--- title: 'Senior Agentic Software Engineer - Marketing at OPSWAT' canonical: 'https://feeny.ai/job/senior-agentic-software-engineer-marketing-opswat-ho-chi-minh-city-derr58s1a2dn' type: 'job' last_seen: '2026-09-13' --- # Senior Agentic Software Engineer - Marketing at OPSWAT - **Company:** OPSWAT - **Location:** Ho Chi Minh City, Vietnam - **Posted:** 2026-09-08 - **Last confirmed live:** 2026-09-13 - **Apply:** https://www.opswat.com/jobs/4731624005?gh_jid=4731624005 ## Job description OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. The Position We are looking for an innovative engineer for the GTM Product Team to strengthen the technology beneath OPSWAT's marketing operations. Marketing runs on HubSpot today, and it works hard for us: 1.1 million contacts, 817 active workflows, and the integrations that connect it to SugarCRM, Salesloft, My OPSWAT, websites and our data master. Your first job is to make that foundation more reliable — keeping the integrations healthy, resolving the sync and data-quality issues that slow the team down, and giving Marketing Operations a technical partner who understands their platform from the inside. From there, you will help us build the next generation of that capability in house. The four functions HubSpot performs for us are the roadmap: marketing automation and email; lead capture from web, portal, events and webinars; lead management, meaning scoring, lifecycle and routing; contact data governance and consent and tight integration with our OPSWAT Data Master (ODM). Along the way you will bring AI into the product to enable smarter lead qualification, routing and scoring and more automated campaign managements. ## What You Will Be Doing Build the Platform - Build one governed front door for every lead, whatever the source — web forms, My OPSWAT, webinars, field events, partner and list imports — so each lead is validated, de-duplicated, consented and enriched once, at the gate, and nothing reaches the CRM or the data spine any other way. - Build AI-native lead qualification: a model that reads fit and engagement across every signal we hold — product usage in My OPSWAT, Academy progress, web behavior, intent, firmographics — ranks the whole database with real resolution, explains every score in plain language, and learns from what SDRs actually convert. - Build intelligent lead routing: the right lead to the right rep at the right moment, with territory, capacity, availability and priority held as data that Marketing Operations can shape and preview themselves, and a decision record behind every assignment so anyone can see why a lead went where it did. - Make every hand-off dependable: each lead tracked from capture to first touch, stalls surfaced automatically, every priority tier followed up, and nothing lost between systems. - Give Marketing Operations a self-service campaign layer: per-campaign behavior — routing, priority, nurture — configured in minutes with a preview of what it would have done to yesterday's leads, so new campaigns stop requiring new workflows and old overrides expire on their own. - Build the platform AI-native from day one: expose its data and actions through an MCP server so OPSWAT's internal agents and assistants can look up a lead, explain a routing decision, or trigger a campaign action in natural language — and design every capability so an agent can use it as readily as a person can. - Make consent and suppression a single source of truth, enforced at the gate and impossible to bypass, and stream every signal and every decision into OPSWAT Data Master so marketing, product and sales data finally join in one place. - Build the seams to SugarCRM, the email service provider, visitor identification, enrichment and My OPSWAT so that a failure in any one of them is contained, retried and visible — never silent, never lossy. - Leveraging OPSWAT Agentic SDLC — use the Platform team's agentic coding platform as your primary means of production, own the quality and security of what ships, and document the system as you go so it stays knowable. Keep HubSpot Running Through the Transition - Own the health of HubSpot's existing integrations until each one is retired: the SugarCRM sync through the Sugar Data Tool, Salesloft, the My OPSWAT feed (portal and Academy), 6sense enrichment, web forms and the Forms API. - Triage and resolve integration incidents across HubSpot and its neighbors — root-cause them, fix them permanently, and write down what happened. - Make