---
title: 'Senior AI Enablement Specialist - FE at Kong'
canonical: 'https://feeny.ai/job/senior-ai-enablement-specialist-fe-kong-united-states-62pq9d097mg7'
type: 'job'
last_seen: '2026-09-11'
---

# Senior AI Enablement Specialist - FE at Kong

- **Company:** [Kong](https://feeny.ai/companies/kong)
- **Location:** United States
- **Compensation:** $94k–$135k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-06-11
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/kong/9f026472-42bb-4482-a097-f8375d9cad6e/application

**Skills:** AI-powered tools, Automations, Workflows, Problem-solving, Technical communication, Claude, Claude Code, MCPs, LLM APIs, Custom agent frameworks, Workflow automation platforms, Okta, Slack, Google Workspace, Salesforce, Jira, Freshservice, Kong Konnect, Kong Gateway, API management

> Lead the company-wide adoption of AI by building custom tools, automations, and workflows for business functions. Coach teams on AI skills, establish governance standards, and drive measurable efficiency gains across Sales, Marketing, Finance, and other departments.

## Job description

Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role: Kong's IT team is standing up a new capability: a small, specialized group that goes directly into business functions and builds AI into how work gets done. We call them AI Enablement Specialists — and we're looking for a senior practitioner to help lead that effort. This isn't an advisory role. You'll be hands-on with the teams you support, building tools that solve real problems and helping people develop new skills they'll carry forward. The scope is company-wide — Sales, Marketing, Finance, HR, Legal, Customer Success, and beyond. You'll have the autonomy to prioritize where your time creates the most value, and the backing of IT leadership to get things done. If you've already done this kind of work — transforming how people and teams operate through AI — and you're looking for an environment where you can do it at scale with real ownership, this is the role. What You'll Do:

- Spend time inside business teams to understand how they actually work — their tools, processes, pain points, and highest-priority outputs.
- Build AI-powered workflows, automations, and custom tools that address real bottlenecks and deliver measurable time savings.
- Help team members develop their own AI skills through one-on-one coaching, working sessions, and structured practice — moving them from early experimentation to confident, independent use.
- Recognize when a solution built for one team applies to others, and do the work to make it reusable across the organization.
- Establish a clear framework for tracking AI adoption progress across business units and report findings to IT leadership on a regular cadence.
- Set documentation standards for the team — every tool, workflow, and lesson learned should be captured so it doesn't live only in your head.
- Help develop Kong's internal AI governance standards in partnership with IT, Security, and Engineering.
- Mentor junior team members and interns, giving them hands-on experience and clear feedback.
- Stay current on AI developments and translate what's relevant into practical applications for Kong's business context.

What You'll Bring:

## Minimum Requirements

- 5+ years of experience in a technical or cross-functional role that required problem-solving across teams and functions.
- A track record of building AI-powered tools, automations, or workflows that changed how real work gets done — with specific examples you can speak to.
- Experience helping others develop new technical skills, whether through formal training, one-on-one coaching, or team enablement programs.
- Clear, concise communication skills — you can explain a technical concept to someone who's never thought about it before, without talking down to them.
- Comfort with ambiguity and self-direction; you don't need a detailed roadmap to know where to start.
- Experience working in or with an IT organization, or a comparable role supporting business operations across multiple functions.

Preferred Qualifications:

- Hands-on experience with AI development platforms and tools such as Claude, Claude Code, MCPs, LLM APIs, custom agent frameworks, or workflow automation platforms.
- Background in change management, organizational development, or a large-scale rollout that required bringing skeptical stakeholders along.
- Experience in consulting, solutions engineering, or a client-facing technical role where you had to earn trust and deliver results quickly.
- Familiarity with the enterprise SaaS tools Kong runs on: Okta, Slack, Google Workspace, Salesforce, Jira, or Freshservice.
- Experience creating internal toolkits, playbooks, or training programs that outlived your involvement and were adopted at scale.
- Familiarity with Kong Konnect, Kong Gateway, or API management concepts — understanding how APIs and AI models connect will help you build smarter tools.

## #LI-KH1

About Kong: Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit [www.konghq.com](http://www.konghq.com).

