--- title: 'Seller Success Manager at Fanatics Collectibles' canonical: 'https://feeny.ai/job/seller-success-manager-fanatics-collectibles-los-angeles-94zptb3ymxth' type: 'job' last_seen: '2026-10-13' --- # Seller Success Manager at Fanatics Collectibles - **Company:** Fanatics Collectibles - **Location:** Los Angeles, CA / New York, NY - **Compensation:** $99k–$134k - **Posted:** 2026-10-05 - **Last confirmed live:** 2026-10-13 - **Apply:** https://job-boards.greenhouse.io/fanaticscollectibles/jobs/4406511009 ## Job description ## About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. ## About the Company Fanatics Live is a community-driven platform bringing together content, community, and commerce through interactive shopping experiences. We connect fans and collectors with sellers and creators through engaging live experiences, helping communities discover products, share their passions, and participate in collecting in new ways. ## Role Summary We’re looking for a Seller Success Manager to help our sellers grow and succeed on Fanatics Live. You will serve as a strategic partner to a portfolio of sellers, helping them optimize performance, navigate the platform, and identify opportunities to grow their businesses and deliver exceptional experiences to collectors. You’ll develop deep expertise in our seller ecosystem and use performance data, seller insights, and strong relationships to identify opportunities and solve complex challenges. You’ll work independently while partnering closely with teams across Product, Operations, Marketing, Trust & Safety, and other functions to improve seller outcomes and the overall health of the Fanatics Live marketplace. ## What You’ll Do Drive Seller Success - Own relationships with a portfolio of Fanatics Live sellers and serve as a trusted partner for their success on the platform. - Develop a deep understanding of seller businesses, goals, audiences, and performance. - Provide actionable recommendations to improve seller growth, engagement, operational performance, and customer experience. - Identify opportunities and risks within your seller portfolio and proactively develop plans to address them. - Support sellers through launches, major events, new programs, and other high-impact moments. Use Data to Drive Performance - Analyze seller performance and marketplace data to identify trends, opportunities, and areas for improvement. - Establish goals and success measures with sellers and regularly assess progress. - Translate data into clear recommendations that sellers can use to improve their businesses. - Identify patterns across your portfolio and share insights that can improve broader seller programs and platform experiences. Solve Complex Seller Challenges - Independently navigate increasingly complex seller issues involving multiple teams or business considerations. - Partner with Operations, Product, Trust & Safety, and other teams to resolve seller challenges and improve the seller experience. - Exercise sound judgment when balancing seller needs, customer experience, platform policies, and business priorities. - Identify recurring issues and recommend process or program improvements that address root causes. Partner Across Fanatics Live - Represent the seller perspective in cross-functional discussions and provide feedback that helps shape products, programs, and operational processes. - Partner with Product and Operations teams to support launches and improve seller-facing capabilities. - Collaborate with Marketing and other partners on opportunities that increase seller and collector engagement. - Lead or contribute to cross-functional projects that improve seller performance and marketplace health. Strengthen the Seller Success Function - Develop and share best practices, playbooks, and resources that improve how we support sellers. - Provide guidance and support to peers and more junior team members. - Identify opportunities to make Seller Success programs and processes more scalable and effective. - Bring seller and marketplace insights back to the broader organization to inform decision-making. ## What We’re Looking For - 5+ years of experience in account management, customer success, partner management, marketplace operations, e-commerce, or a related field. - Demonstrated experience independently managing complex customer, seller, or partner relationships. - Strong analytical skills and comfort using data to identify trends, diagnose problems, and make recommendations. - Experience managing multiple priorities and solving ambiguous problems with minimal oversight. - Strong business judgment and ability to balance partner needs with broader company objectives. - Excellent communication and relationship-management skills. - Demonstrated