--- title: 'Senior AI Engineer at ActiveCampaign' canonical: 'https://feeny.ai/job/senior-ai-engineer-activecampaign-united-states-j3537kxantpy' type: 'job' last_seen: '2026-09-08' --- # Senior AI Engineer at ActiveCampaign - **Company:** ActiveCampaign - **Location:** United States - **Compensation:** $148k–$204k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-06-25 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/activecampaign/4f81223a-50ee-495d-a3b7-942659ca5d4a ## Job description Are you a hands-on technical builder passionate about driving business innovation through cutting-edge AI architecture? ActiveCampaign is seeking an Sr AI Engineer - AI Transformation Hub who will sit at the critical intersection of infrastructure and business innovation. In this role, you will not just help build capabilities—you will take meaningful ownership of how key parts of our internal AI agent platform evolve. You will help design the technical foundation that enables teams across the company to build, deploy, operate, and improve AI agents at scale. This position is focused on architecting and owning the core capabilities that make agent development reliable, reusable, and scalable. You will design and improve deployment patterns, integrations, observability frameworks, and shared infrastructure that allow us to move beyond simple automation into complex, mission-critical business processes across the company. Beyond building platform capabilities, you will work directly with cross-functional teams to move agents from ambitious ideas to production-ready solutions. You will help define technical patterns, shape how capabilities should be built, and unblock teams day to day—ensuring our infrastructure directly supports strategic business impact. What Good Looks Like Agent teams can build faster because core infrastructure, standards, and patterns are already in place. Shared capabilities are designed with enough quality and reusability that multiple teams can adopt them without starting from scratch. Agent deployment becomes more reliable, supportable, and scalable across a growing set of business use cases. Technical blockers around integrations, permissions, environments, and monitoring are reduced over time because this role proactively addresses root causes. The AI Transformation Hub has stronger technical direction around how core agent capabilities should be designed, implemented, and operated. Builders across the organization are better supported because they have a senior technical partner who can guide design decisions, debug issues, and help move critical work forward. On a Typical Day, You Might: - Own the design and evolution of core capabilities within our internal AI agent platform to support high-impact business workflows and AI agents. - Define and improve deployment patterns, shared services, and orchestration approaches that enable complex agent use cases to run reliably. - Partner with business stakeholders to translate high-priority strategic goals into scalable AI agent solutions. - Work hands-on with builders to debug issues, answer technical questions, and unblock day-to-day development while also improving the underlying platform. - Investigate failing repositories, run code locally when needed, and fix infrastructure or environment issues at the root cause. - Build and maintain shared services—such as reusable modules, integration layers, logging patterns, and data access approaches—that multiple teams can leverage. - Drive decisions around observability, governance, permissions, reliability, and cost-aware usage to ensure our AI transformation is sustainable and secure. - Help set technical direction for how new capabilities should be designed so we create durable foundations rather than one-off solutions. - Collaborate across engineering and business functions to identify and shape new high-value opportunities for agent-led innovation. The Ideal Candidate Will Bring: - 5+ years of hands-on experience in software engineering, platform engineering, solutions engineering, infrastructure engineering, or a similar technical role. - Strong ability to design and implement production-ready systems across APIs, services, integrations, and data flows. - Experience working with cloud environments and modern application deployment patterns. - Comfort troubleshooting complex technical issues across infrastructure, application logic, and third-party integrations. - Prior experience building internal platforms, shared services, developer tooling, or reusable technical foundations. - Strong understanding of system design, reliability, scalability, and security considerations. - Demonstrated ability to take ownership of ambiguous technical problems and drive them from design through implementation. - Experience defining technical patterns, processes, or standards that other builders rely on. - Practical experience working with AI-powered applications, agent architectures, LLM-based workflows, or adjacent systems. - Strong communication skills and the proven ability to work cross-functionally in a fast-moving environment. - Comfort with ambiguity and a strong builder mentality, and a bias toward practical execution. About ActiveCampaign: ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business. ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results. As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. Perks and benefits: At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. Here are some of the benefits we offer: -Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm. -Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization. -Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. -Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years. -Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support. ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members. ## About ActiveCampaign ## Company Overview - **One-liner**: ActiveCampaign is an AI-first autonomous marketing automation platform that enables businesses to create personalized, cross-channel customer experiences. - **Entity Type**: Private (Series C) - **Headquarters**: Chicago, Illinois, United States - **Founded**: 2003 - **Founders**: Jason VandeBoom ## Core Business - **Primary industry/industries**: Marketing Technology (MarTech), SaaS, Customer Experience Automation - **Target customers**: Small to medium-sized businesses (SMBs), entrepreneurs, agencies, and enterprise organizations in 170+ countries - **Mission or purpose statement**: To help businesses get more out of their marketing and sales campaigns by automating tedious processes and delivering more engaging interactions across the customer journey. ## Products & Services - **ActiveCampaign Platform**: An AI-first autonomous marketing platform that orchestrates AI agents to handle email, SMS, WhatsApp, and social media campaigns. It includes built-in CRM, powerful automation workflows, and predictive analytics. - **Active Intelligence**: An AI layer that analyzes audience data and recommends personalized strategies, generates on-brand content, and optimizes campaigns automatically. - **CRM & Sales Engagement**: A built-in CRM with optional add-ons (Pipelines, Pipelines & Sales Engagement) for sales automation and pipeline management. - **Integrations**: Connects with 1,000+ apps across CRM, ecommerce, social media, and analytics. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Annual Revenue of $198M (latest estimate) / Total Funding of $360M - **Notable Investors/Partners**: Tiger Global Management (led Series C), Susquehanna Growth Equity (led Series B), Silversmith Capital Partners (led Series A) - **Growth Signals**: - 180,000+ customers globally - 120+ billion experiences orchestrated in 2025 - 4 billion automated interactions every week on average - Grew from 30 to 1,000+ employees in three years - Doubled Annual Recurring Revenue year-over-year during its hypergrowth phase - 88% of customers say ActiveCampaign delivers value faster than competitors - 14,500+ positive customer reviews across aggregator platforms ## Competitive Advantages - **AI-first autonomous platform**: Active Intelligence 3.0 (Wavelength) provides goal-aware automations and AI agents that work across channels without heavy lifting. - **Proven scale and reliability**: Billions of data points and interactions processed weekly provide a robust, data-driven foundation. - **Customer-centric focus**: High customer satisfaction (88% say it delivers value faster) and a massive library of pre-built automation recipes. - **Multi-channel orchestration**: Seamlessly coordinates email, SMS, WhatsApp, and social media in a single platform. ## Strategic Focus - **AI and automation leadership**: Continued investment in autonomous AI features to reduce manual work for marketers. - **Global expansion**: Offices across Latin America, Europe, and APAC, with a workforce distributed across 20 countries. - **Product innovation**: Enhancing the platform with new channels (e.g., WhatsApp), deeper integrations, and more intelligent analytics. - **Scaling the team**: Hiring across engineering, product, sales, and marketing roles to support continued growth. ## Why Work Here - **Culture & Flexibility**: ActiveCampaign follows a hybrid work model with hubs in Chicago, São Paulo, Heredia, Ireland, Krakow, and Mexico. Some teams have specific in-office expectations, but flexibility is offered when needed. - **Perks & Benefits**: - Competitive compensation with regular salary reviews and equity for all employees upon hire - Comprehensive health benefits, mental health support (Calm app, telemedicine, Employee Assistance Programs) - Generous retirement programs with company matching - Family-focused support: Employee Resource Groups for parents, generous leave policies - Professional development: Full access to LinkedIn Learning, career development discussions - Quarterly stipend for fully remote team members - Mac computer and modern apps provided - Daily lunch perks, snacks, and transit benefits at offices - Donation matching and 3 days of Volunteer Time Off per year - Day off for local elections - **Engineering Culture**: Emphasis on building a powerful, scalable platform. Open roles include Staff Software Engineer, Data Software Engineer, and Software Engineer, Agent Development — indicating a strong focus on AI and data engineering. - **Global Team**: 800+ team members across 20 countries, providing a diverse and international work environment. ## Sources 1. [ActiveCampaign About Page](https://www.activecampaign.com/about) 2. [ActiveCampaign Careers Page](https://www.activecampaign.com/careers) 3. [ActiveCampaign Home Page](https://www.activecampaign.com/) 4. [ActiveCampaign LinkedIn](https://www.linkedin.com/company/activecampaign) 5. [ActiveCampaign Jobs on Lever](https://jobs.lever.co/activecampaign) ## Other roles at ActiveCampaign - [Account Executive - Trilingual](https://feeny.ai/job/account-executive-trilingual-activecampaign-sao-paulo-1gg6yjbgf0ed) — São Paulo, Brazil - [Manager, Customer Experience - Overnight](https://feeny.ai/job/manager-customer-experience-overnight-activecampaign-heredia-17gsgcxkp5x8) — Heredia, Costa Rica - [Principal Product Manager](https://feeny.ai/job/principal-product-manager-activecampaign-united-states-hec1rdqedgz3) — United States - [Director of Product Marketing](https://feeny.ai/job/director-of-product-marketing-activecampaign-united-states-dqgg0rar3h3j) — United States - [Senior Data Software Engineer](https://feeny.ai/job/senior-data-software-engineer-activecampaign-krakow-ax9azfn2fp23) — Krakow, Poland - [Account Executive 2](https://feeny.ai/job/account-executive-2-activecampaign-chicago-ja39svh7gxta) — Chicago, IL - [Data Software Engineer](https://feeny.ai/job/data-software-engineer-activecampaign-krakow-ba2zsjj881zf) — Krakow, Poland - [Software Engineer, Agent Development](https://feeny.ai/job/software-engineer-agent-development-activecampaign-krakow-mmqsezb39ngy) — Krakow, Poland - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-activecampaign-krakow-8bez288qwp5c) — Krakow, Poland - [Growth Sales Representative](https://feeny.ai/job/growth-sales-representative-activecampaign-chicago-p32xxhb0wt3e) — Chicago, IL