---
title: 'Senior Account Manager, Retail Media at Instacart'
canonical: 'https://feeny.ai/job/senior-account-manager-retail-media-instacart-canada-etvmabcyj6zc'
type: 'job'
last_seen: '2026-10-18'
---

# Senior Account Manager, Retail Media at Instacart

- **Company:** Instacart
- **Location:** Canada
- **Compensation:** $151k–$190k
- **Work type:** remote
- **Posted:** 2026-09-21
- **Last confirmed live:** 2026-10-18
- **Apply:** https://instacart.careers/job/?gh_jid=8214962

## Job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. [Learn more about our flexible approach to where we work.](https://www.instacart.careers/flex-first)

## Why this role is on the menu

Instacart’s retail media platform, Carrot Ads, is scaling fast — and the strategic retail partners who power it need more than a point of contact. They need a trusted advisor who knows their business, knows ours, and can translate that into advertising performance that grows over time. Without this role, we risk leaving adoption on the table, missing signals from partners who could shape our product roadmap, and letting high-potential relationships stagnate. We’re hiring a Senior Account Manager to own a portfolio of enterprise retail partners end-to-end — from onboarding through growth — and make Carrot Ads an indispensable part of how they compete. This role sits at the center of Instacart’s retail media expansion, with a direct line of sight to partner revenue, product adoption, and the future of how we go to market.

What you’ll cook up in your first year

- A portfolio of strategic enterprise retail partners is measurably healthier — adoption is up, revenue is growing, and partners are pointing to Carrot Ads as a competitive advantage.
- New retail partners are onboarded smoothly and confidently — trained on campaign tooling, demand sourcing, reporting, and invoicing — so they hit the ground running and don’t stall out early.
- Partners are adopting expanded placements and new product capabilities because you’ve made the incremental revenue case clearly — and Product teams have better data to work with because of the feedback loops you’ve built.
- The account management practice is sharper than when you arrived — playbooks are tighter, QBR formats are more compelling, and the team has better tools for tracking partner KPIs and scaling what works.
- Cross-functional partners — from Business Development to Finance to Ads Quality — know who to call when something involves the retail partner book, because you’ve become the connective tissue across teams.

The secret ingredients we’re looking for

Must-have pantry staples (Minimum Qualifications)

- 5+ years in Account Management or a related field, with experience in ad tech, publishers, or retail media.
- Proven experience supporting enterprise solutions in the advertising space, including managing complex partner relationships end-to-end.
- Strong technical acumen — able to understand and explain complex product capabilities to partners who may not be technical.
- Proficient in data analysis with the ability to derive actionable insights and make strategic recommendations from partner KPI data.
- Comfortable navigating billing, invoicing, and revenue reconciliation workflows in partnership with Finance.
- Outstanding communication skills, with the ability to distill complex concepts for varied audiences — from technical teams to executive stakeholders.
- Proven project and program management skills, with the ability to juggle multiple partner relationships and internal workstreams simultaneously.
- Experienced in cross-functional collaboration and executive-level presentations.

Optional garnishes (Preferred Qualifications)

- Specific industry experience in advertising, grocery, and/or e-commerce.
- Proven track record of building growth narratives and revenue-driving strategies for enterprise retail partners.
- Experience in collaborative management of enterprise accounts alongside sales teams in a partner-facing environment.

#LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy [here](https://instacart.careers/flex-first/). Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan.

Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings [here](https://instacart.careers/taste-of-instacart/).

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN $151,000—$159,500 CAD

OTE Range $180,000—$190,000 CAD

## About Instacart

## Company Overview
- **One-liner**: Instacart is the leading online grocery platform in North America, offering same-day delivery and pickup services from over 700 retail partners.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2012
- **Founders**: Max Mullen (co-founder) [instacart.careers](https://www.instacart.careers/flex-first)

## Core Business
- Primary industries: Online grocery delivery, internet & web services
- Target customers: B2C consumers; also B2B partnerships with retailers and brands
- Mission: “Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together.” [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm)

## Products & Services
- **Instacart Platform**: Same-day delivery and pickup from grocery stores, superstores, and local shops. Customers order via mobile app or website.
- **Instacart+**: Premium membership offering reduced delivery fees, lower service fees, and special perks.
- **Retail Partnerships**: Instacart powers e‑commerce and fulfillment for over 700 retailers across the U.S. and Canada.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Annual revenue not disclosed; employee count between 1,001 and 5,000 per Glassdoor. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm)
- **Notable Investors/Partners**: Not listed in provided sources – state “Not publicly available” per search results.
- **Growth Signals**: 47% of job seekers rate their interview experience positively; 59% of employees would recommend the company. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm) The company highlights a “high-impact environment” where you can “do in two years what might take five at another company.” [instacart.careers](https://www.instacart.careers/taste-of-instacart)

## Competitive Advantages
- **Network effects**: Largest online grocery platform in North America with deep integrations across major retailers.
- **Scale & brand recognition**: Highly trusted name in grocery delivery, with a large base of both consumers and shoppers.
- **Flex First model**: A remote-friendly culture that allows hiring top talent across the U.S. and Canada, reducing geographic constraints.

## Strategic Focus
- **Flex First & distributed work**: Empowering employees to work from home or offices, with periodic “Team Jams” for in‑person collaboration. [instacart.careers](https://www.instacart.careers/flex-first)
- **Continued platform growth**: Expanding retailer partnerships and improving the shopping experience for customers, shoppers, and brands.
- **Employee experience**: Investing in learning & development, wellness, and community impact programs to attract and retain talent.

## Why Work Here
- **Flex First philosophy**: Employees can work remotely from anywhere in the U.S. (excluding Alaska and territories) or Canada (Ontario, Alberta, British Columbia) with no mandatory return-to-office date. Offices remain open for optional use. [instacart.careers](https://www.instacart.careers/flex-first)
- **Comprehensive benefits** (from the “Taste of Instacart” page): [instacart.careers](https://www.instacart.careers/taste-of-instacart)
  - Flexible time off and “Four Year Fill‑Up” (four consecutive weeks of leave around the 4‑year mark)
  - Family‑building benefits (fertility, adoption, surrogacy support)
  - Learning & development programs with an annual allowance
  - 401(k) matching in the U.S. / RRSP in Canada, student loan assistance, financial planning
  - Work‑from‑home stipend and internet reimbursement
  - Monthly “Treat Yourself” stipend for wellness or personal care
  - Mental and physical wellness programs, medical/dental/vision coverage
  - Free Instacart+ membership
  - Community volunteer programs (Instacart Serves, donation matching, “Carrot Credits”)
- **Culture**: 59% of employees on Glassdoor would recommend the company; Glassdoor ratings show 3.5★ overall, with 3.3★ for culture & values and 3.6★ for career opportunities. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm) The company describes itself as a place where you can “shape the career that nourishes you.”

## Sources
1. [Glassdoor – Instacart Overview](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm)
2. [Instacart Careers – Home](https://www.instacart.careers/)
3. [Instacart Careers – Flex First](https://www.instacart.careers/flex-first)
4. [Instacart Careers – Taste of Instacart](https://www.instacart.careers/taste-of-instacart)

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