--- title: 'Senior Account Manager at Kota' canonical: 'https://feeny.ai/job/senior-account-manager-kota-london-6y5cjn92t3pa' type: 'job' last_seen: '2026-11-11' --- # Senior Account Manager at Kota - **Company:** Kota - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-16 - **Last confirmed live:** 2026-11-11 - **Apply:** https://jobs.ashbyhq.com/Kota/cf55df7a-ff8b-4099-a7aa-8fd52d01989b ## Job description We're proud to be ranked as the 12th fastest growing startup on the Sifted 250 list! 🚀 👉[Read about it here](https://www.kota.io/blog/sifted-250-2026) ## About Kota Kota is the only broker that runs employee benefits for you. Combining health cover, pensions, protection, spend cards, and flexible perks with HRIS integrations, Kota replaces spreadsheets, manual admin, and once-a-year broker calls with one connected system - backed by a team of benefits experts behind every recommendation. Kota powers benefits for more than 100,000 employees, across companies from fast-growing scale-ups to global HR and payroll platforms. Investors include Eurazeo, EQT Ventures, Northzone, Frontline Ventures, 9Yards, and Plug and Play Ventures. The Kota team includes experts who previously led at global financial services firms and fintechs such as Airwallex, Stripe, Bolt, Revolut - as well as insurance and benefits providers such as Aviva, Allianz, AXA, and Smart Pension. ## The Role We're hiring a Senior Account Manager in our Embed team to own and manage the relationship with our strategic customers. This role requires managing a portfolio of enterprise clients and acting as their strategic commercial partner: driving expansion across new countries, deepening stakeholder relationships, and surfacing insights that shape our product and operational priorities. As we expand into new geographies and onboard more complex enterprise clients, we need someone who can drive growth, strengthen relationships, and make sure partners get the full value of Kota Embed. You're joining at a moment of real momentum for Embed. New clients, markets and opportunities are coming online fast, which brings both challenge and the chance to make a genuine impact. ## What You'll Do - Drive client growth: expand usage across new countries, product modules and eligible populations, and build clear account plans, forecasts and expansion roadmaps - Spot upsell and expansion triggers early, then coordinate internally to execute them - Own strategic relationships as the primary contact for post-launch Embed clients, building multi-level relationships across their Product, Ops and Commercial teams - Run structured QBRs that align stakeholders and drive long-term partnership value. - Own client-level escalations (not consumer queries), coordinating resolution across Product, Integrations, Expansion & Benefits, and Embed Operations, and keeping clients informed through issues or delays - Track account performance across revenue, lives, satisfaction and operational health, surfacing trends and risks early and turning them into clear action - Champion the voice of the client: distil feedback into insights for Product, Expansion and Ops, and help shape the Embed partnership model and lifecycle as we scale ## What We're Looking For - 8+ years in account management, partnerships or customer success - Strong relationship builder, confident with senior stakeholders and delivering board level presentations - Experience of managing large complex renewals and multi year engagements - Crafting of complex propositions, straddling technical, commercial and support - Thrives in a dynamic, unstructured startup environment - Iterates and executes quickly - has built process and strategies in previous high growth organisations - Highly organised, thrives under pressure, able to manage multiple clients at pace - Experience of going from zero to one and building new commercial frameworks - Has sold and managed technical products previously - can quickly move between reading a balance sheet and technical API documentation - Prior experience in health insurance, benefits, EOR/GP or SaaS/Fintech is a big plus ## Our Values - Have Integrity. We care deeply about our why and it won’t jeopardise our how. - Care Deeply. Our products are our story, we look at the details, go the extra mile to delight customers. - Own Your Ship. Ask why, do the work, get the data, solve the problem, be an owner. - Raise the Bar. We continuously look to push past good enough. Expect more, move faster, and never stop raising your and the team’s standards. - Play to Win. We exist because we decided to say no to the norm – now we do this everyday. Kota Benefits - Attractive stock options to share in the success of Kota - Health Insurance - Life assurance (country dependent) - Up to 5% matched contribution to a Workplace Pension (country dependent) - WFH stipend to support your home office needs We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ## About Kota ## Company Overview - **One-liner**: Kota builds the internet’s infrastructure for employee benefits, offering a single platform that connects companies to health, life, and retirement providers across every market. - **Entity Type**: Private (Series A) - **Headquarters**: Dublin, Ireland - **Founded**: 2022 - **Founders**: Luke Mackey (CEO & Co-Founder) ## Core Business - **Primary industry**: Financial Services / Employee Benefits (InsurTech / HR Tech) - **Target customers**: B2B; core fit for growing UK and Ireland companies, particularly SME and mid-market teams; enterprise functionality