---
title: '(Seasonal Sales Associate, Part-Time) Experience Editor, London at Glossier'
canonical: 'https://feeny.ai/job/seasonal-sales-associate-part-time-experience-editor-london-glossier-london-3zd38812xxh7'
type: 'job'
last_seen: '2026-09-14'
---

# (Seasonal Sales Associate, Part-Time) Experience Editor, London at Glossier

- **Company:** Glossier
- **Location:** London, United Kingdom
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-14
- **Apply:** https://boards.greenhouse.io/glossier/jobs/8179465?gh_jid=8179465

## Job description

## Overview

Glossier is a people-first beauty company on a mission to give everyone a voice through beauty. As an Experience Editor, you sit at the heart of our brand activations and store experience - the primary storyteller and point of contact guiding guests through every touchpoint, from the moment they step into the space to the moment they leave, product in hand and story to tell.

This holiday season, we're bringing our brand activation and store operation together into one seamless guest journey. You'll be trained across both worlds: the immersive, performance-driven activation space and the day-to-day rhythm of the store floor - moving fluidly between them so that every guest, whether they're queuing for an experience or shopping for a product, gets a cohesive, memorable, and uniquely Glossier moment.

Our north-star values are Human, Curious, Playful, and Helpful, and our mission is to become the Most Loved Lifestyle Brand in the World. Joy is our language - and you'll help set that tone for guests and teammates alike.

Main Responsibilities

Guest & Experience Leadership

- Serve as the primary point of contact for all guests, welcoming and engaging with them as they immerse themselves in the activation and store experience.
- Set the "stage" for every visit - maintaining exceptional presence and enthusiastically guiding guests through the space in a professional, engaging demeanor.
- Deliver outstanding improv and guest participation, modeling professionalism at all times, including within performance space per prescribed guidelines and training.
- Lead inclusive, interactive product engagement with demonstrations, applications, recommendations, and routine-building - with a hospitality mindset.
- Lead meaningful customer interactions during events such as master classes, promotional activations, brand activation moments, and other in-store initiatives.
- Prioritize the guest experience at all times, whether guest-facing or not, to ensure a world-class, memorable encounter with the brand.
- Build lasting guest relationships post-visit and secure marketing emails in order to sustain ongoing brand engagement.

Operations & Teamwork

- Oversee queues, guest inquiries, and sales transactions, processing all POS transactions accurately.
- Resolve guest service issues by promptly partnering with leadership, exercising discretion and independent judgment.
- Maintain space cleanliness and manage inventory across both activation and store environments.
- Foster a team culture of camaraderie, collaboration, and joy
- Actively participate in visual projects and event set-up (new display activations, floor moves, product launches, brand events).
- Uphold uniform and presentation standards, and support an inclusive space free from discrimination, harassment, bullying, and intimidation.
- Act as a brand and product ambassador, fully versed in the Glossier portfolio and experience, supporting new hires and cross-training team members.

## Qualifications

- Prior experience with brand activations, experiential events, or theatre required - a background in live, guest-facing performance is a strong plus.
- 2+ years in fast-paced retail or hospitality preferred.
- Friendly, welcoming, outgoing, and able to demonstrate guest-focused engagement at all times.
- Comfortable with repetitive tasks and adherence to scripted dialogue or guidelines.
- Outstanding communication skills, able to engage with guests from all over the world.
- Passion for creating memorable experiences through meaningful personal interactions.
- Highly adaptable, an impeccable multitasker, thriving in fast-paced, minimal-supervision environments.
- A true collaborator, driven by teamwork, who brings positivity and initiative to group settings.
- Patient, open-minded, resourceful, and able to troubleshoot with ease.
- Prior experience with POS or inventory management systems is a plus.
- Able to work a flexible schedule, including evenings, weekends, and holidays.
- Able to stand for long periods and work in all weather conditions.
- Fluency in additional languages is a strong plus.

[Click here to view the candidate privacy policy under FAQ's](https://life.glossier.com/)

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

## About Glossier

## Company Overview
- **One-liner**: Glossier is a direct-to-consumer beauty brand that builds skincare, makeup, bodycare, and fragrance products inspired by real people and their routines.
- **Entity Type**: Private (Venture-backed; last known round: Series E, July 2021)
- **Headquarters**: New York, New York, United States
- **Founded**: 2014
- **Founders**: Emily Weiss (Founder, Executive Chairwoman)

## Core Business
- Primary industry: Personal Care Product Manufacturing / Beauty & Cosmetics
- Target customers: B2C (primarily direct-to-consumer online, plus retail partnerships with Sephora and pop-ups)
- Mission statement: “Skin First. Makeup Second.” — beauty built to be accessible, uncomplicated, and celebratory of individuality.

