---
title: 'Security Engineer at Redo'
canonical: 'https://feeny.ai/job/security-engineer-redo-redo-headquarters-y95pxpkz0hxp'
type: 'job'
last_seen: '2026-09-08'
---

# Security Engineer at Redo

- **Company:** Redo
- **Location:** Redo Headquarters
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2025-08-14
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.gem.com/redo/am9icG9zdDp_5zvlsjAEj_AjBW4PVCro

## Job description

Redo is building the most comprehensive platform for ecommerce growth. We help merchants personalize every step of the buyer journey to maximize profit and lifetime value. From returns to warranties, order tracking, post-purchase comms, and beyond, our AI-native suite replaces fragmented point solutions with a unified platform that boosts customer experience, retention, and revenue.

Position Title: Security Architect

Position Overview: We are seeking a talented Security Architect to join our team at Redo. In this role, you will take ownership of designing and growing our security architecture, security compliance, and risk management strategy. You will champion security best practices across engineering, product, and legal functions, and lead efforts to ensure threats are proactively identified and mitigated.

Responsibilities:

- Establish and evolve Redo's security architecture across infrastructure, applications, and data flows
- Partner with engineering and product to embed security by design and default throughout our development lifecycle
- Lead threat modeling, risk assessments, and architectural reviews for new features and systems
- Design and implement tools and processes for security monitoring, incident detection, response, and prevention
- Define and drive secure coding standards, development workflows, and security automation
- Educate and influence teams across the company on security principles and secure development practices
- Lead internal compliance initiatives aligned with relevant security frameworks and policies

Qualifications:

- 4+ years experience architecting secure systems in cloud-native environments (e.g., AWS, GCP, Azure)
- Proven track record of building security programs and practices in high-growth product companies
- Deep knowledge of threat modeling, system hardening, incident response, and security tooling
- Strong programming or scripting skills; familiarity with infrastructure-as-code tools such as Terraform or CDK
- Excellent communication and collaboration skills, able to work effectively with product, legal, and engineering partners
- Demonstrated ability to operate autonomously while offering mentorship and guidance to others

Preferred Qualifications:

- Security leadership experience in early-stage or fast-growing startup environments
- Familiarity with SaaS-relevant compliance frameworks (e.g. SOC 2, GDPR, ISO 27001)
- Experience securing IaC and CI/CD pipelines with infrastructure security best practices
- Contributions to open-source security tooling or industry security standards initiatives

Redo benefits and perks:

- Opportunity to work with a dynamic and innovative team in the fast-growing e-commerce industry
- Career growth and advancement
- On-site gym with showers, pickleball, and basketball
- Flexible PTO & company holidays
- Redo perks, monthly allowance to make purchases from ecommerce stores to support both existing and potential customers
- Company HSA contributions
- Weekly lunches & fully stocked break room
- $100 monthly babysitting perk reimbursement
- Office is minutes from biking and running trails

## About Redo

## Company Overview
- **One-liner**: Redo is an AI-powered commerce platform that turns post-purchase friction—returns, exchanges, order tracking, and support—into revenue for ecommerce brands, offered free to merchants.
- **Entity Type**: Private (Series B, Unicorn)
- **Headquarters**: Draper, Utah, United States
- **Founded**: 2020
- **Founders**: Tay Brown (original founder), Sterling Snow (Co-Founder & CEO, joined September 2023)

## Core Business
- **Primary industry**: Ecommerce software / Post-purchase automation
- **Target customers**: B2B; ecommerce merchants and brands (4,500+ brands on platform)
- **Mission or purpose statement**: To consolidate the post-purchase tech stack, save merchants money and time, and provide a premium experience that increases customer lifetime value.

