--- title: 'Santa Rosa Engagement Specialist at Ounce of Care' canonical: 'https://feeny.ai/job/santa-rosa-engagement-specialist-ounce-of-care-california-1k92k6wp4m53' type: 'job' last_seen: '2026-09-09' --- # Santa Rosa Engagement Specialist at Ounce of Care - **Company:** Ounce of Care - **Location:** California, United States - **Posted:** 2026-07-13 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/ounceofcare/jobs/5185696007 ## Job description ## About Us We live by the saying “an ounce of prevention is worth a pound of cure”, and our mission is to empower healthy and thriving communities. Ounce is a first-of-its-kind community-based service model. Enabled by technology, we provide services to residents of affordable housing properties, improving engagement and outcomes at scale. We are looking for creative and kind teammates to join us in this journey. ## About the Role Ounce is launching a new "Light Touch" model to bring high-impact support to affordable housing residents across California—without needing full-time staffing at every site. As a member of our Engagement Team, you’ll be the face of Ounce on-site: welcoming residents, building awareness about our services, supporting small events, and creating warm handoffs to our virtual team of care navigators. This is a highly flexible, part-time role ideal for someone who loves people, thrives on energy and connection, and enjoys creating community. You’ll be deployed to one or more properties for a half-day or full day every other week, helping kick-start engagement and set the tone for trusted, reliable support. ## What You’ll Do - Carry the Culture. You'll be the face of Ounce for residents and representing residents back to Ounce and other external organizations. You'll work to make sure sure folks have what they need to create a thriving community. - Support Logistics. Assist with setup, breakdown, and light event coordination. - Connect the Dots. Share information back to our virtual team, and make warm introductions to support residents’ ongoing needs. You’d Be a Great Fit If You… - Are outgoing, approachable, and energized by meeting new people - Have experience working in community engagement, outreach, or customer service - Are highly dependable and organized, with excellent follow-through - Are comfortable working independently and as part of a dispersed team - Are adaptable and quick to problem-solve in changing environments - Are fluent in English (other languages a plus!) ## Requirements - Must be available for in-person work at assigned properties in California - Must have reliable transportation and ability to travel to 1–2 properties biweekly - Comfort using a smartphone or tablet to track resident interactions and referrals ## Nice to Have - Prior experience in affordable housing communities or with social service organizations - Familiarity with virtual tools like Google Workspace, Zoom, or CRMs - Lived experience or deep understanding of the communities we serve ## Why Join Us - Play a key role in shaping a new model of support - Meaningful work, and the chance to directly impact residents' lives - Join a passionate, mission-driven team working toward equity and opportunity for all Other information: - Schedule: 4 hours a week or 8 hours every 2 weeks - Salary: $24-$30/hour Ounce is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Ounce is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. ## About Ounce of Care ## Company Overview - **One-liner**: Ounce of Care provides a tech-enabled resident services platform that connects affordable housing residents to benefits, healthcare, and social services. - **Entity Type**: Private (Seed VC; total raised $5.2M) - **Headquarters**: Washington, DC, USA - **Founded**: 2022 - **Founders**: Rachel Munsie (co-founder and CEO) – other co-founders not publicly listed ## Core Business - **Primary industry**: Health & housing services / Resident services for affordable housing - **Target customers**: B2B – affordable housing property owners, health plans, and community organizations; B2C – residents of affordable housing communities - **Mission statement**: “To empower healthy and thriving communities” by bridging the gap between health and housing ## Products & Services - **Ounce Hub**: Proprietary technology platform that enables benefits enrollment, service coordination, data visibility, and impact reporting. Used by property owners and staff. - **Community Navigators**: On-site and virtual team members who work directly with residents to connect them to resources, schedule appointments, and provide wraparound support. - **Benefits Support**: Assistance with enrolling in programs such as SNAP, Medicaid, utility assistance, SSI, and referrals to financial aid organizations. - **Live Learning Series**: Virtual webinars on relevant topics, offered through strategic partnerships with digital program providers. - **On-site Programming**: Customizable programming that can satisfy regulatory requirements for resident services. