.ai/job/senior-software-architect-nice-southampton-v5gkws36mwx4) — Southampton, United Kingdom - [Office Manager](https://feeny.ai/job/office-manager-nice-sydney-0tsasq8f1ek5) — Sydney, Australia - [Senior HR Operations Specialist](https://feeny.ai/job/senior-hr-operations-specialist-nice-raanana-2c1vh865zrnd) — Raanana, Israel - [Lead Client Services Project Manager, CX](https://feeny.ai/job/lead-client-services-project-manager-cx-nice-united-states-xs9e32ds1r3d) — United States - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-nice-sao-paulo-x7hb3eypjx0e) — São Paulo, Brazil - [Senior Customer Success Manager](https://feeny.ai/job/senior-customer-success-manager-nice-berlin-6731jp9t28rp) — Berlin, Germany