---
title: 'Senior Account Manager at GR8_TECH'
canonical: 'https://feeny.ai/job/senior-account-manager-gr8-tech-remote-hby2zjxfvs10'
type: 'job'
last_seen: '2026-09-12'
---

# Senior Account Manager at GR8_TECH

- **Company:** GR8_TECH
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-08-19
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.eu.greenhouse.io/gr8tech/jobs/4955295101

## Job description

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to protect, stabilize, and scale our high-value B2B platform partnerships. You’ll help us hit our long-term net revenue retention goals by turning complex iGaming client relationships into predictable, high-growth revenue streams while ensuring our product roadmap matches real market needs.

What you’ll drive:

Strategy & Business Growth

- Own commercial growth plans and run regular business reviews to align on client goals, execute commercial renewals, and identify upsell/cross-sell opportunities.
- Defend and negotiate complex commercial proposals—including discounts, SLA compensations, and renegotiations—balancing client satisfaction with company profitability.
- Analyze client ROI using CRM and BI data tools to proactively uncover unmapped revenue opportunities and optimize product adoption.

Client Advocacy & Discovery

- Translate client business metrics and organizational structures into actionable product and operational feedback for internal GR8_TECH teams.
- Ambassador the customer's goals internally, while remaining realistic about platform capabilities and highlighting churn or integration risks early.
- Gather raw customer feedback through direct communication and structured satisfaction surveys to continuous platform development.

Delivery & Operational Excellence

- Drive smooth platform onboarding for newly signed accounts, guiding them through the initial configuration phase.
- Unblock operational jams across Legal, Compliance, Finance, Product, and Support teams to keep the client experience frictionless.
- Track, follow up, and systematically document all client requests and feature updates inside CRM, JIRA, and Confluence.

Cross-Team Leadership & Expertise Transfer

- Mentor and upskill internal team members, leading training sessions for new joiners and setting up peers for successful client-facing presentations.
- Deliver crisp product upgrade presentations to clients, ensuring they understand our development roadmap and know how to use new functionalities.

What makes you a GR8 fit:

Must-Have

- 3+ years of experience in iGaming (either as an Account Manager or in a similar client-facing platform role).
- Advanced commercial negotiation skills with a proven ability to build, explain, and defend financial proposals internally and externally.
- English proficiency at B2 level or higher.
- Deep structural understanding of the iGaming landscape, including operators' gaming sites, operational bottlenecks, and marketing challenges.
- Solid technical literacy—understanding the software development life-cycle (SDLC) and release management enough to talk to developers and explain timelines to clients.
- Deep familiarity with account planning (CRM/BI) and experience with project tools (JIRA, Confluence, Miro, Asana).
- Resilience and empathy in communication.
- A strong problem-solving mindset with the ability to handle unfamiliar tasks or systems.
- Excellent time management skills and ability to prioritize effectively.

Nice-to-Have

- Experience training or mentoring junior Account Managers.
- Advanced skills in Microsoft Office (Excel modeling, PowerPoint client pitches).
- A strong network of existing operator contacts in the iGaming industry.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

## About GR8_TECH

## Company Overview
- **One-liner**: GR8_TECH is a high-performance B2B iGaming platform provider delivering full-scale sportsbook, casino, and crypto turnkey solutions for operators worldwide.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Limassol, Cyprus
- **Founded**: 2023
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: iGaming (online sportsbook, casino, and crypto gambling platforms)
- **Target customers**: B2B – established and emerging gambling operators; enterprise-level businesses seeking turnkey or modular iGaming solutions
- **Mission or purpose statement**: “Together we move the world of iGaming forward” — providing innovative, scalable platforms and business solutions to satisfy “greater ambition”

