---
title: 'SDE II - Frontend at Netomi'
canonical: 'https://feeny.ai/job/sde-ii-frontend-netomi-gurugram-hp43kpgfwsd5'
type: 'job'
last_seen: '2026-09-11'
---

# SDE II - Frontend at Netomi

- **Company:** Netomi
- **Location:** Gurugram, India
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-05
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/netomi/4fbdaf57-644a-47a6-9248-88fc0bf4a2dd

## Job description

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

Netomi is a Y-Combinator and VC-backed Artificial Intelligence company that sits at the intersection of two rapidly developing fields: AI and customer service. Our clients include Fortune 1,000 companies. Our artificial intelligence platform gives customer service teams the ability to activate, manage & train their AI to deliver an experience that delights consumers and turns customer service into a competitive advantage.

We care about building a company that not only has the best technology and product on the market but also provides superior service to our customers.

Job Description:

We are looking for a skilled Frontend Engineer with strong expertise in modern JavaScript frameworks, hands-on experience in building scalable and responsive web applications, and a solid understanding of frontend architecture, performance optimization, and UI/UX best practices.

## Responsibilities

- Ownership of key UI modules
- Own front-end build and test systems
- Ensure the technical feasibility of UI/UX designs and implement them.
- Translating designs and wireframes into high-quality code
- Building reusable components and front-end libraries for future use
- Working with Backend, Data Science and DevOps engineers for API implementation and design.
- Optimize UI application for optimal performance and scalability

## Requirements

- 3-5 years experience in building UI heavy features, preferably for a highly used B2B SaaS application
- Mastery of JavaScript or TypeScript, HTML5 and CSS3
- Hands-on experience with [Vue.js](http://Vue.js) or React.
- Knowledge of NodeJS as a backend for web applications is a plus
- Great knowledge of common web services technologies such as GraphQL, REST and Web Hooks.
- Experience with one or more unit, component and integration testing tools such as Jasmine, Karma, Jest, Mocha, [Cypress.io](http://Cypress.io) etc.
- Great knowledge of UI code compilation, packing and distribution management
- B.E. or [B.Tech](http://B.Tech) in Computer Science or related fields

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

## About Netomi

## Company Overview
- **One-liner**: Netomi is an enterprise agentic AI platform that powers autonomous customer experiences across chat, email, and voice for the world’s most demanding brands.
- **Entity Type**: Private (Series C, $110M raised in April 2026)
- **Headquarters**: San Mateo, California, United States
- **Founded**: 2016
- **Founders**: Puneet Mehta

## Core Business
- **Primary industry**: Enterprise AI / Customer Experience (CX) – Agentic AI platform
- **Target customers**: B2B, large enterprises (Fortune 500) with complex, high-volume customer service needs
- **Mission or purpose**: To be the intelligence layer for digital experiences, enabling brands to deliver effortless, outcome-driven customer journeys by embedding AI directly into every touchpoint.

## Products & Services
- **Netomi Agentic AI Platform**: A full-stack agentic AI solution that autonomously resolves customer issues across chat, email, and voice. It includes an Agentic Studio for building and governing AI agents, multi-layer observability, and deterministic controls. The platform moves AI upstream to engage customers before problems reach support.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual Revenue of $47.3M (latest fiscal year); Total Funding of $147.5M (across 5 rounds, including $110M Series C in April 2026)
- **Notable Investors/Partners**: WndrCo, Accenture Ventures, Adobe Ventures (Adobe features Netomi on its homepage); strategic integrations with Microsoft (Azure, Dynamics 365, Marketplace)
- **Growth Signals**: 23.2% year-over-year headcount growth (215 employees); 190% increase in job postings year-over-year; major customer wins include Delta Air Lines, United Airlines, MetLife, Paramount, DraftKings, NBA, Ingram Micro; deep integration with Adobe and Microsoft ecosystems.