## About Kong

## Company Overview
- **One-liner**: Kong provides a unified API and AI platform that connects, secures, and manages APIs, events, and AI agents for modern architectures.
- **Entity Type**: Private – Series E, post‑money valuation $2B (2023)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2017 (company formalized; roots as Mashape go back to 2009)
- **Founders**: Augusto “Aghi” Marietti (CEO) and Marco Palladino (CTO)

## Core Business
- **Primary industry**: API management, AI connectivity, cloud infrastructure
- **Target customers**: B2B – enterprises, platform engineering teams, developers, and product managers building API‑driven or AI‑agent applications
- **Mission / Purpose**: To be the AI connectivity company – enabling organizations to connect, govern, and monetize APIs, events, and AI workloads at scale.

## Products & Services
- **[Kong Konnect](https://konghq.com/)**: Managed, unified API and AI platform covering the full lifecycle – design, test, publish, govern, monetize – across any cloud or environment. SaaS.
- **[Kong Gateway](https://konghq.com/)**: Open‑source (and enterprise) API gateway, the world’s most adopted, used for traffic management, security, and observability. Open‑source hybrid.
- **[Kong AI Gateway](https://konghq.com/)**: Extension for managing and securing AI traffic – token consumption, cost control, and agent governance. SaaS / add‑on.
- **[Kong Mesh](https://konghq.com/)**: Enterprise service mesh for Kubernetes and VMs (based on Kuma, donated to CNCF). Infrastructure.
- **[Insomnia](https://konghq.com/)**: API design and testing tool (acquired and integrated into the Kong ecosystem). Desktop / CLI.
- **[OpenMeter](https://konghq.com/)**: Usage‑based billing, entitlements, and invoicing for APIs, events, and AI (acquired 2025). SaaS.

## Market Standing
- **Valuation / Market Cap**: $2 billion (as of late 2023 Series E round) – not publicly traded.
- **Key Metric**: Surpassed **$100M ARR** in late 2023; processes **+1 trillion API/AI requests per day**; **600+ employees** in 25+ countries (LinkedIn reports 738 employees with +23.5% YoY growth).
- **Total Funding**: **$344.1M** across 6 rounds (including Series D $100M at $1.4B, and Series E $175M led by new investors).
- **Notable Investors / Partners**: Include large institutional investors; partners include cloud providers and enterprises such as United Airlines (cited as customer). Open‑source community with 182K+ community users.

## Competitive Advantages
- **Most adopted open‑source API gateway** – strong developer mindshare and large community.
- **Unified platform** covering the entire API lifecycle plus AI agent management, reducing fragmentation for enterprises.
- **High‑performance, low‑latency** – proven at hyper‑volume (+1T requests/day), 99.99% availability SLA.
- **Strategic acquisitions** (Kuma, Insomnia, OpenMeter) that plug gaps in service mesh, developer tooling, and usage‑based billing.
- **Strong enterprise DNA** – trusted by global brands for mission‑critical applications.

## Strategic Focus
- **AI connectivity** – building the layer to manage LLM traffic, agent security, token cost, and real‑time data streams.
- **Monetization** – enabling customers to monetize APIs and AI consumption (chargeback, entitlements, pricing).
- **Developer productivity** – accelerating onboarding and reducing costs (claims 15% faster development, 57% operational cost reduction).
- **Global scale** – growing remote workforce and entering new geographic markets (e.g., Italy, ANZ roles posted).

## Why Work Here
- **Remote‑first culture** – 600+ employees across 25+ countries; strong emphasis on global collaboration.
- **Perks & benefits** (from [careers page](https://konghq.com/company/careers)):
  - Stock options for most employees
  - 4‑week paid sabbatical every 5 years
  - Flexible time off
  - Home office stipend
  - Regular “unplug days” (company‑wide long weekends)
  - Virtual events (Donut chats, trivia, fitness challenges)
- **Engineering culture** – values “owners, explorers, real, unstoppable” and encourages individual innovation. Focus on shipping fast and high trust.
- **Growth trajectory** – company is scaling (+23.5% headcount YoY) and is a unicorn with clear product‑market fit in a hot market (AI + API management).
- **Open roles** – 93 open positions across engineering, sales, solutions, customer success, and marketing.

## Sources
1. [konghq.com](https://konghq.com/)
2. [konghq.com/company/careers](https://konghq.com/company/careers)
3. [konghq.com/company/about-us](https://konghq.com/company/about-us)
4. [linkedin.com/company/konghq](https://www.linkedin.com/company/konghq)
5. [jobs.ashbyhq.com/kong](https://jobs.ashbyhq.com/kong)

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