--- title: '(Senior) Account Manager at Tacto' canonical: 'https://feeny.ai/job/senior-account-manager-tacto-munich-71w62j1ne2qt' type: 'job' last_seen: '2026-09-04' --- # (Senior) Account Manager at Tacto - **Company:** Tacto - **Location:** Munich, Germany - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-09 - **Last confirmed live:** 2026-09-04 - **Apply:** https://jobs.ashbyhq.com/tacto/dbb872a5-a598-4cf2-9d4d-e2eb3e2ffd6f ## Job description ## YOUR IMPACT We're strong at landing new customers. Now we need to get excellent at growing them. Expanding within the customer base is one of Tacto's biggest growth levers, and we're building it out for the long term. Most mature B2B companies generate 50%+ of their revenue from existing customers - we want to capture more of that potential, and we're strengthening the team to get there. As Account Manager, you'll be a driving force behind our expansion motion: identifying and closing upsells, cross-sells, and strategic price increases across our customer base, and helping build and sharpen the playbook as we scale it. You'll work between Sales, Customer Value, and Product, spotting growth opportunities and turning them into revenue. This is your chance to build and grow a crucial commercial function at one of Europe's fastest growing industrial AI companies. ## YOUR TASKS - Own deals end-to-end: Identify opportunities, build business cases, run negotiations, close deals. Manage contracts and pricing logic. - Master account intelligence: Read customer dynamics, map stakeholders, understand politics. Know when to drive expansion yourself vs. when to bring in AEs or Customer Value. Identify perfect timing for upsells. - Coordinate across functions: Coordinate with Sales (pipeline), Customer Success (value-delivery), Product (what to sell), and Finance (forecasting) to drive expansion deals - Own forecasting and planning: Build accurate expansion forecasts. Coordinate deal timelines. Keep the business informed and on track. - Translate roadmap into revenue: Work with Product and Marketing to turn new modules into concrete expansion conversations with the right customers at the right time. - Help building the function as it scales: Turn what you learn into reusable process, qualification criteria, pricing guardrails, forecasting templates, rules of engagement with Sales and Customer Value. Where the playbook doesn't exist yet, you help writing it ## YOUR PROFILE We're looking for someone who can build, close, and scale. Here's what typically works: - 2-4 years in high-performance environments: A proven track record of hitting, and significantly overachieving, quarterly or yearly commercial targets, in account management, sales, or a customer success role with a real commercial component. - Proven commercial track record in B2B SaaS companies. - Extremely smart and driven – you connect dots quickly, learn fast, and push hard to win - Excellent stakeholder management – you navigate complex organizations, build relationships with senior buyers (Heads of Procurement, C-Level), and align internal teams - Negotiation toughness – you hold your ground in price discussions without burning bridges - Process-oriented – you own details: contracts, terms, renewal dates, forecasting - Genuine interest in industrial procurement – you want to understand how manufacturing companies work and speak their language - Native German + fluent English ## WHY THIS ROLE IS AWESOME This is the first dedicated Account Manager seat at Tacto. Some first structures exist, but most of the function is still yours to build: the quota model, the rules of engagement with Sales and Customer Value, the process itself. Get this right, and expansion becomes Tacto's biggest new revenue lever within two to three years, that's the scale of upside on the table. Do it well for the first 12 to 18 months, and you define your next step: a bigger book of accounts, leading the function as it grows into a full team, or a move into Sales or Customer Value leadership. ## WHAT THIS ROLE IS - AND ISN'T - This is not customer support with a sales quota bolted on. You'll be measured on revenue, not on being liked, and some weeks that means pushing a commercial conversation the customer wasn't asking for. - This is not a mature, handed-to-you playbook. You'll build your own pipeline, your own forecast discipline, and parts of the process itself. - Prove you can turn module adoption into signed expansion revenue, and we'll back you owning a bigger book, leading the function, or moving into Sales or CV leadership next. ## WHY TACTO - We bet on young talent and mean it. We consistently back smart, hungry, young people with real ownership early. The large majority of our Leadership Team was promoted internally, you deliver impact and the sky is the limit at Tacto. - Backed to win big. We're Sequoia and Index Ventures-funded, with more than €50M raised. We're building Tacto to be the lighthouse for European industrial AI. - A truly AI-native organization, with every resource you could dream of. All the leading AI tools and custom agents at your fingertips, plus dedicated people who keep us at the frontier. - High bar, high speed, genuinely fun. You'll be surrounded