---
title: 'Senior AI Applied Software Engineer at Backbase'
canonical: 'https://feeny.ai/job/senior-ai-applied-software-engineer-backbase-krakow-vc0yq1n4spgz'
type: 'job'
last_seen: '2026-09-05'
---

# Senior AI Applied Software Engineer at Backbase

- **Company:** Backbase
- **Location:** Krakow, Poland
- **Posted:** 2026-07-27
- **Last confirmed live:** 2026-09-05
- **Apply:** https://job-boards.greenhouse.io/workatbackbase/jobs/7756926

## Job description

The Job

At Backbase, we don’t just deliver software – we redefine how people manage their finances. We are looking for a Senior AI Applied Software Engineer to join our R&D department in Kraków. You will join the team which sits at the core of Backbase platform: Entitlements. Handling complex problems related to Access Control, Approvals and Limits.

By joining our team, you won’t just write code; you will design systems that impact millions of users across over 100 financial institutions worldwide.

Meet the Job

As a Senior AI Applied Software Engineer  you are a technical cornerstone of your squad. You will design and deliver complex features with minimal guidance, ensuring that both the "engine" (Backend) and the "experience" (Frontend) are performant, secure, and scalable.

- Full SDLC Ownership: Lead the entire lifecycle of digital banking products—from initial idea and architectural design to release and maintenance.
- Architectural Excellence: Improve system architecture and design components that integrate smoothly across APIs and microservices.
- Technical Leadership: Act as a go-to resource for your team, mentoring junior engineers, conducting critical code reviews, and raising the bar for engineering standards.
- AI & Innovation: Contribute to the evolution of LLM-based voice assistants and real-time personalization engines using OpenAI and ML models.
- Security-First Mindset: Implement "Entitlements" and fraud prevention services with a focus on non-functional requirements like security, scalability, and resilience.
- Collaborative Culture: Work in a Pod based model, collaborating with Architects, Product Owners, and UX Designers to align technical solutions with business needs.

## Who You Are

- Location: You live in Kraków or nearby area and you are willing to work in a hybrid mode - twice per week from our office.
- Experience: You have 5–7+ years of professional experience building complex, high-traffic products.
- Backend Mastery: Solid understanding of Java, Spring JPA/Hibernate, and Maven. Experience with Microservices (Netflix OSS is a plus) and Cloud technologies.
- Frontend Expertise: Strong skills in Angular and TypeScript. You are proficient with RxJS and modern build systems (Webpack, Jenkins). Experience with Vue.js is a plus.
- System Design: You have a solid grasp of Enterprise Integration Patterns and can design systems that handle complex data flows between services.
- The "Senior" Edge: You don't just solve tickets; you identify gaps in tooling, reduce technical debt, and optimize CI/CD pipelines to streamline delivery.
- Communication: Excellent English (spoken and written). You can confidently explain technical concepts to non-technical stakeholders and get buy-in for your architectural decisions.
- Domain Knowledge: Previous experience in Fintech or Banking is highly considered an advantage.

## What We Offer

- Growth: €1,000 annual self-development budget, a clear promotion path, and dedicated time for training.
- Rewards: Competitive base salary plus an annual bonus and referral bonuses.
- Hybrid Work: A flexible arrangement combining remote work with our vibrant Kraków office.
- Office Perks: Daily lunches, community breakfasts on Wednesdays, and high-end hardware (MacBook).
- Well-being: Private healthcare (Luxmed), Headspace app subscription, and a Work-From-Home allowance.
- Culture: Integration events, flexible working hours, and a focus on healthy work-life balance.

## About Backbase

## Company Overview
- **One-liner**: Backbase builds the AI-native Banking OS that unifies digital channels, front office, and operations so banks can coordinate customers, employees, and AI agents from one platform.
- **Entity Type**: Private (no public ticker; no funding rounds disclosed – appears organically grown)
- **Headquarters**: Amsterdam, Netherlands
- **Founded**: 2003
- **Founders**: Not publicly available (described as “founder-led” but names not stated on the provided sources)

## Core Business
- **Primary industry**: Banking technology / financial services software
- **Target customers**: B2B – large banking institutions (120+ banks globally, serving 75M+ daily users)
- **Mission/purpose**: “We built something that didn't exist before – an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks.”

## Products & Services
- **AI-native Banking OS**: A unified platform that sits above legacy cores, CRMs, and data platforms. It orchestrates customer engagement (digital banking, conversational banking, front-office workspaces) and banking operations (high-volume processes like disputes, payments, lending). Designed to be deployed incrementally without rip-and-replace. Includes native AI agents for governance, automation, and auditability.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: 2,000+ employees globally, 50% of team in R&D, 120+ banks as customers, 75M+ active daily users across the platform
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Expanding globally with 16 offices across 5 continents; notable customer examples include I&M Bank (Africa) which grew onboarding from 2,000 to 21,000 new customers per month, and Techcombank (Vietnam) achieving 50% of savings and investments through digital. The company is actively hiring and describes itself as “in the middle of the biggest shift in banking’s history.”

## Competitive Advantages
- **Unified Frontline architecture** – breaks down fragmentation between digital channels, front office, and operations, enabling banks to move fast without sacrificing compliance or security
- **AI-native from the ground up** – not a bolt-on; full governance and audit trails for every AI decision
- **Progressive modernization** – works with existing cores, no big-bang migration required
- **18+ years of banking domain expertise** (since 2003) with a singular focus on banking since 2012

## Strategic Focus
- Deepening AI integration into banking workflows (Elastic Operations – scaling throughput without scaling headcount)
- Expanding global footprint (17 offices, including recent additions in Hyderabad, Riyadh, Mexico City, and Toronto)
- Continuing to shift banks from legacy fragmentation to a unified, composable operating system

## Why Work Here
- **Culture**: Described as “ambition without ego,” “bias for action,” “you own what you ship,” and “the work is the standard.” Flat structure with no micromanagement.
- **Work model**: Hybrid – “Where you do your best work is up to you.” Offices in 17 locations globally.
- **Perks**: Annual learning budget, global exposure, wellness support, real ownership of projects from day one.
- **Engineering focus**: 50% of the team in R&D; real AI running in production, not just pilots.

## Sources
1. [backbase.com/careers](https://www.backbase.com/careers)
2. [backbase.com/about](https://www.backbase.com/about)
3. [backbase.com](https://www.backbase.com/)
4. [linkedin.com/company/backbase](https://www.linkedin.com/company/backbase)

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