--- title: 'Seller Operations Intern at Trendyol' canonical: 'https://feeny.ai/job/seller-operations-intern-trendyol-riyadh-g4v0ahhn8817' type: 'job' last_seen: '2026-10-29' --- # Seller Operations Intern at Trendyol - **Company:** Trendyol - **Location:** Riyadh, Saudi Arabia - **Employment:** internship - **Work type:** hybrid - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.lever.co/trendyol/24dfa4fe-71fb-4cb4-8b10-a1df3a3f4372 ## Job description ## About the Team At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team. ## About the Role We are looking for an enthusiastic and motivated Seller Operations Graduate to join our growing team at Trendyol in Riyadh. In this role, you will support our sellers in their daily operations, help improve their performance, and contribute to delivering an excellent marketplace experience. You will work closely with internal teams and sellers to resolve operational challenges, improve processes, and support business growth. ## Key Responsibilities - Support sellers in managing their daily marketplace operations and meeting customer expectations. - Communicate regularly with sellers, providing guidance and resolving operational issues. - Monitor seller performance, identify improvement opportunities, and support the achievement of key performance indicators (KPIs). - Assist sellers in understanding marketplace processes, new projects, and operational requirements. - Coordinate with internal teams, including Category Management, Customer Experience, and logistics partners, to resolve seller-related issues. - Support initiatives focused on improving ticket resolution, same-day shipment, and delivery performance. - Analyze operational data to identify trends, challenges, and opportunities for improvement. ## Qualifications & Requirements - Recent graduate  in Business Administration, Operations Management, Supply Chain, or a related field. - Strong communication and interpersonal skills. - Fluent Arabic  and English speaker with the ability to communicate effectively with sellers. - Good analytical skills and the ability to interpret data. - Results-oriented mindset with strong problem-solving abilities. - Adaptable, proactive, and eager to learn in a fast-paced environment. - Ability to collaborate effectively with different teams and stakeholders. ## What We Offer - Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model. - Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year. - Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued. - A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment. - Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring. - Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired. Take the Next Step If this role excites you, apply today, we look forward to taking the next step with you. Want to get to know the team better first? Explore our Career Website,LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work. ## About Trendyol ## Company Overview - **One-liner**: Trendyol is Turkey's leading e-commerce platform and a top EMEA player, operating a tech-driven ecosystem that connects customers, sellers, payments, and delivery across 35 countries. - **Entity Type**: Private (decacorn; 70% owned by Alibaba Group) - **Headquarters**: Istanbul, Turkey (Maslak Campus, Spine Tower) - **Founded**: 2010 - **Founders**: Demet Mutlu, Evren Üçok, Begüm Tekin ## Core Business - **Primary industry**: E-commerce / Online marketplace (with integrated logistics, fintech, and technology services) - **Target customers**: B2C (consumers) and B2B/B2B2C (sellers, local manufacturers, brands) - **Mission or purpose**: To provide customers globally with a seamless e-commerce experience, while enabling the digital transformation of hundreds of thousands of sellers and supporting inclusion in the digital economy — including women entrepreneurs. ## Products & Services - **Trendyol Marketplace**: The core e-commerce platform offering fashion, electronics, home goods, and more to ~40 million customers, with 2.5+ million packages delivered daily. - **Trendyol Tech**: One of the region's leading R&D hubs, powering AI-driven recommendations, data capabilities, and marketplace infrastructure. - **Trendyol Express**: A fast-growing in-house delivery network handling first-mile and last-mile logistics. - **Dolap**: The largest second-hand goods platform in the region, integrated into the Trendyol ecosystem. - **Trendyol Fintech**: Payments and embedded financial services arm supporting transactions within the ecosystem. - **Trendyol Go (by Uber Eats)**: On-demand delivery service (noted in alumni talent flows; part of the broader ecosystem). ## Market Standing - **Valuation/Market Cap**: Decacorn status (valued at over $10B; exact figure not publicly disclosed). Backed by Alibaba Group, General Atlantic, SoftBank Vision Fund, Princeville Capital, and leading sovereign wealth funds. - **Key