---
title: 'Senior Account Manager at Mirakl'
canonical: 'https://feeny.ai/job/senior-account-manager-mirakl-paris-e7d7rnk3x4zq'
type: 'job'
last_seen: '2026-09-08'
---

# Senior Account Manager at Mirakl

- **Company:** Mirakl
- **Location:** Paris, France
- **Posted:** 2026-06-09
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/mirakl/jobs/5993152004

## Job description

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit [www.mirakl.com](http://www.mirakl.com).

Mirakl in Numbers:

- 🗓️ Founded in 2012 | Member of French Tech Next40
- 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

- 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
- 🏆 Get Things Done:  We prioritize action and efficiency for impactful results
- 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence
- 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
- 🤝 Satisfy & Empower Clients: We're committed to our clients' success

1. The Team You'll Join

You'll be part of our EMEA Account Management team led by Stanislas Joly, VP Account Management Global. The team consists of 5 Account Managers, each managing a portfolio of enterprise clients across different EMEA markets. Together, you'll be driving growth and retention for Mirakl's most strategic clients across the region, while regularly exchanging best practices and deal learnings with your counterparts in the AMER account management team.

"As a Senior Account Manager, you will be part of an international team of fun colleagues based in London, Boston, Bordeaux, and Paris. We connect through weekly syncs to share best practices and team wins, regular meet-ups for team-building activities, quarterly business reviews to align everyone on objectives, and a global yearly Sales Kick-off." — Stanislas Joly, VP Account Management Global

1. Your Impact

- Own and grow a portfolio of enterprise platform accounts, identifying and executing upselling and cross-selling opportunities across Marketplace, Drop Ship, and Catalog Manager products, managing complex sales cycles end-to-end with support from regional and specialist teams
- Build trusted, long-term relationships with C-level executives and key decision-makers at strategic accounts, serving as their go-to partner for marketplace strategy and growth
- Develop and execute account plans that align client business objectives with Mirakl's roadmap, unlocking expansion opportunities across multiple markets and business units
- Partner closely with Sales, Customer Success, Product, and Marketing teams to deliver a seamless, high-value experience throughout the client lifecycle
- Stay ahead of industry trends and the competitive landscape to proactively address client challenges and position Mirakl as the definitive platform of choice

1. What You'll Bring to the Role

Experience:

- 8+ years in account management, sales roles managing global or strategic accounts in a SaaS or technology environment
- Proven track record of driving revenue growth through upsell and cross-sell motions with complex, multi-stakeholder enterprise clients
- Experience working in an international context, with the ability to navigate cultural nuances across EMEA markets

Skills:

- Strategic thinker with the ability to design and execute long-term account plans that create mutual value
- Strong business acumen to understand complex client business models and connect them to Mirakl's solutions
- Outstanding communication skills for engaging and influencing senior stakeholders across multi-stakeholder, international environments
- Financial and analytical rigour to interpret complex contracts and assess revenue implications with confidence
- Entrepreneurial mindset with the drive to proactively build pipeline and unlock new growth opportunities

1. Tools Used

- Salesforce
- Mirakl internal tools

1. Languages

- English: Fluent — C2 level required
- French: Fluent — C2 level required

1. Our Hiring Process

We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.

Please click the "Apply" button to submit your application, this helps us make the best possible assessment and get back to you as quickly as possible.

- Intro call with Talent Acquisition — 30 minutes to explore your background, motivations, and answer any questions about Mirakl
- Interview with Stanislas (VP Account Management Global) — Deep dive into your account management approach, commercial track record, and motivation
- Values-based interviews — Conversations with colleagues from across the business to assess alignment with Mirakl's core values
- Sales pitch exercise — A strategic presentation to demonstrate your commercial thinking and approach to enterprise account management

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, [here](https://www.mirakl.com/recruitment-privacy-notice) in English and [here](https://www.mirakl.com/fr-FR/recruitment-privacy-notice) in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our [AI Guidelines for Candidates and Interviews](https://info.mirakl.com/ai-guidelines-for-candidates-and-interviews).

## About Mirakl

## Company Overview
- **One-liner**: Mirakl provides the enterprise marketplace SaaS platform that powers digital transformation for retailers and B2B companies, enabling them to launch, scale, and operate marketplaces, dropship, and AI-powered commerce.
- **Entity Type**: Private (backed by venture capital – funding stage not disclosed in provided sources)
- **Headquarters**: Dual headquarters in Paris, France and Boston, USA
- **Founded**: 2012
- **Founders**: Philippe Corrot (Co-founder & Co-CEO) and Adrien Nussenbaum (Co-founder & Co-CEO)

## Core Business
- **Primary industry/industries**: eCommerce software, marketplace platforms, retail media, B2B commerce
- **Target customers**: B2B and B2C enterprises (large retailers, B2B distributors, brands) – e.g., Macy’s, Decathlon, Carrefour, ASOS, Airbus Helicopters
- **Mission or purpose statement**: To give every business the opportunity to launch and operate their own winning marketplace, at scale, and to lead the digital transformation of eCommerce through the platform economy.