## Products & Services
- **GR8_TURNKEY**: Full-service sportsbook + casino platform – includes PAM (Player Account Management), seamless wallet, CRM, CMS, payment gateway, reporting & analytics, risk & anti-fraud, and business intelligence modules. [gr8.tech](https://gr8.tech/)
- **GR8_Crypto Turnkey**: All-in-one turnkey platform optimised for crypto operators – offers multi-wallet freedom, 70% fee savings, zero chargebacks, and +40% GGR growth. [gr8.tech](https://gr8.tech/)
- **GR8_Sportsbook**: iFrame and API integrations for adding a betting revenue stream with minimal development effort. [gr8.tech](https://gr8.tech/)
- **GR8_Casino Aggregation**: Single API access to 20,000+ games from 250+ providers, with 200–300 new monthly releases. [gr8.tech](https://gr8.tech/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: **Total Funding** not publicly available; **Employees**: 600 (+10.3% YoY) [linkedin.com](https://cy.linkedin.com/company/gr8-tech)
- **Notable Investors/Partners**: Not publicly named; the company holds certifications (GLI‑19, GLI‑33, PCI DSS v4.0) and has won multiple industry awards (SBC Awards 2025 – Platform Provider of the Year; GamingTECH Awards 2026 – Best Sports Betting Provider in CEE, etc.) [gr8.tech](https://gr8.tech/)
- **Growth Signals**: Operates in 36 countries; platform handles 54,000 transactions per second, 1.5M transactions daily, 99.99% uptime, and 3M active players monthly; 25 active job postings [linkedin.com](https://cy.linkedin.com/company/gr8-tech) [gr8.tech](https://gr8.tech/)

## Competitive Advantages
- **Performance & Reliability**: 54,000 TPS, 99.99% uptime, 20,000 bets per second — proven with 3M active players. [gr8.tech](https://gr8.tech/)
- **Compliance & Certifications**: GLI‑19 (casino), GLI‑33 (event wagering), PCI DSS v4.0 — reduces operator risk in regulated markets. [gr8.tech](https://gr8.tech/)
- **Crypto Expertise**: Dedicated crypto turnkey solution with multi-wallet freedom, zero chargebacks, and significant fee reduction (70% savings). [gr8.tech](https://gr8.tech/)
- **Speed to Market**: Claim “fast launches” with minimal development effort; 500+ brand launches to date. [gr8.tech](https://gr8.tech/)
- **In‑House Engineering**: All core components (sportsbook, casino aggregation, CRM, payment gateway) developed by 282 technical staff (38% of workforce). [linkedin.com](https://cy.linkedin.com/company/gr8-tech)

## Strategic Focus
- **Global Expansion**: Operating in 36 countries with workforce distributed across Ukraine, Poland, Cyprus, Czechia, Spain, Portugal, Armenia, and others. [linkedin.com](https://cy.linkedin.com/company/gr8-tech)
- **Crypto & Blockchain**: Strengthening the crypto turnkey offering as a key differentiator for VIP-oriented operators.
- **Regulatory Readiness**: Maintaining top‑tier certifications (GLI, PCI DSS) to enter new regulated markets quickly.
- **Product Diversification**: Continued investment in platform modules (CRM, BI, risk & anti-fraud) to increase operator stickiness.

## Why Work Here
- **Remote‑First Culture**: “Work Anywhere, Thrive Everywhere” — fully remote positions available globally; also offers co‑working spaces and office hubs in multiple countries. [gr8.tech](https://gr8.tech/career/)
- **Relocation Support**: Structured relocation program for candidates willing to move to hubs like Cyprus, Poland, Bulgaria, or Czechia. [gr8.tech](https://gr8.tech/vacancies/)
- **Comprehensive Benefits**: Corporate life insurance, health & wellness coverage, fitness compensation, home workspace organisation budget, childcare support (courses/education), time off (vacation, sick, emergency, maternity/paternity). [gr8.tech](https://gr8.tech/vacancies/)
- **Professional Development**: Educational events, tech/business conference participation, assistance publishing articles in leading publications. [gr8.tech](https://gr8.tech/career/)
- **Engineering Culture**: 38% technical staff; modern tech stack with roles for .NET, Node.js, Data Engineering, AI, Frontend, and more. [linkedin.com](https://cy.linkedin.com/company/gr8-tech) [job-boards.greenhouse.io](http://job-boards.eu.greenhouse.io/gr8tech)
- **Interview Process**: 5‑step process (application, recruitment review, professional interview, final interview, references) — transparent and structured. [gr8.tech](https://gr8.tech/career/)
- **Award‑Winning Employer**: Named “Best Workplace 2024” and “CEO of the Year 2024” at industry awards. [gr8.tech](https://gr8.tech/)

## Sources
1. [gr8.tech – Official Website](https://gr8.tech/)
2. [gr8.tech – Careers Page](https://gr8.tech/career/)
3. [gr8.tech – Vacancies Page](https://gr8.tech/vacancies/)
4. [LinkedIn – GR8_TECH Company Page](https://cy.linkedin.com/company/gr8-tech)
5. [Greenhouse – GR8 Tech Jobs Board](http://job-boards.eu.greenhouse.io/gr8tech)

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