---
title: 'Senior Account Manager at AKQA'
canonical: 'https://feeny.ai/job/senior-account-manager-akqa-london-tgcan1ra00te'
type: 'job'
last_seen: '2026-10-19'
---

# Senior Account Manager at AKQA

- **Company:** AKQA
- **Location:** London, United Kingdom
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-10-19
- **Apply:** https://www.akqa.com/jobs/8162121/?gh_jid=8162121

## Job description

At Map Project Office, (part of the AKQA Group and WPP), we design products that make life feel simpler, smarter, and more human. From everyday objects to next-gen tech, our work sits at the intersection of design and innovation. We turn bold ideas into things people love to use. But what really defines Map is our culture. We’re a curious, collaborative team who believe the best ideas come from working openly together. Whether it’s partnering with start-ups or world-leading brands, we thrive on solving tough challenges and pushing design in new directions.

We are looking for an experienced Senior Account/Project Manager to join our team. Reporting to the Business Director, you will play a key role in managing and growing client relationships across the studio, ensuring projects are delivered successfully while maintaining strong commercial performance. Working closely with senior creative counterparts, you will lead projects from brief through to completion, balancing client needs with project scope, timelines, and budgets. This is an exciting opportunity for a confident, proactive account leader who enjoys building trusted partnerships, spotting opportunities for growth, and helping teams do their best work.

## Key Responsibilities

- Manage multiple projects from initial brief through to completion, ensuring delivery on time, within scope, and within budget.
- Act as the primary client contact for assigned accounts, building strong and lasting relationships.
- Work closely with creative teams to develop commercially viable responses to client briefs.
- Create clear, detailed proposals and scopes of work in collaboration with creative counterparts.
- Monitor project health, revenue, and pipeline, providing regular updates to the Growth Director.
- Identify opportunities to grow existing accounts and support new business activity.
- Lead new business conversations, presentations, and responses to RFPs and RFQs alongside senior creative team members.
- Take ownership of the financial performance of assigned accounts, including forecasting, budgeting, invoicing, and change control.
- Work with the Resource Manager to ensure projects are appropriately staffed while maintaining healthy margins.
- Ensure all project administration is completed to a high standard, including agendas, meeting notes, project plans, and purchase orders.
- Support and mentor junior team members, contributing to their development and growth.
- Play an active role in shaping and maintaining Map’s studio culture

Essential Skills & Experience

- Proven experience in an Account Manager or Senior Account Manager role within a creative, design, branding, or agency environment.
- Strong project management skills with the ability to manage multiple workstreams simultaneously.
- Excellent client relationship and stakeholder management skills.
- Commercially minded with strong financial acumen and experience managing project budgets.
- Experience working closely with creative teams and navigating creative processes.
- Exceptional organisational skills and attention to detail.
- Positive, proactive, and solution-oriented approach.
- Comfortable working independently while collaborating effectively across teams.
- Confidence in challenging assumptions, solving problems, and taking ownership of outcomes.
- Strong communication and presentation skills.

If you're a commercially savvy relationship-builder who thrives in a creative environment and enjoys bringing people, ideas, and projects together, we'd love to hear from you.

NOTE: this is a role within [Map Project office](https://mapprojectoffice.com/), an AKQA Group Company and part of WPP We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

## About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit [WPP.com](http://wpp.com/).

## About AKQA

## Company Overview
- **One-liner**: AKQA is a creative agency that combines imagination and technology to design and build transformative products, services, and experiences for the world’s most respected brands.
- **Entity Type**: Private subsidiary (owned by WPP plc)
- **Headquarters**: Not explicitly stated on company site; widely reported as London, UK (global presence across 19 countries and 30 locations)
- **Founded**: 1995
- **Founders**: Not publicly available on company site

## Core Business
- **Primary industry/industries**: Creative agency, digital agency, innovation consultancy, experience design
- **Target customers**: B2B, enterprise clients (global organisations and institutions)
- **Mission or purpose statement**: “Create a better future” – the company states its primary motivation is to imagine and create what matters next, using imagination, technology, craft and speed to make a positive difference in people’s lives.

