--- title: 'Senior Account Executive, Commercial Sales - DACH at Pendo' canonical: 'https://feeny.ai/job/senior-account-executive-commercial-sales-dach-pendo-munich-nat5c1rb5te1' type: 'job' last_seen: '2026-09-13' --- # Senior Account Executive, Commercial Sales - DACH at Pendo - **Company:** Pendo - **Location:** Munich, Germany - **Posted:** 2026-08-03 - **Last confirmed live:** 2026-09-13 - **Apply:** https://job-boards.greenhouse.io/pendo/jobs/8671662002 ## Job description The Team + The Role Pendo is hiring a Senior Account Executive for our Commercial Sales team in Munich, Germany to drive new business across our the DACH region to target prospect accounts. This role is built for high-performing Senior Commercial with a proven track record of closing self generated deals across and running sales motions with autonomy and excellence. You’ll lead complex, multi-stakeholder sales cycles, selling cutting-edge Data & Analytics solutions powered by AI—backed by exciting product innovation and momentum at Pendo—while accelerating growth in one of our most strategic segments. This role is a hybrid position working 3 days per week from our office in Munich. What this looks like day-to-day - Win new enterprise logos across Germany and the DACH region - Lead complex, multi-stakeholder sales cycles from first engagement to close - Consistently deliver and hit quotas - Build trusted relationships with C-level and senior decision-makers - Develop and execute clear, strategic account plans - Position Pendo’s AI-powered Data & Analytics platform as a critical driver of digital transformation - Collaborate cross-functionally to win and expand strategic accounts - Maintain accurate forecasting and disciplined pipeline management ## Who You Are You're a builder, not a maintainer. This paragraph does not change: You’re most energized when there isn’t a clear path yet, and you get to define it. You don’t wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great recruiters don’t just follow instructions; they operate as strategic advisors, influencing hiring decisions, guiding stakeholders, and elevating how we attract talent. You're AI-curious - genuinely. This paragraph does not change: You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything;  how you source, how you prep for intakes, how you draft outreach, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves - Strong track record of closing self generated deals SaaS deals across DACH. - Experience selling into complex, matrix organisations - Proven track record of hitting or exceeding targets - Background in Data, Analytics, AI, or enterprise technology solutions - Proven success in a start-up or high-growth environment - Confident engaging senior stakeholders and executive buyers - Structured, strategic, and highly self-driven - Fluent German and professional English - Passion for AI and Technology - you'll be someone who embraces AI in and out of work, and a curiosity for AI and the role it is playing in all that we do ## About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In-office 3 days per week in our Munich office. Benefits: Robust, employer-backed social coverage paired with additional cash stipends, equity, and meaningful retirement and commute support. Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. #LI-Hybrid ## #LI-VR1 ## About Pendo ## Company Overview - **One-liner**: Pendo provides a comprehensive product experience platform that uses AI-powered analytics, in-app guidance, and user feedback to help companies improve software adoption and user experience. - **Entity Type**: Private (Unicorn, Secondary Market) - **Headquarters**: Raleigh, North Carolina, United States - **Founded**: October 2013 - **Founders**: Eric Boduch, Erik Troan, Rahul Jain, Todd Olson ## Core Business - **Primary industry/industries**: Product Experience & Analytics Software, SaaS - **Target customers**: B2B; serves a wide range from SMB and mid-market to large enterprises (Fortune 500, B2B tech, education, healthcare). Over 14,000 companies use Pendo across 115 different industries. - **Mission or purpose statement**: "To elevate the world's experiences with software." [pendo.io](https://www.pendo.io/about/) ## Products & Services - **[Pendo Platform]**: The core all-in-one product experience platform combining powerful software usage analytics, in-app guidance (walkthroughs, tooltips), and user feedback capabilities. It enables both technical and non-technical teams to deliver better product experiences. [pendo.io](https://www.pendo.io/) - **[Pendo Listen]**: An AI product launched in 2024 to help product teams take action on customer feedback and deliver returns on R&D investments. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io) - **Mind the Product & Customer Communities**: Provides education, events, and training to support product and digital leaders globally. ## Market Standing - **Valuation**: Not publicly disclosed (Private Unicorn status). - **Key Metric**: Surpassed **$200 Million in Annual Recurring Revenue (ARR)** as of May 2024, with a record number of new products released during that fiscal year. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io) - **Total Funding**: $469.5M raised. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io) - **Notable Investors/Partners**: Thoma Bravo, Tiger Global Management. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io) - **Growth Signals**: - Processes over **20 billion daily events** and serves **1 billion+ monthly users**. [pendo.io](https://www.pendo.io/about/) - Has collected **35 trillion events** to power its AI. [pendo.io](https://www.pendo.io/) - Customers include major names like Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io) - 850+ employees across 10 global offices. [pendo.io](https://www.pendo.io/about/) ## Competitive Advantages - **Massive Proprietary Data Set**: The largest product data set in the world (35 trillion events), which powers a uniquely smart, real-time AI for products and agents. [pendo.io](https://www.pendo.io/) - **Comprehensive Platform**: Combines analytics, in-app guidance, and feedback in one platform, enabling non-technical teams (e.g., product managers, marketers) to act on data without engineering support. - **Strong Community Moat**: Through "Mind the Product," Pendo has built a large, loyal community of product professionals, creating a powerful network effect and brand loyalty. ## Strategic Focus - **AI-First Innovation**: Heavily investing in AI, with a Chief AI Officer and new AI products like "Pendo Listen" to close the gap between AI spend and AI adoption. [pendo.io](https://www.pendo.io/careers/) - **Product-Led Growth**: Continuing to put "product at the center of everything," helping companies innovate at the speed of changing user needs. - **Global Expansion**: Operating in 10 offices worldwide (Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, Sheffield) with a clear focus on scaling international sales and engineering teams. ## Why Work Here - **Culture**: Described as a blend of "startup thrill with grown-up responsibility." Values include "Maniacal Focus on the Customer," "Bias to Act," and "The TEAM is Pendo." The culture is ambitious, caring, and direct. [pendo.io](https://www.pendo.io/careers/) - **Remote/Hybrid/Office**: Offers flexible work hours and a flexible time off policy. Many roles are available in specific offices (Raleigh, NYC, San Francisco, London, etc.) with some remote options (especially for EST-based roles). [greenhouse.io](https://job-boards.greenhouse.io/pendo) - **Notable Perks**: - Up to **16 weeks of paid parental leave** with a flexible return schedule. [pendo.io](https://www.pendo.io/careers/) - Generous health and wellness plans (medical, dental, vision, mental health). - In-house management development classes, guest speaker lunch & learns, and conference attendance. - Fun workplace culture including board game nights, team karaoke, ping pong, weekly catered lunch, and local brews on the rooftop deck. [pendo.io](https://www.pendo.io/careers/) - **Diversity & Inclusion**: Committed to building teams that represent the communities they operate in, valuing diverse backgrounds and lived experiences. [pendo.io](https://www.pendo.io/careers/) ## Sources 1. [Pendo Careers Page](https://www.pendo.io/careers/) 2. [Pendo About Page](https://www.pendo.io/about/) 3. [Pendo Product Page](https://www.pendo.io/) 4. [Pendo Job Board (Greenhouse)](http://job-boards.greenhouse.io/pendo) 5. [Pendo Crunchbase Profile](https://www.crunchbase.com/organization/pendo-io) ## Other roles at Pendo - [Senior Customer Engineer - Pre & Post Sales](https://feeny.ai/job/senior-customer-engineer-pre-post-sales-pendo-london-3jreyp4ecry3) — London, United Kingdom - [Senior Pre- & Post-Sales Customer Engineer, Enterprise](https://feeny.ai/job/senior-pre-post-sales-customer-engineer-enterprise-pendo-san-francisco-ynr8fhff99bz) — San Francisco, CA / Seattle, WA / Denver, CO - [Software Engineer (AI)](https://feeny.ai/job/software-engineer-ai-pendo-new-york-arck5yxr7n9z) — New York, NY - [Senior Pre- & Post-Sales Customer Engineer, Enterprise](https://feeny.ai/job/senior-pre-post-sales-customer-engineer-enterprise-pendo-new-york-exfq2seyx91h) — / New York, NY / Raleigh, NC / Atlanta, GA / Boston, MA - [Account Executive Commercial Sales (Growth)](https://feeny.ai/job/account-executive-commercial-sales-growth-pendo-raleigh-p5460waves27) — Raleigh, NC - [Sr. Software Engineer](https://feeny.ai/job/sr-software-engineer-pendo-sheffield-england-qk2a49zah60f) — Sheffield England, United Kingdom - [Account Director Commercial Sales (Mid-Market)](https://feeny.ai/job/account-director-commercial-sales-mid-market-pendo-raleigh-0tg901fakh7t) — Raleigh, NC - [Sr. Technical Support Engineer](https://feeny.ai/job/sr-technical-support-engineer-pendo-raleigh-c2gbsq8g842r) — Raleigh, NC - [Account Director, Enterprise Sales - French Markets](https://feeny.ai/job/account-director-enterprise-sales-french-markets-pendo-london-6z5a7qpjf5qp) — London, United Kingdom - [Sr. Engineering Manager - Pendo for Agents](https://feeny.ai/job/sr-engineering-manager-pendo-for-agents-pendo-new-york-0kasccbawpr9) — New York, NY