## Competitive Advantages
- **Deterministic governance with agentic autonomy**: Unlike many AI platforms, Netomi combines autonomous decision-making with strict business rules, governance, and observability – critical for regulated industries.
- **Proven at massive scale**: Deployed in the highest-stakes environments (airlines, finance, sports) with full resolution and no escalation.
- **Embedded, not bolted-on**: AI is woven into the customer journey across all digital assets, enabling proactive and preemptive experiences rather than reactive support.
- **Strong partner ecosystem**: Backed by Adobe Ventures and Accenture, with deep integrations into Adobe Experience Cloud and Microsoft Azure/Dynamics 365.

## Strategic Focus
- **Current priorities**: Scaling enterprise adoption of agentic AI for CX; deepening integrations with Adobe and Microsoft; expanding into new verticals and geographies; building out the “Agentic Delivery” team to accelerate deployment.
- **Direction**: Moving from “AI as a feature” to “AI as the fabric of the experience” – embedding intelligence across every brand touchpoint.

## Why Work Here
- **Culture**: Strong culture score (4.7/5 on employer reviews), high career development rating (4.8/5). Emphasis on innovation, autonomy, and impact.
- **Remote/hybrid policy**: Remote-first for many roles; offices in San Mateo (HQ), Toronto, Canada; Gurugram, India. Open positions explicitly list “Remote – Full-time” for India and Canada.
- **Notable perks**: Opportunity to work on cutting-edge agentic AI at scale with top-tier enterprise clients; strong emphasis on learning (leadership from Adobe, Accenture); diverse, global team (57% India, 13% US, 11% Canada).
- **Engineering culture**: Heavy investment in AI, data science, and infrastructure (tech stack includes Python, Kotlin, TensorFlow, Snowflake, Kubernetes, etc.). Open roles in product engineering, data science, QA, DevOps, and agentic solutions.

## Sources
1. [netomi.com](https://www.netomi.com/) – Company homepage, product overview
2. [jobs.lever.co/netomi](https://jobs.lever.co/netomi) – Careers page, job listings, remote policy
3. [netomi.com/careers](https://www.netomi.com/careers) – Careers overview
4. [netomi.com/about](https://www.netomi.com/about) – About page, mission, investors
5. [linkedin.com/company/netomi](https://linkedin.com/company/netomi) – LinkedIn company page (employees, funding, customer logos, recent posts)
6. [craft.co/netomi](https://craft.co/netomi) – Company profile with revenue, funding, headcount, tech stack, reviews

## Other roles at Netomi

- [Principal Account Manager, Strategic Accounts](https://feeny.ai/job/principal-account-manager-strategic-accounts-netomi-new-york-9xdxcvawr43a) — New York, NY
- [Staff Agentic AI Engineer - Marketing](https://feeny.ai/job/staff-agentic-ai-engineer-marketing-netomi-toronto-north-9pjdc7ka05zr) — Toronto/north, United States
- [Agentic Engineer Level II/III](https://feeny.ai/job/agentic-engineer-level-ii-iii-netomi-india-xrgfgs7ng3sw) — India
- [Principal Customer Architect](https://feeny.ai/job/principal-customer-architect-netomi-remote-82hd76vq52pw)
- [Senior Customer Architect](https://feeny.ai/job/senior-customer-architect-netomi-remote-t9bfx55s9se0)
- [Human Resources Business Partner](https://feeny.ai/job/human-resources-business-partner-netomi-san-mateo-zazwxq53x6hw) — San Mateo, CA
- [Prompt Engineer](https://feeny.ai/job/prompt-engineer-netomi-toronto-6bkf0z5ws2ec) — Toronto, Canada
- [Senior Data Scientist (Agentic Solutions)](https://feeny.ai/job/senior-data-scientist-agentic-solutions-netomi-india-1ktbq7209sgv) — India
- [UX Researcher](https://feeny.ai/job/ux-researcher-netomi-toronto-21946wcw7745) — Toronto, Canada
- [Staff Product Designer](https://feeny.ai/job/staff-product-designer-netomi-gurugram-4vmt7jfj8yak) — Gurugram, India