---
title: 'Salesforce Implementation Manager at Robbins Recruiting'
canonical: 'https://feeny.ai/job/salesforce-implementation-manager-robbins-recruiting-united-states-2t5f7qk2n9js'
type: 'job'
last_seen: '2026-09-26'
---

# Salesforce Implementation Manager at Robbins Recruiting

- **Company:** Robbins Recruiting
- **Location:** United States
- **Compensation:** $110k–$140k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-26
- **Apply:** https://jobs.lever.co/robbinsrecruiting/95369cda-4501-4a5b-8260-c546b55f34c8

## Job description

Robbins Recruiting has partnered with a nationwide residential roofing company. They are looking for a Salesforce Implementation Manager - this is a high-impact technology leadership role responsible for deploying, configuring, and optimizing Salesforce across the Company's sales and customer operations functions. As the Company scales through acquisition, a consistent, data-driven sales infrastructure is critical to driving revenue performance across every branch. This role owns the end-to-end Salesforce implementation — from requirements gathering and configuration through user adoption and ongoing platform administration — and serves as the internal Salesforce authority for the entire organization. Our client is looking for a change champion who understands that technology is only as powerful as the people using it, and who has the skills to bring both the platform and the team along together.

*This role is remote with 50% travel.

## WHAT YOU'LL DO

Implementation & Rollout

- Own the end-to-end Salesforce implementation across all current and future branches — managing configuration, data migration, user setup, and go-live sequencing
- Conduct discovery sessions with branch Sales Managers, General Managers, and executive leadership to translate business requirements into scalable Salesforce configuration
- Configure Salesforce Sales Cloud to align with the Company sales process: lead management, opportunity tracking, pipeline reporting, quote generation, and customer communication workflows
- Manage data migration from legacy CRM platforms and branch-level tracking tools, ensuring data integrity and completeness through cutover
- Develop and execute a structured branch onboarding playbook — from system setup and user provisioning through post-go-live stabilization and adoption tracking
- Coordinate integration touchpoints with ServiceTitan (field operations), NetSuite (ERP), and other platforms to ensure clean, bidirectional data flow across the tech stack
- Track implementation milestones, surface risks proactively, and report progress to VP Operations and executive leadership on a defined cadence

Platform Administration & Optimization

- Serve as the internal Salesforce platform owner post-go-live — responsible for ongoing configuration, user management, role-based permissions, workflow rules, and system health
- Build and maintain a library of standard dashboards and reports aligned to Company sales KPI framework: lead volume, close rate, average ticket, pipeline velocity, and revenue by branch
- Identify and implement automation opportunities — flows, process builder, and AI-assisted features — that reduce manual work and increase sales team productivity
- Troubleshoot and resolve platform issues escalated from branch staff, serving as the internal Tier 2 support layer before engaging Salesforce support directly
- Manage the Salesforce vendor relationship including license management, contract renewals, feature releases, and support escalations
- Lead ongoing training and change management as the platform evolves — new features, new hires, and new branches from future acquisitions

Sales Enablement & Cross-Functional Collaboration Partner with branch Sales Managers and General Managers to ensure Salesforce is driving the behaviors and outcomes sales model requires — not just being used as a data entry tool

- Collaborate with Finance on revenue recognition, pipeline-to-close accuracy, and forecasting workflows that connect Salesforce data to NetSuite reporting
- Work closely with the ServiceTitan Implementation Manager to ensure handoff workflows between sales (Salesforce) and production (ServiceTitan) are seamless and data-complete
- Support People Operations with user provisioning, onboarding access setup, and role-based permissions for all new employees at acquired branches
- Maintain comprehensive documentation for all configuration decisions, integration specs, SOPs, and training materials in a centralized, accessible format Acquisition Integration Support
- Deploy the established Salesforce implementation playbook to each newly acquired branch as part of the IMO integration workstream
- Conduct pre-close CRM assessments on target acquisitions — documenting existing sales data, platform configurations, and migration requirements
- Partner with the Integration Project Manager to sequence Salesforce go-live within the broader branch integration timeline
- Champion adoption at newly acquired branches — serving as a patient, energizing presence that builds confidence in new tools and processes among teams navigating significant organizational change