available for larger organizations. - **Mission or purpose**: To build the internet infrastructure for financial benefits — powering health insurance, pension, and life insurance for a new generation of employees. ## Products & Services - **Kota Platform**: An all-in-one employee benefits platform that replaces both traditional brokers and legacy benefits software. It lets HR teams set up, manage, and track pension, health insurance, life assurance, income protection, and critical illness cover in one place. - **Kota Embed (API)**: An API that allows partners (e.g., HRIS platforms like Remote and Helios) to embed benefits directly into their own products. - **Spend Cards**: Issue and manage cards for employee allowances with automated controls, reporting, and payroll reconciliation. - **Flexible Benefits**: Employees can choose benefits that matter to them (e.g., gym, wellness, travel) — all managed in the Kota app. - **Built-in Brokerage**: Kota is a regulated insurance intermediary (licensed by the Central Bank of Ireland and an appointed representative of the FCA in the UK), so procurement and management happen in one system. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding of **$22.4M** (€20m+), with a $14.5M Series A announced in May 2025. - **Notable Investors/Partners**: Eurazeo (lead Series A), EQT Ventures, Northzone, Frontline Ventures, 9Yards, Plug and Play Ventures. - **Growth Signals**: - Headcount grew **76.4% YoY** to 61 employees. - Powering benefits for **65,000+ employees** (as of mid-2025, growing to 100,000+ by 2026). - **13 active job postings** as of mid-2025. - Licensed by the Central Bank of Ireland as an insurance intermediary — the only insurance benefits platform with regulatory approval across the EEA and the UK. - Powers benefits for platforms like Remote and Helios. ## Competitive Advantages - **Regulatory moat**: Kota is a regulated broker and platform in one — a combination that is rare and difficult to replicate. Licensed by the Central Bank of Ireland and FCA in the UK, it can procure and manage insurance directly. - **Deep carrier integrations**: Direct integrations with insurance carriers across dozens of countries, removing costly intermediation and enabling real-time, end-to-end automation. - **API-first infrastructure**: Unlike legacy benefits software, Kota offers an API that lets partners embed benefits natively, creating a platform ecosystem. - **All-in-one approach**: Replaces brokers, portals, spreadsheets, and admin — HRIS sync, payroll reconciliation, employee app, and brokerage all in one system. ## Strategic Focus - **Expand carrier reach**: Deepening integrations with insurance carriers in more markets (UK, Ireland, Portugal, Italy, Spain, Brazil, and beyond). - **Deepen core product experience**: Building the best possible experience for health insurance, pension, and life assurance. - **Scale the platform**: Growing the team (hiring across engineering, design, sales, and people functions) to support rapid customer acquisition and product development. - **Embedded benefits**: Growing the “Kota Embed” API to become the default way other platforms offer benefits. ## Why Work Here - **Culture**: Small, high-bar team where everyone owns real work from day one. Described as “first-class and ready for anything” with values of integrity and care. - **Remote/hybrid policy**: Hybrid/remote-friendly with a WFH stipend. Team is spread across Ireland, UK, Portugal, Italy, Spain, and Brazil. - **Notable perks**: Competitive salary, stock options, health insurance, up to 5% matched pension contribution, generous paid time off, WFH stipend. - **Engineering culture**: Opportunity to design a new category from scratch, work directly with founders, and ship work that reaches real employees on day one. Open roles include Product Engineer (Frontend/Backend), Senior Mobile Engineer, and Senior Product Designer. - **Impact**: Building infrastructure that supports employees through illness, loss, or retirement — a mission-driven, high-responsibility environment. ## Sources 1. [kota.io](https://www.kota.io/) 2. [kota.io/careers](https://www.kota.io/careers) 3. [kota.io/blog/series-a-announcement](https://www.kota.io/blog/series-a-announcement) 4. [LinkedIn - Kota](https://ie.linkedin.com/company/kotabenefits) 5. [Jobs.ashbyhq.com - Kota](https://jobs.ashbyhq.com/kota) ## Other roles at Kota - [Head of Growth & Demand Generation](https://feeny.ai/job/head-of-growth-demand-generation-kota-dublin-61c8f87cppxn) — Dublin, Ireland - [Senior Revenue Operations Manager](https://feeny.ai/job/senior-revenue-operations-manager-kota-dublin-xc243qs7f2gj) — Dublin, Ireland - [Implementation Manager](https://feeny.ai/job/implementation-manager-kota-london-dk5xst7b2grt) — London, United Kingdom - [Operations talent pool](https://feeny.ai/job/operations-talent-pool-kota-remote-x5c3vdbwsfd5) - [Product and Engineering talent pool](https://feeny.ai/job/product-and-engineering-talent-pool-kota-remote-fcssmdcvbs71) - [GTM talent pool](https://feeny.ai/job/gtm-talent-pool-kota-dublin-8g17dkde2w0e) — Dublin, Ireland - [Account Executive](https://feeny.ai/job/account-executive-kota-london-ypagqvda30fe) — London, United Kingdom - [Product Lead](https://feeny.ai/job/product-lead-kota-ireland-or-w1gg9eq427jj) — Ireland OR, United Kingdom - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-kota-dublin-vrptgm0cgdj2) — Dublin, Ireland - [Senior Product Designer - Embed](https://feeny.ai/job/senior-product-designer-embed-kota-remote-w4bgy23vdcn8)