---
title: 'Senior Account Manager, K4B at KAYAK'
canonical: 'https://feeny.ai/job/senior-account-manager-k4b-kayak-london-563en6b4wqg8'
type: 'job'
last_seen: '2026-09-12'
---

# Senior Account Manager, K4B at KAYAK

- **Company:** KAYAK
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/kayak/37128cf0-51c6-4797-ad5e-9f4e1ab45d87

## Job description

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. We're looking for a Senior Account Manager to join KAYAK for Business — a growing corporate travel platform where account management sits at the heart of client success and commercial growth. In this role, you'll own a portfolio of clients across Europe and globally, working closely with travel managers, internal product and engineering teams, and travel management company (TMC) partners to build travel programmes that genuinely work for the people using them. You'll be the connective tissue between client needs and KAYAK's capabilities — turning insights into action, and relationships into long-term partnerships. This role is based in our London office 3 times a week.

In this role, you will:

- Own a portfolio of KAYAK for Business clients — from global enterprise companies to SMB growth accounts — with a focus on retention, adoption, satisfaction, and long-term success
- Serve as the primary contact for client teams, building trusted relationships and aligning the travel programme to their business goals
- Lead the negotiation and contracting process for amendments and renewals
- Drive account strategy and governance through regular reviews, performance insights, and clear action plans
- Partner with client teams and TMC partners to optimise programme setup, workflows, and traveller experience
- Use data to identify risks, opportunities, and recommendations that improve adoption, performance, and overall programme results
- Coordinate across internal teams — including product, engineering, finance, and customer support — to resolve complex issues, drive improvements, and advance client priorities
- Manage escalations, product changes, invoicing, and operational matters with strong ownership and follow-through
- Represent client needs internally, helping shape product priorities and service improvements
- Support geographical expansion by coordinating market rollouts and keeping all parties aligned across regions.

Please apply if you have:

- Experience in account management, ideally in corporate travel, B2B SaaS, or a related client-facing environment; equivalent experience, training, or transferable skills are welcome
- A client-first mindset, sound problem-solving skills, and a hands-on approach to addressing issues and identifying opportunities
- Comfort working across time zones — you will report into the global Account Management team in the US and collaborate with colleagues across Europe and the US
- Experience engaging senior contacts on both the client and internal sides, and working alongside product and engineering teams
- A collaborative working style and enjoyment of cross-functional work
- Strong written and verbal communication skills, including experience presenting to clients or senior audiences
- Fluency in English (written and spoken); a second European language is a plus
- Comfort working with data and presentation tools (e.g. Google Workspace, Excel, PowerPoint); experience with CRM platforms such as Salesforce is a plus
- Willingness to travel approximately 15–20% as needed

Benefits and Perks:

- 5 weeks of paid vacation
- Generous paid vacation + time off for your birthday
- Private health & dental insurance
- Income protection and life assurance
- Pension plan contributions
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- No meeting Fridays
- Paid parental leave
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousand of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Employee Assistance Program - including 24/7 GP & free legal advice
- Discounted gym membership
- Bike2Work
- Season ticket loan
- Social events & Thursday happy hours
- Free lunch 2 days per week

Inclusion At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. Need an accommodation for the interview, application or on the job? No problem - just give us a heads-up. We’ve got you.

## #LI-AS1

## About KAYAK

## Company Overview
- **One-liner**: KAYAK is the world’s leading travel metasearch engine, enabling travelers to compare flights, hotels, rental cars, and vacation packages from hundreds of sites in one place.
- **Entity Type**: Private (subsidiary of Booking Holdings Inc., NASDAQ: BKNG)
- **Headquarters**: Stamford, Connecticut, USA (with 15 international offices)
- **Founded**: 2004
- **Founders**: Steve Hafner (former CEO until February 2026) and Paul English

## Core Business
- **Primary industry/industries**: Online travel, travel technology, metasearch.
- **Target customers**: B2C (leisure and business travelers) and B2B (travel providers, advertisers, and corporate clients via KAYAK for Business).
- **Mission or purpose statement**: To help travelers make confident travel decisions by providing transparent, comprehensive search results that put control back in their hands. KAYAK believes “travel makes the world better.”