ability to influence cross-functional partners without direct authority. - Experience leading projects or initiatives across multiple stakeholders. - Customer- and partner-focused mindset with a strong bias toward action. ## Preferred Qualifications - Experience working with sellers, creators, merchants, or other marketplace participants. - Experience in marketplaces, e-commerce, livestreaming, social commerce, or creator platforms. - Familiarity with marketplace metrics and seller performance drivers. - Experience working in a rapidly growing or evolving technology business. - Passion for sports, trading cards, collectibles, and the communities surrounding them. ## How We Think About This Role A Seller Success Manager at Fanatics Live is more than a relationship manager. You are expected to independently own meaningful seller relationships, use data and business judgment to improve performance, and solve increasingly complex problems that often span multiple teams. Success in this role means becoming a trusted partner to sellers while also representing the needs of the broader Fanatics Live marketplace. You’ll use your expertise and influence to improve individual seller outcomes, strengthen our seller programs, and help create exceptional experiences for collectors. Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at [www.fanaticsinc.com/careers](http://www.fanaticsinc.com/careers) The salary range represents base pay only and does not include short-term or long-term incentive compensation.  This salary range is specific to Los Angeles and may not be applicable to other locations.  When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/ Los Angeles Salary Range $98,900—$115,700 USD The salary range represents base pay only and does not include short-term or long-term incentive compensation.  This salary range is specific to New York City and may not be applicable to other locations.  When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/ NYC Salary Range $107,500—$133,750 USD By submitting your application, you agree to our terms of service and acknowledge you have read our [Candidate Privacy Policy.](https://static1.squarespace.com/static/5ff494b9931735466ce28d5b/t/69de53bde2c02c25e9c38758/1776178110037/Candidate+Privacy+Policy+April+2026.pdf) Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here. ## About Fanatics Collectibles ## Company Overview - **One-liner**: Fanatics Collectibles is a leading licensee, producer, designer, and seller of physical and digital trading cards, sports memorabilia, and digital collectibles, operating as the collectibles division of global sports retail giant Fanatics Inc. - **Entity Type**: Private (subsidiary of private company Fanatics Inc.) - **Headquarters**: New York, NY, United States (primary business roles); major operations also in Sunnyvale, TX and Tigard, OR [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collectibles) - **Founded**: Division launched around 2021-2022 (parent company Fanatics Inc. founded 1995) - **Founders**: Michael Rubin (founder of Fanatics Inc.); collectibles leadership team includes industry veterans ## Core Business - **Primary industry**: Sports trading cards and collectibles (physical and digital manufacturing, marketplace, and livestream commerce) - **Target customers**: B2C collectors, hobbyists, and investors; B2B partnerships with leagues, teams, and creators - **Mission or purpose**: “Relentlessly focused on improving the collector experience and growing the hobby for the benefit of all” [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collectibles) ## Products & Services - **[Fanatics Collect Marketplace](https://www.fanaticscollect.com/sell)**: An online marketplace for buying and selling trading cards, memorabilia, and collectibles, featuring vaulting, grading partnerships (PSA, CGC, SGC, Beckett), and consignment services. - **[Fanatics Live](https://www.fanaticsinc.com/fanatics-collect)**: A livestream shopping app for live box breaks, creator-run events, and real-time card purchasing (launched summer 2024, acquired Voggt for European expansion). - **Physical & Digital Trading Cards**: Licensed manufacturing of trading cards for MLB, NFL, NBA, and other leagues under brands like Topps and Panini (through exclusive league deals). - **High-End Private Sales**: Partnership with Sotheby’s to sell cards valued at $100K+ [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collect). ## Market Standing - **Valuation/Market Cap**: Parent company Fanatics Inc. valued at approximately $31 billion (2024, per Forbes) – collectibles division share not separately disclosed. - **Key Metric**: Over 3.1 million total cards sold and 740,000 total collectors on Fanatics Collect platform [fanaticscollect.com](https://www.fanaticscollect.com/sell). - **Notable Investors/Partners**: Fanatics Inc. investors include Silver Lake, SoftBank, and Michael Rubin. Key partners: MLB, NFL, NBA, MLBPA, NFLPA, NBPA, Sotheby’s, and grading services PSA etc. - **Growth Signals**: Exclusive long-term licensing with major U.S. sports leagues; launch of Fanatics Collect and Fanatics Live in 2024; acquisition of European livestream platform Voggt; expansion into high-end auctions via Sotheby’s; 170+ open jobs globally [greenhouse.io](https://job-boards.greenhouse.io/fanaticscollectibles). ## Competitive Advantages - **Exclusive League Deals**: Holds exclusive rights to produce physical and digital trading cards for MLB, NFL, NBA (and related players associations), creating a near-monopoly on officially licensed cards. - **Vertical Integration**: Controls design, manufacturing, marketplace, grading, vaulting, and livestream distribution, capturing value at every step. - **Scale & Brand**: Backed by Fanatics’ global retail infrastructure, access to athletes, media partnerships, and a massive customer base. ## Strategic Focus - **Digital Ecosystem**: Expanding from physical cards into digital collectibles, NFTs, and app-based marketplaces. - **Livestream Commerce**: Scaling Fanatics Live (including international via Voggt) to replicate the social “breaking” experience. - **International Growth**: Building presence in Europe (Paris, London, Frankfurt, Milan) and Asia (Shanghai, Hong Kong) with dedicated business roles. - **Collector Experience**: Enhancing platform with AI-driven pricing (Card Ladder integration), instant payouts, and consignment convenience. ## Why Work Here - **Dynamic Industry**: Work at the intersection of sports, pop culture, and technology with a company that “owns the conversation” in collectibles. - **Growth Trajectory**: Rapidly expanding division with new products (live streaming, marketplace, international) and hundreds of open roles across engineering, product, marketing, operations, and more. - **Global Presence**: Offices in New York, Los Angeles, London, Paris, Shanghai, Hong Kong, and operations hubs in Texas and Oregon; hybrid/office policies vary by role. - **Culture**: Described as having a “world-class executive team” focused on innovation and operational excellence [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collectibles). - **Notable Perks**: Opportunity to work directly with major sports leagues, athletes, and cutting edge live-commerce tech; roles in data analytics, software engineering, supply chain, and creative. ## Sources 1. [Fanatics Inc. – Fanatics Collectibles](https://www.fanaticsinc.com/fanatics-collectibles) 2. [Fanatics Inc. – Fanatics Collect](https://www.fanaticsinc.com/fanatics-collect) 3. [Fanatics Collect – Sell/Consign](https://www.fanaticscollect.com/sell) 4. [Fanatics Collectibles Careers – Greenhouse](https://job-boards.greenhouse.io/fanaticscollectibles) 5. [Fanatics Collectibles Job Listings (171 jobs)](https://job-boards.greenhouse.io/fanaticscollectibles/jobs/4208219009) ## Other roles at Fanatics Collectibles - [Night Shift Manager, Vault Operations (Thu, Fri, Sat)](https://feeny.ai/job/night-shift-manager-vault-operations-thu-fri-sat-fanatics-collectibles-tigard-or-pk9gkg3c2rxa) — Tigard OR, United States - [VP, Growth & Demand Systems](https://feeny.ai/job/vp-growth-demand-systems-fanatics-collectibles-los-angeles-awq29st52k89) — Los Angeles, CA / New York, NY - [Staff Software Engineer, Operations](https://feeny.ai/job/staff-software-engineer-operations-fanatics-collectibles-ciudad-de-mexico-f3kmf9yr1dxx) — Ciudad de México, Mexico - [Manager, Accounting](https://feeny.ai/job/manager-accounting-fanatics-collectibles-allen-67g6k7gx83p5) — Allen, TX - [Consolidation & Reporting Manager (12 Month FTC)](https://feeny.ai/job/consolidation-reporting-manager-12-month-ftc-fanatics-collectibles-london-q1akaf9hyqbe) — London, United Kingdom - [Maintenance Mechanic](https://feeny.ai/job/maintenance-mechanic-fanatics-collectibles-sunnyvale-enktjm7kn44f) — Sunnyvale, TX - [Manager, Vault Operations (Wed - Sat)](https://feeny.ai/job/manager-vault-operations-wed-sat-fanatics-collectibles-tigard-or-fh7yw5v2zsze) — Tigard OR, United States - [Manager, Vault Operations (Sun - Wed)](https://feeny.ai/job/manager-vault-operations-sun-wed-fanatics-collectibles-tigard-or-fxgh1bksk53n) — Tigard OR, United States - [Supervisor, Vault Operations (Wed - Sat)](https://feeny.ai/job/supervisor-vault-operations-wed-sat-fanatics-collectibles-tigard-or-p8e6m498y2vm) — Tigard OR, United States - [Night Shift Manager, Vault Operations (Sun - Wed)](https://feeny.ai/job/night-shift-manager-vault-operations-sun-wed-fanatics-collectibles-tigard-or-c343tkp2tm4y) — Tigard OR, United States