---
title: 'Senior Accountant at BigPanda'
canonical: 'https://feeny.ai/job/senior-accountant-bigpanda-united-states-c47r81q2a2a6'
type: 'job'
last_seen: '2026-11-07'
---

# Senior Accountant at BigPanda

- **Company:** BigPanda
- **Location:** United States
- **Employment:** temporary
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-07
- **Apply:** https://jobs.gem.com/bigpanda/am9icG9zdDqxOZ2O5JaBiA1UsglDUeHB

## Job description

Remote based role. Open to candidates in the USA across Pacific, Mountain, Central, and Eastern time zones.

## About Us

BigPanda delivers agentic automation for IT operations. We enable enterprise IT to keep its digital world running by transforming manual and reactive human processes into intelligent, autonomous systems that detect, respond, and prevent IT incidents at machine speed. That’s why the world’s most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers.

Summary This is a 6-month leave-coverage role, fully remote from anywhere in the US. You’ll be a hands-on Senior Accountant on our Controllership team, reporting to Director of Accounting and owning several key accounting functions, including fixed assets, prepaids, accruals, commissions, reconciliations, month-end close, and budgeting support, while ensuring accurate financial data and maintaining proper internal controls.

Because the role runs for 6 months, you’ll pick up an established close and run it with little ramp time. This role is ideal for someone who enjoys solving complex accounting and operational challenges, driving process improvements, and contributing beyond traditional accounting responsibilities.

Focus Areas

- Performing full-cycle month-end close, balance sheet reconciliations, and variance analysis
- Handle end to end AR process from invoice to payment, proactively manage collections and escalations, and ensure timely sales tax filings
- Responsible for cash reconciliation, prepaids, fixed assets, accruals, and US tax filings
- Assist with commission calculation, accruals, capitalization, and payments
- Assist with intercompany accounting, multi-entity transactions, and financial reporting
- Provide audit support during annual audit and other audit inquiries
- Continuously improve finance processes, systems, and reporting capabilities, incorporating automation and AI-driven insights where appropriate

## Minimum qualifications

- Bachelor’s degree in Accounting, Finance, Economics, or other comparable fields
- Minimum 4 years of experience in accounting, audit, or financial reporting within public accounting or a multinational SaaS company setting
- Experience with US GAAP, including GL accounting, accruals, prepaids, and internal controls
- Experience with external audits
- Must have Netsuite experience

## Preferred qualifications

- Experience with Coupa, Expensify, Captivate IQ, and Harbor Compliance software
- Sales commissions accounting under ASC 340-40, including capitalization and amortization
- Intercompany accounting in a multi-entity company

Our Benefits

- Competitive equity
- Remote-first environment
- Unlimited PTO
- Twelve (12) paid holidays throughout the year
- Comprehensive health benefits
- #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses, plus up to eighteen (18) weeks of fully paid leave for birthing parents and up to twelve (12) weeks for non-birthing parents.
- Financial planning services
- Employee learning & development budget
- Values-based recognition (quarterly and annually)
- Social community & ERG programs
- Dog friendly office
- Lunches provided in office
- Flexible work environment along with a work-from-home stipend to support remote work arrangements

Please note that visa sponsorship is not available for this position.

Market competitive compensation with an anticipated hourly compensation range of $63.94 - $73.53. Actual compensation will vary depending on a candidate’s experience, qualifications, skills, and location.

BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Note: BigPanda is an E-Verify Employer

If you need any reasonable adjustments during the application process, please contact us at peoplequestions@bigpanda.io.

## About BigPanda

## Company Overview
- **One-liner**: BigPanda provides an agentic AI platform for IT operations (AIOps) that helps ITOps and ITSM teams automate incident management, reduce noise, and prevent outages.
- **Entity Type**: Private (Series E)
- **Headquarters**: Redwood City, California, United States
- **Founded**: 2012
- **Founders**: Assaf Resnick (CEO)

## Core Business
- **Primary industry**: AI-powered IT Operations (AIOps), Incident Management, IT Service Management (ITSM)
- **Target customers**: Large enterprise ITOps and ITSM teams (B2B, Enterprise)
- **Mission**: "Keep the digital world running" by transforming manual, reactive IT processes into intelligent, autonomous systems that detect, respond to, and prevent incidents.