## Products & Services
- **Returns & Claims**: AI-driven self-service returns and exchanges that reduce return rates by 38% and increase exchange rates by 43%.
- **Order Tracking** (via Malomo acquisition): Branded, proactive order tracking pages that drive upsells and customer engagement.
- **AI Sales & Support**: Personalized AI chatbots and SMS/email flows that resolve 80% of support tickets automatically.
- **Email & SMS Marketing**: Cart recovery and post-purchase campaigns; AI SMS abandonment messages perform 3x better than regular messages.
- **Checkout Optimization**: A/B testing, one-click upsells, and conversion rate tools.
- **Package Protection**: Optional return coverage at checkout ($1–$2 per order) that generates revenue for merchants.
- **Managed Fulfillment**: Warehouse dashboard with real-time inventory, SLA tracking, and reverse logistics.
- **Warranties**: Extended warranty offerings for shoppers.
- **International Returns** (via ReturnBear acquisition): In-region return hubs across 100+ countries.
- **Agentic Commerce**: AI-driven personas for personalized post-purchase engagement.

## Market Standing
- **Valuation/Market Cap**: $1.25 billion (June 2026, unicorn status)
- **Key Metric**: Total Funding of $107M+ (across 3 rounds); annual revenue estimated at $13.7M (source: Wellfound/LinkedIn data)
- **Notable Investors/Partners**: Smash Capital (lead Series B), Pelion Venture Partners (lead Series A & Seed), Cervin Ventures; 26 total investors including 12 institutions.
- **Growth Signals**: 276 employees (+158.5% YoY); acquired Malomo (2025) and ReturnBear (2026); 4,500+ brands on platform; 1,750+ merchants using multiple products; launched EU Digital Withdrawal compliance portal.

## Competitive Advantages
- **Free platform**: No SaaS fees for merchants; revenue comes from optional shopper-paid return coverage, aligning incentives with merchant success.
- **All-in-one post-purchase suite**: Consolidates returns, tracking, support, marketing, fulfillment, and warranties into a single platform, reducing tech stack complexity.
- **AI-first approach**: Agentic AI, automated support, and personalized marketing deliver measurable improvements (e.g., 38% lower return rate, 80% support resolution).
- **Aggressive acquisition strategy**: Malomo (order tracking) and ReturnBear (international returns) extend moat and lock in merchants.
- **Unicorn status & rapid scaling**: $1.25B valuation and 158% headcount growth signal strong market traction and investor confidence.

## Strategic Focus
- Continued expansion of the “commerce OS” by adding more integrated products (agentic commerce, cross-border logistics).
- Compliance innovation (e.g., EU withdrawal button) to serve international merchants.
- Deepening AI capabilities to automate more of the post-purchase journey.
- Scaling the free-to-merchant model to capture a larger share of ecommerce transaction volume.

## Why Work Here
- **Culture**: Described as “not for everyone” – the careers page seeks people who push limits, set ambitious goals, and thrive on outsized rewards for outsized contribution ([redo.com/careers](https://redo.com/careers)).
- **Growth opportunity**: Join a unicorn startup that grew headcount 158% YoY; roles span sales, engineering, product, design, and operations across 7 countries.
- **Work environment**: Offices in Draper, UT and Henderson, NV; hybrid/remote policy not explicitly stated, but distributed workforce across US, Australia, Canada, Finland, Argentina, and more suggests flexible arrangements.
- **Engineering & tech stack**: Modern stack (Shopify, React, Python, TypeScript, Node.js, GraphQL, Snowflake, dbt, OpenAI, Figma, etc.) – strong learning environment for engineers.
- **Notable perks**: Early-stage equity opportunity (unicorn valuation), exposure to cutting-edge AI and ecommerce trends, and a mission-driven team focused on merchant success.

## Sources
1. [redo.com](https://redo.com/) – Product offerings, brand stats, and platform overview
2. [linkedin.com/company/redo-tech](https://www.linkedin.com/company/redo-tech) – Employee data, headcount growth, recent hiring, and funding announcement
3. [siliconvalleyinvestclub.com](https://siliconvalleyinvestclub.com/vi/companies/redo/) – Detailed funding history, valuation, acquisitions, and leadership
4. [jobs.gem.com/redo](https://jobs.gem.com/redo) – Careers page (redirects to Gem, but linked from redo.com)
5. [redo.com/careers](https://redo.com/careers) – Company culture description and hiring philosophy

## Other roles at Redo

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- [Senior Infrastructure Engineer](https://feeny.ai/job/senior-infrastructure-engineer-redo-redo-headquarters-18nhetw404bx) — Redo Headquarters
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