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private, Seed stage) - **Key Metric**: Total funding of $5.2M (Seed VC, raised ~2023) [cbinsights.com](https://www.cbinsights.com/company/ounce-of-care) - **Notable Investors**: Meridian Street Capital, Flare Capital Partners, Metrodora Ventures, Wilshire Lane Capital, Chris Nassetta, and others [cbinsights.com](https://www.cbinsights.com/company/ounce-of-care) - **Growth Signals**: - National expansion (now available nationwide) [ounceofcare.com](https://www.ounceofcare.com/) - Landmark partnership with Standard Communities covering 10,000+ residents across 50 properties in 8 states [cbinsights.com](https://www.cbinsights.com/company/ounce-of-care) - Partnership with Nuveen Real Estate across 3,000+ units [ounceofcare.com](https://www.ounceofcare.com/) - Strategic investment from Partnership Fund for NYC [ounceofcare.com](https://www.ounceofcare.com/) - Serves over 80 properties and 17,000 residents nationwide [cbinsights.com](https://www.cbinsights.com/company/ounce-of-care) - 4.7/5 Resident Satisfaction rating; $4.5M value generated for residents [ounceofcare.com](https://www.ounceofcare.com/) - **Notable Partners**: Standard Communities, Nuveen Real Estate, AmeriHealth Caritas D.C., National Housing Trust, Enterprise Community Partners, Jubilee Housing [ounceofcare.com](https://www.ounceofcare.com/) ## Competitive Advantages - **First-of-its-kind hybrid model** combining technology (Ounce Hub) with on-site and virtual Community Navigators, enabling scalable, personalized resident services. - **Deep focus on affordable housing** – a traditionally underserved market with high regulatory requirements, creating a defensible niche. - **Proven outcomes** – high resident satisfaction (4.7/5) and measurable financial impact ($4.5M in value generated). - **Tech-enabled data visibility** for property owners, offering real-time insights into resident engagement and impact. ## Strategic Focus - **National expansion**: Scaling the platform to new markets and property portfolios. - **Deepening partnerships**: Working with large affordable housing owners (Standard, Nuveen) and health plans to replicate outcomes. - **Product development**: Continuing to build out the Ounce Hub platform and service offerings to meet diverse resident needs. - **Growing the team**: Actively hiring for Community Navigator roles across multiple states and Software Engineers in New York (hybrid) [job-boards.greenhouse.io](https://job-boards.greenhouse.io/ounceofcare). ## Why Work Here - **Mission-driven culture**: Values include “Residents come first,” “Creativity wins the day,” “Caring for each other helps us care for others,” “Always Be Celebrating,” and “Progress over perfection” [ounceofcare.com](https://www.ounceofcare.com/careers). - **Hybrid work environment**: Employees engage in a combination of remote and on-site work (office in Washington, DC; tech roles in New York) [builtin.com](https://builtin.com/company/ounce-of-care). - **Growth opportunity**: Early-stage company (29 employees per Built In) with national expansion plans – significant room for impact and career development. - **Meaningful work**: Directly improve the lives of underserved communities by connecting them to life-changing resources. - **Open roles**: Community Navigators (part-time/full-time in multiple cities) and Software Engineer (full-time, New York) – diverse opportunities in operations and technology [job-boards.greenhouse.io](https://job-boards.greenhouse.io/ounceofcare). ## Sources 1. [ounceofcare.com](https://www.ounceofcare.com/) – Company website (overview, mission, values, services, press release) 2. [ounceofcare.com/careers](https://www.ounceofcare.com/careers) – Careers page (values, open positions) 3. [job-boards.greenhouse.io/ounceofcare](https://job-boards.greenhouse.io/ounceofcare) – Greenhouse careers portal (job listings, company description) 4. [builtin.com/company/ounce-of-care](https://builtin.com/company/ounce-of-care) – Built In profile (employee count, hybrid policy, culture) 5. [cbinsights.com/company/ounce-of-care](https://www.cbinsights.com/company/ounce-of-care) – CB Insights profile (funding, investors, headquarters, partnership announcement) ## Other roles at Ounce of Care - [Part Time Community Navigator (Washington, DC)](https://feeny.ai/job/part-time-community-navigator-washington-dc-ounce-of-care-washington-district-ahpazkwkf0fm) — Washington District of Columbia, United States - [Part Time Community Navigator (Nassau Bay, FL)](https://feeny.ai/job/part-time-community-navigator-nassau-bay-fl-ounce-of-care-orlando-florida-3kcysk9qw6hh) — Orlando Florida, United States - [Community Navigator (San Ramon, CA)](https://feeny.ai/job/community-navigator-san-ramon-ca-ounce-of-care-san-ramon-california-d5ftceh1xcf9) — San Ramon California, United States - [Part Time Community Navigator (Daytona Beach, FL)](https://feeny.ai/job/part-time-community-navigator-daytona-beach-fl-ounce-of-care-daytona-beach-2p8f126tb3tc) — Daytona Beach Florida, United States - [Part Time Community Navigator (Chicago, IL)](https://feeny.ai/job/part-time-community-navigator-chicago-il-ounce-of-care-chicago-illinois-qxx3w96r5x1a) — Chicago Illinois, United States - [Part Time Community Navigator Lewisville, TX](https://feeny.ai/job/part-time-community-navigator-lewisville-tx-ounce-of-care-lewisville-texas-ph03b229w1z1) — Lewisville Texas, United States