## Products & Services
- **[BigPanda Platform (Agentic AI for ITOps)]**: An AI-powered platform that ingests alerts from monitoring tools, enriches them with context, and automates incident triage, correlation, and response. It uses a "living knowledge graph" to give AI agents context for reasoning, not just rule-following. Integrates deeply with ServiceNow to supercharge ITSM workflows.
- **[Agentic AI Agents for L1 Operations]**: AI agents that handle repetitive, low-judgment L1 tasks, escalating only complex issues to human operators, reducing the need for outsourced (GSI) support.
- **[Incident Prevention & Change Risk Analysis]**: Automates change risk analysis to accelerate approvals and prevent outages before they impact customers.

## Market Standing
- **Valuation**: Not disclosed (last raised $20M in Series E in August 2022)
- **Total Funding**: $312.5M (across 7 rounds)
- **Annual Revenue**: $30.2M (estimated, per LinkedIn)
- **Headcount**: ~248 employees (-2.1% YoY, per LinkedIn)
- **Notable Investors**: Insight Partners, Battery Ventures, Greenfield Partners, Sequoia Capital Israel, UBS, Wells Fargo Strategic Capital.
- **Growth Signals**: Median ROI of 430% for early adopters (self-reported), payback in under a year. Product rated 4.7/5.0 (117 reviews). Growing enterprise adoption and expansion into agentic AI.

## Competitive Advantages
- **Agentic AI over Traditional AIOPs**: BigPanda moves beyond simple alert correlation to AI agents that can reason, act, and prevent incidents, not just flag them.
- **Living Knowledge Graph**: Unifies tribal knowledge from tools, tickets, and people into a contextual AI foundation, enabling more intelligent automation than rules-based systems.
- **Deep ServiceNow Integration**: Supercharges existing ServiceNow investments by reducing noise and providing richer incident context, a key differentiator for large enterprises.
- **Proactive Prevention**: Focuses on preventing incidents before they start (via change risk analysis), not just reacting faster.

## Strategic Focus
- **Agentic AI Leadership**: Doubling down on agentic AI to automate L1 operations and major incident coordination, reducing the need for human intervention in routine tasks.
- **Reducing Operational Costs**: Helping enterprises reduce reliance on expensive GSIs and outsourced support by automating their work.
- **Expanding Platform Capabilities**: Building out the knowledge graph and AI agents to handle more complex, multi-step workflows.
- **Product-Led Growth**: Delivering rapid value ("value quickly") to reduce adoption friction and build momentum through clear wins.

## Why Work Here
- **Culture (HEART Values)**: Emphasizes Humility, Empathy, Accountability, Respect, and Transparency. Fosters an environment of kindness, directness, and authenticity.
- **Flexibility**: Hybrid company (about half of employees work in an office at least once a week). Flexible time management and work-life integration are core tenets. Walking 1:1s and seeing kids/pets on video are routine.
- **Career Growth**: "Enormous market opportunity" means growth for the company and its employees. Prioritizes career development from day one.
- **Intense Onboarding**: Dedicated focus on the first six months to set employees up for success.
- **Annual 360 Reviews**: Each employee receives a 360 feedback review and a "Playback & Discovery" conversation to support continued growth.
- **Competitive Benefits**: Generous total rewards strategy.
- **Employer Rating**: 3.6/5.0 (167 reviews), with strong scores for Work-Life (4.0) and Compensation (4.0).
- **Open Roles (Examples)**: Director of Professional Services, SRE Technical Lead, Enterprise Account Executives, Solutions Engineer, Senior People Operations Partner.

## Sources
1. [bigpanda.io](https://www.bigpanda.io/)
2. [bigpanda.io/company](https://www.bigpanda.io/company/)
3. [bigpanda.io/company/panda-way](https://www.bigpanda.io/company/panda-way/)
4. [bigpanda.io/company/leadership](https://www.bigpanda.io/company/leadership/)
5. [linkedin.com/company/bigpanda](https://www.linkedin.com/company/bigpanda)

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