---
title: 'Security Governance & Compliance Manager at Field Nation'
canonical: 'https://feeny.ai/job/security-governance-compliance-manager-field-nation-minnesota-wa07yg9hcqtn'
type: 'job'
last_seen: '2026-09-10'
---

# Security Governance & Compliance Manager at Field Nation

- **Company:** Field Nation
- **Location:** Minnesota
- **Compensation:** $120k–$150k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/fieldnation/fb23c95c-0053-4a08-bfdd-3f8cbadfeecf

## Job description

Who we are:

Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.

Why this role is important to Field Nation

Field Nation’s Information Security team works across the Technology organization to run and continuously improve our security, risk, and compliance programs. As Security Governance & Compliance Manager you will report to the Director, Information Security & Cloud Platforms and lead a small security team, owning our governance, risk, and compliance program end to end — SOC 2 today, ISO 27001 and ISO 42001 ahead of us, identity governance, vendor risk, and the governance of AI across both our product and our own operations.

What you'll get to do:

- Own the SOC 2 Type II program: Run the annual cycle end to end - control operation, evidence collection, the auditor relationship, and the report our customers rely on. This is Field Nation's core compliance commitment today.

- Lead ISO 27001 from scratch to certification: Scope the ISMS, remediate gaps, select an auditor, and achieve certification. This is a greenfield initiative and a first-year priority, driven by enterprise customer demand.

- Own AI governance across the company: Cover both the AI embedded in our product and marketplace and the AI adopted internally. Maintain the AI inventory and risk register, set usage policy, and drive readiness for ISO 42001 following the 27001 certification.

- Own policy, risk, and third-party governance: Manage the policy and standards lifecycle, the risk register, vendor and third-party risk assessments, and security awareness training. Serve as the primary point of contact for customer security questionnaires and internal audits.

- Set the governance standard for identity and access: Own access review cadence, joiner-mover-leaver process design, and audit-trail integrity. While day-to-day access operations sit with partner teams, this role holds the policy, risk, and measurement standard to ensure Field Nation maintains one coherent access posture.

- Build and lead a distributed team: Oversee two direct reports based in Bangladesh. Hire, develop, and set the standard for program execution as the team grows.

- Direct compliance automation strategy: Partner with a GRC engineer who builds the automation; determine what's worth automating and validate that each automated control enforces what it claims to.

- Share in security escalation response. Participate in a team-based escalation rotation alongside the Director and other US staff. Managed detection filters routine noise, so escalations represent genuine signals.

You might be a good fit if you have:

- You've personally led an ISO 27001 implementation through to certification - or built a SOC 2 Type II program from scratch and completed credible 27001 gap analysis work.

- You've owned a compliance or GRC program end to end at a company with real enterprise customers. You've sat across from an auditor and responded to customer security questionnaires yourself, not just maintained a control library.

- You're comfortable reading technical control evidence and having detailed conversations with engineers about how systems actually work. You can evaluate a piece of compliance automation and determine whether the control it claims to enforce is genuinely enforced. You can also read an AI system's data flows well enough to know what data reaches a model, where it goes, and who can retrieve it.

- You've directly managed security, GRC, or compliance professionals for two or more years, including hiring and performance management.

- You have a clear point of view on which security work should be automated and which shouldn't.

- You've managed a team across time zones and can speak concretely to how you used a narrow daily overlap window - what you protected it for, and how you made the rest of the work function asynchronously.

Why we think you'll love it here:

- Exposure to cutting-edge technologies to solve meaningful problems

- Collaborative, values-driven culture that balances rigor with innovation

- Unlimited paid time off

- Annual vacation bonus - yes, we’ll pay you a bonus to take paid time off!

- Individualized growth + development plans

- Strong values around work/life balance

- Community involvement opportunities

- Competitive benefits: medical, dental, vision, paid parental leave + 401K

Come as you are:

At Field Nation, we believe work is about more than checking the right boxes.  If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you!  We review all applications and may even have another open position where you are the perfect fit.

A Note on AI:

AI isn’t an add-on at Field Nation - it’s embedded in how we operate.  We use AI-powered solutions to work smarter, move faster, and stay ahead - and we expect our team to do the same.  If you’re someone who leans in, stays curious, and looks for a better way, you’ll fit right in.

While we utilize AI in our recruiting process to help surface candidates, every resume and application is reviewed by an actual human.  You won’t get lost in an algorithm here.

## About Field Nation

## Company Overview
- **One-liner**: Field Nation is an on-site talent marketplace that connects businesses with vetted, independent IT field service technicians across North America.
- **Entity Type**: Private
- **Headquarters**: Minneapolis, Minnesota, United States
- **Founded**: 2008
- **Founders**: Mynul Khan (Founder & CEO)

## Core Business
- **Primary industries**: IT field service management, on-demand labor marketplace, gig economy / contingent workforce technology
- **Target customers**: B2B – field service companies, IT service providers, enterprises managing multi-site hardware and infrastructure (e.g., POS, networking, telecom). Also B2C/B2B2C for independent technicians seeking flexible work.
- **Mission or purpose statement**: “Breaking down the barriers to work to unleash new possibilities for all” – from their careers page, they describe their mission as helping the service delivery industry “do great work.”

