---
title: 'SAP IS-U Billing Functional Consultant II - Remote Latam at Puzzle Consulting Services'
canonical: 'https://feeny.ai/job/sap-is-u-billing-functional-consultant-ii-remote-latam-puzzle-consulting-p8r7c3tx2gts'
type: 'job'
last_seen: '2026-09-09'
---

# SAP IS-U Billing Functional Consultant II - Remote Latam at Puzzle Consulting Services

- **Company:** Puzzle Consulting Services
- **Location:** Brazil
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/puzzle-consulting-services/8524aa45-3266-4404-98c6-fd18070b4d35

## Job description

Location: Remote | LATAM Employment Type: Full-Time

## ABOUT THE ROLE

We are looking for an experienced SAP IS-U Billing Functional Consultant II to support, configure, and optimize SAP IS-U Billing solutions for utility clients. In this role, you’ll partner with business stakeholders and technical teams to analyze requirements, troubleshoot production issues, implement enhancements, and support end-to-end meter-to-cash processes.

This position combines project-based enhancement work with ongoing application support, helping ensure reliable, efficient, and scalable billing operations for enterprise utility environments.

## WHAT YOU’LL DO

- Collaborate with business stakeholders to gather, document, and analyze business requirements for SAP IS-U Billing enhancements and projects.
- Configure, maintain, and support SAP IS-U Billing to meet evolving business needs.
- Configure and support key billing functions, including:
- Rates and operand configuration
- Billing schemas
- Bill corrections
- Budget billing
- Invoicing
- Bill print forms
- Participate throughout the full enhancement lifecycle, including requirements gathering, documentation, testing, training, deployment, and post-production support.
- Analyze, troubleshoot, and resolve production issues affecting billing operations.
- Develop functional specifications and collaborate with technical teams to deliver effective solutions.
- Maintain functional documentation, process flows, and user guides.
- Support data integrity, reporting, and compliance initiatives.
- Perform root cause analysis for billing issues and recommend long-term improvements.
- Execute and support testing activities for releases, upgrades, and production deployments.
- Collaborate with cross-functional teams supporting SAP FI-CA, Device Management, and Customer Service.
- Support service requests, defect resolution, and minor system enhancements.
- Ensure compliance with service-level agreements (SLAs) and operational support procedures.
- Participate in an on-call support rotation as needed.
- Stay current with SAP Utilities best practices, product updates, and emerging technologies.

## WHAT WE’RE LOOKING FOR

## REQUIRED QUALIFICATIONS

- 3–5 years of functional experience with SAP IS-U Billing.
- Hands-on experience configuring SAP IS-U Billing.
- Strong knowledge of:
- Rate configuration
- Bill print
- Billing exception analysis
- Understanding of utility meter-to-cash business processes.
- Experience supporting production environments and resolving billing-related issues.
- Strong business requirements gathering and functional documentation skills.
- Ability to evaluate impacts across Billing, FI-CA, Customer Service, and related SAP IS-U modules.
- Excellent communication skills with both technical and business stakeholders.

## PREFERRED QUALIFICATIONS

- Experience with SAP FI-CA.
- Exposure to SAP Device Management.
- SAP S/4HANA Utilities experience.
- Experience working within an Application Management Services (AMS) or Managed Services environment.
- Experience using Jira.
- Previous experience within the utilities industry.

## WHO YOU ARE

- Analytical – You enjoy solving complex business and system challenges.
- Business-Oriented – You understand how technology enables operational success.
- Collaborative – You communicate effectively and build strong partnerships across technical and business teams.
- Detail-Oriented – You produce accurate configurations, documentation, and testing results.
- Proactive – You identify opportunities for improvement and take ownership of solutions.
- Adaptable – You thrive in dynamic environments and embrace continuous learning.

JOIN US AND ENJOY THESE PERKS!

- Competitive Salary: Earn a USD salary that matches your skills and experience.
- Paid Time Off: We value work-life balance, offering PTO so you can recharge.
- Health Insurance Subsidy: Your health matters, and we help with a subsidy to cover your care.
- Salary Reviews every year!
- Paid Training and Certifications

Ready to put your puzzle-solving skills to the test? Join our team today!

Want to learn more about us?