## WHAT YOU BRING

- 4+ years of hands-on Salesforce implementation and administration experience — including Sales Cloud configuration, data migration, and post-go-live platform ownership
- Demonstrated track record managing multi-site or multi-entity Salesforce rollouts, ideally in a field service, home services, or similarly distributed business model
- Deep functional knowledge of Salesforce Sales Cloud: leads, opportunities, accounts, contacts, CPQ or quoting tools, reports, dashboards, flows, and AppExchange integrations
- Experience managing Salesforce integrations with ERP and field service platforms (NetSuite, ServiceTitan, or comparable systems)
- A genuine change champion orientation — you understand that your job is not just to configure a system but to bring people along with it; you lead adoption through coaching, patience, and clear communication
- Strong project management discipline — ability to manage concurrent workstreams across multiple branches, enforce deadlines, and communicate status clearly to senior stakeholders
- Salesforce Administrator certification (ADM 201) required; additional certifications (Sales Cloud Consultant, Platform App Builder) strongly preferred
- Willingness and ability to travel up to 50% to branch locations for implementation support, training, and go-live coverage

## PREFERRED

- Salesforce Sales Cloud Consultant or Advanced Administrator certification
- Experience in a PE-backed, multi-site platform company supporting a high-velocity acquisition integration strategy
- Familiarity with ServiceTitan and the operational workflows of a roofing, HVAC, or comparable home services business
- Background in CRM strategy, sales operations, or revenue operations in addition to technical Salesforce administration
- Experience with Salesforce Einstein Analytics or similar BI/reporting tools for sales performance visibility
- Prior experience building or contributing to a CRM playbook in an M&A integration context

## About Robbins Recruiting

## Company Overview
- **One-liner**: Boutique recruitment consulting firm providing talent acquisition strategy and direct placement for mid-to-senior level roles across industries.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Dallas, Texas, United States
- **Founded**: 2023
- **Founders**: Amanda Robbins

## Core Business
- **Primary industry**: Recruitment consulting, executive search, talent acquisition services.
- **Target customers**: B2B – businesses of all sizes, particularly hyper-growth companies in retail, human healthcare, animal healthcare, and other sectors.
- **Mission**: “Matching the right talent with the right opportunity … to make a positive impact on the businesses and the professionals we serve.”

## Products & Services
- **Consulting**: Talent acquisition strategy development (organizational design, gap analysis, efficiency assessments), talent branding and DE&I attraction strategies, technology stack evaluation (CRM, ATS, career sites), KPI/metric development, and career site audits.
- **Direct Placement**: Full-cycle recruiting for mid-level, senior-level, and executive roles. Specializes in multi-unit sales leadership, retail management, marketing, HR, talent development, finance & accounting, and real estate.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual revenue not publicly available. Total funding: none (self-owned).
- **Notable Clients/Partners**: Thrive Pet Healthcare, Goosehead Insurance (from alumni/talent sources). Engaged on confidential CFO search for a multi-entity organization in East Texas.
- **Growth Signals**: +33.3% headcount growth year-over-year (from 1 to 2 employees). Actively recruiting for multiple roles (General Manager, Construction Manager, Field Supervisor) as of mid-2026.

## Competitive Advantages
- **Boutique, personalized approach**: Each engagement is tailored to the client’s culture and needs, with hands-on involvement from founder Amanda Robbins.
- **Founder expertise**: 16+ years of talent acquisition leadership at multi-billion-dollar hyper-growth companies (public and private), with deep experience in high-volume hiring (5,000+ annual hires) and senior-level placements.
- **Niche focus**: Proven track record in retail, healthcare, and specialty industries, combined with a broad network across sales, HR, marketing, IT, finance, and real estate.

## Strategic Focus
- Expand executive search services, as evidenced by recent confidential CFO and General Manager searches.
- Continue building long-term partnerships with growing organizations, leveraging consulting and direct placement to drive client success.
- Use AI tools to support the hiring process for internal roles, signaling a modern, tech-enabled approach.

## Why Work Here
- **Culture**: Emphasizes professionalism, integrity, transparency, and open communication. Small team environment allows for direct impact and close collaboration with leadership.
- **Work model**: Mix of on-site (Dallas, Houston) and remote roles. A talent network is available for remote candidates.
- **Notable perks**: Opportunity to work with a founder who has deep industry experience. The firm uses AI tools in its own hiring process, indicating a forward-thinking approach.
- **Engineering culture**: Not applicable (non-tech company), but the firm values strategic thinking and relationship-building.

## Sources
1. [robbinsrecruiting.com](https://www.robbinsrecruiting.com/)
2. [robbinsrecruiting.com/our-services](https://www.robbinsrecruiting.com/our-services)
3. [linkedin.com/company/robbins-recruiting-solutions-llc](https://linkedin.com/company/robbins-recruiting-solutions-llc)
4. [jobs.lever.co/robbinsrecruiting](https://jobs.lever.co/robbinsrecruiting)
5. [jobs.lever.co/robbinsrecruiting/cc498998-e1a4-4ec5-b422-63d15e2c2fd1](https://jobs.lever.co/robbinsrecruiting/cc498998-e1a4-4ec5-b422-63d15e2c2fd1)

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