## Products & Services
- **Field Nation Marketplace Platform**: Cloud-based SaaS platform that matches work orders to vetted independent technicians, with tools for dispatching, scheduling, real-time communication, approvals, and secure payments.
- **SmartMatch & Provider Match Experience**: Proprietary skills engine and ranking algorithm that identifies and prioritizes technicians based on relevant work experience and completed work orders.
- **Provider Success Score**: Predictive quality signal that aggregates data from completed work orders to help companies identify high-performing technicians.
- **Advanced Auto Dispatch**: Configurable rules engine for automatic work assignment based on pre-defined tiers and criteria.
- **MarketSmart™ Insights**: Data and analytics tool that aggregates pricing and coverage data from millions of work orders to help sales and operations teams be more competitive.
- **Mobile Apps (iOS & Android)**: Technician-facing app with in-app messaging, counter-offers, schedule/task management, TripLog mileage tracking, and payment tools (Direct Deposit, Zelle®, PayPal).
- **Integration & API Ecosystem**: Integrations with common field service management systems, customer service platforms, ERPs, and third-party APIs.
- **Managed Services / Platform Partners**: Includes managed recruitment support, long-term project staffing via EOR, Platform Management Partners, and 24/7/365 support.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Annual revenue ~$180M; Total funding $30.2M (per LinkedIn company data)
- **Headcount**: 1,435 employees (+13.3% YoY, +273 people), distributed across 18 countries including US, Bangladesh, Canada, Brunei, and North Macedonia
- **Scale**: 7,000+ field service companies and 425,000+ sites serviced across the U.S. and Canada; 1M+ work orders completed annually; 98% success rate
- **Notable Investors/Partners**: Not publicly disclosed; the company has completed 1 prior funding round. Historically, they acquired Field Solutions (backed by SGE) and partnered with HIS to create a large AV installer network.

## Competitive Advantages
- **Large, vetted labor pool**: Extensive network of independent technicians covering 20+ service types, giving companies geographic flexibility and on-demand scalability.
- **Proprietary matching & quality algorithms**: Provider Success Score and Skills Engine reduce the risk of bad hires and improve match accuracy.
- **Data network effects**: MarketSmart Insights aggregate millions of work orders, enhancing pricing and coverage intelligence that competitors cannot easily replicate.
- **Integrated end-to-end workflow**: From dispatch to payment, the platform provides visibility, control, and compliance (including insurance coverage – General Liability, Professional Liability, OAI).
- **Strong brand and category leadership**: Field Nation is described as “#1 labor marketplace for IT field service,” with long-standing market presence since 2008.

## Strategic Focus
- **Technology modernization**: Transitioning from a PHP/MySQL backend to Node.js microservices exposed via REST APIs, running on AWS with Docker and Kubernetes orchestration.
- **Expanding gig-based field service adoption**: Encouraging companies to supplement full-time technicians with vetted on-demand labor through the marketplace.
- **Scaling platform capabilities**: Investing in automation (Auto Dispatch), predictive analytics (Provider Success Score), and more robust integrations.
- **Two-continent operational presence**: Growing and supporting a distributed workforce across the U.S. and Bangladesh, with a focus on high-performance culture and career mobility.

## Why Work Here
- **Culture & values**: Emphasizes curiosity, collaboration, mutual development, and a “high-performance culture” where employees are empowered to solve complex problems.
- **Hybrid & flexible work**: Minneapolis office plus a flexible hybrid model (e.g., 2 days in-office / 3 days remote in Dhaka). The U.S. team similarly operates in a flexible, hybrid way with designated “Field Weeks” for team retreats.
- **Benefits**: Unlimited PTO + paid vacation bonus, summer/winter team retreats, quarterly team outing budgets, occasional gifts, maternity/paternity leave, and whole-person benefits.
- **Engineering environment**: Fast-paced, collaborative engineering culture; modern stack (React, React Native, Redux, Node.js, PHP, MySQL, AWS, Docker, Kubernetes); opportunities to work on products supporting the gig economy.
- **Career development**: “Career defining moments” and a strong internal emphasis on growth; talent acquisition process is designed to be transparent and supportive.

## Sources
1. [fieldnation.com — Careers](https://fieldnation.com/careers)
2. [linkedin.com — Field Nation company profile](https://linkedin.com/company/field-nation)
3. [fieldnation.com — Our Story](https://fieldnation.com/our-story)
4. [fieldnation.com — Core Platform Capabilities](https://fieldnation.com/llm-info)
5. [jobs.lever.co — Field Nation Software Engineer job posting](https://jobs.lever.co/fieldnation/6a0bb6af-674c-4691-9976-f591d2b81642)

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