LinkedIn: Puzzle https://www.linkedin.com/company/puzzle-tech-recruitment/ Instagram: @ https://instagram.com/puzzle.tech_?igshid=YmMyMTA2M2Y=puzzle.tech http://puzzle.tech_ https://instagram.com/puzzle.tech_?igshid=YmMyMTA2M2Y=

## About Puzzle Consulting Services

## Company Overview
- **One-liner**: Puzzle Consulting Services is a software and talent consulting firm that helps U.S. companies achieve supply chain success through implementation of Bright Suite solutions and connects them with top Latin American engineering talent.
- **Entity Type**: Private (no public funding data available)
- **Headquarters**: Atlanta, Georgia, USA (with offices in Honduras and Brazil)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- Primary industry/industries: Software consulting, professional services, supply chain technology, nearshore talent recruitment.
- Target customers: Mid-market to enterprise clients in consumer goods, food and beverage, third-party logistics, transportation, and shipping (B2B).
- Mission or purpose: "Help bold companies grow by connecting them with exceptional engineering talent from across Latin America — and to give that talent a community where they can grow and thrive." [puzzle.tech](https://www.puzzle.tech/aboutus)

## Products & Services
- **Supply Chain Consulting & Implementation**: Professional services including implementation, configuration, and support of the Bright Suite of solutions (warehouse management, order management, sourcing, and inventory management). [builtin.com](https://builtin.com/company/puzzle-consulting-services)
- **Talent Platform (Puzzle)**: A nearshore hiring service that pre-vets and connects U.S. companies with Latin American software engineers and support teams for full-time roles with USD salaries and benefits. [puzzle.tech](https://www.puzzle.tech/)
- **Coding Latam**: A community initiative that hosts conferences, mentorship, and projects to empower developers across Latin America. [puzzle.tech/aboutus](https://www.puzzle.tech/aboutus)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Not disclosed (private company; headcount growth and open roles suggest a scaling organization)
- **Notable Investors/Partners**: Not publicly available; partners likely include clients using Bright Suite solutions (e.g., Blue Yonder ecosystem)
- **Growth Signals**: Active hiring across multiple roles (Solutions Consultant, Help Desk Specialist, SEO Content Developer, Senior Designer, etc.) across Honduras, US, and remote LATAM. Maintains offices in two countries and appears to be expanding its talent pool through the Puzzle brand. [builtin.com](https://builtin.com/company/puzzle-consulting-services/jobs)

## Competitive Advantages
- **Niche specialisation**: Deep expertise in implementing Bright Suite supply chain software, a high-value enterprise need.
- **Nearshore talent model**: Access to cost-effective, time-zone-aligned Latin American engineers, combined with U.S.-based leadership and client relationships.
- **Dual business model**: Consulting services generate recurring revenue and client trust; the talent platform scales as a separate growth engine.
- **Community investment**: Coding Latam strengthens employer brand and creates a pipeline of skilled developers.

## Strategic Focus
- Scale the talent platform to serve more U.S. companies hiring in Latin America while continuing to deliver supply chain implementation services.
- Expand service offerings beyond Bright Suite into adjacent technologies.
- Deepen presence in Honduras and other Latin American markets as a hub for nearshore delivery.

## Why Work Here
- **Culture**: Values-driven with a focus on "every piece matters," ownership, and simplicity. Strong emphasis on community and growth [puzzle.tech](https://www.puzzle.tech/aboutus).
- **Work policy**: Hybrid workspace — employees combine remote and on-site work; many roles are fully remote for Latin American candidates. [builtin.com](https://builtin.com/company/puzzle-consulting-services)
- **Perks for talent**: Competitive USD salaries, paid time off, health insurance support, annual salary reviews, career development, and a dedicated Talent Experience team. [puzzle.tech](https://www.puzzle.tech/careers)
- **Engineering culture**: Pre-vetted engineers, modern tech stacks, and the opportunity to work on impactful projects for U.S. clients from a Latin American base.

## Sources
1. [builtin.com](https://builtin.com/company/puzzle-consulting-services) – Company overview, office locations, work policy, and job listings
2. [builtin.com/jobs](https://builtin.com/company/puzzle-consulting-services/jobs) – Current open roles and descriptions
3. [puzzle.tech](https://www.puzzle.tech/) – Main website, value proposition, and talent platform
4. [puzzle.tech/aboutus](https://www.puzzle.tech/aboutus) – Mission, values, and community initiatives
5. [puzzle.tech/careers](https://www.puzzle.tech/careers) – Benefits and why talent chooses Puzzle

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