## Products & Services
- **Skincare**: Cleansers, moisturizers, serums, and masks (e.g., Milky Jelly Cleanser, Solution, Priming Moisturizer)
- **Makeup**: Lip products (Balm Dotcom, Lip Glaze), complexion (Stretch Concealer, Wowder), eyes (Lash Slick, Boy Brow)
- **Bodycare**: Body lotions, washes, and the new Body Spritz (hair + body mists)
- **Fragrance**: Signature scents (You, Fleur, Orange Blossom Neroli) and limited collaborations (e.g., Magnolia Bakery Banana Pudding Balm Dotcom)
- **Retail Experience**: Permanent stores in select US cities (NYC, LA, etc.) and international pop-ups (Paris, London)

## Market Standing
- **Valuation**: Not publicly disclosed (last primary round in 2021 was Series E at a reported valuation of ~$1.8B, though current valuation may differ)
- **Key Metric**: Annual revenue – conflicting reports: $275M (RocketReach) or $227.8M in 2025 (LinkedIn). [rocketreach.co](https://rocketreach.co/glossier-inc-profile_b54abfcff6d28e0c)
- **Total Funding**: $266.4M across 5 rounds
- **Notable Investors**: Tiger Global Management, Sequoia Capital, Thrive Capital, IVP, Index Ventures, Lone Pine Capital
- **Growth Signals**: New CEO Colin Walsh (former Procter & Gamble exec) appointed October 2025; expansion into fragrance with Body Spritz; international retail partnership with Sephora in France; continued WNBA partnership; new product drops (e.g., limited-edition basketballs, Lip Glaze with KATSEYE). [linkedin.com](https://www.linkedin.com/company/glossier)

## Competitive Advantages
- **Strong Brand Community**: Built from the ground up via the blog Into The Gloss; loyal customer base that co-creates product feedback.
- **Skin First Philosophy**: Differentiates from traditional makeup-first brands; emphasizes skincare as the foundation.
- **Design & Customer Experience**: Thoughtful packaging, retail spaces, and a highly curated digital experience.
- **Direct-to-Consumer Model**: Allows for deep margin control and customer data ownership; supplemented by strategic retail partnerships.

## Strategic Focus
- **Product Expansion**: Growing fragrance and body care lines; entering new categories (e.g., Body Spritz).
- **International Growth**: Expanding physical retail in Europe (France) and other markets.
- **Omnichannel Presence**: Balancing DTC with selective wholesale (Sephora) and owned stores.
- **Brand Partnerships**: Collaborations with culturally relevant partners (WNBA, KATSEYE, Magnolia Bakery) to drive buzz.
- **Talent & Culture**: Recent CMO hire (Nicole Solórzano) and focus on leadership stability post-founder transition.

## Why Work Here
- **Culture**: “Beauty about you” ethos; inclusive, design-forward, and community-driven. Emphasis on individuality and fun.
- **Work Policy**: Retail/store roles are on-site; corporate roles appear hybrid (HQ in NYC). Remote options not widely advertised.
- **Perks & Compensation**: Salary ranges provided for some roles (e.g., Coordinator ~$55K, Editor ~$72K, Product Development ~$73K). [rocketreach.co](https://rocketreach.co/glossier-inc-profile_b54abfcff6d28e0c)
- **Engineering & Product Culture**: Tech stack includes Shopify, React, Looker, Figma, GitHub, and modern tools; small but dedicated technical team (~9 people). Focus on e-commerce and data-driven decisions.
- **Employee Sentiment**: Overall rating 3.1/5 (342 reviews) – work-life balance 3.1, compensation 3.3, culture 3.0, career development 2.4. [rocketreach.co](https://rocketreach.co/glossier-inc-profile_b54abfcff6d28e0c)
- **Current Openings**: 18 active jobs as of mid-2026, including Store Director, Key Lead, Vice President of Product, and part-time Sales Associates. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/glossier)

## Sources
1. [glossier.com](https://www.glossier.com/)
2. [life.glossier.com](https://life.glossier.com/)
3. [linkedin.com](https://www.linkedin.com/company/glossier)
4. [rocketreach.co](https://rocketreach.co/glossier-inc-profile_b54abfcff6d28e0c)
5. [leadiq.com](https://leadiq.com/c/glossier/5a1d973a2300005e0085c766)
6. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/glossier)

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