---
title: 'Scheduling & Intake Coordinator at Health Link'
canonical: 'https://feeny.ai/job/scheduling-intake-coordinator-health-link-south-bay-wa71ynghxsm4'
type: 'job'
last_seen: '2026-11-04'
---

# Scheduling & Intake Coordinator at Health Link

- **Company:** Health Link
- **Location:** South Bay
- **Posted:** 2026-10-23
- **Last confirmed live:** 2026-11-04
- **Apply:** https://job-boards.greenhouse.io/healthlink/jobs/5462962008

## Job description

Scheduling & Intake Coordinator – Home Health (South Bay)

South Bay, CA | Full-Time | $25–$32/hour + Full Benefits

Healthcare operations designed around people, systems, and impact.

At Health Link Home Health & Hospice, we believe great patient care starts with strong operations. For over 20 years, we’ve served the Bay Area with a focus on quality, responsiveness, and coordinated care. Our scheduling and intake teams are a critical part of that mission — they are the engine that keeps patient care moving.

We are seeking a Scheduling & Intake Coordinator to support our South Bay operations. This role is ideal for someone who is organized, proactive, calm under pressure, and motivated by meaningful, patient-centered work.

What Makes This Role Different

- Direct impact on patient care and clinician success
- Fast-paced, collaborative healthcare environment
- Structured systems with real-time leadership support
- Strong partnership with clinical, intake, and operations teams
- An established, stable agency with long-term growth
- A culture that values accountability, teamwork, and continuous improvement

## Compensation & Benefits

- $25–$32/hour (depending on experience)
- Medical, dental, vision, and life insurance
- 401(k) with employer matching
- Paid Time Off
- Opportunities for growth within a multi-branch organization
- Supportive leadership and team-based environment

## Your Role

- Coordinate and manage daily clinician schedules based on patient needs, clinical priorities, and staff availability
- Support intake processes including referral coordination, data entry, and case placement
- Partner closely with clinical leadership, business development, and operations teams
- Respond quickly and effectively to urgent scheduling changes, call-outs, and patient needs
- Communicate clearly with clinicians, patients, referral sources, and leadership
- Assist with timely initiation of care and visit coverage
- Proactively identify and resolve scheduling or intake barriers
- Support field staff to ensure patient care is never delayed

What Will Help You Succeed

- At least one year of scheduling or intake experience in home health, hospice, or healthcare operations (preferred)
- Strong organizational and time-management skills
- Ability to manage high call volume and competing priorities
- Comfort working in fast-moving, real-time operations
- Solid computer skills and ability to learn healthcare systems quickly
- Clear, professional communication skills
- Detail-oriented, reliable, and solution-focused mindset

## Qualifications

- Bachelor’s degree or equivalent healthcare operations experience preferred
- Minimum one year in healthcare scheduling, intake, or coordination role preferred
- Knowledge of medical terminology and healthcare compliance is a plus
- Strong customer-service orientation toward patients and clinicians

Work Environment

- Location: South Bay office (in person)
- Schedule: Monday–Friday; weekends as operationally needed
- Team-based office supporting active home health operations

Who This Role Is For

This role is ideal for someone who enjoys being at the center of operations, solving problems in real time, supporting clinicians, and playing a direct role in patient care delivery.

If you are proactive, organized, and motivated by meaningful healthcare work, we would welcome the opportunity to connect.

## About Health Link

## Company Overview
- **One-liner**: HealthLink organizes regional, self-funded provider networks and cost-management programs for employers and third-party administrators in Missouri, Illinois, and surrounding states.
- **Entity Type**: Private (subsidiary of publicly traded Elevance Health, Inc.)
- **Headquarters**: Saint Louis, Missouri, United States
- **Founded**: 1984
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Healthcare services – self-funded health plan networks and benefits administration support.
- **Target customers**: B2B – employers of all sizes, third-party administrators (TPAs), and payors of health benefits.
- **Mission / purpose**: To make health care access simple for employers by offering regional network advantages, flexible plan designs, and personalized support.

## Products & Services
- **HealthLink PPO**: A preferred provider organization network contracted specifically to serve Missouri and Illinois, with national wrap network solutions.
- **HealthLink Open Access**: An open access network option that supports employer-specific plan designs.
- **Wellness & Cost Management Programs**: A portfolio of wellness initiatives, high-cost claim management, provider transparency tools, and collective purchasing resources.
- **Specialty Insurance Products**: Life, disability, dental, vision, and workers’ compensation insurance marketed alongside core health plans.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (subsidiary of Elevance Health, Inc., a Fortune 50 company)
- **Key Metric**: Annual revenue of ~$25.7 million (latest estimate)
- **Notable Investors / Partners**: Parent company Elevance Health, Inc. (formerly Anthem, Inc.); works with a variety of TPAs and employer groups.
- **Growth Signals**: Headcount grew 8.5% year-over-year (30 employees, +4 people); active job postings on Greenhouse indicate continued hiring.

## Competitive Advantages
- **Regional focus**: Deeply contracted provider networks in Missouri and Illinois allow lower costs for employers without paying for nationwide coverage they don’t need.
- **Local, accessible team**: Small, dedicated staff who can quickly resolve issues across departments – positioned as an extension of the client’s business.
- **Self-funding expertise**: Helps employers of all sizes adopt self-funded plans, which can be exempt from many costly health reform provisions and offer more control over plan design and costs.

## Strategic Focus
- **Expanding self-funded solutions**: Continuing to promote self-funding as a viable option for employers, supported by flexible network options and cost-management tools.
- **Enhancing digital engagement**: Recent video series and wellness content (e.g., “eHouseCall” articles) aim to help members take charge of their health and benefits.
- **Strengthening TPA relationships**: Working closely with third-party administrators to deliver tailored network solutions.

## Why Work Here
- **Small, collaborative environment**: With ~30 employees, staff work closely across departments, offering a tight-knit culture and direct access to leadership.
- **Stability with backing**: As a subsidiary of Elevance Health, HealthLink offers the resources of a large parent company while maintaining a local, independent feel.
- **Work policy**: Not explicitly stated; roles appear to be office-based in St. Louis (HQ at 1831 Chestnut St).
- **Job opportunities**: Active openings listed on Greenhouse (job-boards.greenhouse.io/healthlink) for various functions including account management and support.

## Sources
1. [HealthLink About Page](https://www.healthlink.com/about/)
2. [HealthLink Why HealthLink](https://www.healthlink.com/about/why-healthlink)
3. [HealthLink Careers on Greenhouse](http://job-boards.greenhouse.io/healthlink)
4. [HealthLink Contact Sales Team](https://www.healthlink.com/employer/contact)
5. [HealthLink LinkedIn Profile](https://www.linkedin.com/company/healthlink-inc-)

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