by extremely smart and ambitious people who set the bar high and push you to get better every week. Intense, fast, and the opposite of boring. - A front-row seat in the European startup ecosystem. Weekly exposure to leading founders and operators through internal and external events (Lunch & Learns, hackathons, community gatherings). Get a glimpse here: https://luma.com/tacto - You'll build something that lasts and that matters. You'll help build the company that keeps European industry competitive for the long term. ## OUR BACKGROUND Tacto is building the intelligence layer that connects AI to the physical world of manufacturing, starting with procurement. AI is transforming every industry, but it stops at the factory gate. The knowledge that holds manufacturing together - part costs, suppliers, materials - is scattered across systems and people. Over 50% of a product's cost originates from suppliers, making procurement the single largest cost lever in manufacturing and the missing connection between the digital and the physical world. Yet it still runs on Excel and legacy systems. We're changing that with our Procurement Intelligence Platform, trusted by hundreds of companies running billions of Euros of material. Based in Munich, we are 100+ passionate builders who are in-office, with high expectations, fast growth, and a lot of fun. We are supported by >€50m from Sequoia, Index, and Europe's leading tech entrepreneurs and industry veterans. ## WHY IT MATTERS Manufacturing forms Europe's economic backbone, driving a fourth of Europe's GDP and providing over 30% of jobs. These hidden champions and global market leaders manufacture the physical world around us, from the machines that build our cities to the medical devices that save lives. But the world is changing. The US dominates the digital world of bits. China is scaling the world of atoms, manufacturing at unprecedented speed and scale. Geopolitics are more uncertain than ever. Europe's strength lies in its deep industrial knowledge through generations of engineering. Manufacturing worldwide runs on European machines and software. But that heritage is only an advantage if we leverage it in the age of AI. Tacto builds the AI that connects Atoms and Bits, empowering our Industrial Base to Stay Stronger and building a lighthouse for European tech. ## WHAT WE OFFER The people at Tacto are passionate about building the organization, growing themselves, and our product while having fun and being real. We have high expectations, great talent density, and a culture where your ambition, performance, and agency are what count - not where you come from or how big your ego is. You'll grow at the forefront of AI, have real ownership and impact, and be surrounded by the best people in their field who challenge you and make you better every day. That is demanding and rewarding, but that's where we thrive. Besides that you have: - Money: Competitive salary & equity in the company with real upside, so you are invested in our success - Workplace: A vibrant in-office culture (> 4 days/week) in a beautiful office in central Munich - Development: A development budget and regular exposure to exceptional people, e.g., Lunch & Learns, peer mentoring, external speakers - Time off: 26 + 4 vacation days per year (4 fixed “company rest days”) as well as regular off-sites and team events - Health: Wellpass membership, of course, a fruit basket (!), and access to Jobrad, for your health - Family & Social Security: Voluntary pension contribution, voluntary KITA subsidy for your children Tacto is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability, or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. ## About Tacto ## Company Overview - **One-liner**: Tacto provides an AI-driven procurement intelligence platform that helps industrial and manufacturing companies automate sourcing, supplier management, and cost optimization. - **Entity Type**: Private (Series A) - **Headquarters**: Munich, Germany - **Founded**: 2020 - **Founders**: André Petry, Johannes Groll, Nico Bentenrieder ## Core Business - **Primary Industry**: AI-powered procurement software for manufacturing and industrial sectors - **Target Customers**: B2B; mid-market to enterprise manufacturing companies (e.g., HYMER, HERMA, VEMAG MASCHINENBAU, Meiller Elevators) - **Mission**: “Intelligent Procurement. Resilient Supply Chains. Tenable Margins. Market-Leading Enterprises. A Future Built for Strength.” — Tacto aims to transform supply chains from a cost center into a strategic competitive advantage for European industry. ## Products & Services - **Tacto Procurement Intelligence Platform**: A unified SaaS platform that ingests internal ERP data and external market intelligence. Key modules include: - **Spend & Cost Intelligence**: Real-time visibility into price and volume trends, cost breakdowns, and category benchmarks to identify savings. - **Supplier Intelligence**: Centralized supplier memory with documents, evaluations, performance data, and risk monitoring. - **Sourcing & RFQ Agent**: AI-powered RFQ process that automates supplier selection and intelligent evaluation of offer PDFs. - **Compliance Intelligence**: Automated detection of regulatory risks (e.g., emissions, conflict minerals) to ensure compliance. - **Negotiation & Should Cost Agent**: AI agents that create cost models from raw materials, energy, and labor data, and prepare data-driven negotiation strategies. - **Defender Agent**: Monitors and flags supply chain risks in real time. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Total Funding**: Approximately €55M–$60.8M (USD) across three rounds: - Pre-Seed (Sep 2020): $1.2M led by UVC Partners, Visionaries Club - Seed (Mar 2022): $5.8M led by Cherry Ventures - Series A (Dec 2023): €53.8M (approx. $59M) led by Index Ventures and Sequoia Capital - **Key Metric**: Customer-reported savings of up to 75% in negotiation preparation time, with typical addressable spend savings of 4.5–10%. Customers have realized €250k–€400k+ in savings. - **Notable Investors/Partners**: Sequoia Capital, Index Ventures, Cherry Ventures, UVC Partners, Visionaries Club - **Growth Signals**: - Headcount: ~128–150 employees as of mid-2026 (+18% YoY) - Active job postings: 27 (up 28.6% quarterly and yearly) - Customer wins across major German industrials (HYMER, HERMA, VEMAG, Meiller) - 4X Procurement Excellence Award winner - ISO 27001 certified and GDPR compliant ## Competitive Advantages - **Deep Industry Expertise**: Founders and team combine decades of industrial manufacturing DNA with world-class AI research. - **Vertical-Specific AI**: Unlike generic procurement tools, Tacto builds domain-specific AI agents trained on manufacturing supply chain data (cost breakdowns, raw material indexes, regulatory frameworks). - **Integrated Data Layer**: Unites internal ERP data with external market intelligence in a single “Procurement Brain” — a moat that grows stickier with each new customer. - **European Data Sovereignty**: Hosted in the EU, GDPR compliant — a critical differentiator for European manufacturers. - **Proven ROI**: Measurable savings outcomes (€250k–€400k+ per customer) and high customer retention. ## Strategic Focus - **Reinventing European Manufacturing**: Positioned as “Europe’s chance to build a globally leading AI company” — doubling down on the industrial core. - **AI Agent Expansion**: Continuously adding new autonomous agents (Negotiation, Should Cost, RFQ, Defender) to automate more of the procurement workflow. - **Scaling Across Industrials**: Expanding from mid-market to enterprise accounts, targeting large manufacturing groups across Germany and broader Europe. - **Building a Talent Lighthouse**: Investing heavily in talent to build a world-class AI and product team in Munich. ## Why Work Here - **Culture**: Described as a meritocracy — “results are all that matter, not appearance, age, titles, or internal politics.” Emphasis on ownership, real impact, and constant evolution. - **Values**: “We stay real” (authenticity, honesty), “Where merit matters,” “Great things are built through grit,” and “Caring is key.” - **Work Environment**: Hybrid/office presence in Munich; team spans 6 countries (Germany, Austria, US, Portugal, UK, Italy). Strong engineering and product culture with 25% of staff in technical roles. - **Growth & Impact**: Employees own outcomes end-to-end, working side-by-side with industrial customers. The company invests heavily in people development and offers real ownership over product and strategy. - **Notable Perks**: Backed by top-tier VCs (Sequoia, Index); ISO 27001 certified; strong focus on European tech sovereignty and building a “lighthouse” for the continent. - **Open Roles (27 active)**: Product Engineer, Head of Product Design, Enterprise Account Executive, People & Talent Lead, Customer Value Manager, Expansion Lead, and more. ## Sources 1. [tacto.ai](https://www.tacto.ai/en/about-us) 2. [tacto.ai](https://www.tacto.ai/en) 3. [tacto.ai](https://www.tacto.ai/en/career) 4. [linkedin.com](https://de.linkedin.com/company/tactotechnology) 5. [tracxn.com](https://tracxn.com/d/companies/tacto/__qKsqtHsg6R_5aTTVf4ZYM4w3gbNNc3NG3iapk6nCBtc) ## Other roles at Tacto - [Founding Account Executive – Benelux](https://feeny.ai/job/founding-account-executive-benelux-tacto-munich-tmj2r7sa3mmr) — Munich, Germany - [Founding Account Executive – Nordics](https://feeny.ai/job/founding-account-executive-nordics-tacto-munich-bwqzbwnet9af) — Munich, Germany - [Sales Manager](https://feeny.ai/job/sales-manager-tacto-munich-cydbq6agah3x) — Munich, Germany - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-tacto-munich-4jbf68j4axfg) — Munich, Germany - [Forward Deployed Engineering Team Lead](https://feeny.ai/job/forward-deployed-engineering-team-lead-tacto-munich-jy0fncvayt2r) — Munich, Germany - [(Senior) Value Engineer](https://feeny.ai/job/senior-value-engineer-tacto-munich-4tr8wh5r1gyy) — Munich, Germany - [(Intern) Founder's Associate](https://feeny.ai/job/intern-founder-s-associate-tacto-munich-cdbe2aw7rcn9) — Munich, Germany - [(Intern) Videographer & Creative Mind](https://feeny.ai/job/intern-videographer-creative-mind-tacto-munich-hf5zp19g41em) — Munich, Germany - [Venture Development](https://feeny.ai/job/venture-development-tacto-munich-bxznq1vsg5hf) — Munich, Germany - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-tacto-munich-mm88j37mke2b) — Munich, Germany