## Products & Services
- **KAYAK Metasearch**: Core product allowing comparison of flights, hotels, rental cars, and vacation packages from hundreds of travel sites.
- **KAYAK for Business (K4B)**: Free corporate travel solution for business travelers.
- **KAYAK Mobile App**: iOS and Android app offering seamless travel planning, price forecasts, price alerts, trip management, and AI-powered search.
- **KAYAK.ai**: AI-powered travel assistant providing personalized tips, live pricing, and conversational booking.
- **Explore Tool**: Inspires spontaneous travel by showing destinations within a chosen budget.
- **Trips**: Personal travel assistant for organizing, managing, and sharing itineraries with real-time flight status.
- **Price Forecast & Alerts**: Predicts price trends and notifies users of changes for flights, hotels, and car rentals.
- **KAYAK for Partners & Advertisers**: Commission-based and advertising revenue models.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed as a subsidiary; parent Booking Holdings has a market cap of ~$150+ billion (as of mid-2025).
- **Key Metric**: Processes billions of searches annually; 800+ team members; 60+ international sites in 25+ languages.
- **Notable Investors/Partners**: Owned by Booking Holdings, Inc. (NASDAQ: BKNG), which acquired KAYAK in 2013. Partners with hundreds of airlines, hotels, online travel agencies, and car rental companies.
- **Growth Signals**: 
  - Named #1 Best Airfare Search Site by Frommer’s (2024, 2025).
  - Won World’s Best Flight & Hotel Comparison Website at World Travel Tech Awards (2022–2024).
  - Recognized by Statista & COMPUTER BILD as a Top Online Platform 2025.
  - First mainstream travel company to introduce AI-powered conversational search (KAYAK AI Mode).
  - Expanded portfolio of 7 travel search brands globally.

## Competitive Advantages
- **First-mover in travel metasearch**: Pioneered the concept in 2004, creating a trusted, comprehensive comparison platform.
- **Unbiased results**: Displays fares from all major providers without favoritism, clearly labeling booking sources.
- **Massive data advantage**: Processes billions of searches, enabling powerful AI/ML tools like Price Forecast and AI Mode.
- **Global brand portfolio**: Manages 7 brands (KAYAK, SWOODOO, checkfelix, momondo, Cheapflights, Mundi, HotelsCombined) with a global footprint.
- **Strong financial backing**: Part of Booking Holdings, providing stability and resources for innovation.
- **High trust & recognition**: Consistently ranked #1 by leading travel publications and awards.

## Strategic Focus
- **AI & personalization**: Leading with AI-powered search and conversational planning to improve user experience.
- **Expanding corporate travel**: Growing KAYAK for Business as a free, self-service corporate travel tool.
- **Global scale**: Continuing to expand international sites and language support.
- **Innovation in search tools**: Developing new features like Price Forecast, Explore, and real-time trip management.
- **Maintaining transparency**: Strengthening trust through clear labeling and fair marketplace practices.

## Why Work Here
- **Culture**: Mission-driven, data-obsessed team of 800+ passionate about travel technology; emphasis on career growth, skill development, and individual learning.
- **Work policy**: Hybrid model – team members work from the office three days a week, with flexibility to come in more often. Some roles are fully remote (US-based).
- **Perks**: Part of a global network including OpenTable and a portfolio of travel metasearch brands; employee-resource groups for under-represented communities; global equal-pay policy.
- **Engineering culture**: Strong focus on data, AI, and scalable systems (billions of queries); tech stack includes modern Java, frontend frameworks, and ETL tools.
- **Global opportunities**: 15 international offices with opportunities to work across teams.
- **Recognition**: Named a top employer by Built In and industry awards.
- **Caution**: KAYAK warns of fraudulent job ads – all genuine recruitment ends with @kayak.com, and no payment is ever requested from candidates.

## Sources
1. [kayak.com](https://www.kayak.com/careers/)
2. [kayak.com](https://www.kayak.com/about)
3. [kayak.com](https://www.kayak.com/c/help/about/)
4. [builtin.com](https://builtin.com/company/kayak)
5. [linkedin.com](https://www.linkedin.com/company/kayak)

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