safe, minimal changes in HubSpot when the business needs them, and hold the line against new workflow and list sediment that the migration would only have to unwind. - Build the Forms Gateway pull-forward so website capture decouples from HubSpot early, and run the interim enrollment connector that keeps Salesloft working through cutover. - Reconcile HubSpot and platform data continuously during the parallel run so drift is caught long before a cutover gate. ## What We Need From You - Bachelor's degree in Computer Science, Software Engineering, or a related technical field. - 6+ years building and operating production backend systems, with at least 3 in Python - Demonstrated, recent, daily practice building software with AI coding agents (Claude Code, Cursor, Copilot agent mode, Codex or similar). You can show us the workflow, the review and test loop, and something real that shipped through it. - Production support of a marketing automation platform's integrations — HubSpot strongly preferred; Marketo or Pardot considered — including its APIs, its data model, and its sync to a CRM. You have kept one of these healthy while other things changed around it. - Production experience with event-driven and durable-execution patterns: message queues, outboxes, idempotency keys, replay. Temporal or a comparable workflow engine strongly preferred. - Hands-on integration engineering against real vendor APIs — REST, webhooks, OAuth 2.0, rate limits, retries — built and operated, not configured through a wizard. - PostgreSQL to a strong level: schema design, JSONB, partitioning, migrations with Alembic, and query performance work you can describe. - Cloud deployment on Azure or AWS: containers, infrastructure as code (Terraform or Bicep), CI/CD with GitHub Actions, secrets management, observability. - Experience shipping LLM features into a product: structured outputs, evaluation discipline, confidence thresholds, fallbacks and guardrails — consuming a provided model gateway rather than building the infrastructure. - Excellent written and spoken English, and the skill to explain a technical trade-off to a marketing operations lead in their terms. It Would Be Nice If You Had - SugarCRM logic hooks and REST API, or another CRM's server-side extension model; Salesforce Apex or triggers transferable. - Marketing technology domain knowledge: lead scoring and routing, consent and suppression, deliverability and ESP warm-up, campaign attribution. OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws. Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time. ## About OPSWAT ## Company Overview - **One-liner**: OPSWAT protects the world’s critical infrastructure by securing every file, device, and data transfer across IT, OT, and air-gapped networks using its AI-powered MetaDefender Platform. - **Entity Type**: Private (venture-backed; $125M total funding raised; bootstrapped for many years) - **Headquarters**: Tampa, Florida, United States - **Founded**: 2002 - **Founders**: Benny Czarny ## Core Business - **Primary industry**: Cybersecurity (critical infrastructure protection) - **Target customers**: B2B, Enterprise, Government – including nuclear facilities, defense networks, energy grids, financial institutions, and other mission-critical organizations. - **Mission / purpose**: “Trust no file. Trust no device.” – prevent known, unknown, and AI-generated threats from reaching the systems the world depends on. ## Products & Services - **MetaDefender Platform** (SaaS / On-premises / Hybrid): Unified cybersecurity platform providing file security, email security, removable media protection, network security, cross-domain transfer, endpoint compliance, and cloud security. Key technologies: Deep CDR™ (Content Disarm and Reconstruction), Metascan™ Multiscanning (30+ anti-malware engines), AI-driven threat prediction, Adaptive Sandbox, Proactive DLP, and File-Based Vulnerability Assessment. - **Peripheral & Removable Media Protection**: Kiosk-based scanning and compliance enforcement for USB drives and transient assets. - **Managed File Transfer**: Secure cross-boundary file movement with built-in threat prevention, policy enforcement, and audit trails. - **Data Diode & Security Gateway Solutions**: Hardware-enforced unidirectional data transfer for air-gapped and segmented networks. - **Email Security**: Neutralizes weaponized attachments and embedded threats using Deep CDR and Multiscanning. - **Access & Endpoint Security (OESIS Framework)**: Assesses device posture before granting network access, covering managed and unmanaged devices. - **OPSWAT Academy**: Professional certification in Critical Infrastructure Protection (CIP) – 28 courses, 456,000+ registered students, 268,000+ certified. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Annual Revenue $110M (LinkedIn, 2025 estimate); Total Funding $125M - **Notable Investors / Partners**: Not explicitly listed in search results, but the company is trusted by 98% of U.S. nuclear power facilities and 1,500+ organizations in 80+ countries - **Growth Signals**: 854 employees (+16.9% YoY, +167 people); operates in 28 countries (including Vietnam, Romania, Hungary, UK, Israel); pre-validated against NIST 800-53, CMMC 2.0, NERC CIP, Zero Trust, ISO 27001, SOC 2, NEI 08-09 Rev 6 ## Competitive Advantages - **Prevention-first philosophy** – stops threats before execution, unlike detection-based tools. - **Deep CDR™ Technology** – reconstructs files to remove malware while preserving usability. - **Multiscanning with 30+ anti-malware engines** – near 100% detection rate. - **AI embedded natively** – predicts and neutralizes AI-generated threats. - **Air-gap and cross-domain expertise** – data diodes and security gateways for the most sensitive networks. - **Regulatory compliance** – validated for the world’s most rigorous standards in nuclear, defense, and critical infrastructure. ## Strategic Focus - **Deepening AI capabilities** in threat prediction and content verification. - **Expanding the MetaDefender Platform** to cover more attack surfaces (Cloud, OT, IT). - **Growing the OPSWAT Academy** to train a global workforce in CIP. - **Scaling global reach** – already in 28 countries, targeting more government and enterprise segments. ## Why Work Here - **Culture**: Mission-oriented, innovative, transparent, and collaborative. “You are trusted to do your job” – teams have ownership and autonomy. Open communication across all levels. - **Remote / Hybrid / Office**: Flexible-work arrangements; global offices in Tampa, Vietnam, Romania, Hungary, UK, Israel, and others. - **Compensation & Benefits**: Competitive salaries, excellent insurance, stock options, generous PTO, multifaceted reward programs, quarterly/annual reviews. - **Workplace Wellness**: Green office spaces, workout/exercise facilities, friendly environment, work-life balance emphasis. - **Training & Development**: OPSWAT Academy provides privileged CIP certification; mentorship and career growth programs. - **Recognition**: Named one of the best companies to work for in Asia by HR Asia Magazine. ## Sources 1. [OPSWAT Website](https://www.opswat.com/) 2. [OPSWAT Company Page](https://www.opswat.com/company) 3. [OPSWAT About Page](https://www.opswat.com/company/about) 4. [OPSWAT Careers Page](https://www.opswat.com/careers) 5. [OPSWAT LinkedIn](https://www.linkedin.com/company/opswat) ## Other roles at OPSWAT - [Federated Authentication Engineer - OESIS Framework](https://feeny.ai/job/federated-authentication-engineer-oesis-framework-opswat-ho-chi-minh-city-zpte5m56pbm6) — Ho Chi Minh City, Vietnam - [Sales Development Representative - Japan](https://feeny.ai/job/sales-development-representative-japan-opswat-tokyo-w7vtd5khn3r0) — Tokyo, Japan - [DevOps Engineer](https://feeny.ai/job/devops-engineer-opswat-veszprem-00kg950y0enm) — Veszprém, Hungary - [SDK Integration Engineer - OESIS Framework](https://feeny.ai/job/sdk-integration-engineer-oesis-framework-opswat-ho-chi-minh-city-j7jm5aq3qa21) — Ho Chi Minh City, Vietnam - [Data Engineer - OESIS Framework](https://feeny.ai/job/data-engineer-oesis-framework-opswat-ho-chi-minh-city-j4874e5nmepj) — Ho Chi Minh City, Vietnam - [Regional Sales Director - West India, Enterprise](https://feeny.ai/job/regional-sales-director-west-india-enterprise-opswat-india-65j66b39mz5t) — India - [Senior Office Administrator](https://feeny.ai/job/senior-office-administrator-opswat-ho-chi-minh-city-r9n205kt368d) — Ho Chi Minh City, Vietnam - [Technical Support Engineer](https://feeny.ai/job/technical-support-engineer-opswat-london-england-a9tv44kb48h9) — London England, United Kingdom - [Talent Acquisition Business Partner](https://feeny.ai/job/talent-acquisition-business-partner-opswat-tampa-florida-tcj2wpqesdvn) — Tampa Florida, United States - [Joint Professional Services - Technical Support Engineer in Australia](https://feeny.ai/job/joint-professional-services-technical-support-engineer-in-australia-opswat-zfe2tqge17mk) — Australia