--- title: 'Scrum Master at Itero Group' canonical: 'https://feeny.ai/job/scrum-master-itero-group-united-states-9cycsd4gp5wh' type: 'job' last_seen: '2026-10-16' --- # Scrum Master at Itero Group - **Company:** Itero Group - **Location:** United States - **Work type:** remote - **Posted:** 2026-10-12 - **Last confirmed live:** 2026-10-16 - **Apply:** https://job-boards.greenhouse.io/itero-group/jobs/5449944008 ## Job description ## About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals. We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package. Itero Group is seeking an experienced, hands-on Scrum Master II to support a software development team within a large-scale federal healthcare program. The ideal candidate will bring a practical understanding of Agile methodologies, strong facilitation and delivery coordination skills, and the ability to support a technical team operating within established sprint cycles and quarterly release schedules. This role requires someone who understands how to apply Agile principles to drive results rather than simply following processes. The Scrum Master will work closely with developers, business analysts, technical leadership, and the Product Owner to remove impediments, maintain delivery momentum, and promote continuous improvement. ## Key Responsibilities - Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement. - Support a cross-functional software development team operating in three-week sprints with quarterly release commitments. - Identify and remove impediments, manage dependencies, and help ensure sprint goals and delivery milestones are achieved. - Partner with the Product Owner, technical lead, developers, and business analysts to coordinate priorities, activities, and deliverables. - Track sprint progress, risks, dependencies, and team performance using Jira dashboards, metrics, and reporting tools. - Coordinate system demonstrations, including preparation, stakeholder communication, and execution. - Analyze Agile metrics and identify opportunities to improve team productivity, accountability, and delivery performance. - Support project coordination, status reporting, and administrative activities to maintain visibility into team progress. - Apply Agile and Scaled Agile practices within a structured delivery environment, balancing flexibility with established release requirements. - Collaborate with other Scrum Masters and PMO leadership to establish consistent Agile practices, reporting standards, and delivery processes. - Promote team collaboration, ownership, continuous improvement, and effective communication across technical and business stakeholders. Required Qualifications - Demonstrated experience serving as a Scrum Master supporting software development teams in an Agile environment. - Strong working knowledge of Scrum, Agile methodologies, and Scaled Agile concepts. - Experience supporting teams operating within fixed release schedules, enterprise delivery environments, or hybrid Agile frameworks. - Proven ability to facilitate Agile ceremonies, remove obstacles, and support successful sprint execution. - Hands-on experience with Jira, including sprint tracking, backlog management, dashboards, metrics, and reporting. - Experience analyzing team performance metrics, identifying delivery risks, and communicating progress to stakeholders. - Strong organizational, facilitation, problem-solving, and stakeholder management skills. - Proficiency with Microsoft Office applications. - Ability to work independently, manage multiple priorities, and collaborate effectively with technical and business teams. - Practical, results-oriented approach to Agile delivery with the ability to adapt processes to meet team and program needs. ## Preferred Qualifications - Experience supporting federal government or healthcare technology programs. - Familiarity with CMS, Medicare, healthcare claims processing, or medical policy systems. - Experience supporting mainframe, legacy application development, or enterprise modernization initiatives. - Exposure to batch processing systems and complex enterprise application environments. - Experience working within a Project Management Office (PMO) or supporting Agile process standardization across multiple teams. - Background in project coordination, delivery reporting, or traditional project management activities. Technical Environment The Scrum Master will support a software development team responsible for enterprise applications and legacy systems within a federal healthcare environment. The team operates in three-week sprint cycles with established quarterly releases. While deep technical development or mainframe expertise is not required, candidates should be comfortable collaborating with technical teams, understanding development activities at a high level, identifying dependencies, and coordinating delivery timelines. Agile certifications are not required. Relevant hands-on experience, sound judgment, adaptability, and demonstrated success supporting software delivery are the primary considerations. ## About Itero Group Itero Group is a women-owned small business focused on delivering innovative technology solutions and consulting services to commercial and government clients. We are committed to providing exceptional service, fostering collaboration, and helping our clients achieve meaningful business outcomes. Itero Group is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants. If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you! ## Benefits at Itero Group At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: - Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs. - Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service. - Retirement Savings: 401(k) plan with company match and auto-enrollment. - Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance. - Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually. - Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance. Join us and enjoy a benefits package designed with you in mind! Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation. ## About Itero Group ## Company Overview - **One-liner**: Itero Group is a women-owned small business that simplifies complex transformations by aligning strategy, people, process, data, and technology for private and government sector clients. - **Entity Type**: Private - **Headquarters**: Harrisburg, Pennsylvania, United States - **Founded**: 2017 - **Founders**: Erin McKenzie-Brahms (CEO), Mark Brahms (President), Jim Bailoni (CFO), Teresa Bailoni ## Core Business - **Primary industry/industries**: IT Services and IT Consulting, Digital Transformation, Program/Project Management, Agile Consulting - **Target customers**: Federal government agencies, private sector enterprises, and mid-market organizations (B2B, Enterprise, Government) - **Mission or purpose statement**: To deliver measurable outcomes and transformative value for clients while fostering a culture of integrity, empathy, and respect. ## Products & Services For each major offering: - **[Strategic Enablement]**: Advisory service providing clarity, structure, and organizational alignment to launch, scale, or recover transformation efforts. Includes governance frameworks, Agile leadership, AI readiness evaluations, and cross-functional workforce strategies. - **[Accelerated Execution]**: High-velocity delivery teams that build and deploy custom applications, automate workflows, and deliver insight-driven dashboards using proven frameworks. Co-owns outcomes with clients. - **[Assessment & Planning]**: Evaluation of current state, goal definition, and creation of a clear path forward for digital transformation initiatives. - **[Technology Development]**: Custom workflows and platform builds that scale, leveraging partners like Salesforce, ServiceNow, and Functionize (AI-powered QA). - **[Process Optimization]**: Consulting to ensure delivered solutions are adopted and sustainable, including training and support. - **Change Management**: Aligns stakeholders and prepares organizations to move together, turning transformation goals into real outcomes. - **SAFe® Consulting**: Helps enterprises adopt and scale the Scaled Agile Framework (SAFe®) for faster delivery and enterprise agility. - **Salesforce & ServiceNow Implementation**: Partners with these platforms to accelerate implementations, automate workflows, and turn data into action. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company). - **Key Metric**: Annual Revenue — Not publicly available. Total Funding — Not applicable (bootstrapped/founder-funded). - **Notable Investors/Partners**: Partners include Salesforce, ServiceNow, Functionize (AI testing). Client base includes federal agencies and private enterprises. - **Growth Signals**: Listed as "active" with robust hiring for technical roles (Desktop Support Administrator, Technical Project Manager). Named a "Great Place to Work" for 5 consecutive years (certified through 2023 at least). 4,482 LinkedIn followers (+164.9% yearly growth). Recent news includes leadership additions (COO Roger Harman in 2023, VP Client Delivery James Mitchell in 2023, VP Client Services Amie Carabetta in 2022). ## Competitive Advantages - **Certified Women-Owned Small Business (WOSB)**: Gives them unique access to federal government contract preferences and set-asides. - **Mission-First Hybrid Model**: Operates with the efficiency and speed of a private company while serving the federal sector, a blend few competitors match. - **Comprehensive "One-Stop Shop"**: Covers the full transformation lifecycle from strategic planning through technical delivery, change management, and training — reducing client friction. - **Certified Great Place to Work (5 years)**: Proven employee satisfaction culture, a differentiator for talent in the competitive consulting market. - **Diverse, Experienced Leadership Team**: Leadership includes deep expertise across technology, business, and government sectors, fostering a collaborative and purpose-driven culture. ## Strategic Focus - **People, Culture & Values**: Emphasis on caring about employees, fostering an inclusive, collaborative culture, and giving back (Women in Tech, Veterans, community causes). - **Partnership Ecosystem**: Deepening relationships with Salesforce and ServiceNow, while expanding into AI-driven testing (Functionize). - **Federal & Enterprise Growth**: Leveraging WOSB certification to capture more government contracts while maintaining private sector client work. - **Agile & AI Readiness**: Integrating AI readiness evaluations into consulting, indicating a forward-looking, tech-forward service strategy. ## Why Work Here - **Culture**: Voted a "Great Place to Work" for 5 consecutive years. Core pillars: integrity, innovation, inspiring excellence, respecting the team, driving results, and having fun. - **Hybrid/Remote**: "Hybrid team" model (as stated on LinkedIn) with flexibility. - **Benefits**: Comprehensive medical, dental, vision insurance; 401(k) with 50% company match; PTO; spending accounts; educational opportunities; a formal bereavement policy. - **Company Values in Action**: Has a Diversity & Inclusion Committee, a Community Impact Committee focused on Women in Technology and Veteran Service organizations, donated over $32,500, volunteered 150+ hours, and supports K9s for Warriors (service dogs for veterans). - **Employee Well-being**: Leadership is deeply committed to supporting employees professionally and personally. High employee ratings: Work-Life 4.6/5, Compensation 4.5/5, Culture 4.7/5 overall (31 reviews on LinkedIn). - **Impactful Work**: Teams work on high-stakes digital transformations for federal and private clients, offering project variety and meaning. - **Career Growth**: Active investment in talent development, learning, and internal mobility. ## Sources 1. [iterogroup.com](https://www.iterogroup.com/) 2. [iterogroup.com/who-we-are](https://www.iterogroup.com/who-we-are) 3. [iterogroup.com/careers](https://www.iterogroup.com/careers) 4. [linkedin.com/company/itero-group-llc](https://www.linkedin.com/company/itero-group-llc) 5. 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