---
title: 'SDET (Noida, India) at Level AI'
canonical: 'https://feeny.ai/job/sdet-noida-india-level-ai-noida-p1wg9s0jbnsg'
type: 'job'
last_seen: '2026-09-12'
---

# SDET (Noida, India) at Level AI

- **Company:** Level AI
- **Location:** Noida, India
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-09-24
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/levelai/55678283-3e23-46f0-baaa-48b91b5ff6ea

## Job description

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionises customer engagement by transforming contact centres into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organisations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.

We are a fast-growing startup looking for a top-notch QA Engineer for the Noida Location with a proven track record of building test automation for an enterprise product. You will be at the core of every new feature, every product decision, and every touchpoint of our users. You will directly work with a small, experienced team of technologists to identify and solve a new set of problems. Our team is composed of leaders from Amazon Alexa, Zoho, Facebook, and other tech companies. If you are a problem solver and enjoy thinking creatively, you would love to be on this team!!

Competencies: Python/Java, Selenium, Cucumber, Rest Assured,  Postman, JMeter, Jenkins, Load Testing, Regression Testing, Database Testing (SQL, MongoDB), Performance Testing, Automation Testing (Required Strong experience), Manual Testing, Familiarity with AI-powered testing platforms (e.g.,  Testim, Mabl, Cursor, Copilot, ChatGPT for test case generation)

What you’ll get to do at Level AI (and more as we grow together):

- Define, develop and implement test requirements for data pipelines and product features.
- Product and data expert with deep understanding of all user scenarios.
- Work cross-functionally with developers to gather input on test scenarios.
- Assess overall product quality and define a strategy to deliver high-quality features.
- Develop new automated tests and set up automation testing frameworks to reduce the time to release product features.
- Developing a framework to do load and stress testing of features.
- Plan, execute, monitor, and validate testing processes.
- Supporting manual functional testing, such as creating and executing test cases when required.
- Developing new builds and release pipelines for automation testing.
- Correcting build errors and maintaining formal release records to track release content.

We'd love to explore more about you if you have

- 2 to 4 years of experience
- Experience with generative AI for test case design and automation script scaffolding.
- Familiarity with data-driven and model-based testing approaches.
- Exposure to observability and monitoring tools (Datadog, Grafana, ELK, OpenTelemetry) for proactive defect detection.
- Strong debugging skills
- Extensive experience in thorough testing of new data pipelines and complexities tailored to individual customer needs.
- Experience with Web application standards and APIs. Hands-on experience with API testing tools like Postman.
- Strong knowledge of the SaaS model/cloud-delivered application testing.
- Experience with Test and defect management tools.
- Experience working with latest tools and frameworks in test automation, such as Selenium, Cucumber, Katalon Studio, RestAssured/SoapUI, etc.
- Excellent analytical and program solving skills, excellent written and oral communication, self-starter, and highly motivated.

To learn more visit : https://thelevel.ai/Funding : https://www.crunchbase.com/organization/level-aiLinkedIn : https://www.linkedin.com/company/level-ai/

## About Level AI

## Company Overview
- **One-liner**: Level AI is a customer experience platform that scores every customer interaction, deploys AI voice agents, and turns conversations into actionable insights for enterprise contact centers.
- **Entity Type**: Private (Series C, $74.4M total funding)
- **Headquarters**: Mountain View, California, United States (with an office in New Delhi, India)
- **Founded**: 2018
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Customer Experience (CX) Platform / AI-Powered Contact Center Software
- **Target customers**: B2B, Enterprise (Fortune 500 healthcare, financial services, and retail environments)
- **Mission or purpose statement**: To help enterprise contact centers automate quality management, assist and coach agents, and understand the voice of the customer at 100% coverage.

## Products & Services
- **Quality Management**: Scores 100% of conversations across channels to standardize quality at scale.
- **AI Virtual Agents**: Deploys AI voice agents for triage to resolution, automating complex workflows.
- **Voice of the Customer**: Extracts insights from every interaction to inform product, operations, and strategy.
- **Assist**: Provides real-time AI or manager help to agents during calls.
- **Analytics 360**: Delivers customer and team intelligence dashboards.
- **Screen Recording**: Monitors agents in real time.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue of $15M (LinkedIn estimate); Total Funding of $74.4M
- **Notable Investors/Partners**: Battery Ventures (led Series A & B), Eniac Ventures (led Seed), Adams Street Partners (led Series C). Customers include Wayfair, Smartsheet, Chime, Gusto, and SwissRe.
- **Growth Signals**: 162 employees (+8.8% YoY); processes 4 trillion tokens and analyzes 1 billion+ customer interactions per year; serves enterprises with a combined $500B in market cap; LinkedIn followers grew +40.1% in the last year.

## Competitive Advantages
- **Proprietary AI Architecture**: Uses seven task-specific models for customer experience that are up to 49x more cost-efficient, 4x faster, and with accuracy on par with frontier LLMs.
- **Unified Intelligence Layer**: Every function (QA, coaching, automation, analytics) learns from the same customer conversation data, creating a continuous improvement loop.
- **Enterprise-Grade Compliance**: ISO 27001, HIPAA, SOC2, PCI, and GDPR certified.
- **High Product Satisfaction**: 4.8/5.0 product rating (199 reviews).

## Strategic Focus
- **Deepening Enterprise Penetration**: Targeting high-volume, high-stakes customer operations in regulated industries (healthcare, financial services, retail).
- **AI Model Development**: Continuing to build and refine domain-specific models rather than relying on general-purpose LLM wrappers.
- **Global Expansion**: Growing engineering presence in India (Noida, Bangalore) while maintaining US headquarters.

## Why Work Here
- **Impact & Ownership**: Employees take on big projects single-handedly and make a direct impact. The company "ships fast and owns the outcome."
- **Cutting-Edge AI Work**: Engineers work on state-of-the-art NLP, speech, and machine learning problems at scale (4 trillion tokens processed per year).
- **Growth Culture**: Described as "learning and growing…fast," with a focus on hiring exceptional talent.
- **Remote/Hybrid Policy**: Some roles are listed as remote (e.g., Senior Backend Engineer - AI Agents), while others are on-site (Bay Area, California, or Noida/Bangalore, India).
- **Compensation & Culture**: Employer rating of 3.8/5.0 (98 reviews), with work-life balance at 3.5, compensation at 3.6, and culture at 3.5.
- **Open Roles**: Focus on senior engineering positions (ML, NLP, Backend, SRE) and finance.

## Sources
1. [thelevel.ai](https://thelevel.ai)
2. [thelevel.ai/careers](https://thelevel.ai/careers)
3. [thelevel.ai/about-us](https://thelevel.ai/about-us)
4. [linkedin.com/company/level-ai](https://www.linkedin.com/company/level-ai)
5. [jobs.lever.co/levelai](https://jobs.lever.co/levelai)

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