Metric**: Annual Revenue: **$2.5B** (reported); Total Funding: **$1.89B** across 5+ rounds, including a $1.5B private equity round in August 2021 led by General Atlantic and SoftBank Vision Fund. - **Notable Investors/Partners**: Alibaba Group (majority owner, ~70%), General Atlantic, SoftBank Vision Fund, Tiger Global Management, Kleiner Perkins, Princeville Capital. - **Growth Signals**: - Headcount grew **+12.4% YoY** to 5,973 employees; active job postings up **+100% YoY**. - International expansion across Gulf and Central & Eastern Europe; now serves **10M+ international customers** (Romania, KSA, UAE, Germany, Netherlands, and more). - Workforce distributed across **30 countries**. - Ecosystem expansion into fintech and second-hand marketplace (Dolap). ## Competitive Advantages - **Alibaba backing**: Strategic ownership provides capital, supply chain expertise, and global best practices. - **Integrated ecosystem**: Unlike pure-play marketplaces, Trendyol owns its tech R&D, logistics network (Trendyol Express), fintech arm, and second-hand platform — creating strong lock-in across the value chain. - **Scale and data moat**: 40M customers, 2.5M+ daily packages, and AI-driven systems generate compounding data advantages for personalization and seller tools. - **Regional dominance**: The leading e-commerce platform in Turkey, a top player across EMEA, with deep local seller/manufacturer relationships. ## Strategic Focus - **International expansion**: Growing aggressively in the Gulf region (especially Saudi Arabia) and Central & Eastern Europe (Romania and beyond). - **Fintech growth**: Expanding payments and embedded financial services within the ecosystem. - **Sustainability**: Executing the Trendyol Sustainable Impact Plan focused on responsible growth, people, and planet. - **Seller empowerment**: Continuing digital transformation for hundreds of thousands of sellers, including support for women entrepreneurs. ## Why Work Here - **Culture**: Values include "Customer First," "Stronger as a Team" (#OneDreamOneTeam), "Always Sincere and Humble," "Strive to Be Better Every Day," "Results Matter," and "Trust in Data." The company describes itself as having a startup spirit with open communication and constructive feedback. - **Work environment**: Hybrid work arrangements (e.g., hybrid roles in Bucharest and Istanbul); flexible work policies; a young, diverse team — average age 32, with 35+ nationalities represented. - **Growth & development**: Comprehensive onboarding, diverse learning programs, rotation opportunities, and early empowerment/ownership for new hires. - **Scale with startup energy**: Opportunity to work on tech challenges at massive scale (2.5M+ daily packages, AI systems, logistics tech) while maintaining an agile, dynamic culture. - **Engineering & technical team**: ~1,600 technical employees (14% of workforce); strong talent pipeline from companies like Hepsiburada, Amazon, Turkcell, and Getir. ## Sources 1. [careers.trendyol.com](https://careers.trendyol.com/) 2. [careers.trendyol.com - Life At Trendyol](https://careers.trendyol.com/life-at-trendyol) 3. [careers.trendyol.com - Culture](https://careers.trendyol.com/culture) 4. [jobs.lever.co/trendyol](https://jobs.lever.co/trendyol) 5. [linkedin.com/company/trendyolgroup](https://linkedin.com/company/trendyolgroup) ## Other roles at Trendyol - [Şikayet Yönetimi Uzmanı - Fintech](https://feeny.ai/job/sikayet-yonetimi-uzman-fintech-trendyol-istanbul-xqymsaad7erm) — Istanbul, Turkey - [Müşteri Deneyimi Planlama ve Raporlama Uzmanı - Fintech](https://feeny.ai/job/musteri-deneyimi-planlama-ve-raporlama-uzman-fintech-trendyol-istanbul-p8t4mpv7d4qr) — Istanbul, Turkey - [Sales Operations Professionals - Fintech](https://feeny.ai/job/sales-operations-professionals-fintech-trendyol-istanbul-xvvpeek4vkdz) — Istanbul, Turkey - [Organizational Development Professionals](https://feeny.ai/job/organizational-development-professionals-trendyol-istanbul-dr3mxgz8j3ws) — Istanbul, Turkey - [Administrative Affairs Professionals](https://feeny.ai/job/administrative-affairs-professionals-trendyol-istanbul-bfmwppw54j60) — Istanbul, Turkey - [Accounting Professionals (Sales & Collection)](https://feeny.ai/job/accounting-professionals-sales-collection-trendyol-istanbul-951m406j6s9b) — Istanbul, Turkey - [Trendyol Express - Şube Lideri - Edirne](https://feeny.ai/job/trendyol-express-sube-lideri-edirne-trendyol-edirne-vzekjz8ah7vq) — Edirne, Turkey - [Trendyol Express - Şube Lideri - Mardin](https://feeny.ai/job/trendyol-express-sube-lideri-mardin-trendyol-mardin-wcw6pbqge78f) — Mardin, Turkey - [Account Lead – Conservative Sellers](https://feeny.ai/job/account-lead-conservative-sellers-trendyol-riyadh-nqm5y56f46td) — Riyadh, Saudi Arabia - [Account Senior Specialist - A Brands](https://feeny.ai/job/account-senior-specialist-a-brands-trendyol-dubai-65bmsh65qq0n) — Dubai, United Arab Emirates