## Products & Services
- **Mirakl Platform**: Enterprise marketplace solution for launching and operating marketplaces and dropship programs. Composable tech stack handling catalog management, payments, seller onboarding, and more.
- **Mirakl Connect**: AI-powered multichannel selling platform that helps sellers onboard catalogs, connect with marketplaces, and use AI tools to advertise, cut costs, and drive growth.
- **Mirakl Ads**: Retail media solution optimized for eCommerce and marketplaces, enabling brands to advertise on marketplace sites.
- **Mirakl Payout**: Payment infrastructure that simplifies seller payouts, reduces friction, and ensures regulatory compliance.
- **Mirakl Nexus**: Agentic commerce infrastructure that connects shoppers and merchants to autonomous platforms for discovery, transactions, and post-sales management (newest offering).

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: $11.2B+ in gross merchandise value (GMV) transacted on Mirakl-powered marketplaces in 2024; 450+ enterprise customers; 100,000+ third-party sellers; 600M+ SKUs managed; 250M+ API calls daily; 1B+ inventory updates daily; 100% uptime during Black Friday week.
- **Notable Investors/Partners**: Not disclosed in provided sources (private company). The company maintains a curated ecosystem of 100k+ merchants and partners.
- **Growth Signals**: Expansion into agentic commerce (Mirakl Nexus), launch of Mirakl Ads (2023), acquisition of Octobat (2022), global presence with 9 offices in 16 countries, 750+ employees.

## Competitive Advantages
- **Neutral infrastructure**: Operates as a neutral platform connecting buyers, sellers, and technology systems, not competing with merchants.
- **13+ years of domain expertise**: Proven track record since 2012 with a deep understanding of marketplace and dropship operations.
- **AI innovation**: Dedicated Chief Data & AI Officer, AI-powered tools for catalog management, advertising, and seller onboarding.
- **Scalability and reliability**: Handles massive scale (600M+ SKUs, 250M+ API calls/day, 1B+ inventory updates) with 100% uptime during peak periods.
- **Composable, modular tech stack**: Offers flexibility to deploy only the needed components (marketplace, dropship, ads, payout, etc.).
- **Ecosystem of 100k+ merchants**: Ready-made network of sellers that can be activated for new marketplace launches.

## Strategic Focus
- **AI-powered eCommerce**: Investing heavily in AI to automate catalog integration, product data quality, advertising, and agentic commerce.
- **Agentic commerce**: Pioneering autonomous transaction and post-sales management with Mirakl Nexus.
- **Retail media expansion**: Growing Mirakl Ads as a key revenue stream for retailers.
- **B2B growth**: Targeting B2B enterprises with specialized marketplace solutions (e.g., Airbus Helicopters, Retif).
- **Global scale**: Strengthening presence in North America, Europe, and APAC (dual HQ in Boston and Paris, offices in 9 countries).

## Why Work Here
- **Culture & values**: Emphasizes “Go Above & Beyond,” “Work Hard Together,” “Succeed Through Expertise,” “Get Things Done,” and “Satisfy & Empower Clients.” Inclusive culture with diverse perspectives celebrated.
- **Remote/hybrid policy**: One remote work day per week, with a fixed in-office team day (“Team Day”).
- **Perks & benefits**: Tech welcome pack (MacBook Pro or Linux PC, dual screens), healthy snacks, fresh fruits, daily breakfast, monthly aperitifs, team activities (yoga, board games, BBQs, football, foosball), modern workspaces with relaxation floors and terraces, bike parking. Tech conferences and training events.
- **Engineering culture**: Latest equipment, technical orientation, and opportunities to work on high-scale systems (600M+ SKUs, 250M+ API calls/day).
- **Growth**: 750+ employees, 9 offices in 16 countries, entrepreneurial environment where employees can “scale their career.”
- **Recognition**: Certified as a Great Place to Work company.
- **Interview process**: Application → phone screen → interviews (STAR method, assessing skills and values alignment) → decision within two weeks.

## Sources
1. [Mirakl Homepage](https://www.mirakl.com/)
2. [Mirakl Careers Page](https://www.mirakl.com/careers)
3. [Mirakl About Us](https://www.mirakl.com/why-mirakl/about-us)
4. [Mirakl Greenhouse Jobs Board](http://job-boards.greenhouse.io/mirakl)
5. [Mirakl LinkedIn](https://www.linkedin.com/company/mirakl)

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