## Products & Services
AKQA operates through several specialised companies and practices:
- **Experience Design**: Designing digital products, services, and interfaces that are intuitive, beautiful, and culturally resonant.
- **Brand, Industrial Design and Architecture**: Creating brand identities, physical products, and spatial experiences.
- **App Development (ArcTouch)**: Building mobile and connected applications for clients.
- **Brand Experience and Communications (Made)**: Developing brand storytelling, campaigns, and communications strategies.

In addition, AKQA offers consulting, engineering, and innovation services as part of its core agency offering.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private subsidiary of WPP plc, a public company with a market cap of ~£9B as of mid-2025)
- **Key Metric**: Total funding not applicable (subsidiary); revenue not publicly disclosed for AKQA standalone. WPP’s Global Integrated Agencies segment (which includes AKQA) reported £12.3B in revenue for 2024.
- **Notable Investors/Partners**: Parent company WPP plc; long-term clients include many of the world’s most prestigious organisations (specific names not listed on site).
- **Growth Signals**: 
  - 83 Agency of the Year awards
  - 616 Cannes Lions won in the last decade, including multiple Grand Prix awards (Innovation 2025, Glass 2024, Digital Craft 2023, Design 2021)
  - Ranked 9th Most Loved Workplace in the World by Newsweek
  - Named Campaign’s 2023 Digital Agency Global Network of the Year
  - Winner of Fast Company World Changing Ideas Awards (2021, 2022, 2024)
  - Led Gartner’s independent evaluation of Global Marketing Agencies for four consecutive years

## Competitive Advantages
- **Award-winning creative culture**: Consistently recognised at the highest levels of global creative competitions (Cannes Lions, D&AD, Webby Awards).
- **Global scale with local depth**: 30 studios across 19 countries, enabling seamless cross-border collaboration – over 70% of clients work with teams in multiple regions.
- **Long-term client relationships**: Trusted by many of the world’s most respected organisations, with a focus on enduring partnerships rather than project-based work.
- **Multidisciplinary expertise**: Combines strategy, design, engineering, and communications under one roof, allowing for integrated, end-to-end solutions.
- **Culture of innovation**: Emphasis on disciplined experimentation and “zero-to-one” breakthroughs rather than incremental change.

## Strategic Focus
- **Continuing to lead at the intersection of imagination and technology**, with a strong focus on AI, digital craft, and emerging technologies.
- **Becoming the employer of choice** in the creative and innovation industry, as stated on the company’s careers page.
- **Driving growth for society, clients, people, and values** – the company describes itself as “ambitious, growth-oriented” with a commitment to sustainability and equity.
- **Expanding its global footprint** and deepening capabilities through its specialised companies (ArcTouch, Made, etc.).

## Why Work Here
- **Culture highlights**: Recognised as a Great Place to Work and a Best Workplace for Innovators by Fast Company. Newsweek ranked AKQA the 9th Most Loved Workplace in the World.
- **Employee Resource Groups**: Active communities including WE (Women’s Empowerment), BOLD (LGBTQIA+), MIND (mental health), API (Asian & Pacific Islander), and a DEI Council.
- **Learning and development**: AKQA Insight platform offers talks and courses from internal and external experts; formal training programs and WPP Professional Development are available.
- **Mental health and physical wellbeing**: Resources include yoga, meditation, self-care resources, and a focus on disease prevention and resilience.
- **Remote/hybrid policy**: Not explicitly stated on site; the company has physical studios worldwide and emphasises in-person collaboration, though some flexibility may exist depending on role and location.
- **Purpose-driven work**: The company’s stated goal is to “create a better future,” and it backs this with sustainability initiatives and community engagement (e.g., Future Lions competition, Future Academy internship program).
- **Diverse and inclusive environment**: The company is committed to “fostering a varied and equitable work environment” and takes active steps toward equity and representation.

## Sources
1. [AKQA Careers Overview](https://www.akqa.com/careers/)
2. [Working at AKQA](https://www.akqa.com/careers/working-at-akqa/)
3. [AKQA Companies](https://www.akqa.com/companies/)
4. [AKQA Culture](https://www.akqa.com/culture/)

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